W Chicago - City Center

W Chicago - City Center

172 West Adams Street, Chicago, IL 60603-3604, United States
+1 312 332 1200

rate per night


based on 199 reviews

W Chicago - City Center
Fri 21/1
Sat 22/1
ProviderNightly total

About W Chicago - City Center

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

The W Chicago City Center hotel offers 4-star accommodations in the heart of Chicago, just minutes from Willis Tower, Millennium Park, the Art Insittute of Chicago, and Grant Park. Guests can also visit Soldier Field, Northerly Island Park, and Wrigley Field. There is plenty of local dining and shopping near the hotel, which offers valet parking for a daily rate.

This smoke-free hotel offers free WiFi in the lobby. There are 403 guest rooms and suites available. The hotel also offers a 24-hour fitness center and a 24-hour business center. Coffee and tea are available in the lobby and the hotel front desk is available 24 hours a day, as well. Daily housekeeping is offered and there is a hair salon in the hotel. Pet-friendly accommodations are available at this property, which also offers free daily newspapers and a safe deposit box at the front desk.

Breakfast is available for a daily fee. The hotel also offers 24-hour room service and 12 meeting rooms for various meetings and events. Tours and ticket assistance, concierge service, and wedding services are also offered. All of the luxury guest rooms include a minibar, premium TV and pay movies, premium bedding with pillowtop mattresses, and designer toiletries.

Guest rooms also include individual climate controls, coffee and tea service, ironing amenities, bathrobes and slippers, and a desk and phone. Refrigerators are available by request and in-room safes are provided. There are connecting rooms available and WiFi is available in guest rooms for a nominal fee.

Photos of W Chicago - City Center

Property safety measures

W Chicago - City Center has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms available at W Chicago - City Center

Fri 21/1
Sat 22/1
Show deals with
King rooms(£103 - £146)
King room
no bed type specified
no bed type specified


£103 totalPriceline
no bed type specified
no bed type specified


£103 totalHotels.com
no bed type specified
no bed type specified


£109 totalTrip.com
Queen rooms(£110 - £212)
Queen room
no bed type specified
no bed type specified


no bed type specified
no bed type specified


£129 totalHotels.com
no bed type specified
no bed type specified


£137 totalFINDHOTEL
Double rooms(£139 - £190)
Double room
no bed type specified
no bed type specified


£139 totalKAYAK
no bed type specified
no bed type specified


£146 totalAgoda.com
no bed type specified
no bed type specified


£151 totalFINDHOTEL
Standard rooms(£109)
Standard Room
no bed type specified
no bed type specified


£109 totalSnaptravel

Amenities at W Chicago - City Center

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner


  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Kettle
  • Refrigerator
  • Coffee machine

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Allergy-free room

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV
  • DVD player


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper


  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Telephone
  • Carpeted

Things to do

  • Gift shop
  • Cooking classes
  • Beauty salon
  • Night club


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Feather pillow
  • Fold-up bed
  • Alarm clock


  • Computer use available
  • Fax/photocopying
  • Desk


  • Aerobics
  • Fitness centre

Parking and transportation

  • Parking

Family friendly

  • Cribs available


  • Spa

Reviews of W Chicago - City Center

GoodBased on 199 verified guest reviews

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Newest first
5.4 Passable
Cons:Stating that every amenity was a significant extra cost.
2.0 Bad
Pros:I dont like anything of them
Cons:Believe me, their customer service will never respond to you and never solves your problem. They are just irresponsible.
6.8 Okay
Pros:Downtown location. Liked the Bliss toiletries. Modern touches to the room like the uplighting under the bed and illuminated art. Very cool lobby and bar.
Cons:Very small sink. Dated room. View of a back alley from our room. Small bed, no coffee maker. Small room. Way over priced for the quality.
9.7 Excellent
Pros:Very posh, clean and pleasant stay. Will stay at this place again in the future.
Cons:Being a very busy weekend during our stay, only a king bed was available instead of the double bed we requested. Reception was very nice and sent us a roll away bed without charge.
6.0 Okay
Pros:It's in the financial district downtown, the only con is location, it's very close to wills tower, millennium park, etc
Cons:Rooms are extremely small, you can barely move around the bed, the bathroom as close to no space for putting your makeup or curling iron etc. the noise level is bad, at 03:00am Sunday night early Monday morning some girl was screaming and shouting on the phone, telling her friend or family to come get her. Unacceptable this went on for at least 15 minutes, I wanted to call security on her.
1 out of 1


172 West Adams Street, Chicago, IL 60603-3604

What's nearby

  • Willis Tower251 yd
  • Symphony Center0.4 mi
  • Art Institute of Chicago0.5 mi
  • Chicago Theater0.5 mi
  • Chicago Cultural Center0.5 mi
  • Cloud Gate0.6 mi
  • Millennium Park0.6 mi
  • Grant Park0.6 mi
  • Chicago Riverwalk0.8 mi
  • Chicago Lakefront Trail1.1 mi
  • Magnificent Mile1.2 mi
  • Field Museum1.2 mi



Check in anytime after 16:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at W Chicago - City Center

  • Guests with existing W Chicago - City Center reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at W Chicago - City Center for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • W Chicago - City Center is located at 172 West Adams Street in Loop, 0.4 miles from the centre of Chicago. Willis Tower is the closest landmark to W Chicago - City Center.

  • Check-in time is 16:00 and check-out time is 12:00 at W Chicago - City Center.

  • Yes, W Chicago - City Center offers free Wi-Fi.

  • No, W Chicago - City Center does not offer free parking.

  • No, W Chicago - City Center does not offer free airport shuttle service.

  • W Chicago - City Center is 8.6 miles from Chicago Midway.

  • Yes, W Chicago - City Center is a pet-friendly hotel.

  • No, W Chicago - City Center does not have a pool on-site.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0.4 mi

Location rating


Nearest airport

Chicago All airports

Distance to airport

0.4 mi