Hotels near Cinci./N. Kentucky Airport

Hotels near Cinci./N. Kentucky Airport

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Cinci./N. Kentucky (CVG) - Cincinnati, OH, United States
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Best hotels near Cinci./N. Kentucky Airport

Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.3
Overall
10.0
Overall 8.9 Excellent
Based on 491 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.8
Comfort
9.1
Location
9.2
Services
9.0
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.3
Services
9.2
Staff
9.2
Cleanliness
9.4
Comfort
9.5
Location
9.5
Services
9.4
Staff
9.5
Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
9.3
Services
8.8
Staff
8.9

Excellent 9.0
Pros: Convenient to shopping and the interstate
Cons: They need more hot items on the breakfast
Excellent 9.0
Pros: close to expressway and restaurants.
Excellent 9.0
Pros: The large sitting/lounge area in their main lobby.. it allowed us to get out of the room and have a place to be comfy.. Also the heated swimming pool area.
Cons: The swimming pool was not so "heated" but it was still nice. could have used another garbage can and/or plastic bags..
Excellent 9.0
Pros: COVID Continues to ruin the breakfast experience.
Cons: Continues to ruin the breakfast experience.
Mediocre 3.0
Pros: The lady who was in charge of the continental breakfast was very nice and seemed to take pride in serving the guests.
Cons: The hotel room could have been cleaner.
Good 6.0
Pros: There were a few issues but overall we were pleased. Upon entering the facility, we were welcomed by the front desk attendant. We checked into our room and got comfortable after traveling for about 9 hours. We were relaxing, eating our dinner, and watching a movie. When my daughter looked behind the couch, there was trash, dirty socks, and fingernail clippings. We alerted the front desk and were asked if we wanted to change rooms. I just asked them to vacuum it tomorrow and we were ready for bed. The next day, it was taken care of. We had a few more issues and they were all addressed satisfactorily. My only complaint was they advertise a hot breakfast. They only had waffles. I am gluten-free and they had no options for me other than a cold-boiled egg. They could not even provide any assistance for me. Fortunately, I brought gf bread to make sandwiches for lunch, so I had toast.
Cons: Was not vacuumed in the living room area. Trash and dirty socks were found behind and under the furniture. No GF alternatives for breakfast.
Excellent 10.0
Pros: Great location, easy access to highway, and a lot of great food and shopping option in very close proximity
Excellent 10.0
Pros: Breakfast was good …. Could’ve had some meats
Poor 1.0
Pros: It was booked for the wrong night
Cons: They didn¿t help at all with the booking error.
Excellent 10.0
Pros: Very nice and very clean the staff was great overall it was great ¿¿¿¿
Cons: Not one thing
Excellent 8.0
Pros: Location, overall look and feel of it.
Cons: The couch/sectional had a stain on it. It's very unpleasant to see stains on hotel furniture. One has to wonder, what caused it. The possibilities are too many. If stains can't be removed, the furniture should be!
Excellent 8.0
Pros: We were expecting a full hot breakfast which was not there only minor things that you could ,get sides everything was good. The bed was comfortable. The reason we picked that hotel was bed and breakfast
Mediocre 3.0
Pros: So loud. People fighting at 2am. People getting ice all night. And slamming doors.
Excellent 10.0
Pros: Very nice and clean hotel to stay at
Excellent 10.0
Pros: Location
Cons: No
Excellent 10.0
Pros: big room, friendly staff, clean
Cons: indoor pool
Excellent 8.0
Pros: Cleanliness
Cons: They put us next to a kids party that they had on 3 floors. It¿d have been smarter to put them all on the same bottom floor. Breakfast didn¿t have much, instant oatmeal and rubber eggs for gf choices. Front desk taking care of breakfast so ran low
Excellent 10.0
Pros: It was very clean, staff was helpful and friendly
Cons: None
Excellent 10.0
Pros: I loved my whole experience here. The hotel was very clean from the moment I walked in all the way to the room. The clerks and staff that I encountered during my stay were very polite and helpful.
Cons: No.
Okay 5.0
Pros: Location
Cons: Staff did not enforce the face mask rules that are posted.
Good 7.0
Pros: The location was great. There were several restaurants in the area. It was the perfect spot to stay for our trip as we were visiting both the Creation Museum and the Ark Encounter.
Cons: The breakfast was a little lacking, probably due to COVID-19. However, many things were still self service, but the area for the "hot food" was empty each day.
Poor 1.0
Pros: Location
Cons: The pull out sofa had urine stains in both the mattress and the mattress cover. We ask to switch rooms and they said they were sold out Very disappointing
Excellent 10.0
Pros: Great breakfast and service by the young lady serving breakfast.
Poor 1.0
Pros: Breakfast ok
Cons: Broken toilet, no one on staff to fix (1 person only working for entire hotel), no other rooms available to switch to with a tub for our 1 year old. Room smelled like smoke. Worst experience ever and we travel a lot..
Excellent 10.0
Pros: It’s a new hotel. Everything is in great shape and it has everything you need. Close to restaurants and a Walmart
Comfort Suites Florence-Cincinnati South - Florence
Rated no. 1
8.9
Excellent 8.9
Based on 491 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
9.5
Location
9.2
Overall
9.1
Overall 8.8 Excellent
Based on 570 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
9.5
Location
9.2
Overall
9.1
Cleanliness
9.3
Comfort
8.6
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
7.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
8.9
Comfort
8.6
Location
9.2
Services
9.1
Staff
9.3
Cleanliness
9.0
Comfort
9.5
Facilities
9.5
Location
9.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.0
Location
9.3
Services
8.9
Staff
9.2
Cleanliness
8.8
Comfort
9.3
Location
9.0
Services
9.0
Staff
9.0
Cleanliness
9.0
Comfort
8.9
Facilities
9.4
Location
8.9
Overall
8.8
Cleanliness
9.1
Comfort
9.0
Location
8.9
Services
8.9
Staff
8.8

Excellent 9.0
Pros: Place was clean and no troubles getting room at checkin and checkout was fast.
Cons: do not like the hold on card for amenities as there was no mini-bar or room items that could be consumed with paying for first.
Excellent 10.0
Pros: Exceptional value!! Restaurant and bar very convenient -comfortable bed and staff were so helpful and friendly!!
Cons: Restaurant was slow but they told us up front-no biggie
Excellent 9.0
Pros: The bar has good food and is friendly.
Good 7.0
Pros: N/A
Cons: No microwave in room
Good 7.0
Pros: The room was big and really comfortable bed. Really nice stuff. Good food.
Cons: From a 4 stars hotel with a pool I would have expected to have bathrobes and slippers so guests can change in the room and go straight to the pool with the bathrobes. I was told that there were towels right next to the pool. It was true, but there were really small hand towel and useless. I think this can be definitely improved to make guess feel more comfortable.
Excellent 10.0
Pros: Everything was phenomenal from check in to check out!
Excellent 10.0
Pros: The staff was friendly and very helpful and the room was very clean. I would absolutely stay there again.
Excellent 10.0
Pros: I have zero complaints and would HIGHLY recommend this hotel. I travel a lot and am very picky about my hotel stays. This hotel is top notch!! I will stay here again, the next time I fly to Cincinnati.
Excellent 10.0
Pros: Check-in was simple and the desk clerk gave me free internet.
Cons: I would just say that the light covers need to be dusted.
Excellent 10.0
Pros: The location was perfect. Your staff was so very helpful and wonderful. The best were extremely comfortable.
Cons: There was nothing I would change
Excellent 10.0
Pros: Clean, the front desk was nice & helpful
Excellent 10.0
Pros: Very convenient to airport. Prompt shuttle service. Good restaurant and bar on site.
Excellent 10.0
Pros: Location, airport parking , airport shuttle
Cons: Only one food location option
Good 7.0
Pros: The shuttle and parking service.
Cons: It wasn't as impressive as most Marriotts I've stayed at.
Excellent 10.0
Pros: Modern
Excellent 9.0
Pros: The size of the room was nice and the bed/pillows were comfortable.
Cons: That we did not have a microwave in our room and that there was no continental breakfast.
Okay 5.0
Pros: Location
Cons: The fire alarm was pulled at midnight. With guests filtering into the parking lot, the front desk clerk was still checking people in. When I asked him about the alarm, he said yeah somebody on the 5th floor called about that
Good 7.0
Pros: Very convenient to airport. We had early flight in morning so so easy to take rental car back and get to airport.
Cons: Huge group of people (greater than 20) smoking outside lobby doors so smoke filtered back into lobby area bc of sliding glass doors. Beds were small. Room and bathrooms small.
Excellent 10.0
Pros: Comfortable and clean, I was traveling for 6 days and wish all my hotels were as nice as this hotel!
Cons: There was nothing that could have been done any better here!
Okay 5.0
Pros: Was a nice hotel close to airport.
Cons: Well would have given a much higher rating if it were not for a glass bathroom door shattering and cutting two of my children. The maintenance man said it has happened several times before. We had to wait to go in and get our stuff because of it.
Excellent 9.7
Pros: Bed was small for two people
Mediocre 2.0
Pros: location.
Cons: The bathroom door has no lock for privacy, the mattress was lumpy and uncomfortable, the walls do not keep out noise. There was no complimentary breakfast and the shower curtain fails to keep water in the shower, water literally goes right through.
Okay 5.0
Pros: Nice Lobby
Cons: No complimentary coffee available for guests. Bottle cap on floor near bed, room a bit dusty. Window was dirty from inside.
Good 7.4
Pros: Overall it was nice The pool was nice
Cons: Down comforter down pillows.
Mediocre 3.0
Pros: Close to airport
Cons: I had an issue with understanding the payment system and the staff were jerks. They were rude and full of their selves. Tables in the room were dusty. Breakfast looked unappetizing
Good 7.0
Pros: Location of hotel was good,and quiet neighborhood
Cons: Shower drain was slow to drain. Check-out was slow because there was only one person working the counter and the convenience store same time. Their restaurant was expensive, $6 cereal, $7 oatmeal, $12 egg breakfast. Continental breakfast would been nice.
Good 7.0
Pros: Bathroom was modern and clean. Shower head was awesome
Okay 5.0
Pros: Close to the airport
Cons: I casually mentioned that I wouldn't need the hotel past 6 out so that evening, however, my plans changed, the storm came. The hotel did a cursory glance at the empty room when I was gone for dinner, saw it empty, and checked me out of the room!
Okay 5.0
Pros: Decor
Cons: The bathroom is important to be clean. You could see urine on the bottom where the toilet is secured to the floor. The beds were horrible to small for 2 adults.
Good 7.0
Pros: Location and proximity to CVG airport. Nice large room.
Cons: Shuttle service to CVG has limited overnight hours.
Okay 4.0
Cons: bed lumpy. carpet did not seem clean.
Good 7.1
Pros: Rooms were comfortable and in line with other Marriott properties.
Cons: Renovations was a drag.
Excellent 9.7
Pros: Staff was very friendly and helpful. Very nice, clean room with large bathroom. Loved the shower. Airport shuttle worked well - even after midnight.
Cons: The room doors closed very loudly but didn't hear the neighbors other than that. Disappointed there was no free breakfast.
Mediocre 2.0
Pros: Very nice remodeled room.
Cons: I could hear everything from the people next door. They checked in around midnight and did not stop screaming and talking till about 6am. It was horrible.
Good 6.0
Pros: All of the hotel staff were friendly and very helpful & accommodating.
Cons: Room had one drawer to put all of our clothes in. Room layout was inconvenient. Refrigerator had no knob to adjust temperature. For the cost per night at this hotel, there should be complimentary coffee in the lobby and a hot tub near the pool.
Good 7.0
Pros: The bed, shower and sectional in room
Cons: Sometimes what is offered by the front desk personnel over the phone is lost in translation when you arrive- I was promised concierge ammeneties including breakfast daily and this was refused at check in because I am not Platinum rewards...
Good 6.0
Pros: Free parking free newspaper
Cons: The drainage in the bathtub shower did not work each time I took a shower I had to stand in dirty water I call them they did not fix it only after the third day the bed was semi-done they put the cover did not flatten the sheets or put the pillows
Good 7.0
Pros: The room was newly remodeled. Great upgrades, was badly needed and looks great.
Cons: The front desk staff were great. Housekeeping knocked on my door sometime just after 8am and I wasn't in any need of a waking call. Housekeeping was also loud with cleaning the room above you and it wasn't the renovation being done.
Excellent 10.0
Pros: Extremely friendly and helpful staff. My girlfriend and I had a wonderful time and would recommend the Marriott to anyone traveling through the Cincinnati area!
Mediocre 2.0
Pros: Room Was nice
Cons: NOISY!!!Internet Not Included. This was one of the noisiest hotels I have ever stayed at. Heave room doors slam shut, and with the Airport location people coming and going all hours of the night. Internet was $7 a day extra!
Excellent 10.0
Pros: A good value.
Good 6.0
Pros: Checkout staff was very friendly. Gym and pool were great.
Cons: They do not have a continental breakfast. The restaurant was overpriced, 6 dollars for a 6oz oj. The staff did not control the partying in the halls. Walls are thin. Vent about the shower was very dusty.
Excellent 8.5
Pros: Comfortable, clean & modern. Very nice!
Excellent 9.1
Pros: The people staff where great the food was excellent
Cons: The weather
Excellent 10.0
Pros: From the concierge desk to checkout from the stay, the staff was amazing. Clean friendly and just awesomeness
Cons: The only downside aw back was no fridge I. The room, but I didn't request one so could have been my fault
Marriott Cincinnati Airport - Hebron
Rated no. 2
8.8
Excellent 8.8
Based on 570 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
9.1
Overall
6.0
Overall 8.7 Excellent
Based on 202 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
9.1
Overall
6.0
Cleanliness
9.0
Comfort
9.3
Location
9.4
Services
8.9
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
8.9
Location
9.0
Services
8.9
Staff
8.9
Cleanliness
9.3
Comfort
8.8
Location
8.8
Services
8.9
Staff
8.9
Cleanliness
8.4
Comfort
8.7
Facilities
6.0
Location
8.3
Overall
2.0
Cleanliness
9.3
Comfort
9.2
Location
8.7
Services
9.2
Staff
9.3

Excellent 10.0
Pros: Jacuzzi tub
Cons: Nothing
Okay 5.0
Pros: Location.
Cons: Poor customer service at check-in, poor room selection, bathroom was dirty.
Excellent 10.0
Pros: Hampton Inn was very nice & super easy to work with!!!!!😃
Excellent 9.0
Pros: Breakfast! Hot, good selection, fresh!
Cons: nothing
Good 7.0
Pros: The room was nice...clean for the most part except for the coffee on the wall in the bathroom.
Cons: I didn't like how outdated the building was or that the coffee maker was located in the bathroom. It definitely wasn't worth the price.
Excellent 8.0
Pros: Proximity to airport
Cons: A friend stayed two nights before and was able to leave car at hotel, flew out of state for 3 days then returned. We booked same hotel in hopes of having same option for our trip. This was not offered to us, we were told it's not an option to leave the ca
Excellent 9.0
Pros: Comfortable
Excellent 9.0
Pros: I don't know. Everything was satisfactory
Cons: No
Excellent 9.0
Pros: Staff were great! Location was great! Continental breakfast was meh, but that¿s been pretty typical with Covid, over all definitely recommend.
Cons: No.
Okay 4.0
Pros: Easy location, friendly staff.
Cons: Room was not anything special, not terribly updated. For the price paid, I was honestly expecting more. Had better experiences at the two Holiday Inns we stayed at after this Hampton.
Excellent 10.0
Pros: Cleanliness and Friendly Staff!!
Good 7.0
Pros: It was convenient for me.
Cons: The ice and soda machine on two floors was out. Couldn’t use tables in lobby.
Excellent 10.0
Pros: Everything! This place was amazing!!
Cons: No
Excellent 10.0
Pros: Everything, from cleanliness, to Staff , to airport shuttle, Can  not say enough good things about employee at front desk when we checked more than courtesy , hotels need more people like this . Definite 10/10
Cons: No
Excellent 10.0
Pros: Nice Clean Hotel Staff was great. Just minutes from the airpot
Good 7.0
Pros: Staff was great
Cons: The indoor pool was very cold, around 67°. Was expecting to swim every day there but only swam once because of how cold the Indoor pool was. Even though it was clean it needed a lot of maintenance done, like microwave didn't work things falling o
Excellent 10.0
Pros: Filters and air condition unit was packed solid with dust that was the only problem
Excellent 9.0
Pros: Nice rooms and staff
Cons: Parking lot is too small
Excellent 10.0
Pros: Everything.
Cons: No
Good 6.0
Pros: Proximity to airport. Quick shuttle trip away from main terminals
Cons: The staff we experienced, one male and one female, were both very rude and unhelpful. We knew the hotel had a free airport shuttle service, only to find out it costs $10 per day. The "cheaper" lot that costs "$7 per day" actually cost $12 per day
Okay 4.0
Pros: The wall heater was very quiet. Friendly staff. Free breakfast was ok.
Cons: Bathroom was dirty. Noise in hallway. Noise in parking lot. Footsteps from floor above. Could not get a good nights rest. Do not recommend.
Hampton Inn Cincinnati Airport - North - Hebron
Rated no. 3
8.7
Excellent 8.7
Based on 202 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
10.0
Location
9.1
Overall
10.0
Overall 8.8 Excellent
Based on 77 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Location
9.3
Services
8.8
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.8
Location
8.7
Services
8.7
Staff
9.0
Cleanliness
9.3
Comfort
9.6
Location
9.6
Services
9.3
Staff
9.6
Cleanliness
8.5
Comfort
7.5
Location
7.5
Services
7.5
Staff
6.0
Cleanliness
9.2
Comfort
8.3
Location
9.2
Services
8.3
Staff
8.3

Excellent 8.0
Pros: We liked the breakfast and the pool. We also like the spacious room. It was a pretty good overall experience. We would stay here again in the future.
Excellent 8.0
Pros: The stay
Cons: Hot tub didn't work like it should
Excellent 9.0
Pros: The staff was friendly and helpful. The room was clean
Excellent 8.0
Pros: Clean, quiet, lots of room
Cons: Wouldn't change my room assignment.
Excellent 10.0
Pros: size of rooms
Cons: the amount of chlorine in the pool
Excellent 10.0
Pros: Staff was very friendly, room was clean and comfortable and the location was great. It was convenient having a Wal-Mart next door.
Cons: N/A
Excellent 10.0
Pros: Located around everything we needed. Room was very spacious and clean.
Cons: Nothing to comment about.
Excellent 9.0
Pros: The bed was the best. 1 great nights sleep
Cons: The couch is not comfortable to sit on. The sides are as tall as the back. No place to rest your head and no arn rest
Excellent 10.0
Pros: Everything, the great pricing for a great room. Very friendly staff. Clean and comforting.
Excellent 10.0
Pros: Having separate sleeping and bathroom areas.
Excellent 10.0
Pros: Easy Check in Clean Room great shuttle service
Cons: Very long hallway walk
Excellent 10.0
Pros: Very clean, the beds and pillows and blankets were amazingly comfortable.
Excellent 9.0
Pros: The Suite was large, the rooms were clean. The breakfast was great.
Excellent 10.0
Pros: beautiful property, great rooms, very hospitable staff.
Cons: no
Homewood Suites Cincinnati Airport - Florence
Rated no. 4
8.8
Excellent 8.8
Based on 77 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
10.0
Location
9.1
Services
8.6
Overall 8.6 Excellent
Based on 280 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
10.0
Location
9.1
Services
8.6
Cleanliness
8.3
Comfort
8.4
Location
9.1
Services
8.3
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.9
Comfort
8.8
Location
9.2
Services
8.6
Staff
9.1
Cleanliness
9.1
Comfort
9.5
Location
9.1
Services
9.0
Staff
9.4
Cleanliness
9.2
Comfort
9.4
Location
9.2
Services
9.0
Staff
9.3
Cleanliness
8.5
Comfort
8.6
Location
8.5
Services
8.1
Staff
8.8

Excellent 8.0
Pros: The staff! They knew I was to arrive and they treated me well, with a welcome! Breakfast was plentiful and the staff friendly and hospitable as well. The room was comfortable and quite spacious. We could even stay in for dinner had we wished to do so. Restaurants are close to the hotel as well.
Excellent 10.0
Pros: We like the location. We like the how clean everything was. Plus everyone is friendly
Cons: There's nothing I didn't like.
Excellent 10.0
Pros: I liked the size of the room, the kitchenette was a very nice touch, full size refrigerator. It had a warm, homey feel to it. I wish we could've stayed longer.
Cons: There wasn't anything I didn't like.
Excellent 10.0
Pros: very clean and very homey
Cons: nothing
Excellent 9.0
Pros: Room was clean and big enough for 3 adults and 3 small children. Sleeper sofa was great and cabke has several channels for kids including Disney. Location was within a mile of everything.
Cons: I loved the full kitchen which made it super convenient traveling with small kids. It had everything we needed to cook our own meals. Full size microwave, stove and dishwasher plus cookware and dishes. Staff were friendly and rain head shower...amazing! Thick towels and plenty of them.
Good 7.0
Pros: Room was very clean and in a good location for the places that we wanted to go to.
Cons: There were no grab bars in the bathroom and the bed sat up so high that I had to buy a stool to get into bed. This was supposed to be a handicap accessible room.
Excellent 10.0
Pros: Everything,room was very large.
Excellent 8.0
Cons: Smokers sitting and standing in front of baco entrance of hotel. Had to walk thru them to get to door.
Excellent 10.0
Pros: Staff very friendly . Great location. Very clean.
Cons: Pillows- small and lumpy and not comfy. We also had issue with clogged toilet but it was taken care of in a timely manner!!
Excellent 9.0
Pros: Shower was fantastic. Everything in the room was great.
Cons: I arrived at 12 midnight and there was a key box. It was snowing outside and walkway and driveway was covered with snow. I understand it was late but by morning it still wasn't shoveled. This could have been due to timing so just an FYI.
Excellent 8.0
Cons: There was no way to completely shut the window unit off, so it would go on and off every couple minutes keeping us awake, but other than that it was a great experience, would stay there again.
Excellent 8.0
Pros: Shower head was great.
Cons: The breakfast was a little plain for the price of the room.
Excellent 10.0
Pros: Great location being close to everything. Hotel itself was clean with very friendly employees, definitely would stay there again
Cons: nothing
Ashley Quarters Hotel - Florence
Rated no. 5
8.6
Excellent 8.6
Based on 280 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.9
Overall
8.7
Overall 8.6 Excellent
Based on 193 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.9
Overall
8.7
Cleanliness
8.5
Comfort
8.5
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
8.9
Comfort
9.1
Location
9.1
Services
9.0
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
7.0
Overall
9.0
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Location
9.0
Services
8.6
Staff
8.6
Cleanliness
8.7
Comfort
8.8
Facilities
8.5
Location
8.7
Overall
8.0
Cleanliness
9.3
Comfort
9.1
Facilities
9.3
Location
8.7
Overall
9.3
Cleanliness
8.9
Comfort
7.9
Location
7.9
Services
8.6
Staff
7.1

Excellent 10.0
Pros: location, price and decor
Cons: construction was around it.
Excellent 8.0
Pros: Good breakfast, close to food and stores, yet not too congested
Cons: Kind of pricey
Excellent 10.0
Pros: The guys at the front desk were very polite. We were allowed to check upon arrival, even though we arrived earlier than expected.
Good 6.0
Pros: Great breakfast. Kind staff.
Cons: Awkward room layout and weird split bathroom.tiny swimming pool.
Poor 1.0
Cons: Got charged twice for the room
Excellent 10.0
Pros: I love this hotel. Very clean and spacious beautiful room.
Cons: Nothing
Excellent 10.0
Pros: The hotel is so beautiful an the people are so sweet
Cons: Staff was amazing
Good 6.0
Pros: good breakfast
Cons: light switch was broke in room so we couldn’t turn the light off over the bed called front desk and they told us no one to fix it. so we taped it up to keep it shut off. The AC unit made noise all night long
Excellent 8.0
Pros: The room was amazing.
Excellent 10.0
Pros: Very clean and quiet
Cons: Breakfast service very confusing. We actually had to eat breakfast elsewhere
Excellent 10.0
Pros: Staff
Excellent 8.0
Pros: Friendly staff, clean room, great bathroom !!
Cons: Breakfast! Breakfast was horrific ! Worst I have ever had, motel 6 was better... scrambled eggs that looked like "dippin dots" ice cream, NOT kidding, little tiny balls of scrambled eggs and the cardboard crumbling bacon. All else was fine
Excellent 10.0
Pros: The staff is very friendly and, during COVID-19, the value is excellent.
Good 7.0
Pros: Location is great. Close to everything, even the airport. Hotel employee - check in was quick, hotel employee- breakfast was  a hot meal with sausage and eggs. the manager was wonderful. All 3 were a pleasant to deal with.
Cons: Please note on site states shuttle, but there is none at the time due to short staffing. Had issues with my stay, but staff were able to accommodate our stay.
Excellent 10.0
Pros: Top notch service, cleanliness and rooms. Friendly, had working and knowledgeable staff. Had a 2 week stay with them and they accommodated any and everything needed. Pricing is great for the huge rooms.
Okay 5.0
Cons: 5 things wrong with the room, and when I reported them to the desk at checkout, the clerk claimed to not be able to do anything about it as far as compensation goes. Said the manager would call me, but that was 2 days ago, and still no call
Excellent 10.0
Pros: Amazing Breakfast / Very Clean /Friendly Staff / Location
Excellent 10.0
Pros: Room was clean, bed very comfortable, breakfast delicious. Loved that the shower and toilet areas were separate from each other. Haven't ever seen that in a motel before.
Cons: Sofa was very uncomfortable, but I didn't spend much time sitting there. Shifted to the bed to sit instead.
Excellent 10.0
Pros: Friendly staff, everything we needed on site and satisfying breakfast. Comfortable beds, climate controlled room. Pool and jacuzzi were Perfect after a day on our feet all day.
Cons: Marriott never disappoints!
Excellent 10.0
Pros: the room and breakfast. hard to find something that makes you feel at home and includes breakfast now a days. glad that it was one less thing to worry about, and it fueled me for the rest of the morning more than i thought!
Good 7.0
Pros: Great location and large rooms with sitting area.
Cons: Very small,dirty pool. Several young teenagers running around unsupervised for hours-trashed pool area & exercise room, were running down hallways colliding with guests, & were simply obnoxious. Hotel staff aware/had several complaints-never said anything
Okay 4.0
Pros: The sleek, modern vibe.
Cons: It is in the same parkinglot as a raceway/casino... our second night was spent listening to drunk neighbors being obnoxiously loud, and hotel staff refusing to intervene.
Excellent 9.0
Pros: clean and good breakfast
Excellent 8.0
Pros: the pool and hot tub was great. My daughter loved the shampoo.
Cons: The pull out bed was very thin and well used.
Excellent 9.7
Pros: The room was so clean. And the staff was very helpful. The TV didn't work and they were ready to change rooms for me when I noticed the plug was loose probably from cleaning the room we were leaving early and made us fresh coffee right away
Good 6.0
Cons: When we returned to our room after the Reds game on Saturday night, it was very hot in the room. The air conditioner didn't seem to be working. I called the front desk and a lady came in to look at it. She did her best and was very apologetic, but could not get the air conditioner to work. She brought us a fan. When we awoke in the morning, we noticed the Wi-Fi wasn't working. We checked with the front desk and she confirmed it was not working. Then we went downstairs to have breakfast and found there was no coffee available. The help said it was being made. It was about 9 o'clock in the morning, so we found this surprising and disappointing. The breakfast bar was pretty weak compared to other hotels that I've stayed at. No fruit or yogurt was available. I travel extensively intend to stay mostly in Hilton properties. This hotel Who minded me more of a Holiday Inn, then a nice Hilton or Marriott property. I was somewhat disappointed that the lady at the front desk didn't offer me any kind of rate reduction after finding out the air conditioner was broken and couldn't be fixed. John DiPangrazio 5495 Stillwater Ave. Westerville, OH 43082 john.dipangrazio@gmail.com 614.446.6030
Excellent 8.2
Pros: Clean, comforable, beautiful room. Big cherry doors on the shower and the toilet rooms. While it was the same old free breakfast menu they did it with top of the line ingredients. Name brand granola and Nutella.
Cons: No fridge. It was between a horse track and a 4 lane road. Lots of noise if you have a room in the front with the road. It was in a peculiar place to find even with my GPS. Their signage is small. The one thing that bugged me was that they charged my card $20+ in advance for room breakage or for snacks. I didn't like this and it marred the whole visit.
Excellent 10.0
Pros: It was a beautiful room. The staff was very friendly and helpful. We can't wait to stay here again!
Good 7.6
Pros: Plenty of places to eat around town. Breakfast was great.
Cons: Walls are paper thin. You can hear your neighbor use their bathroom. Our neighbor apparently had a very small bladder and the sound from the flushing all night was extremely annoying. Also, the beds were pretty uncomfortable.
SpringHill Suites by Marriott Cincinnati Airport South - Florence
Rated no. 6
8.6
Excellent 8.6
Based on 193 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Facilities
8.8
Location
8.8
Overall
8.0
Overall 8.5 Excellent
Based on 713 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
8.8
Location
8.8
Overall
8.0
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
7.0
Cleanliness
8.8
Comfort
8.6
Location
8.9
Services
8.6
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.2
Comfort
9.0
Location
9.0
Services
9.0
Staff
9.0
Cleanliness
8.9
Comfort
8.8
Location
9.0
Services
8.8
Staff
8.8
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
8.4
Overall
9.0
Cleanliness
8.6
Comfort
8.6
Location
8.3
Services
8.4
Staff
8.5

Excellent 10.0
Pros: Excellent location. Wonderful clean room. Excellent breakfast.
Cons: Nothing.
Excellent 10.0
Pros: Convenient to i75. Clean, comfortable, and friendly staff. We would stay here again.
Excellent 8.0
Pros: Besides the 2 small issues stated above the suite was fantastic. There was plenty of seating, the mini fridge worked, the remotes worked, the room size was extra spacious and there was plenty of natural light.
Cons: Though the bed was comfortable it must have had some sort of memory foam pad on it as I was sweating. With that said, I was able to counteract the heart by using a small fan that I pointed towards the bed. Plus, the mattress didn't seem to bother my husband at all. So I could just be extra sensitive to whatever brand of mattress they have. The only other thing was the pull out sofa. The cushions were too small and/or out of shape from use exposing the edge of the couch which made it very uncomfortable to sit.
Excellent 10.0
Pros: The breakfast was great!!
Excellent 8.0
Pros: The staff were all friendly and helpful. The night clerk help schedule a Lyfit to take us to CVG
Cons: No shuttle to CVG as advertised.
Excellent 10.0
Pros: The room was very clean and staff was excellent.
Cons: The king mattress was not soft at all and it was uncomfortable to sleep on and the breakfast was not good.
Excellent 9.0
Pros: Location for us was awesome. Breakfast was very good. Breakfast staff was awesome. When we checked in I had several questions about the location that we were to visit and the young lady was very helpful and answered all my questions.
Excellent 10.0
Pros: The staff was amazing super accommodating and friendly room was awesome and clean
Cons: The pool was a little chilly
Okay 4.0
Pros: Pool but it will be better if had hot tub too.
Cons: Breakfast
Excellent 10.0
Pros: Friendly,helpful staff and I enjoy the breakfast.
Cons: The swimming pool was cold.
Mediocre 2.0
Pros: It was clean
Cons: The room was extremely dated. The heat/air is controlled by a stationary unit by the window, the temperature was impossible to regulate. The room smelled musty the entire stay. Floors above had people stomping and running day and night.
Okay 5.0
Pros: Easy parking
Cons: Specifically chose hotel with indoor pool- water temperature was too cold to swim. Problem with stopper in the bathroom sink. Door to room difficult to push open.
Okay 5.0
Pros: It was very clean
Cons: It was far too expensive for what you got in the location it was.
Good 6.0
Pros: The place seemed clean with a good staff.
Cons: The biggest issue with this hotel was that we were told that we would have a shuttle back to the hotel from the airport and were told to call once we arrived. Unfortunately the hotel did not pick us up when we arrived and left us stranded at the airport.
Excellent 9.0
Pros: Room size. Comfortable beds. Amazing shower pressure. First hotel to have eggs at breakfast since covid started :). For hotel eggs, they weren't bad either.
Cons: Sleeper mattress was really bad - even for a sleeper.
Excellent 10.0
Pros: Everything!!!
Cons: Nope it was great!
Excellent 9.0
Pros: The room was exceptionally clean.
Cons: We wish there had been a restaurant within walking distance but that was our fault for not checking. We tried to book directly with Wyndham but the fella on the phone couldn¿t find this hotel. He kept saying we were near Lexington so we finally gave u
Excellent 10.0
Pros: Everything was exactly as advertised. Check in was smooth and the room was clean. I would come back again.
Okay 5.0
Pros: Quiet area & it was clean.
Cons: Our bathroom door lock was broke. The remote was old & did not go with the tv. The housekeeper busted in our room even though the DND sign was on the door.
Excellent 8.0
Pros: Cleanliness, hot breakfast buffet including turkey sausage, location
Okay 5.0
Pros: close to our destination
Cons: The computer system was down so had to fill out forms. The first room we go was not cleaned. The next room looked cleaned but later saw hair in bathtub and on floor that was not mine as the tub went unused.
Poor 1.0
Cons: Terrible customer service! Do not recommend at all. Awful to deal with
Excellent 10.0
Pros: The king suite was amazing. It was clean, very spacious and well laid out. The bed was comfortable. It was quiet for the majority of our stay. It was everything we had hoped it would be. The front desk staff was very friendly.
Cons: The suite is located on the 1st floor. We were woken up by movement above us after midnight-walking,dropped baggage, etc. We never heard voices, just movement. While this noise was annoying, it didn't last long. Plus we always travel with earplugs!
Excellent 10.0
Pros: It was very clean and offered a good breakfast.
Cons: The carpeting was worn.
Excellent 10.0
Pros: Room was awesome, breakfast was great
Cons: Nope
Good 6.0
Pros: I liked the location it was about 15-20 minutes from the creation museum and about 35 minutes from the ark encounter. They served breakfast, had free wifi and free parking. The staff was wonderful and very attentive. Microwave/fridge in the room. $---
Cons: The breakfast was ok. I had to call the front day everyday about my toilet not flushing, was fixed on my final night. The room wasn't as clean as it could be. It's an older hotel. I'm thinking I'll stick with a more familiar hotel chain. My stay was ok
Good 6.0
Pros: Staff
Cons: Location and cleanliness compared to the overall rating. Not as clean as I expected
Okay 5.0
Pros: Easy internet access
Cons: Staff was rude and hotel seemed dated
Good 7.0
Pros: The pool area was nice. Pool is heated and two separate hot tub areas. Pool deck had plenty of seating. Arcade was a nice touch for kids. Several entrances to room made it easier to unload baggage.
Cons: It looks like the hotel is badly in need of a renovation. Woman handlingj the breakfast was rude and clearly did not want to be there. Rear area parking lot was sketchy. Looked like there were abandoned vehicles parked there.
Excellent 8.0
when we went into our rooms and checked it alll out the soap and lotion were used already open nearly gone and the coffee could have forgotten which is okay. the stay and breakfast was good!
Okay 4.0
Pros: Nothing really stood out
Cons: Molded bagels
Poor 1.0
Pros: Worse hotel and staff I ever stayed at in NKY! Overcharged me and refused to give my money back!
Cons: Hotel staff was extremely rude! Didn¿t follow COVID-19 rules! Overcharged me for my stay!
Good 7.0
Pros: They had a buffet breakfast.
Cons: This was supposed to be a 3 star hotel...the standards must have dropped. Our shower water would only get warm. Overall, my expectations for a "3 star" hotel were not met.
Okay 4.0
Pros: I stay at this hotel regularly and it is always clean and they are still safely serving a hot breakfast
Cons: Bathtub drained slowly, nothing worse then standing in your own filth trying to get clean. The manager is rude and over steps his boundaries such as opening the door to my room because it wasn't latched all the way among other things. Other staff is great
Okay 4.0
Pros: Close to airport, room was clean.
Cons: During the Pandemic staff did not enforce the face mask policy to some of the guests. There were people serving themselves breakfast without wearing face coverings. People were also circulating around the main halls and elevators without masks.
Poor 1.0
Pros: It was right off of the highway and fairly priced which made it convenient when just passing through
Cons: We had two rooms-one on the 1st floor and one on the 3rd. The entire place reeked of cigarette smoke, and a week later, I was charged $220 because they claimed they had "proof" we were the ones smoking in our room. We have never smoked a day in our lives.
Mediocre 2.0
Pros: The quiet. We checked out without going to front desk. I liked that masks weren't required as we can't wear them.
Cons: The staff was rude. Front desk woman said I paid more than the posted rate. Was very abrupt and basically didn't listen to anything we said. Bed was hard and lights shined in night. Bed was lumpy. Pool was ok but luke warm. Overpriced.
Good 6.0
Pros: Location was convenient to everything we planned.
Cons: They told us the pool was heated but it was very cold. The pool room is heated but not the water. The room allowed too much noise in.
Okay 5.0
Pros: Location
Cons: Traffic noise all night. Bed was not comfortable at all!
Poor 1.0
Pros: There was some sort of bug in the bed. When I got up in the morning I had bites on my back and all over my arms. I am praying it wasn’t bed bugs and now they are in my home.
Cons: The staff didn’t even have any coffee for the guests.
Good 7.0
Pros: Everything was good. Breakfast is suspended till Chinese Virus is over
Good 6.0
Pros: The room was nice
Cons: We came because it had an indoor swimming pool, but the room where the pool was, was absolutely freezing. I could not attempt to get in the water. My kids did but I sat in a sweatshirt shivering the entire time.
Poor 1.0
Cons: 3 of the 4 lamps had no bulbs in them and there was no maintenance staff on duty.also the shade on the window didn't close enough to block the lights in the parking lot. The coffee in the dining room was like drinking colored water, and had no flavor.
Mediocre 2.0
Pros: It is close to the airport.
Cons: Night clerk did not know how to do after hours check in. Did not offer me a receipt when I checked out. She was very inefficient. My room had tape on the soap dish and no shower curtain. Very unhappy with the experience.
Mediocre 3.0
Cons: Only shear curtain on window so it didn't get dark, AC turned off and on randomly despite being turned all the way up so it was hot. Room was by highway so it was loud
Good 7.0
Pros: Location
Cons: Staff not very friendly
Good 6.0
Pros: Hotel was average and about what I'd expect at this star level. The included breakfast was only 6-9 am on weekdays, but was more than sufficient. Common areas are well maintained. Room and beds were comfortable for a night.
Cons: No one was at the front desk when we checked in or out. Rooms could be cleaned better. Hair and dirt in corners and on walls. It appears the hotel was last refurbished around 2002, so no USB plugins and somewhat dated fixtures/furniture etc.
Poor 1.0
Cons: We requested 1st floor room. The woman that took our request did not indicate that it might not be possible. If she would have, we would have stayed at the Hampton. When we checked in, we were told that it was not possible. We will not stay there again.
Mediocre 3.0
Cons: Rude staff, old worn out carpets and furniture, below average breakfast
Poor 1.0
Cons: I guy was training a lady, they both had terrible customer service & was a big joke to them. I was also charged on my credit card which I did not make additional purchase should of only been 30.00 deposit.
Good 7.4
Pros: We stayed at the hotel because we had a very early flight out in the morning. The hotel was very conveniently located and served that purpose nicely. It was clean and comfortable.
Cons: Lots of traffic noise from freeway could be heard all night long. Staff was mediocre.
Excellent 8.8
Pros: Staff were friendly, seemed a bit understaffed at times. Food was cold in morning they provide complimentary. Check-out was very fast and efficient. My room was pretty clean.
Cons: Pricey for something very basic.
Excellent 10.0
Pros: Our stay was great, the staff was very personable and friendly. We had a peaceful and quiet stay to help kick off our vacation. We wish we could've took our room with us because it was the best night we had on our week vacation.
Excellent 9.7
Pros: Spacious rooms. Indoor pool Room easily made very dark for sleep. The toiletries smelled really good. Like orange tic tacs. Fridge and microwave in room.
Cons: The pillows were over-stuffed. Wish I had brought my own. Latest check-out available was noon, which is standard but I was doing overnight medical work in the area and could have used the extra sleep. No USB ports. Some hotels have them in the lamps or desk and is very useful for charging phone.
Wingate by Wyndham Cincinnati Airport/Erlanger - Erlanger
Rated no. 7
8.5
Excellent 8.5
Based on 713 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
9.5
Location
8.9
Overall
8.6
Overall 8.3 Excellent
Based on 489 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
9.5
Location
8.9
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.4
Comfort
8.4
Location
9.0
Services
8.3
Staff
8.9
Cleanliness
10.0
Comfort
9.3
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
8.9
Location
8.9
Services
8.7
Staff
9.3
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.7
Staff
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
8.9
Comfort
8.6
Location
9.0
Services
8.6
Staff
9.0

Good 7.0
Pros: room was nice and roomy.
Cons: the breakfast was seriously lacking. Only hot food was make your own waffles. Otherwise it’s dry bagels, cereal, yogurt and old muffins. they did have fruit salad, but it was inedible as nothing in it was ripe. very disappointed for a Hyatt Place.
Excellent 10.0
Pros: Brenda was the best!!!! She was so accommodating and helpful.
Cons: Nothing
Excellent 10.0
Pros: Room was large and clean. Staff friendly and helpful. This was an overnight stop on our way south, so it provided us with a clean place to stay, close to the highway.
Okay 4.0
Pros: The breakfast was good with a variety of items offered. Staff were friendly and overall clean facility.
Cons: Indoor pool was too cold to enjoy with kids. (The pool was a huge factor in where we picked, so this was very frustrating) Bathroom in room needed attention (tub barely drained and would be full by the end of a 5 minute shower). When asking for it to be looked at, all they did was set a toilet plunger outside our room without any notice (husband opened the door in the morning to it sitting on the floor) and the issue was not addressed.
Excellent 10.0
Pros: Shuttle to airport was a big help. Room was very spacious. Staff was helpful and friendly.
Excellent 8.0
Pros: The hotel staff were super friendly. They made my family feel like we were the most important guests qt the hotel.The room was very clean.
Cons: I know we are in the midst of a pandemic,but the breakfast choices was poor at best...considering the price paid for the room. That was disappointing.
Excellent 8.0
Pros: The layout and size of the room. The sofa along with 2-double beds.
Cons: . No microwave oven. The drains on the sink and tub were partially stopped up and slow to drain. The tub needs something to prevent the likelihood of slipping and falling. It was raining and there was an annoying dripping sound at the window. No free park
Excellent 9.0
Pros: Very clean and spacious room! Great location near the Creation Museum and Ark Encounter.
Cons: The hotel advertised a hot breakfast included in our stay, but when we got there they were not serving any hot foods (only pastries, cereal, fruit, juice, coffee, etc.). That was our only disappointment.
Good 7.0
Pros: Good location for my event. Also looked like a good location for Green Bay fans too!
Excellent 8.0
Pros: Ut was roomy enough for our needs, clean, friendly and helpful staff.
Cons: No
Excellent 10.0
Pros: Clean and friendly
Mediocre 3.0
Pros: Nothing this hotel needs a face lift....
Excellent 10.0
Pros: Staff very friendly. Hotel was supper clean. Room was large with a couch. Great place, would stay again.
Poor 1.0
Pros: I did not like anything from this hotel
Cons: There was nothing I liked from this hotel. The sofa bed was so disgusting dirty. The pool was roo dirty. Breakfast was just flour mix, hard boil eggs too old. No hot breakfast
Excellent 10.0
Pros: The staff was amazing.friendly helpful they quickly responded to all our requests. The woman who worked the front desk went out of her way with the children. the kids were hungry and it was late.she got some milk and cereal for them.I was very impressed
Excellent 10.0
Pros: Clean and welcoming staff
Cons: N/A
Excellent 10.0
Pros: Large rooms, large showers, close to shopping.
Okay 5.0
Pros: Location.
Cons: Room wasn¿t clean. Didn¿t realize they didn¿t have a microwave.
Excellent 8.0
Pros: Helpful staff, nice breakfast choices, comfortable beds
Good 7.0
Pros: Bottle itself was nice and clean.
Cons: I just purchased a new 2021 Toyota Tacoma Limited black in color. I was surprised to find after I checked out that maintenance had thrown grass over the entire passenger side of my truck. I was highly upset because I had just hand washed and waxed it.
Okay 4.0
Pros: Staff were friendly. Breakfast area was clean. Location was great.
Cons: First of all I booked this room because of its size and the indoor pool. We had 3 adults and 3 children. The room was clean and bigger than most but there was no microwave in the room. The mini fridge was very small so not enough room to hold things needed for small kids. The breakfast area was packed and only 2 microwaves available there. Staff all wore masks but most visitors did not and no such thing as social distancing. We were on 4th floor and closest ice was 3rd and 5th floors. So due to Covid you have to signup for the pool for 1 hour increments but when our time arrived they called us to say they closed the pool due to others had got sick and vomited in pool because of an overload of chlorine. Kids were disappointed and no discount was offered. Another visitor found what looked to be heroin syringes in his room so check out time is at 12p. I got up at 530a and packed up to leave. Our room was clean and big enough to sleep all 6 of us. There were 2 FULL size beds and a sectional with a sleeper sofa in it. I wouldn't say it was that comfortable for the adults but kids like that part at least. There were not enough towels and what was available were small.
Good 7.0
Pros: Location
Cons: Water got into the room while it was raining and got on all our clothes. All they offered was a couple bags of chips.
Mediocre 3.0
Pros: The hotel room was spacious
Cons: We got off the elevator and the whole floor smelled like pot. In our first room the sofa coach didn¿t pull out. So they gave us another room. That room smelled like cigarettes and the heater was so loud it was hard to hear anything else.
Good 7.0
Pros: Location and sitting area In the room
Cons: Ants crawling on the coffee bar. Paid for King bed but got a queen.
Good 7.0
Pros: Cleanliness and room set up
Cons: The receptionist
Good 7.0
Pros:  
Cons:  
Poor 1.0
Pros: LOCATION
Cons: HOTEL STAFF, MANAGEMENT WERE DEPLORABLE we arrived at 5:15 pm, when the room was supposed to be ready by 3pm, and the on duty manager casually stated the room wasn't ready yet, and that it would be a while, and they hadn't begun cleaning yet.. HORRIBLE
Okay 4.0
Pros: Proximity to airport
Cons: Shower took a long time to get hot. Outlets and charger between beds did not work. Doorknob to bathroom was loose. Had to pay for parking.
Good 6.2
Pros: Breakfast was very good.
Cons: House keeping doesn't clean the rooms. Thur Evening Check-in, floor wasn't vacuumed. Fri returned from an all day outing, bed not made, floor still not vacuumed, no dirty cups removed nor replaced with clean cups, no soap or shampoo/conditioner replaced. Sat evening returned from all day outing, floor vacuumed - YAY!, requested clean sheets - didn't happen, dirty ceramic coffee cup removed but still not given a clean cup. Sunday returned from all day outing - room cleaned - YAY! but the sheets were not changed - i left a very small safety pin, pinned to the sheets and all 4 pillow cases. At check-in I asked about coffee being available in the lobby at 4 AM - I was told coffee is always available. I had to leave at 4 AM on Monday morning and was told by the person on duty that coffee is never available until breakfast at 6 AM. That's fine, just don't lie. Since I let the front desk know on Fri evening that nothing was cleaned, I'm sure that is why I never got clean linens when I asked for them on Saturday. House Keeping staff definitely doesn't follow the hotel's rule of clean sheets every 3 days. Whenever I heard the name Hyatt, the words classy, respectable, quality came to mind. I'm very disappointed. I will never stay there again and I visit this area often. Looks like their competitors will get my business.
Excellent 9.4
Pros: Liked overall appearance. Liked the split areas. Great accommodations. Very friendly professional staff. Clean.
Cons: A/c was not sufficient for our liking. Not enough hot water for Sunday morning shower.
Excellent 9.1
Pros: The room design is unique, spacious and most comfortable! My great nephew stayed with me and having 2 sinks in the room was a definite advantage! Beds are unbelievably comfortable! The breakfast that was included with the room rate was abundant and delicious!
Cons: The route to this one from the main interstate is a little circuitous, but once I learned the route, it became much easier.
Excellent 9.7
Pros: Beautiful room, really comfortable bed, very helpful staff...I travel for work and this is the best hotel experience I've had in a long time.
Cons: Breakfast offerings could be more diverse, (breakfast is free) but what was there tasted good. Other than that, this place really was great.
Excellent 9.7
Pros: Very nice hotel. Great location, nice and clean with in the whole hotel. Nice clean bathroom, big comfortable bed., Nice and helpful staff. Located around shopping area within walking distance
Excellent 10.0
Pros: The hotel was very clean and the king room was very spacious. The breakfast included hot items and there was a wide variety to choose from. I would definitely stay here again.
Excellent 9.6
Pros: When we arrived, we were greeted by friendly staff and check in was fast and hassle free. The hotel was very clean and modern, as was our room. The bed was probably one of the best I've ever slept on, while traveling. Plenty of near by restaurants to choose from and easy access to the interstate. We were in town for a concert, and would definitely stay here again. Love this place!
Hyatt Place Cincinnati Airport Florence - Florence
Rated no. 8
8.3
Excellent 8.3
Based on 489 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
8.0
Location
8.8
Overall
8.0
Overall 8.3 Excellent
Based on 369 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.9
Comfort
8.7
Location
8.8
Services
8.5
Staff
8.8
Cleanliness
8.8
Comfort
8.7
Location
9.0
Services
8.5
Staff
8.7
Cleanliness
8.5
Comfort
8.8
Location
8.4
Services
8.1
Staff
8.2
Cleanliness
8.3
Comfort
7.9
Location
8.3
Services
8.2
Staff
8.4
Cleanliness
9.1
Comfort
8.5
Location
8.8
Services
8.7
Staff
8.9

Excellent 10.0
Pros: Clean and comfortable
Good 6.0
Pros: Location
Cons: ?
Good 7.0
Pros: The hot breakfast was nice., rooms were nice and clean overall. Pool was open and clean. Beds were comfortable, location was nice, close to many shops and restaurants.
Cons: Staff was not very hospitable, they gave one word responses, hardly smiles or friendly. They did have printer issues, so couldn't get a print out, but thankfully they was able to email me my check out info.
Good 7.0
Pros: pretty good. i enjoyed it.
Cons: Houskeeping
Excellent 10.0
Pros: The best part of this hotel is the staff. They are pleasantly wonderful people. Hot coffee was available from check-in until check-out. The room was clean and comfortable. The hotel location was close to the interstate and the airport, but it wasn't noisy at all. If we make it back to that area of Kentucky, we will definitely stay there again.
Cons: The bath towels could have been of a slightly better quality.
Excellent 10.0
Pros: Clean and beautiful.
Cons: The breakfast. The need to cook something different.
Poor 1.0
Pros: Location was ok. Construction in area but not effected room. The main was updated.
Cons: The room was dated and in need of repairs: bathtub and toilet. Carpet was smelling and dirty like wet dog and beds uncomfortable.
Okay 5.0
Pros: It was clean. The bed was comfortable.
Cons: Not enough parking. After our concert we came back about 11:00 and all the spots were full except one behind the building. This wouldn’t have been so inconvenient if the back door would’ve had key card access. It had a sign that the door stayed locked 24 hours. One of the staff gave another customer the same keycard as our room and they walked in on us thinking it was their room. It wasn’t the customer’s fault but luckily we were dressed. When first checking in, there was no staff at front desk and my husband waited 15 minutes. Someone had a kid’s birthday party at the motel for use of the swimming pool. The kids got water in the elevator and all down the hall. They were running up and down the halls and being loud. The staff knew about it because my husband heard them mention it. The next morning we were woke up by loud noises of running in the hall. So we don’t know if the problem was addressed or not.
Excellent 10.0
Pros: Staff very friendly, breakfast always refilling. Stopped as a half way point and liked it so much used it on the way back. Already planning on using it next year as well!
Good 7.0
Pros: Location
Cons: Reviews and rating of exceptionally clean were misleading. It was in need of updating and repair. We had to have our sink stopper removed to use the sink, and the bathroom door handle was hanging off. Carpeting was worn and dirty looking.
Good 7.0
Pros: Location to local businesses
Cons: Phone in room did not work and there were several cosmetic damages to the room.
Excellent 10.0
Pros: Very clean
Cons: Eveything was great ...returning this week
Excellent 10.0
Pros: room size
Cons: no
Excellent 10.0
Pros: Clean lots of natural light
Cons: This survey identified me wrong. I am not David from CT IT
Good 7.0
Pros: Most everything, esp. breakfast buffet.
Cons: Slow internet, TV remote didn't work. Highway noise..
Excellent 10.0
Pros: All the amenities where awesome.As advertised.
Cons: Not Really kinda Far from our destination.The Ark Encounter.
Excellent 8.0
Pros: The staff was the best. I was upgraded to a suite. Very nice. I will definitely stay that this La Quinta Inn &Suites again.
Excellent 8.0
Pros: Location
La Quinta Inn & Suites by Wyndham Cincinnati Airpt Florence - Florence
Rated no. 9
8.3
Excellent 8.3
Based on 369 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
6.8
Location
8.9
Overall
7.6
Overall 8.3 Excellent
Based on 256 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
6.8
Location
8.9
Overall
7.6
Cleanliness
8.0
Comfort
8.0
Facilities
7.3
Location
8.0
Overall
8.0
Cleanliness
4.0
Comfort
6.0
Facilities
8.0
Location
6.0
Staff
8.0
Cleanliness
8.7
Comfort
8.6
Location
8.9
Services
8.3
Staff
8.9
Cleanliness
4.0
Comfort
2.0
Facilities
2.0
Location
4.0
Staff
2.0
Cleanliness
8.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
9.1
Comfort
9.1
Location
9.4
Services
8.9
Staff
9.1
Cleanliness
9.0
Comfort
9.0
Location
9.2
Services
9.0
Staff
9.2
Cleanliness
9.1
Comfort
9.0
Facilities
6.0
Location
8.6
Overall
6.0
Cleanliness
9.5
Comfort
9.5
Location
9.0
Services
9.5
Staff
9.3

Excellent 10.0
Pros: Great room, comfy bed, good location and a shuttle to the airport that runs every 30 minutes.
Excellent 10.0
Pros: Friendly staff. Very clean
Good 6.0
Pros: Location
Cons: Cleanliness was poor - the carpet in the room did not appear to have been vacuumed; the tiny bathroom reeked of a musty, mildewed smell and the bathroom floor was not vacuumed in the 3 days we were there. Also we would get uneven nbrs of towels each day.
Poor 1.0
Pros: I didn't like anything.
Cons: Front desk staff is incompetent and are rude as can be. Drains in tubs don't work. Air conditioning didn't work. HAD TO ASK FOR TOILET PAPER because there wasn't any in room. Shouldn't take 2 hours to check a person in. I cannot convey how badly Vianna was at the front desk.
Good 7.0
Pros: Check-in and out was friendly and efficient. Loved the lobby area and sufficient parking. Location is great, and close to anything you may need. Room size was good, and the air worked great. Bed was comfortable, and the pillows were soft.
Cons: The carpet in the room needed a good cleaning, as well as the bathroom. We did not bring this to the attention of the front desk because we were tired, however, we would have asked to switch to a different room if we had time, and if the bed was not made up with fresh linens. It appeared as if housekeeping was short staffed and corners were being cut to clean rooms quickly. All mirrors had smudges, shower needed a thorough scrub, bathroom and room floors needed thorough cleaning and scrub out of spots and stains. Despite all of this, my sister is staying there again this week, and I would stay here again.
Excellent 10.0
Pros: It¿s always reliable and the staff is friendly
Cons: Not really
Excellent 10.0
Pros: clean. modern, indoor swimming pool
Cons: no
Mediocre 2.0
Pros: The room i payed 144.00 a night was a corner room and it was small as hell and had to watch tv from the side cause the bed was angled away from tv I think I paid for a room i could of got for 70 or 80 somewhere else
Okay 5.0
Pros: the staffing
Cons: first room was dirty second was eh…
Excellent 10.0
Pros: Nice and clean.
Cons: Would like exhaust fan in bathroom.
Excellent 10.0
Pros: The staff was fantastic. The hotel was amazing.
Cons: No
Excellent 9.0
Pros: Overall cleanliness & quality accommodations
Cons: Bathroom was very small. Pillowcase had stain
Excellent 9.0
Pros: The staff was so helpful and the Joel was very clean
Cons: The issue we had is that they had a hard time finding our reservation because we did it on the site and the second night we came back to hotel our card to our door didn¿t work and when I went down to front desk we were informed they had us checked out.
Excellent 10.0
Pros: It was peaceful, staff were very good, it just felt right
Cons: No
Okay 5.0
Pros: Room was clean
Cons: the receptionists were a bit rude, I felt a bit of discrimination
Excellent 8.0
Pros: Friendly and helpful staff.
Cons: Our room was spotless, but did have a musty smell. Not completely unpleasant, but present.
Excellent 10.0
Pros: Very comfortable & quiet room; airport shuttle was so appreciated!
Cons: N/A
Mediocre 2.0
Cons: Thermostat in room didn¿t work.
Good 7.0
Pros: Great location
Cons: The tub was dirty had to ask for another room.
Good 6.0
Pros: The room, bed and bathroom were very nice. The hotel in general was very nice.
Cons: For being the airport Hilton the property was far from the airport. And then there were only shuttles every half hour to the airport. I almost missed my flight. Big problem!! The Double Tree & Marriott are much closer & I will stay there next ti
Mediocre 3.0
Pros: Closeness to the airport
Cons: There a new untrained staff person at the front desk. It took way too long to check into the hotel. When i call back later trying to get onto the Wi-Fi this person was unable on a couple tries to get this resolved. I never did make it on their Wi-Fi.
Okay 4.0
Cons: Wh The room smelled musty and the suitcase rack where you place your suitcase was covered in mold! I placed it in the hallway. If it want 1:40 am when we arrived I would have went to different hotel. This was not what I expect from a Hilton hotel.
Okay 4.0
Cons: Bathroom in room was cleaned with soured towels or mop, smelt very badly. Shower curtain was dirty and smelled soured. Front of toilet had fences and urine all over it.
Okay 5.0
Pros: Hotel had recent update and is very clean nice. the staff was very nice and helpful to get me a different room when the one I had reserved was previously occupied.
Cons: Checked in and went to room to find already occupied. had to return to front desk and they had to make a new reservation to get me a different room.
Okay 4.0
Cons: Yeah how are you going to charge that much for a room then make us pay for breakfast...i didnt even eat just packed up and left
Good 6.0
Cons: Noisy upon arrival in the reception area. Staff did not seem to be much interested in their guest. They were correct but much less helpful than staff at international Hilton hotels worldwide. Somehow I feel Hilton here is of a lower standard
Good 6.0
Pros: The rooms were quiet and the location was great.
Cons: I have never stayed at a Hilton. I just expected more from the Hilton name. I was disappointed with no complimentary breakfast, the pool should have been heated, and the feather pillows were hard and stinky.
Mediocre 3.0
Pros: Clean and the people were friendly.
Cons: The good was horrible. The toilet was stopped up when we arrived.
Good 6.0
Pros: Location
Cons: Staff was ignorant of the area and underwhelming in general.
Good 7.0
Pros: Rooms are clean and staff is very helpful and accommodating.
Cons: Hotel is away from restaurants and no bar or restaurant on site.
Good 6.0
Pros: Easy access, restaurants close by, shopping close, staff okay, good area, close to Cincinnati, and decent restaurant.
Cons: Small pool, no whirlpool.
Good 7.0
Pros: Modern clean room.
Cons: Stuck us in the handicapped room at the end of the hall. Noisy a/c unit outside. Hotel under construction.
Okay 4.0
Pros: Location was great. Staff however left a lot to be desired. Had one person on desk, checking people in, answering phone, and taking complaints. Waited ten minutes just to check in. Ask to be away from elevators, and room was right next to one. Was moved
Cons: after complaining. Worst part of the trip- we stayed there so kids could swim in the indoor pool. Twenty minutes into swimming, another family's kid threw up in pool. Staff was informed, but did nothing about it. Didn't offer any compensation. Wont return
Mediocre 2.0
Pros: the bed
Cons: This hotel is a 2.5 star at best.
Excellent 9.7
Pros: We got a great price. The beds were beyond super comfy. It was my husband and I along with our 2 year old and infant. The staff was extremely nice and helpful. As well as having a promotion with the Internet being free. Will definitely coming back here with and without the kids.
Cons: Only complaint would be the pool was a bit small. When we went down there there was about 6 kids. Wasn't very spacious for us to be away from them. The space around the pool was very limited as well.
Good 6.0
Pros: Beds and pillows were comfortable.
Cons: Bathrooms are outdated. Room walls are thin.
Good 7.6
Pros: Fast check in, clean bed
Cons: Hallways smelled terrible of cigarette smoke and our room did too. We were given a different room than we booked got in late after NASCAR event to tired to complain.
Hilton Cincinnati Airport - Florence
Rated no. 10
8.3
Excellent 8.3
Based on 256 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.6
Facilities
9.0
Location
8.8
Overall
9.0
Overall 8.3 Excellent
Based on 127 reviews
Cleanliness
8.9
Comfort
8.6
Facilities
9.0
Location
8.8
Overall
9.0
Cleanliness
4.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
9.0
Comfort
8.7
Location
9.1
Services
8.5
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.6
Location
8.6
Services
8.2
Staff
8.7
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.4
Comfort
8.4
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
8.5
Comfort
8.7
Location
8.7
Services
8.2
Staff
8.5

Excellent 10.0
Pros: Location, very clean
Excellent 9.0
Pros: Excellent personnel, location, overall experience
Cons: Needs new mattress and some basic maintenance.
Excellent 9.0
Pros: Location was great Breakfast very good
Cons: The mattress wasn't that comfortable
Excellent 10.0
Pros: The hotel was so nice and quiet throughout the night.
Cons: No complaints
Excellent 10.0
Pros: left early
Poor 1.0
Pros: Nothing unfortunately
Cons: We booked online two rooms arrive to be told nothing available. My card has been charged THREE times and have yet to receive a refund!! The saddest part is we used to choose Hampton Inns all the time, now we never will.
Excellent 10.0
Pros: Everything! It was perfect quiet clean. Definitely recommend and will be back to stay again.
Cons: Nothing
Excellent 10.0
Pros: Staff was amazingly friendly and the room was very nice, clean, and well appointed.
Excellent 9.0
Pros: There was lots of stuff to do the role close
Mediocre 2.0
Pros: Good location.
Cons: Beds lacked blankets, plumbing issues in the tub. Morning staff was impersonal. Due to Covid regulations no hot breakfas, instead we received a paper bag with an egg sandwich and banana. Hot coffee served, no tea or juice available. More food needed
Poor 1.0
Pros: We were not impressed with anything regarding this hotel. If other rooms were available in the area , we would have cancelled our stay. However, this was the only room available in the area we needed.
Cons: We were not impressed with anything regarding this hotel. If other rooms were available in the area , we would have cancelled our stay. However, this was the only room available in the area we needed.
Good 6.2
Cons: The hotel is in need of updates. The carpet is fraying and the walls were dirty. Not what I expect from a Hampton.
Excellent 10.0
Pros: All the little extra's at the breakfast bar. The cleanliness of the hotel. The shuttle to and from Turfway.
Hampton Inn Cincinnati/Airport South - Florence
Rated no. 11
8.3
Excellent 8.3
Based on 127 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.0
Facilities
10.0
Location
8.5
Overall
10.0
Overall 8.0 Excellent
Based on 114 reviews
Cleanliness
8.2
Comfort
8.0
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
8.3
Comfort
8.2
Location
8.8
Services
7.8
Staff
8.6
Cleanliness
8.4
Comfort
7.8
Location
8.4
Services
7.8
Staff
8.8
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
7.5
Staff
9.2
Cleanliness
7.1
Comfort
6.8
Facilities
10.0
Location
7.2
Overall
10.0
Cleanliness
6.0
Comfort
6.0
Location
6.3
Services
4.0
Staff
7.0

Excellent 10.0
Pros: Great job. Wonderful breakfest.
Excellent 10.0
Pros: The staff was amazing!!! They were so congenial and went above and beyond the call of duty!!!! We were traveling with family and extended family, so the two-bedroom suites were perfect!!! The full kitchens were wonderful!!! We thoroughly enjoyed the outdoor firepit and grill. Just a wonderful establishment!!! Thank you to Lesa and her coworker whose name I forget.
Cons: I absolutely was very happy with everything.
Mediocre 3.0
Cons: I went to visit my now EX boyfriend who lives there paid for by a company he works for while being out there and I found out he brings girls there to cheat which lead me to pack my things and go stay at another hotel which has nothing to with the hotel but I wish I could've enjoyed myself
Excellent 10.0
Pros: The staff were very friendly and helpful
Excellent 9.0
Pros: Everything is wonderful staff was fabulous
Cons: Our bathtub was slippery and then we don't grab bars and when we arrived a room wasn't as clean as it should have been there was a hard doggy turd under the desk that no one caught. We took care of it but we thought you should know
Excellent 10.0
Pros: Michelle made everything better. Had a tough time before we got there (nothing to do with the hotel), she made everything so much better from the phone calls before to checking in. Thank you again Michelle.
Excellent 10.0
Pros: Enjoyed the hot breakfast and service with a smile always. The front desk lady, think her name was Angie, was beyond exceptional and positive and helpful.
Cons: That I couldn't stay longer
Excellent 10.0
Pros: The breakfast was delicious the cleanliness of the place
Cons: A couple of the staff that work at the check in desk had M bad attitude I figured because I was dirty just got off of work after a 12 hour shift She thought I was lying and also my wife had to put the room in my tool partner¿s name because he arrive 1s
Okay 5.0
Pros: Very limited breakfast, but coffee and cinnamon muffins were good. Staff very hospitable, that was the best! I liked the interior decor and set up of the breakfast area, but had to walk outside to get coffee - would prefer a morning cup in my room.
Cons: I would prefer a location further from the airport; it was a bit noisy. There was no fire in firepit yet, The light in kitchen was not working and an old style coffeemaker but no coffee or tea in room. Bathroom was clean but there was only one garbage can; could've used one in bedroom area. Decor could be updated in rooms but overall it was fair.
Good 6.0
Pros: Space of the suite was really nice!
Cons: Toilets kept clogging, microwave wasn¿t working. Breakfast was very limited.
Okay 5.0
Pros: Staff was friendly. Location was perfect. Rooms were good size for a two bdrm suite.
Cons: Room wasn¿t clean! Found a dead spider on my bed. Hair on the floor in bathroom, furniture was stained. Guests above us were loud and I had to call front desk. They handled it. Found a child¿s book in the sofa.
Mediocre 2.0
Cons: bed and shower
Excellent 8.0
Cons: Our room was on the first floor - we heard car doors throughout the night. Next time, we will request a room upstairs
Excellent 10.0
Pros: Location
Cons: No ice machines
Poor 1.0
Cons: 1st room we were given had been smoked in. Went back to the front desk and asked for a new room. The 2nd room smelled dirty. Someone had cooked very greasy food in it or something and the smell remained. At that point we decided to stay at another hotel
Excellent 10.0
Pros: Location, suite
Cons: None
Excellent 8.0
Pros: The location was great.
Cons: The mattress was horrible. You could feel the springs in the mattress.
Good 7.0
Pros: Location
Cons: Housekeeping kept entering our room before checkout with our do not disturb sign posted.
Excellent 10.0
Pros: The kitchen included a microwave, full-sized refrigerator, dishwasher, sink with dish washing detergent, dishes, pots, utensils, knives, spatula, dish towel and 2 stovetop burners (no oven). Room was clean. Bed was comfortable. No street noise.
Cons: No
Excellent 10.0
Pros: The staff was friendly and accommodating! We needed an early check in to be at an event on time. Our room was great! It was spacious, and very clean!! Above and beyond what I expected! Pool area with grills and firepit-very nice! Breakfast-delish!
Excellent 10.0
Pros: Nice rooms with full kitchens. Very clean and well kept. They just renovated and it was very nice.
Cons: The pool was being worked on during the time we stayed there, however that was not something they could help.
Excellent 8.0
Pros: The studio apartment with kitchenette
Cons: The shower with only a half door.
Okay 5.0
Pros: Proximity to the venue for an event we were attending.
Cons: We hated the shower. Not sure who designed the shower but the half glass wall was not sufficient to keep water in the shower. There was water all over the bathroom after each person showered. All our towels were used to soak up the water.
Good 6.0
Pros: The two bedroom room with sitting area, kitchen and fireplace was a very good layout.
Cons: The safety latches in the doors had not been maintained all of the screws were loose and or coming out. There was hair left in both bathtubs. The beds were very firm and uncomfortable and resulted in very little sleep. The breakfast rabbout of food
Excellent 10.0
Pros: Very nice place. Comfortable and clean.
Cons: Nothing.
Mediocre 2.0
Pros: spacious rooms, great breakfast
Cons: Major miss communication with the evening staff. The evening staff was not friendly. Seemed very inexperienced. Made our stay very stressful
Good 7.0
Pros: Location was key. The breakfast was good. It was clean. The staff was super friendly.
Cons: The beds provided no support. They need replaced. The shower had no door. Glass only half way - did not contain water from shower...very odd.
Mediocre 3.0
Pros: Location
Cons: Bitten by bed bugs.
Poor 1.0
Pros: Nothing
Cons: Staff rude... not represented as to what it was suppose to be.
Mediocre 3.0
Pros: Room size
Cons: Mattress sunk in middle. Hair found in bathroom drawer. Security door (using room key access to building) was broken so door not locked and easily opened, allowing anyone access! AC was noisy and kept us awake throughout the night.
Good 6.0
Pros: The room was absolutely spotless. It couldn't have been cleaner.
Cons: The room keys didn't work. I went through 6 keys in 2 days. They ran out of breakfast food both days I was there.
Residence Inn By Marriott Cincinnati Airport Erlanger - Erlanger
Rated no. 12
8.0
Excellent 8.0
Based on 114 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.3
Facilities
7.8
Location
8.4
Overall
7.6
Overall 7.9 Good
Based on 138 reviews
Cleanliness
8.2
Comfort
8.3
Facilities
7.8
Location
8.4
Overall
7.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.3
Comfort
8.0
Facilities
7.3
Location
8.0
Overall
7.3
Cleanliness
8.7
Comfort
8.6
Location
8.9
Services
7.8
Staff
8.8
Cleanliness
7.6
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
7.3
Comfort
7.9
Location
9.2
Services
7.3
Staff
8.3
Cleanliness
8.2
Comfort
8.7
Facilities
9.0
Location
8.5
Overall
8.0
Cleanliness
8.3
Comfort
8.0
Facilities
8.0
Location
7.8
Overall
8.0
Cleanliness
7.9
Comfort
7.9
Location
7.7
Services
7.5
Staff
8.1

Excellent 9.0
Pros: Bed - super comfortable
Cons: Shuttle time ! Very long
Excellent 8.0
Pros: Clean rooms. Great location.
Cons: Construction zone. Noisy during the day. Limited parking.
Excellent 8.0
Pros: Coffee is always available along with hot tea and chocolate. Appreciated
Cons: The site is under construction. We were not told before booking.
Excellent 8.0
Pros: The staff was very friendly and helpful!
Cons: The hotel was being renovated and the workers started really early.
Excellent 9.0
Pros: Because of renovation taking place, we were provided with continental breakfast foods -very good!
Cons: The workers on the outside of the building made noise early in the morning - were on scaffoldling on same level as my room some mornings
Mediocre 2.0
Pros: Nothing
Cons: I couldn¿t see outside my window due to plastic wrap. The shower did not drain properly and Maintenence had to assist. I asked for a room with a bathtub but was told no rooms were available. Then the desk attendant admitted he wasn¿t sure. New emplo
Excellent 9.0
Pros: Location near airport.
Excellent 8.0
Pros: The room was newly renovated and the airport shuttle was very convenient.
Cons: My room was not completely cleaned after previous guest. Clumps of hair on the floor and in shower.
Okay 4.0
Cons: Didn't have enough towels or wash clothes and they didn't bring any to my room after they said they would. My family had to share towels and wash clothes.
Excellent 10.0
Pros: Enjoyed our stay. Will always stay here when leaving for a flight.
Cons: No comments. No problems.
Mediocre 3.0
Pros: Not to much
Cons: They took money out of my account with permission or any reason room was half clean when I went in no trash bags in any trash cans crumbs on counters the hotel is under construction and I had a hard time sleeping
Good 6.0
Pros: Location
Cons: Noise
Excellent 10.0
Pros: Cleanliness
Mediocre 3.0
Pros: Staff was good
Cons: Construction, gave me a disability accessable room that the fixtures didn't work well. Shower didn't stay where you placed it. No countertop space and the air-conditioning was very loud not maintained well. Would not stay there again.
Mediocre 3.0
Pros: The location is very convenient.
Cons: The worst hotel experience I have had in a long time. Spoke three times to management and problems were not addressed. The hotel is old, not well maintained, and grimy. Stained carpets, dirty toilets in common areas. No mask enforcement whatsoever.
Excellent 9.4
Pros: Convenient location, very friendly and helpful staff.
Cons: No free breakfast, area is a bit remote (e.g. no nearby restaurants).
Excellent 10.0
Pros: Housekeeping staff was very friendly!
Cons: Night server/bartender was a bit angry at times. When I told him thank you very much. His response, yah, don't mention it. He may want to try another job outside the service industry.
Excellent 10.0
Pros: front desk person was very nice!
Cons: It has a bad smell!!! Needs air fresheners
Good 6.0
Pros: Spacious
Cons: Didn't "feel" clean. Pullout sofa/sleeper was ragged. Floor lamp shade was damaged. I found one outlet that would securely hold my phone charging cord. Cord was lose in all others. Disappointed that no continental breakfast available. Carpets dirty.
Excellent 10.0
Pros: The fast response to a problem with the TV - and it was 11 pm at night!
Excellent 9.0
Pros: Beds
Cons: No free breakfast
Excellent 10.0
Pros: Went above & beyond to make it a great stay
Okay 4.2
Cons: Seedy and worn. Badly needs an update
Excellent 10.0
Pros: The hotel was quite, and the location was great.
Cons: Would of like a better menu for dining and a continental breakfast
Mediocre 3.0
Pros: Leaving
Cons: The hotel
Good 7.0
Pros: The room was very accommodating.
Cons: Staff - communications, was late and called a head to let them know. they said it was ok. upon arrival they didn't have my room, and when the found me a room, charged me $150.00 more for it than reserved. Charges were cleared up before my departure.
Okay 5.0
Pros: Location
Cons: We arrived latex took forever for young lady to figure computer out, gave us wrong room. Moved our room then no keys would work. Opened pullout bed and there were dead bugs in it. Had to clean bathroom, had hair in sink and floor dirty. Just disgusting
Good 6.2
Pros: Clean, close to airport and friendly staff
Cons: Bathroom a little tired
Okay 4.5
Pros: Location and price were good. Staff was friendly.
Cons: Room was old, several things in the room had damage from previous guests. Hot tub was lukewarm. Both my wife and I were allergic to something in the room. Maybe previous guest snuck a cat in?
Excellent 9.7
Pros: Loved staying here. The room was nice and clean, and we got it for a great price. It was pretty close to the creation museum, which was why we stayed here.
Cons: The guy at the front desk didn't give me much information. He basically told me where the elevators were and gave me my room keys. I didn't ask anything though, so it's not really that big of a deal.
Excellent 8.2
Pros: Staff at the front desk and Bistro were extremely friendly and helpful. They really enjoy their job which made my visit better!
Good 7.4
Pros: Overall the hotel was great. Great price for a last minute trip. layout was up to date & had many great amenities. Arrival staff was fantastic
Cons: The bathrooms could be more updated & cleaner; also day staff lacked customer service. I stood in line at their cafe for 10 mins until I finally walked away. I watched numerous employees look at me including the front desk service person and not a single one assisted me. I knew the cafe was open too !
Good 7.7
Pros: The morning staff was friendly and helpful, the bed, the heater was much better than the one at the Days hotel we stayed at in buffalo. Quieter, more even. The shower was good
Excellent 10.0
Pros: Room was clean and updated. The staff was very friendly and helpful.
Cons: No dislikes.
Courtyard by Marriott Cincinnati Airport - Erlanger
Rated no. 13
7.9
Good 7.9
Based on 138 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.1
Facilities
7.2
Location
8.8
Overall
6.6
Overall 7.6 Good
Based on 321 reviews
Cleanliness
8.0
Comfort
8.1
Facilities
7.2
Location
8.8
Overall
6.6
Cleanliness
8.1
Comfort
8.3
Location
8.7
Services
8.0
Staff
8.4
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
8.1
Comfort
7.8
Location
8.7
Services
7.5
Staff
8.5
Cleanliness
7.6
Comfort
7.5
Facilities
8.0
Location
8.8
Services
7.3
Cleanliness
8.2
Comfort
8.5
Facilities
8.6
Location
9.0
Overall
9.0
Cleanliness
7.6
Comfort
8.0
Location
8.8
Services
7.4
Staff
8.6

Excellent 9.0
Pros: Stayed here for a very quick trip and wanted to be very near the airport. It is one minute away. Which is exactly what I wanted. The facility is quite lovely. Rooms are comfortably appointed and clean. Shower was fantastic with great pressure and hot!
Cons: Only negative surprise was the breakfast. It was the exact same simple buffet that other hotels in the area provide included with your stay but this was $25. The dining room is enjoyable but the breakfast was disappointing.
Good 7.0
Pros: location was great
Cons: one of the staff members was extremely rude. He was an older muscular guy who looked like he was a concierge but instead of helping he just looked at you. I asked him to help my husband and he just snubbed his nose up. We were staying there due to a military move and we had 12 giant totes and kids and it had been a long day and his attitude was just not what we needed.
Excellent 10.0
Pros: The location was perfect and provided shuttle service
Okay 4.0
Pros: Great location
Cons: Room shower not clean chair was torn open
Excellent 8.0
Pros: Location and ability to park and fly.
Cons: No fridge in room as stated on the website.
Excellent 9.0
Pros: Quiet, convenient, and shuttle to the airport.
Okay 5.0
Pros: Location next to the airport, shuttle service was timely, friendly, and efficient. If I stay again I'll request a room in the newer section of the hotel.
Cons: The room was musty smelling, the AC helped to overcome that. The bathtub/shower is very slippery and the drain is very slow. The room was in an older section of the hotel. The restaurant is very over priced, food was good, service was ok.
Okay 5.0
Pros: Nothing really. No free coffee, water, breakfast or frankly any reason to stay here again. Low standards for a hotel owned by Hilton. Would have been decent place if it was a super 8 for --- bucks a night.
Cons: Bathroom in the room was dirty, moldy grout in the shower and corners. Toilet never shut off. No menus or area unfo in the room. Dirty drinking glasses left outside the door from the previous guests. Did anyone e do anything more than make beds bere?
Okay 5.0
Pros: Cookies at check in
Cons: Pool walls and floor rough and cut feet. No fridge or microwave in room. Did not tell us there was no maid service, then didn't bring towels when we asked for new ones and they said they would bring them. No breakfast included. Pain to get out of hotel
Excellent 8.0
Pros: That it was very close to airport to catch an 8:00 am flight.
Cons: The room was very ¿drab¿ with no windows. Also, there was not a duvet on the down comforter so the top of it was completely open. I think they just used sheets instead of a duvet to cover up the comforter.
Excellent 10.0
Pros: Close to everything!
Cons: No
Okay 5.0
Pros: The cookies n front desk staff  he was very helpful n professional
Cons: It was not real clean the room was very musty smell was terrible furniture was dirty sheets was not clean
Okay 5.0
Pros: Close to airport
Cons: The beds were really hard. The pool was closed which was not advertised.
Good 6.0
Pros: Location and shuttle
Cons: Rooms were outdated with no fridge
Excellent 10.0
Pros: Checking in was very fast and a friendly environment.
Cons: Bar and the pool were closed.
Excellent 10.0
Pros: Location to airport was great
Cons: Nothing at all
Good 6.0
Pros: Close to the airport & they allow your car to stay in their lot during your vacation.
Cons: No refrigerator in the room.
Good 6.0
Pros: The location was great for my early morning flight
Cons: The room was discussing and dirty. I could not see myself in the bathroom mirror because of the filth. There was dust going up the walls by the night stands to the headboard.
Excellent 10.0
Pros: Location, location, location!
Okay 5.0
Pros: Location, cleanliness
Excellent 9.0
Pros: New hotel with lots of style!
Excellent 10.0
Pros: Location to the airport. Staff was very friendly and helpful!
Excellent 10.0
Pros: The location was very convenient and the hotel room was very quiet
Good 6.0
Pros: Clean very quiet being right in the airport! Staff was very helpful and knowledgeable very friendly
Cons: GPS location was a farce! Do not use the GPS it had us way out about ten minutes away. It was a complete disaster! Husband and I was so tired and the construction was hard to navigate.
Excellent 9.4
Pros: Hotel was very nicely appointed with great amenities! The restaurant and bar were great to have on site. The food was excellent, the staff very accommodating ( I missed the lunch service but the manager made an exception and got the chef to make me a latte lunch...:). Very impressed that housekeeping ensured room was cleaned regardless of how late it was before I made the room available. Awesome stay!
Cons: This isn't the hotel's fault and probably unfair to give a three on the rating but the access to the hotel due to the airport construction made entry challenging at times, particularly at night. The construction in the area could get a bit noisy but i would definitely stay here again on my next trip to Cincinnati.
Okay 5.0
Pros: Proximity to airport
Cons: A little dated, a little run down. Pretty small room.
Okay 5.0
Pros: The location.
Cons: Dirty glasses in our room. Pool was cloudy and super cold for an inside pool. One person working when we went down for breakfast. No eggs, biscuits, bacon. Server was way over welmed and didn't have time to put more out.
Mediocre 2.0
Pros: how close it was to the airport
Cons: when we arrived after our wedding we were able to only take a cold shower in our room. At 4am in the morning our ac started to leak out on to the floor lucky our luggage was not under it. For our honeymoon. I was expecting a lot better for what we p
Excellent 10.0
Pros: very comfortable beds
Cons: I have nothing negative to say.
Poor 1.0
Pros: I had to leave 2 hours after I checked in due to mold and mildew issues in the room the hotel stunk on mold and mildew I was very disappointed and got sick as a result of the problem all in all it was the worst hotel ive been in
Cons: I had to leave 2 hours after I checked in due to mold and mildew issues in the room the hotel stunk on mold and mildew I was very disappointed and got sick as a result of the problem all in all it was the worst hotel ive been in
Poor 1.0
Cons: arrived at 530 pm and the room was not ready. I went to dinner. Caame back at 7 pm. They checked me in to a room that had not been made up. Finally got a ready room. In the middle of the night was awakened by a stranger banging on door to get in.
Mediocre 3.0
Pros: Food at the restaraunt was excellent.
Cons: The room smelled like musty like mold or mildew. Disgusting.
Mediocre 2.0
Pros: The restaraunt has decent food
Cons: Our room smelled like mold and mildew. Disgusting.
Okay 5.0
Cons: Staff was not very helpful. Had to move rooms because of urine smell in the first one
Mediocre 3.0
Pros: Hotel is highly rated but the carpets are stained and filthy. The location at the terminal is great as is the staff but that's it!
Okay 5.0
Pros: The bed was very comfortable. Great location.
Cons: The sofa bed was broken, the room smelled musty, the shower leaked and was dirty, and there was trash already in the trash can.
Mediocre 3.0
Pros: The location
Cons: Our room was extremely humid. Because of this, everything felt sticky, and smelled like mildew. Also, there were multiple cobwebs hanging from the ceiling.
Good 7.0
Pros: The hotel was nice.
Cons: You have to pay for everything... it costs about $6 to get a T_shirt! No free breakfast! And the famous cookies were over cooked the first day! Over all it was ok.
Excellent 9.3
Pros: Location
Cons: Cost of internet
DoubleTree by Hilton Cincinnati Airport - Hebron
Rated no. 14
7.6
Good 7.6
Based on 321 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.8
Facilities
8.0
Location
8.5
Overall
7.7
Overall 7.4 Good
Based on 917 reviews
Cleanliness
7.7
Comfort
7.8
Facilities
8.0
Location
8.5
Overall
7.7
Cleanliness
2.0
Location
8.0
Overall
4.0
Staff
2.0
Value for money
4.0
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
7.3
Comfort
7.5
Location
8.3
Services
7.0
Staff
8.2
Cleanliness
9.2
Comfort
8.8
Facilities
8.8
Location
9.2
Overall
8.8
Cleanliness
7.8
Comfort
7.8
Location
8.5
Services
7.4
Staff
8.3
Cleanliness
7.5
Comfort
7.3
Facilities
6.6
Location
8.4
Overall
6.0
Cleanliness
7.9
Comfort
8.0
Facilities
7.0
Location
8.5
Overall
7.6
Cleanliness
7.5
Comfort
7.4
Location
8.2
Services
7.1
Staff
8.0

Okay 4.0
Pros: it was close to the airport and liked that we could leave our car parked and that they provided a shuttle service to the airport. all the staff were very helpful and nice.
Cons: we ordered a room with two beds and got a king bed. we were traveling with a 99 treat old friend that insisted on sleeping on the sofa.
Okay 5.0
Pros: Breakfast
Cons: The room
Good 6.0
Pros: Budget accommodation, close to the airport.
Cons: The quality of the accommodation was average for the price.
Poor 1.0
Pros: absolutely NOTHING! it was like something on a crime show! doors were kicked in the room smelled of death! it was absolutely disgusting!
Cons: NOTHING! I would NOT recommend this hotel to ANYONE!
Mediocre 3.0
Pros: convenient location, next to a Starbucks, target, and gas station. right off the highway
Cons: extremely disappointed with the entire stay. the property is run down and outdated, the staff was unprofessional and lax, there were people ( who I’m assuming were off shift workers ) hanging around the front desk on their phones almost every time I walked through the lobby. I booked a deluxe king room and was put in a room with burn marks in the carpet from previous guests as pictured, burn marks and holes in the bedspread are also pictured. the shower had a makeshift handle bar thing that was just a small PVC pipe and constantly fell out. the wall outlet where the refrigerator and microwave were didn’t work. so the refrigerator and microwave obviously didn’t work. if the stay weren’t so short I honestly would have tried to find somewhere else to stay just because of how awkward and unwelcoming this place is. wouldn’t stay again. not worth what I paid at all
Good 6.0
Pros: It was convenient and affordable
Cons: They didn¿t have very clean halls or vending options on the upper floors
Mediocre 3.0
Pros: Staff was friendly.
Cons: Room reeked of smoke. We stayed for Four hours and all of our luggage reeked too. We had to wash everything.
Poor 1.0
Pros: Location
Cons: Bath sink stopped up. No breakfast. Vending machines not working - all of them! Door lock damaged.
Excellent 10.0
Pros: Very nice and great location.
Cons: Nope
Okay 4.0
Pros: Shuttle to airport and close
Cons: Place was dirty had old bags behind mini frog was old ¿¿ under the table from previous days the air conditioner was really loud and beat up.
Excellent 8.0
Pros: The staff were very helpful. They did whatever it took to get things done
Good 7.0
Pros: The staff was great to make our short stay as comfortable as possible. They were very friendly and helpful.
Excellent 10.0
We only stayed overnight so we could catch an early flight, but we had a very pleasant stay. Staff was great, we didn't want for anything, and the shuttle driver was wonderful helping us with quite a few pieces of luggage. Very pleasant experience.
Mediocre 3.6
room not ready at 4 pm toilet seat broke fridge has missing leg keep tipping lock on door for extra lock broke house keeping did not speak english had young children helping with house keeping
Mediocre 3.0
Pros: Parking available.
Cons: Called first about parking and shuttle to airport, but did not tell me parking was $8 a night for the 3 weeks I was away instead of free [policy change I guess] and then the shuttle to airport would not pick me up after midnight and my plane was delayed
Okay 5.0
Pros: Location
Cons: Not clean, breakfast area was not up to par.
Mediocre 2.0
Pros: Close to the airport.
Cons: I stayed there for a good night¿s sleep before waking at 4 AM for a flight. I asked for a quiet room; I was given a room beside an interstate highway. There was very loud semi truck traffic all night long and I did not sleep. A refund or credit is due.
Excellent 8.5
Good quality of the room with reasonable price. No free water in the room.
Okay 4.0
Pros: Location to airport, availability of longer term parking for airport
Cons: There is mold present in this hotel!!! I have a mold allergy and can instantly feel in my sinuses and throat when there is mold. It¿s here. I spent the night stuffy with a painfully sore throat that resolved within an hour of leaving this hotel.
Excellent 10.0
Pros: The staff is amazing.
Excellent 10.0
Pros: Very nice
Good 6.0
Pros: Location and van service to airport. The size of the room was also a plus.
Cons: Not a lot of food options within walking distance.
Okay 4.0
Pros: Close to airport
Cons: It was run down, needed many repairs, leaky bathroom fixtures, busted window screens, staff and guest not wearing mask tv satellite was down the whole time.
Mediocre 2.0
Pros: There was nothing about this hotel to write home about.
Cons: A clean room would have been good. There was trash from the previous person who had this room. I don't think this room was thoroughly cleaned to todays Coronavirus standards.
Good 7.0
Pros: Nice outdoor pool will open July 7th
Cons: The card readers are broken on the outside doors and don't lock. The general public could walk in the side or rear doors anytime.
Poor 1.0
Pros: Location.
Cons: We didn't stay the last night, Our flight got in and we knew the rooms was not the best and decided to Drive home. I would stay at another hotel if flying out of CVG again.
Excellent 10.0
Pros: Nice Hotel and Nice Staff.
Okay 5.0
Pros: close to airport
Cons: breakfast was bad
Good 6.0
Pros: Very convenient to airport. Offer parking during trip and shuttle service to airport.
Cons: No bar or restaurants within walking distance of hotel that I could see
Okay 5.0
Pros: How quiet it was
Cons: Who ever is the handyman/maintenance man for this hotel needs some schooling.
Excellent 8.0
Pros: Location was good for the Ark Experience
Cons: No
Okay 4.5
Pros: Location
Cons: Updates, value, the exercise equipment (many pieces did not work), staff, water pressure.
Okay 5.0
Pros: close to airport
Cons: had 3 rooms, 2 rooms the AC did not work and the pool was freezing cold.
Excellent 8.0
Cons: Parking spaces were limited but lot seemed safe
Okay 5.0
Pros: Close to airport
Cons: Smelled bad
Excellent 8.0
Pros: it was clean and peaceful
Cons: everything was good
Excellent 9.0
Pros: I enjoyed my stay at the hotel. The staff was very cooperative. They provided the shuttle service beyond their working hours. Thanks for making stay comfortable.
Cons: Non
Excellent 8.0
Pros: We could park and have a shuttle to the airport. They will also shuttle us back to the hotel and our car. Quiet and comfortable.
Cons: It was great for overnight.
Excellent 8.0
Pros: Location and shuttle to airport
Mediocre 2.0
Pros: The price
Cons: Old and worn out
Okay 4.0
Pros: location, near the airport
Cons: Room smelled bad, even after running air and opening window. Staff was curt and rude.
Mediocre 3.0
Pros: Night desk person did not even look up as I stood before the desk to twice sat...Sorry we are booked. I had to twice repeat I a had a reservation. Came back downstairs to notify him the air conditioner was not working he said sorry. All he has
Cons: He went to the room cause he said he did not believe the ac was not working. Then I stayed in the room cause he said he had nothing rlse
Mediocre 2.0
Pros: Location
Cons: Drapes were dirty and off their hooks. Sheets looked like they'd been used before. Floor was not clean. Plaster was falling around the stairway door. Toilet was "rocky".
Mediocre 2.0
Pros: Breakfast
Cons: Dirty nasty room. Hotel was a one star at best
Poor 1.0
Cons: Hotel employee at check in rude. Requested no smoking and was given a room next to smoking room. After 2 hrs of checking in room smelled of cig smoke. Why is smoking and non smoking on same floor? Was offered room change but totally inconvenient at t
Good 7.0
Pros: The staff was very welcoming and accommodating and helpful in every way. Nice amenities for the price.
Cons: It's decor is a bit "tired" and dated and peeling wallpaper.
Good 7.0
Pros: Great beds and pillows
Cons: Shuttle service doesn't start till 5 . Not good if flight leaves at 5. Should have 24 hr service
Good 7.0
Pros: Right next door to the hotel holding my seminar
Cons: N/a
Good 6.0
Pros: Price
Cons: The room we had smelled like smoke.
Okay 4.0
Pros: Staff and location were exceptional. Airport shuttle service was quick and convenient. Long-term parking availability (for a small fee) was a plus. Cheaper than airport parking. Bed fairly comfortable.
Cons: Generally in a state of cosmetic disrepair. Wallpaper stapled to the wall. Security card lock on rear entrance broken...key scanner box empty. Room (especially bathroom) STRONGLY smelled of mildew/stagnant water. Significant mold on bathroom ceiling.
Mediocre 3.0
Pros: Location
Cons: It's not a 2.5 star hotel, it's barely a 2 star! It's dirty needs to be updated.
Mediocre 2.0
Pros: The breakfast area was very clean and organized.
Cons: The room wasn't vacuumed, paint was peeling off of walls, and the door frame was not even fully attached to the wall inside the room. The pool had debris in it (fake eyelashes, hair clumps).
Good 7.0
Pros: Airport shuttle was critical for us. Checkin easy. Good hot breakfast.
Cons: Location is convenient to the airport but inconvenient to basically anyplace else. Because the airport is in the boonies.
Poor 1.0
Pros: Initially I liked the fact that the hotel had a pool. That is why I chose to book my trip there. The pool, much like the rest of the hotel was not very clean.
Cons: The hotel seemed rather runned down. The fitness center was a joke. 2 of the 3 machines worked but they were a bit squeeky. The hotel overall had a musty smell & the 4th floor was very warm, smelled like smoke & the ice machine was broke.
Poor 1.0
Pros: Location was convenient
Cons: Desk lady extremely hateful and rude. Will never stay here or any Quality Inn.
Poor 1.0
Pros: The room was fairly clean and the bed was comfortable.
Cons: We were told we would be charged for a criIb. Said we'd risk it, but, a crib was sent to the room & we were charged w/o our knowledge. We also were told there was free parking and the lot "full." Called corp, front desk said free, then were still charged.
Excellent 9.7
Pros: They upgraded me to a business suite. They were accommodating about putting out breakfast food early since I left the hotel at 4:30 a.m. They had a 24-hour shuttle with very friendly driver, willing to pick me up at the car rental place. Desk clerk very polite and efficient
Excellent 8.0
Pros: Room was clean
Cons: Small pillows- vending machines were out of order
Quality Inn And Suites Cvg Airport - Erlanger
Rated no. 15
7.4
Good 7.4
Based on 917 reviews
Details
Reviews

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