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Cons: The ticket was overbook. I ended up with no food on the plane because meals was not enough. There is no usb ports in both planes.

Pros: The crew is brilliant Punctual, spot on... 100% service delivery

Cons: Nothing

Pros: Everything is well organized, crew members were great.

Cons: Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it.

Pros: Good enough.

Cons: Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.

Pros: The crew was very lazy and not professional

Cons: Don't stop demanding from the crew

Pros: The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight.

Pros: Crew was very courteous and attentive

Cons: More fruits and green (non-starchy) vegetables

Pros: The crew was incredible. The flight was 4 hours late.

Cons: A delay of 28hrs is never positive. I haven’t been able to get my United points either since I was rerouted to SFO. When claiming them the system says that I never boarded the flight to EWR and completely ignore the YYZ - SFO flight. Mediocre overall.

Pros: Boarded quickly and got into air fast.

Cons: Way behind schedule and virtually no snacks or drinks.

Cons: Muy mal servicio, no dieron ni agua solo galletas vencidas ni una bebida, muy mala experiencia no recomiendo viajar en UNITED

Pros: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Cons: I hate paying for water but I seem to do this all over town.

Pros: Comfortable

Cons: Not much help at the airport my luggage was lost

Cons: Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either

Pros: The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....

Cons: connection information very poor

Pros: food good

Cons: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.

Cons: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.

Pros: Crew is amazing

Cons: Nothing

Pros: Seat was comfortable, food was surprisingly good.

Cons: Nothing

Pros: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Cons: Movie options.

Pros: meal

Pros: Crew was great!

Cons: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

Pros: Seats comfortable. Food was good.

Pros: Decent crew, nice snacks.

Cons: Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay.

Pros: Karl was amazing! So helpful and sweet!

Cons: Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise.

Pros: The aircraft was barely half full.

Cons: Delay due to fog at LHR, but this is not the fault of the airline

Cons: Beef main course overcooked and dry.

Pros: Salmon dinner was the best dish Lufthansa ever served

Cons: Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever.

Pros: Big aircraft made it a smooth flight

Pros: Great crew, good in-flight movies. Good food.

Cons: Wifi connectivity was poor for most of the flight. Plane was very hot it was difficult to sleep.

Pros: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.

Pros: Seats comfortable. Food was good.

Pros: Amazing crew, excellent drinks and decent food. Very comfortable seat

Cons: Everything was great

Pros: Incredibly good flight with excellent crew and good food.

Pros: Crew amazing, seats were comfortable.

Pros: Yes

Cons: Everything was good

Cons: Cabin temperature was too warm

Pros: Most of it was of a reasonable standard.

Cons: Plane was full

Pros: Not crowded. Crew was good.

Cons: Not taking a bus to board the plane.

Cons: We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did.

Pros: Crew were great! Neck cushions on chair aren’t adjustable and not comfortable.

Cons: Time

Pros: Klm's consistantly high standards in everything they do.

Cons: Nothing

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Pros: Great atmosphere, crew was excellent!

Cons: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Pros: Taking off on time. Good service and helpful from all the stuff.

Cons: Keep it like that

Pros: Crew was very attentive and courteous

Cons: More fruits and non-starchy vegetables would make food more enjoyable

Pros: The crew were very good. Seats were small.

Pros: the crew were so nice

Cons: not enough room between seats

Pros: Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again.

Pros: Premium economy was perfect, smaller cabin with less people, great flight.

Cons: Food

Pros: such a big difference in size of aircraft, very comfortable and great crew.

Pros: Courteous and attentive crew from baggage check in thru baggage claim.

Pros: Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!

Cons: USB socket on the entertainment on both flight out and return was broken.

Cons: There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline.

Pros: Nice crew

Cons: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.