Services and conveniences
Health and safety
Media and entertainment
Parking and transportation
Accessibility and suitability
Cons:the buffet is billed separately it is not included with most reservations not a big deal onsite it was 234 pesos
Cons:Jacuzzi was cold, had to ask for it to be turned on however after about an hour it was only a bit warm. Also having to leave an ID to borrow towels for the pool/Jacuzzi I thought was odd and felt a sense of distrust from the hotel. The vent in the restroom was not working, I mention this to the cleaning lady and she said simply that there was no air available in the restroom. The staff was courteous but not as friendly as I would expect, I have previously stayed in Hotel Maria Bonita and the staff there was much friendlier, no matter where we turned all the staff would say hello and asked if they could be of assistance. In Lucerna we had to ask for any help, some of the staff didn't even acknowledge our presence.
Cons:This was false advertised as being in America and I didn't stay there because I had to rebook a hotel that was in AMERICA. I want my money back. It's not in El Paso which is what I typed in. Beware.
|Check in anytime after 15:00, check out anytime before 13:00|
|Cancellation/pre-payment policies vary by room type and provider.|
Yes, reservations at Hotel Lucerna Ciudad Juarez can be cancelled free of charge with some of our providers. Make sure to read the provider's cancellation policy.
Yes, guests staying at Hotel Lucerna Ciudad Juarez can enjoy a free breakfast.
Yes, Hotel Lucerna Ciudad Juarez has a restaurant on-site.
Check-in time is 15:00 and check-out time is 13:00 at Hotel Lucerna Ciudad Juarez.
Yes, Hotel Lucerna Ciudad Juarez offers free parking.
Yes, Hotel Lucerna Ciudad Juarez offers free Wi-Fi.
Hotel Lucerna Ciudad Juarez is located 1.9 miles from the centre of Ciudad Juárez. Paso del Norte Cultural Center is the closest landmark to Hotel Lucerna Ciudad Juarez.
Yes, Hotel Lucerna Ciudad Juarez has a pool on-site.
Hotel Lucerna Ciudad Juarez is 6.4 miles from El Paso. Hotel Lucerna Ciudad Juarez is 7.1 miles from Ciudad Juárez Abraham Gonzalez.
No, Hotel Lucerna Ciudad Juarez does not offer free airport shuttle service.