Grand Lodge Crested Butte

Struggling to cope with the summer crowds

Pros: The location is good, especially easy to walk to the venue for the music festival events. Plenty of hot water, room was clean and spacious. Kitchenette was very handy.

Cons: Pool area too small to accommodate the number of people, especially children, staying at the hotel. Hot tub spa was allowed to get "murky", they weren't treating it heavily enough for the number of people using it (including children who are NOT supposed to be in it). Not enough umbrellas in the pool area . Food delivery time in the restaurant too long: we were 2 of 4 people in the restaurant and yet it took them an hour to fix a pizza. (Pizza was good though.) Servicing the room was spotty. Some days it didn't look like they even stepped in the room. Coffee pot had to be replaced twice to get one that worked. The hairdryer never worked and no replacement could be found. First floor room was convenient but loud and had no privacy as the windows were right on the parking lot. Apparently there is no sound insulation in the hallway walls. The automatic door closers on the room doors from the hallway bang the doors closed very loudly and some guests talked very loudly in the hallways, even until 1 am. I wouldn't stay there again.

Cons: The room was stiflingly hot!

Pros: Location

Cons: Room was VERY HOT. Hotel has no air conditioning. Our room was overlooking the equipment vents etc from the restaurant and if we opened it there was lots of noise.