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Palacio del Inka, a Luxury Collection Hotel, Cusco

Top Luxury Hotel

Plazoleta Santo Domingo 259, Cusco 0000, Peru

£155+

Overview
Reviews
Photos
Map

Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Building

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Bedroom

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Restaurant

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Overall guest ratings

9.5/10 Excellent

Based on 813 reviews

Review highlights

Service

9.6
Location

9.6
Value for money

4.2
WiFi

2.6

Good to know

Comfortable beds
Nice building
Beautiful architecture
Stylish hotel

Nearby

About

A storied mansion dating back nearly five centuries, Palacio del Inka stands in the historic center of Cusco. Directly across from the Koricancha, it is a five-minute walk from the main square and less than a mile from an array of museums, markets, and restaurants. Uniting the past and present, Palacio del Inka Spa presents indigenous treatments and an indoor therapy pool. Meanwhile, Inti Raymi Restaurant offers authentic Peruvian dishes, while a variety of meeting and events venues invite guests to host an enchanting occasion. Our 203 exquisitely-appointed guest rooms combine Peruvian art and handcrafted furnishings with contemporary amenities—from a signature Luxury Collection bed to state-of-the-art technology, including an LED TV, High Speed Internet Access, and an iPod® docking station.

Starwood Hotels

Amenities

Complimentary breakfast
Fitness centre
Facilities for disabled guests
ATM on-site
Business centre
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Meeting/Banquet facilities
Room service
Spa
Hot tub
No smoking
Restaurant
Bar/Lounge
24 Hour Front Desk
Safe
Sauna
Storage available
Terrace/Patio
Laundry facilities
Laundry service
Coffee shop
Free Internet
Pets not allowed
Steam room

Guest reviews

All reviews

Couples

Families

Solo

Overall rating

9.5 Excellent

Based on 806 reviews

Service

9.6

Location

9.6

Vibe

9.3

Cleanliness

9.1

Amenities

8.9

Food

8.9

Breakfast

8.6

Bar and Beverages

8.5

Wellness Area

7.8

Room

7.5

Value for money

4.2

WiFi

2.6

Overall rating

9.4 Excellent

Based on 652 reviews

Service

9.6

Location

9.5

Vibe

9.4

Breakfast

8.1

Wellness Area

7.9

Room

7.3

Comfort

7.0

Value for money

3.5

WiFi

2.6

Overall rating

9.2 Excellent

Based on 120 reviews

Location

9.5

Service

9.2

Food

8.7

Breakfast

8.5

Room

7.1

Overall rating

9.6 Excellent

Based on 32 reviews

Location

9.7

Service

9.6

Breakfast

8.8

Room

7.7

Recent reviews

All reviews
Positive
Neutral
Negative

10.0

Pros: AMAZING!!! From the moment you enter the hotel you feel transported to an era of opulence, the hotel is massive but every corner has been tastefully decorated. The foundations of the hotel were part ...

Cons: Maybe a map of the facilities, we got lost a couple of times. Also, a brief explanation about the services and facilities we can use, with or without paying, like the gym.

Reviewed Jul 2017

review from
10.0

Pros: Compared with the other five star hotels in Cusco the Palacio offers the best deal. In my point of view, the overall atmosphere is not too historic, it is a good combination of modern interior and ...

Reviewed Jul 2017

review from
9.6

Pros: A magnificent and luxurious hotel. Situated 'next door' to Santa Domingo Church snd Convent - a must-see in Cusco. Within walking distance of placa del armes and centeral attractions. Hotel ...

Reviewed Jul 2017

review from
10.0

Pros: Very friendly and attentive staff. Beautiful hotel

Cons: Nothing

Reviewed Jun 2017

review from
10.0

Pros: Very comfortable

Reviewed Jun 2017

review from
10.0

Pros: Location right by Sun Temple. Room and bathroom with plenty of space. View out the balcony (and a little stretching) of red rooftops and Sun Temple steeple. Friendly and helpful staff. Spacious ...

Reviewed Jun 2017

review from
9.6

Pros: Incredible hotel, a must stay if you are in Cusco

Reviewed Jun 2017

review from
10.0

Pros: Fantastic staff, concierge Roger was extremely helpful. He hosted the hotel walkaround tour and knew the history of a fascinating building. He also gave us good advice on things to see in the city and...

Cons: Would have been nice to know who was parading and when so we could build that into our itinerary of things to see. It was frustrating to wander out to the main square only to find hundreds of people ...

Reviewed Jun 2017

review from
9.6

Cons: Access to the pool came at an extra cost, when I initially believed I would be able to use all facilities without paying extra.

Reviewed Jun 2017

review from
9.2

Pros: Hotel location fantastic - bed very comfortable. Hotel has lots of character and the staff were extremely helpful.

Cons: Room was small for the price paid.

Reviewed Jun 2017

review from
6.8

semi-scam at checkin/out

Pros: Location, view

Cons: At checkin, Roger sat us down and energetically told us our room was not ready (we were early) and suggested we upgrade. I said no, so he asked me if we "really wanted" the room we had reserved. I explained we were tired from the long trip and asked if he could watch our bags and we would return later. He persisted in excitedly selling the upgrade. At checkout, no one could explain why I was charged 40 dollars more than what was listed on the bill. (The visa receipt did not match the folio) Of course it was the 10 percent charge at checkout that does appear in the booking email. These games were surprising at an spg hotel. .Everyone Was very nice while they created a sense of confusion that (of course) costs the traveler money. (I am sure worse for those who speak no spanish).

Reviewed Jun 2016

review from
10.0

Awesome

Pros: Excellent customer service

Reviewed Sep 2015

review from

10.0

Pros: AMAZING!!! From the moment you enter the hotel you feel transported to an era of opulence, the hotel is massive but every corner has been tastefully decorated. The foundations of the hotel were part ...

Cons: Maybe a map of the facilities, we got lost a couple of times. Also, a brief explanation about the services and facilities we can use, with or without paying, like the gym.

Reviewed Jul 2017

review from
10.0

Pros: Compared with the other five star hotels in Cusco the Palacio offers the best deal. In my point of view, the overall atmosphere is not too historic, it is a good combination of modern interior and ...

Reviewed Jul 2017

review from
9.6

Pros: A magnificent and luxurious hotel. Situated 'next door' to Santa Domingo Church snd Convent - a must-see in Cusco. Within walking distance of placa del armes and centeral attractions. Hotel ...

Reviewed Jul 2017

review from
10.0

Pros: Very friendly and attentive staff. Beautiful hotel

Cons: Nothing

Reviewed Jun 2017

review from
10.0

Pros: Very comfortable

Reviewed Jun 2017

review from
10.0

Pros: Location right by Sun Temple. Room and bathroom with plenty of space. View out the balcony (and a little stretching) of red rooftops and Sun Temple steeple. Friendly and helpful staff. Spacious ...

Reviewed Jun 2017

review from
9.6

Pros: Incredible hotel, a must stay if you are in Cusco

Reviewed Jun 2017

review from
10.0

Pros: Fantastic staff, concierge Roger was extremely helpful. He hosted the hotel walkaround tour and knew the history of a fascinating building. He also gave us good advice on things to see in the city and...

Cons: Would have been nice to know who was parading and when so we could build that into our itinerary of things to see. It was frustrating to wander out to the main square only to find hundreds of people ...

Reviewed Jun 2017

review from
9.6

Cons: Access to the pool came at an extra cost, when I initially believed I would be able to use all facilities without paying extra.

Reviewed Jun 2017

review from
9.2

Pros: Hotel location fantastic - bed very comfortable. Hotel has lots of character and the staff were extremely helpful.

Cons: Room was small for the price paid.

Reviewed Jun 2017

review from
10.0

Awesome

Pros: Excellent customer service

Reviewed Sep 2015

review from

6.8

semi-scam at checkin/out

Pros: Location, view

Cons: At checkin, Roger sat us down and energetically told us our room was not ready (we were early) and suggested we upgrade. I said no, so he asked me if we "really wanted" the room we had reserved. I explained we were tired from the long trip and asked if he could watch our bags and we would return later. He persisted in excitedly selling the upgrade. At checkout, no one could explain why I was charged 40 dollars more than what was listed on the bill. (The visa receipt did not match the folio) Of course it was the 10 percent charge at checkout that does appear in the booking email. These games were surprising at an spg hotel. .Everyone Was very nice while they created a sense of confusion that (of course) costs the traveler money. (I am sure worse for those who speak no spanish).

Reviewed Jun 2016

review from

Photos

Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Building

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Bedroom

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Bedroom

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Attractions

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Spa

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Spa

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Conference room

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Attractions

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Spa

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Attractions

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Restaurant

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Gym

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Bedroom

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Spa

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Bedroom

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Conference room

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Bedroom

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Restaurant

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Bedroom

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Bedroom

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Bedroom

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Restaurant

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Restaurant

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Spa

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Gym

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Bedroom

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Lobby

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Lobby

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Bedroom

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Bedroom

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Bedroom

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Restaurant

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Restaurant

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Spa

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Spa

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Spa

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Spa

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Spa

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Gym

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Conference room

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Attractions

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Restaurant

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Bedroom

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Lobby

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Restaurant

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Bedroom

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Outdoor view

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Bar

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Palacio del Inka, a Luxury Collection Hotel, Cusco - Cusco - Lounge

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Map