Overview

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Chateau Inn and Suites

9565 Firestone Boulevard, Downey, CA 90241, United States
+1 562 923 1247

£56+

Overall guest ratings

4.2/10 OK
Based on 191 reviews

Review highlights

  • 6.6
  • 3.0
  • 2.9
  • 2.4

Nearby

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    About

    When you stay at Chateau Inn and Suites, you'll be within a 15-minute drive of Citadel Outlets. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Outdoor pool
    • 24 Hour Front Desk
    • Pets not allowed
    • Free parking
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    Reviews

    Guest reviews

    Overall rating

    4.2 OK
    Based on 191 reviews
    • 6.6 "Location is acceptable."
    • 3.0 "Service is unsatisfactory."
      4.3 "57% found the staff to be unfriendly."
      2.5 "75% indicated the reception staff was not good."
      0.0 "100% didn't like the management."
      0.0 "100% thought the service was unprofessional."
    • 2.9 "Terrible value."
    • 2.4 "Quite uncomfortable."
      1.8 "82% didn't like the uncomfortable beds."
    • 2.0 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
      2.5 "75% thought it was rather dirty."
    • 1.9 "Awful rooms."
      2.0 "80% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      1.8 "82% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      0.6 "94% found problems with the furniture."
      0.0 "For 100%, the rooms looked old."
      2.7 "73% said the bathroom was dirty."
      1.1 "89% thought the tv was sub-standard."

    Overall rating

    4.4 OK
    Based on 93 reviews
    • 3.0 "Service is unsatisfactory."
    • 2.1 "Quite uncomfortable."
      1.7 "83% didn't like the uncomfortable beds."
    • 1.7 "Awful rooms."
      1.6 "84% said rooms were dirty."
      1.7 "83% didn't like the uncomfortable beds."
      1.3 "87% complained about the bathroom."
    • 1.6 "Generally quite dirty."
      1.6 "84% said rooms were dirty."

    Overall rating

    3.7 Mediocre
    Based on 97 reviews
    • 2.6 "Service is unsatisfactory."
    • 1.9 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
    • 1.8 "Awful rooms."
      1.9 "81% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      2.8 "72% said the bathroom was dirty."
    data provided by TrustYou

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