Overview

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Sheraton Dubai Mall of the Emirates Hotel

Sheikh Zayed Road, Al Barsha 1, Dubai 283825, United Arab Emirates
+971 4377 2000

£186+

Overall guest ratings

8.3/10 Excellent
Based on 5,248 reviews

Review highlights

  • 9.4
  • 7.8
  • 4.8
  • 4.8

Good to know

  • Comfortable beds
  • Professional service
  • Friendly service
  • Great shopping

Nearby

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    About

    Connected to the world-renowned Mall of the Emirates, our destination hotel is a short distance from downtown Dubai, Media City, and the Dubai World Trade Centre—and just minutes from celebrated sites, including Jumeirah Beach, Wild Wadi Waterpark, and Ski Dubai. Take in breathtaking city views from our 24th floor rooftop infinity pools and Sheraton Fitness, then meet for a drink at Vantage or a memorable meal at Sanabel. For larger gatherings, we offer over 9,000 square meters of naturally lit, fully wired meeting and event space. Enjoy captivating views of Dubai’s stunning scenery from our 481 guest rooms, including 94 suites. Each offers an array of amenities from our Sheraton Signature Sleep Experience bed and Shine for Sheraton™ bath amenities to complimentary High Speed Internet Access and more.

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    Starwood Hotels

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Skiing (downhill)
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 5,248 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      7.3 "Easily accessible by car, said 73%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.5 "75% were happy with the room service."
      10.0 "100% said the concierge service was amazing."
      8.3 "Hotel security was great, thought 83%."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.9 "Only 69% said rooms were big enough."
      6.6 "Only 66% thought the shower was ok."
    • 4.8 "Value below average."
      4.5 "55% said the breakfast was too expensive."
      2.2 "The price was too high for 78%."
    • 4.8 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      2.7 "For 73%, the lobby entrance was sub-standard."
      3.3 "67% complained about the elevator."
      3.3 "67% found the grounds unpleasant."
    • 4.1 "Ugly beach."
      3.5 "Beach sports facilities are not good, thought 65%."
    • 3.8 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 1,626 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.6 "76% were happy with the room service."
    • 7.2 "High comfort."
      7.6 "76% said the beds were comfortable."
      7.6 "76% thought it was pleasantly quiet."
    • 6.9 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
    • 4.9 "Value below average."
    • 4.8 "Bad amenities."
      5.0 "50% thought the building was acceptable."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 4.3 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 2,414 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
      10.0 "Near to public transport, according to 100%."
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.3 "73% were happy with the room service."
    • 5.6 "Food is average."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
      6.7 "Only 67% thought the shower was ok."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
      2.6 "For 74%, the lobby entrance was sub-standard."
      4.0 "60% found the grounds unpleasant."
    • 4.7 "Value below average."
      4.3 "57% said the breakfast was too expensive."
    • 3.8 "Ugly beach."
      3.1 "Beach sports facilities are not good, thought 69%."
    • 3.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    Based on 104 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.1 "Good pool."
    • 6.8 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 1,102 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.4 "High comfort."
      7.7 "77% said the beds were comfortable."
      7.1 "71% thought rooms were spacious."
      7.6 "76% thought it was pleasantly quiet."
    • 6.9 "Rooms are ok."
      7.0 "70% said rooms were clean."
    • 6.6 "Breakfast is mediocre."
    • 4.9 "Vibe wasn't good."
      2.6 "For 74%, the lobby entrance was sub-standard."
      3.9 "61% criticized the unstylish hotel."
    • 4.8 "Value below average."
    • 4.7 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      2.6 "For 74%, the lobby entrance was sub-standard."
      3.9 "61% complained about the elevator."
    • 3.5 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Comfortable beds"
    "Professional service"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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