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Egyptair: Expert advice and recommendations

Expert travel writer Ramsey Qubein shares all you need to know before booking a flight with Egyptair.
Ramsey Qubein
21 August 2024

As the national carrier of Egypt, Egyptair is often the first introduction visitors have to the nation before they arrive. It is also one of the largest carriers in Africa, and brings people to and from the country, but also connecting those travelling between the airline’s more than 100 destinations. Egyptair is a member of Star Alliance, which only helps it to expand its wings across the globe by making it easier to fly beyond its own route map using partners. The airline has a few key differences from other carriers that you should consider before booking your next flight. Let’s explore those.

An enormous and varied fleet

While Egyptair is working to modernise its fleet with newer planes, it still has a large number of aircraft with older seating options, especially disappointing in business class. The best planes for long-haul sectors are the Boeing 787-9 Dreamliner since all seats have a newer design. The worst seats are on the Airbus A330, which has, for example, angled, lie-flat seats in business class.

I learned the hard way when flying a long-haul flight on an A330 in business class having a hard time trying to sleep in those cradle seats. But, my disappointment was redeemed when experiencing the Boeing Dreamliner in a 1-2-1 flat-bed setup in business class. Even more dense is the Boeing B777 aircraft in business class, which is 2-3-2 with a middle seat (no, there is no discount for that seat!).

In economy class, the opposite is true since the Boeing planes have a 3-3-3 setup in economy class. On the A330 plane, it is 2-4-2, which means that no one has more than one seat to climb over to reach the aisle. On the larger Boeing planes, people at the windows have to climb over two seats.

Now, the airline is adding newer planes like the Airbus A321neo and the A220, which are used on regional flights. The A220, often used on domestic flights, is one of the most comfortable for economy class because it is in a 2-3 layout. This means no middle seat on one side of the plane.

Inflight service, but missing one thing

Egyptair does only an average job for inflight service, and the experience you have will often depend on the energy level of the crew. Some are more engaging than others. The airline only has two cabins: business and economy (nothing in between like premium economy).

A dry airline

While Egypt is not a dry country, many of its residents abstain from partaking in alcohol. And whether you are travelling to Egypt (or just connecting through the country), its national airline does not serve alcohol on any of its flights. It is a dry airline, which for some travellers, discourages them from flying with the Star Alliance carrier.

On short flights, this is rarely an issue, but I have seen surprised looks on people seated next to me on longer flights when they are told they cannot have a drink with dinner on a 12 hour flight. The airline shares this information on its website, but it is rarely advertised clearly.

There are some important caveats, however. You are permitted to bring alcohol purchased in duty-free at the airport onto the plane. Egyptair does not sell alcohol in its duty-free catalogue on board. No matter where you buy it, alcohol must remain sealed in the bag though.

Business class

When flying with Egyptair, your experience will vary. This is because the business class seat and layout can be so different depending on the plane. On the Boeing 737-800 or Airbus A220, 320 or A321 planes, it is a recliner seat in a 2-2 layout. Long-haul flights, however, can leave some travellers scratching their heads unless they do some research, because each aircraft can be different.

On long flights, there are supposed to be printed menus, but they are not always delivered, in my experience. Amenity kits are average at best, and the meal service is tasty, but not in great quantity. The airline could invest some effort in serving more Egyptian fare, in my opinion. On top of that, for a dry airline, Egyptair should spice up the menu with mocktails and creative juices.

I am not the only traveller to say that Egyptair could improve their customer service training, both on the ground and in the air. Egyptian hospitality is exceptional, but for some reason, it is not always present when travelling with the airline.

Much like the seating, entertainment offerings can vary from small business class screens on the A330 to larger screens on newer planes. The selection of international Hollywood films and sitcoms seems smaller than expected for such long flights. There is a lot of Arabic and foreign language content, which makes sense.

Economy class

Egyptair seating can be tight, but pillows and blankets (while not great quality) are available. On almost all flights with enough time, a meal is complimentary in economy class with soft drinks. On shorter flights, do not expect much.

Try your best to fly on one of the airline’s newer Airbus or Boeing 787 Dreamliner planes. You will be rewarded with larger entertainment screens and more content to enjoy on the flight, no matter where you are sitting.

To pass the time, the airline is adding Wi-Fi for a fee to its aircraft, but the system has been buggy when I have tried to use it. This is something the carrier is working to improve.

Special services for long connections

With such an extensive global network from Europe and North America to the Middle East, Asia, and a huge African network, many travellers may find themselves with more time in the Cairo airport than they would like. Egyptair has several services that can help to pass the time.

Lounges

There are several Egyptair and Star Alliance lounges in Cairo’s various terminals, but they are also dry and have a very basic spread of snacks and light meals. Wi-Fi is free, but not always easy to connect to (I have always had difficulty staying connected).

Transit hotels

On select itineraries with a long layover, Egyptair will offer travellers a transit hotel near the airport where they can sleep if they have an especially long time to wait. You will need to have at least six hours between flights when in business class or at least eight hours when in economy class to be eligible for the complimentary transit hotel.

There are several caveats that include the type of fare, the cost of the ticket, and your origin and destination that can snag your efforts. Ask in advance if you qualify, and get it in writing. Each time I have tried to get a hotel during my ‘qualifying’ transits, agents would find an excuse to not provide one unless you press them further and show proof that you were offered one.

Another important thing to consider before requesting a transit hotel is whether you need a visa to enter Egypt as well as whether you are taking the fastest connection to your destination. If there is another connecting flight before yours that you could have taken, you will not get a free transit hotel.

Connections between airlines

Transiting without a visa in Cairo can be confusing, and I am lucky that someone explained to me what to do in advance. If transiting Cairo on two separate tickets or between airlines that do not partner together, you can still make it happen.

Once you arrive to Cairo, follow the signs to the transit security area. Chances are that it may look empty if there are not many flights arriving at the same time. Be assertive and look for someone that can help you. Egyptians are friendly, even if they may seem stern at the airport.

Be sure to arrive with printed documentation of your connecting flight. Someone will walk you to a transit room where you will probably have to give your passport to an official. They will then call the connecting airline to verify you are flying with them. The waits can seem long (usually 30 minutes to an hour), but eventually, you will be taken to your connecting airline flight (no visa required).

Loyalty partnerships

The airline’s Egyptair Plus programme is not worth joining if you do not live in Egypt. Instead, I recommend using another Star Alliance partner programme (usually one based closer to where you live) because you will find their miles easier to use. If you have elite status with Star Alliance, Egyptair offers priority check-in, boarding, and lounge access perks, which can meaningfully improve your travel experience.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up to date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

Good to know

Low season

High season

Cheapest flight

August
October
£382
Best time to beat the crowds but there is an average 38% increase in price.
Most popular time to fly and prices are also 14% lower on average.
Flight from London Heathrow Airport to Dubai

FAQs about flying with Egyptair

  • What is Egyptair's carry-on size allowance?

    On board Egyptair flights, cabin baggage should not exceed 45in. If your hand luggage is bigger, the Egyptair assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Egyptair fly to?

    Egyptair offers direct flights to 90 cities in 57 different countries. Cairo, Luxor, and Aswan are the most popular cities covered by Egyptair.

  • What is Egyptair’s primary hub?

    Egyptair concentrates most of its flight operations in Cairo.

  • How does KAYAK find such low prices on Egyptair flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Egyptair.

  • When are Egyptair plane tickets cheapest?

    Flight prices with Egyptair will depend on the season and route you are flying. Our data shows that overall, the cheapest month to fly with Egyptair is August, while the most expensive is October.

  • What’s the cheapest route that Egyptair flies?

    In the last 72 hours, the cheapest route flown by Egyptair found on KAYAK was from Cairo to Aswan, with a price of £61 for a round-trip.

  • What are the most popular airports for Egyptair flights to depart from?

  • Is Egyptair part of an airline alliance?

    Yes, Egyptair is part of the Star Alliance airline alliance.

  • How many destinations does Egyptair fly to?

    In total, Egyptair flies to 90 destinations.

Top tips for flying with Egyptair

  • If you’re looking for the cheapest Egyptair tickets, then try to fly from London Heathrow Airport, where flights have been cheapest lately. The cheapest route from here available recently is to Dubai, and costs £382.
  • The cheapest month for flights with Egyptair is August, while the most expensive is generally October.

Egyptair customer reviews

6.5
Okay366 verified ratings
7.0Crew
6.7Boarding
6.5Comfort
5.9Entertainment
6.2Food
Cons -
  • the food and bathrooms (in 63 reviews)
  • Business class are not comfortable (in 13 reviews)
Show reviews that mention
Traveller rating:
Sort by:
B
6.0 Okay
IAD-CAI
Need alcohol products
V
2.0 Poor
CAI-IAD
flight was late, after landing they made us stay 30 min-hour on the plane, very uncomfortable and not clean at all. Trash all over the plane very unsanitary
H
4.0 Mediocre
CAI-JED
We had 3 hours delay in Egypt
V
10.0 Wonderful
AMS-CAI
Great crew. Attentive, helpful and professional.
V
10.0 Wonderful
CAI-DMM
Well done
A
10.0 Wonderful
CAI-LHR
Great improvement
V
2.0 Poor
CAI-DXB
Delay is too bad
V
2.0 Poor
CAI-YYZ
They lost my baggage
V
10.0 Wonderful
CAI-LXR
Nice flight, friendly crew, a pleasant experience.
V
10.0 Wonderful
MAN-CAI
Nice flight, friendly crew, and a decent in-flight meal.

Egyptair flight status

Wed 9/17

Egyptair route map – Which destinations does Egyptair fly to?

Find out which destinations you can fly to direct with Egyptair by entering your departure airport. If you want to know whether Egyptair flies a certain route, enter both the departure and destination airport before hitting search.
Wed 9/17

All Egyptair flight routes

Flight no.Departure airportArrival AirportDurationMonTueWedThuFriSatSun
958Cairo (CAI)Guangzhou (CAN)10h 0m
799Cairo (CAI)Paris (CDG)4h 45m
729Cairo (CAI)Moscow (DME)5h 25m
959Guangzhou (CAN)Cairo (CAI)10h 40m
800Paris (CDG)Cairo (CAI)4h 25m
730Moscow (DME)Cairo (CAI)5h 25m
655Alexandria (HBE)Jeddah (JED)2h 15m
973Cairo (CAI)New Delhi (DEL)6h 21m
816Taif (TIF)Cairo (CAI)2h 10m
815Cairo (CAI)Taif (TIF)2h 10m
974New Delhi (DEL)Cairo (CAI)6h 50m
656Jeddah (JED)Alexandria (HBE)2h 15m
952Shanghai (PVG)Cairo (CAI)11h 45m
80Cairo (CAI)Aswan (ASW)1h 25m
951Cairo (CAI)Shanghai (PVG)10h 35m
714Beirut (BEY)Cairo (CAI)1h 35m
713Cairo (CAI)Beirut (BEY)1h 25m
728Moscow (DME)Hurghada (HRG)5h 45m
679Alexandria (HBE)Medina (MED)1h 55m
848Casablanca (CMN)Cairo (CAI)4h 55m
150Abu Simbel (ABS)Aswan (ASW)0h 35m
150Aswan (ASW)Cairo (CAI)1h 25m
883Cairo (CAI)Abidjan (ABJ)6h 15m
680Medina (MED)Alexandria (HBE)2h 0m
727Hurghada (HRG)Moscow (DME)6h 10m
787Cairo (CAI)Munich (MUC)3h 55m
628Baghdad (BGW)Cairo (CAI)2h 30m
627Cairo (CAI)Baghdad (BGW)2h 5m
780London (LHR)Cairo (CAI)4h 55m
833Cairo (CAI)Asmara (ASM)2h 55m
827Cairo (CAI)Misurata (MRA)2h 40m
686Dammam (DMM)Alexandria (HBE)3h 5m
685Alexandria (HBE)Dammam (DMM)2h 55m
828Misurata (MRA)Cairo (CAI)2h 30m
779Cairo (CAI)London (LHR)5h 15m
653Alexandria (HBE)Riyadh (RUH)2h 35m
654Riyadh (RUH)Alexandria (HBE)3h 5m
743Cairo (CAI)Larnaca (LCA)1h 15m
744Larnaca (LCA)Cairo (CAI)1h 25m
953Cairo (CAI)Hangzhou (HGH)10h 25m
612Cairo (CAI)Kuwait City (KWI)2h 35m
613Kuwait City (KWI)Cairo (CAI)2h 45m
829Cairo (CAI)Benghazi (BEN)2h 15m
847Cairo (CAI)Casablanca (CMN)5h 30m
274Cairo (CAI)Luxor (LXR)1h 5m
917Abu Dhabi (AUH)Cairo (CAI)3h 40m
737Cairo (CAI)Istanbul (IST)2h 20m
781Cairo (CAI)Manchester (MAN)5h 25m
738Istanbul (IST)Cairo (CAI)2h 20m
782Manchester (MAN)Cairo (CAI)5h 10m
996Toronto (YYZ)Cairo (CAI)10h 25m
905Cairo (CAI)Dubai (DXB)3h 25m
771Cairo (CAI)Geneva (GVA)4h 20m
906Dubai (DXB)Cairo (CAI)3h 45m
788Munich (MUC)Cairo (CAI)3h 45m
20Cairo (CAI)Sharm el-Sheikh (SSH)1h 0m
995Cairo (CAI)Toronto (YYZ)11h 30m
830Benghazi (BEN)Cairo (CAI)2h 10m
916Cairo (CAI)Abu Dhabi (AUH)3h 20m
954Hangzhou (HGH)Cairo (CAI)11h 30m
812Tabuk (TUU)Cairo (CAI)1h 10m
834Asmara (ASM)Cairo (CAI)2h 50m
719Cairo (CAI)Amman (AMM)1h 15m
675Cairo (CAI)Medina (MED)1h 50m
43Hurghada (HRG)Cairo (CAI)1h 10m
811Cairo (CAI)Tabuk (TUU)1h 26m
720Amman (AMM)Cairo (CAI)1h 25m
967Sharjah (SHJ)Cairo (CAI)3h 40m
831Cairo (CAI)Tripoli (MJI)3h 0m
832Tripoli (MJI)Cairo (CAI)2h 50m
768Barcelona (BCN)Cairo (CAI)4h 5m
767Cairo (CAI)Barcelona (BCN)4h 25m
985Cairo (CAI)New York (JFK)11h 30m
986New York (JFK)Cairo (CAI)10h 20m
852Addis Ababa (ADD)Cairo (CAI)3h 45m
969Mumbai (BOM)Cairo (CAI)6h 5m
793Cairo (CAI)Rome (FCO)3h 25m
703Cairo (CAI)Milan (MXP)4h 0m
794Rome (FCO)Cairo (CAI)3h 15m
762London (LHR)Luxor (LXR)5h 25m
761Luxor (LXR)London (LHR)5h 50m
704Milan (MXP)Cairo (CAI)3h 40m
732Berlin (BER)Cairo (CAI)4h 5m
731Cairo (CAI)Berlin (BER)4h 15m
753Cairo (CAI)Madrid (MAD)5h 15m
275Luxor (LXR)Cairo (CAI)1h 10m
754Madrid (MAD)Cairo (CAI)4h 50m
892Algiers (ALG)Cairo (CAI)3h 40m
968Cairo (CAI)Mumbai (BOM)5h 45m
42Cairo (CAI)Hurghada (HRG)1h 0m
760Copenhagen (CPH)Cairo (CAI)4h 30m
835Entebbe (EBB)Cairo (CAI)5h 15m
672Jeddah (JED)Cairo (CAI)2h 10m
835Kigali (KGL)Entebbe (EBB)1h 0m
884Abidjan (ABJ)Cairo (CAI)6h 20m
851Cairo (CAI)Addis Ababa (ADD)3h 40m
937Cairo (CAI)Doha (DOH)3h 5m
669Cairo (CAI)Jeddah (JED)2h 10m
835Cairo (CAI)Kigali (KGL)5h 20m
966Cairo (CAI)Sharjah (SHJ)3h 25m
938Doha (DOH)Cairo (CAI)3h 10m
650Riyadh (RUH)Cairo (CAI)2h 45m
21Sharm el-Sheikh (SSH)Cairo (CAI)1h 0m
759Cairo (CAI)Copenhagen (CPH)4h 35m
843Cairo (CAI)Tunis (TUN)3h 15m
844Tunis (TUN)Cairo (CAI)3h 5m
758Amsterdam (AMS)Cairo (CAI)4h 35m
757Cairo (CAI)Amsterdam (AMS)4h 55m
981Cairo (CAI)Washington, D.C. (IAD)11h 50m
982Washington, D.C. (IAD)Cairo (CAI)10h 30m
882Accra (ACC)Cairo (CAI)5h 50m
881Cairo (CAI)Accra (ACC)5h 45m
988Newark (EWR)Cairo (CAI)10h 15m
697Cairo (CAI)Dammam (DMM)2h 40m
649Cairo (CAI)Riyadh (RUH)2h 35m
891Cairo (CAI)Algiers (ALG)4h 10m
849Cairo (CAI)Nairobi (NBO)5h 0m
842Dar Es Salaam (DAR)Cairo (CAI)5h 45m
678Medina (MED)Cairo (CAI)1h 55m
698Dammam (DMM)Cairo (CAI)2h 55m
850Nairobi (NBO)Cairo (CAI)5h 10m
728Moscow (DME)Sharm el-Sheikh (SSH)5h 45m
727Sharm el-Sheikh (SSH)Moscow (DME)6h 0m
726Brussels (BRU)Cairo (CAI)4h 20m
725Cairo (CAI)Brussels (BRU)4h 45m
750Athens (ATH)Cairo (CAI)1h 55m
749Cairo (CAI)Athens (ATH)2h 0m
839Cairo (CAI)Johannesburg (JNB)8h 25m
879Cairo (CAI)Kano (KAN)4h 25m
875Cairo (CAI)Lagos (LOS)5h 30m
880Kano (KAN)Cairo (CAI)4h 10m
876Lagos (LOS)Cairo (CAI)5h 15m
878Abuja (ABV)Cairo (CAI)4h 50m
877Cairo (CAI)Abuja (ABV)4h 50m
840Johannesburg (JNB)Cairo (CAI)8h 20m
860Juba (JUB)Cairo (CAI)4h 45m
752Budapest (BUD)Cairo (CAI)3h 15m
964Cairo (CAI)Tokyo (NRT)12h 0m
965Tokyo (NRT)Cairo (CAI)13h 35m
147Aswan (ASW)Abu Simbel (ABS)0h 45m
635Cairo (CAI)Erbil (EBL)2h 16m
636Erbil (EBL)Cairo (CAI)2h 35m
772Geneva (GVA)Cairo (CAI)3h 55m
2754Madrid (MAD)Luxor (LXR)5h 0m
955Cairo (CAI)Beijing (PEK)9h 30m
633Cairo (CAI)Gassim (ELQ)2h 0m
930Cairo (CAI)Muscat (MCT)3h 40m
931Muscat (MCT)Cairo (CAI)4h 10m
859Cairo (CAI)Juba (JUB)4h 35m
751Cairo (CAI)Budapest (BUD)3h 15m
970Cairo (CAI)Dhaka (DAC)7h 10m
837Cairo (CAI)Entebbe (EBB)5h 0m
971Dhaka (DAC)Cairo (CAI)7h 50m
634Gassim (ELQ)Cairo (CAI)2h 10m
864Kinshasa (FIH)Cairo (CAI)5h 55m
956Beijing (PEK)Cairo (CAI)10h 50m
863Cairo (CAI)Kinshasa (FIH)5h 55m
978Jakarta (CGK)Cairo (CAI)10h 40m
797Cairo (CAI)Vienna (VIE)3h 35m
798Vienna (VIE)Cairo (CAI)3h 20m
More flight routes

Egyptair contact information

Overview of Egyptair

Commencing services in 1933, EgyptAir is the oldest airline in the Middle East. It operates out of a hub in Cairo, with flights reaching Europe, Asia, Africa, South America and North America. It is recognized as the national flag carrier of Egypt and is wholly owned by the government. Routes are available to more than 45 countries with some of the most frequented including Saudi Arabia, Nigeria and the United Arab Emirates.

EgyptAir is a member of Star Alliance, offering a wide-reaching network of connected services through partnerships with United Airlines, Turkish Airlines, Air Canada and Air China, among others. It also holds codeshare agreements with additional carriers, such as Etihad Airways and Gulf Air, to increase the amounts of flights offered within the Middle East. A number of subsidiaries are aligned with the airline, including Air Cairo, Air Sinai and EgyptAir Express.

The fleet is made up of Boeing and Airbus planes, with a preference for narrow-body, short-distance jets. Models like the Boeing 737-800 and Airbus A320 are commonly flown. A falcon head features on the tail of the aircraft, which is a tribute to Egyptian mythology figure Horus. Many planes in the fleet have special decorations celebrating things such as the Egyptian National Football Team, Africa Cup of Nations tournament and 85 years of EgyptAir service.

Customers can choose between Economy and Business Class. In the Business section passengers are provided with an amenity kit that has socks, eyeshades and headphones. During evening flights, the lights are dimmed and a star pattern is projected onto the roof of the cabin.

Everything you need to know about Egyptair flights

Egyptair information

IATA codeMS
Routes206
Top routeLuxor to Cairo
Airports served90
Top airportCairo
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.

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