Extended Stay America - Sacramento - Elk Grove

Check in at 5:45 took them 45 minutes to give me a room because they were not clean yet. Definitely understaffed, uncomfortable bed and pillows, they did not clean the room.

Horrible trash hotel

Nothing

Our room was not ready at 4 pm when check in time was 3:30 pm. Most importantly, the hotel smelled horribly throughout of cigarette smoke even though the rooms claimed to be nonsmoking. The rooms were dilapidated and filthy. This type of trash should not be sold by anyone. The manager Prasad was not helpful. We lost a night of sleep at the beginning of our vacation, and it ruined several days. When we checked out and expressed our dissatisfaction with the room, manager Prasad promised to look into it and call us back about it, he never did. STAY FAR AWAY FROM THIS PLACE!

Room was clean and hotel was located away from noisy traffic.

Breakfast is only coffee and packaged muffins or instant oatmeal. The rooms don't have much insulation between the walls and you hear your noisy neighbors.

Clean

Charged us wrong didn't know what they were doing