Overview

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The Carlton Hotel

The Leas, Folkestone, CT20 2DU, United Kingdom
+44 130 325 3290

£21+

Overall guest ratings

6.0/10 OK
Based on 3,403 reviews

Review highlights

  • 8.7
  • 7.6
  • 2.9
  • 2.6

Nearby

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    About

    Located near a train station, The Carlton Hotel is a great choice for a stay in Folkestone. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Private beach
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    6.0 OK
    Based on 3,403 reviews
    • 8.7 "Location is great."
      9.8 "98% thought parking was inexpensive."
      10.0 "100% appreciated the closeness to the beach."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.8 "Easily accessible by car, said 78%."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.5 "85% found the restaurant service to be one of the best."
    • 5.8 "Breakfast is mediocre."
    • 2.9 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 2.6 "Quite uncomfortable."
      2.7 "73% didn't like the uncomfortable beds."
      2.7 "73% said rooms were small."
      2.4 "76% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    • 2.4 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      3.0 "70% didn't like the unstylish hotel."
    • 2.3 "Awful rooms."
      2.7 "73% didn't like the uncomfortable beds."
      2.0 "80% said rooms were dirty."
      0.8 "92% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      0.5 "95% had problems with the shower."
      0.9 "For 91%, the rooms looked old."
      2.7 "73% said rooms were small."
      1.4 "86% said the bathroom was dirty."
      1.0 "90% found problems with the furniture."
      0.9 "91% thought the tv was sub-standard."
      0.9 "91% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
      2.2 "78% were unsatisfied with the kitchenette."
    • 2.3 "Food is inedible."
      0.8 "For 92%, the dining experience was not enjoyable."
      0.4 "Unclean dining area, according to 96%."
      1.3 "87% did not like what was on the menu."
      2.5 "75% found the side dishes unedible."
      1.7 "83% did not enjoy the desserts."
      0.0 "100% did not like the vegetable dishes."
      1.7 "83% said the pork dishes didn't taste good."
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    Overall rating

    6.1 Good
    Based on 1,735 reviews
    • 9.3 "Excellent value."
      8.8 "88% were happy with the price of the breakfast."
    • 8.8 "Location is great."
      9.8 "98% thought parking was inexpensive."
      10.0 "100% appreciated the closeness to the beach."
      9.8 "City centre within easy reach, said 98%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.8 "88% found the restaurant service to be one of the best."
    • 6.0 "Breakfast is mediocre."
    • 2.8 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.9 "81% didn't like the architecture."
      1.2 "88% thought the facilities needed updating."
      0.8 "92% complained about the elevator."
      1.8 "82% were unhappy with the handicap accessible facilities."
    • 2.8 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 2.7 "Quite uncomfortable."
      3.2 "68% didn't like the uncomfortable beds."
      2.5 "75% said rooms were small."
      2.2 "78% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    • 2.5 "Food is inedible."
      0.9 "For 91%, the dining experience was not enjoyable."
      2.0 "80% did not enjoy the desserts."
      2.9 "71% found the side dishes unedible."
    • 2.2 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      2.8 "72% didn't like the unstylish hotel."
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    Overall rating

    5.7 OK
    Based on 1,157 reviews
    • 8.3 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.7 "97% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      9.7 "97% liked the proximity to sightseeing."
    • 7.4 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 5.0 "Breakfast is mediocre."
    • 3.2 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      2.2 "78% didn't like the architecture."
      1.4 "86% thought the facilities needed updating."
      2.0 "80% were unhappy with the handicap accessible facilities."
    • 2.3 "Quite uncomfortable."
      2.0 "80% didn't like the uncomfortable beds."
      3.2 "68% said rooms were small."
      2.5 "75% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
    • 2.3 "Food is inedible."
      0.7 "For 93%, the dining experience was not enjoyable."
      0.5 "Unclean dining area, according to 95%."
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    Overall rating

    6.4 Good
    Based on 510 reviews
    • 9.0 "Terrific location."
      9.8 "98% thought parking was inexpensive."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Good value."
      9.1 "91% were happy with the price of the breakfast."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 6.3 "Breakfast is mediocre."
    • 3.0 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
      2.6 "74% said rooms were small."
      2.7 "73% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
    • 2.9 "Awful rooms."
      3.1 "69% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      2.7 "73% said rooms were dirty."
      1.2 "88% complained about the bathroom."
      0.8 "92% had problems with the shower."
      0.9 "For 91%, the rooms looked old."
      0.8 "92% thought the tv was sub-standard."
      2.6 "74% said rooms were small."
      1.0 "90% found problems with the furniture."
      1.6 "84% said the bathroom was dirty."
      1.0 "90% criticized the small bathroom."
    • 2.8 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      3.4 "66% didn't like the unstylish hotel."
    • 2.7 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
      1.8 "82% thought it was rather dirty."
    • 2.6 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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