Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

The Carlton Hotel

The Leas, Folkestone, CT20 2DU, United Kingdom
+44 130 325 3290

£22+

Overall guest ratings

6.1/10 Good
Based on 3,301 reviews

Review highlights

  • 8.7
  • 7.7
  • 4.3
  • 3.9

Nearby

    show all

    About

    Located near a train station, The Carlton Hotel is a great choice for a stay in Folkestone. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

    Less show all
    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Private beach
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Designated smoking area
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.1 Good
    Based on 3,301 reviews
    • 8.7 "Location is great."
      9.5 "95% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.5 "Easily accessible by car, said 75%."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.3 "Management was excellent, said 73%."
      8.0 "80% found the restaurant service to be one of the best."
    • 5.7 "Breakfast is mediocre."
    • 4.3 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.9 "Disappointing food."
      1.6 "For 84%, the dining experience was not enjoyable."
      0.0 "Unclean dining area, according to 100%."
      0.4 "96% did not like the vegetable dishes."
      2.5 "75% found the side dishes unedible."
      3.6 "64% did not like what was on the menu."
      1.5 "85% said the pork dishes didn't taste good."
    • 2.7 "Awful rooms."
      1.8 "82% complained about the bathroom."
      2.7 "73% didn't like the uncomfortable beds."
      2.2 "78% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.0 "90% had problems with the shower."
      3.0 "70% said rooms were small."
      0.8 "For 92%, the rooms looked old."
      1.6 "84% said the bathroom was dirty."
      1.1 "89% found problems with the furniture."
      0.8 "92% thought the tv was sub-standard."
      1.1 "89% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
      0.0 "100% were unsatisfied with the kitchenette."
    • 2.6 "Quite uncomfortable."
      2.7 "73% didn't like the uncomfortable beds."
      3.0 "70% said rooms were small."
      2.0 "80% thought it was too noisy."
      1.1 "89% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
    • 2.6 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      3.7 "63% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    6.1 Good
    Based on 1,650 reviews
    • 9.3 "Excellent value."
      8.5 "85% were happy with the price of the breakfast."
    • 8.8 "Location is great."
      9.6 "96% thought parking was inexpensive."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.2 "Management was excellent, said 72%."
      8.4 "84% found the restaurant service to be one of the best."
    • 6.0 "Breakfast is mediocre."
    • 4.3 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.8 "Disappointing food."
    • 2.9 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
    • 2.7 "Quite uncomfortable."
      3.2 "68% didn't like the uncomfortable beds."
      2.6 "74% said rooms were small."
      1.9 "81% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
      3.7 "Air conditioning was criticized by 63%."
    • 2.6 "Awful rooms."
      1.7 "83% complained about the bathroom."
      1.9 "81% said rooms were dirty."
      3.2 "68% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      2.6 "74% said rooms were small."
      1.0 "90% had problems with the shower."
      0.7 "For 93%, the rooms looked old."
      0.8 "92% found problems with the furniture."
      1.5 "85% said the bathroom was dirty."
      0.8 "92% thought the tv was sub-standard."
      0.9 "91% criticized the small bathroom."
      3.7 "Air conditioning was criticized by 63%."
    View all review categories

    Overall rating

    5.8 OK
    Based on 1,155 reviews
    • 8.6 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.5 "95% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 7.2 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 4.8 "Breakfast is below average."
    • 4.2 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.5 "Disappointing food."
      1.2 "For 88%, the dining experience was not enjoyable."
      0.0 "Unclean dining area, according to 100%."
    • 2.5 "Quite uncomfortable."
      1.9 "81% didn't like the uncomfortable beds."
      3.3 "67% said rooms were small."
      2.3 "77% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
    • 2.5 "Awful rooms."
      1.5 "85% said rooms were dirty."
      1.9 "81% didn't like the uncomfortable beds."
      1.5 "85% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      1.0 "90% had problems with the shower."
      3.3 "67% said rooms were small."
      1.6 "84% said the bathroom was dirty."
      1.2 "88% found problems with the furniture."
      0.9 "91% thought the tv was sub-standard."
      0.9 "91% criticized the small bathroom."
    View all review categories

    Overall rating

    6.5 Good
    Based on 495 reviews
    • 8.8 "Good value."
      8.7 "87% were happy with the price of the breakfast."
    • 8.6 "Location is great."
      9.6 "96% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 7.4 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.3 "Breakfast is mediocre."
    • 4.0 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 3.9 "Disappointing food."
    • 2.9 "Awful rooms."
      2.9 "71% didn't like the uncomfortable beds."
      2.6 "74% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      1.4 "86% had problems with the shower."
      0.8 "For 92%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      0.7 "93% thought the tv was sub-standard."
      2.7 "73% said rooms were small."
      1.8 "82% said the bathroom was dirty."
      1.1 "89% criticized the small bathroom."
    • 2.8 "Quite uncomfortable."
      2.9 "71% didn't like the uncomfortable beds."
      2.7 "73% said rooms were small."
      2.3 "77% thought it was too noisy."
      1.1 "89% criticized the small bathroom."
    • 2.6 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      3.7 "63% didn't like the unstylish hotel."
    View all review categories
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    town centre
    town centre
    broken shower curtain
    spacious bedroom
    free parking bonus
    odd stains
    excellent value for money
    car park
    pieces of toast
    lavender
    wallpaper paint
    general updating
    More
    More

    Photos
    Map

    Map