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Very friendly staff. Very helpfull. Nice view. We could see the Eiffel tower. A long way off but we could see it! No coffee in the the room one morning!
Restaurant available at the hotel, Free Car parking, close to RER Room was hot and Airco was noisy
Value for the money. Close to the metro station, 2 mins walking. Friendly staff and they were helpful.Free parking. Our room was very clean, enough space for 2 people.i wish to go back anytime.
Rooms were clean and comfortable beds as well as modern en suite bathroom and toilet. Overall - very good.
Friendly efficient staff
The breakfast buffet was not replenished very well as more guests finished eating, so later guests had little choice.
nice & kind staff. clean room
My room was on the ground floor by the car park which was noisey and it was where smokers congrigated all night.
It was a very modest hotel and in my opinion it was very far from din old Paris.It looks better in picture than in reality I dont like the room,it wasan t very clean and evrything looked old
clean, quiet more difficult to access than it looked on the map via public transport
Very nice place, helpful staff, great food at the restaurant , perfect room.We had a great stay.
The guys on reception were friendly and spoke perfect English After a World Cup FInal when most people were only getting back to the hotel at around 12.30 they closed the bar too early. No spirits to drink at night. No cigarette machine. One of beds was broken and we only realised it when we pulled out the third bed. We had to prop the bed up with the bed side table.
It was available No
Friendly & helpful staff. Excellent continental breakfast. Good location for Stade de France (RWC 2007 final). Nearby transport link to central Paris. Leclerc supermarket very close for shopping (closed Sunday).
the AC good be much better (it is switching off automatically at 24°C which is totally useless)
free Wireless internet no shower curtain, so the bathroom floor became very wet, and any clothes on the floor were then soaked
very clean, 3 min by foot to the train station the elevator was broken and not repared for 3 days! all guests had to carry their suitcases by stairs! Wireless LAN disappeared on the first day of our stay and was not repared at all...
close to the RER station although in the confirmation of main reservation was mentionned *City/tourist tax is not applicable*, they have charged this taxes
Ibis is conveniently located near the RER and the CDGVAL, very accessible. It is quiet, rooms are clean and decent price for one night's rest, before heading back home.
Very close to cdgval, efficient and clean. Many dining options but basic food. Rooms are very basic.
Easy, convenient access to Charles de Gaulle airport. Free wifi. Rooms are small but use space efficiently, so there was enough room for everything.
Location, very good breakfast and the space of the rooms. The staff is not very welcoming. the view of the room was very bad.
Convenience of location and siz of the apartment. Plenty of space. Automatic switching on of the air conditioning at 6am every morning no matter whether it was off or not!!!
nice and roomy. nice view. good kitchen. Overall, a great stay.
We stayed as a group. This hotel was ideal for us, having a separate kitchen. The location was great only a short ride in the metro The only complaint that we had was the room sounded like the wind was coming through the front door and was very noisy.
Hotel staff is very friendly, rooms are large, location is very convenient even if you want to visit Paris, hotel is close to subway. nothing - all good
Stayed at Fraser Suite in London, all of us said good. When we come to Fraser at La Defense, all of us say Wow - it excellent. 1. Less than 5 mins walk to metro. 2. Very nice, friendly and helpful front desk. 3. Our 2-bedroom are very comfort (very similar to N. America spacing). It not like normal hotel room in Europe - Fraser here provide a big room. Our 2 bed-room also comes with 2 balconies. 4. Quiet and fresh air (compare to Paris downtown) environment. If travel with 4 or more people, this is the 1st choice - no doubt.
Hotel is located a stone's throw from the main Metro line, so it is in a convenient location, however it is in the business district.
Space of the rooms and comfort
clean and the location of hotel
The space no diner facilities
Comfortable room There was no vegitarian options on the menu except stir fry. I was extremely disappointed by this as all good hotels offer a much better range. Therefore, I had a sandwich.
The staff kindness and professionalism. The room quality. Nothing.
The location is ideal for working in La Defense. Staff were very friendly and helpful. It is very expensive. I had a hot chocolate which cost €5.50 which is a ridiculous price! And €10 per hour for internet use in the room is far too expensive. I would expect this to be included in the room price as that was expensive also.
quite and its location you have to walk through a very long stairs to reach the metro and the grand arch area. there is escalator but it wan out of service for 5 nights
Nearness to the business district. Good rooms. Good Service. Comfortable stay.
The service was amazing! Nothing, it was all great
Rooms are very clean and comfortable. Breakfast is great (even thu it is a bit expensive). First, small room was given to me (in corner), even we couldn't fit the my child cot inside. Then,it was changed after several arrgement with receptionest. Check-in time was long !. Escilators out side the hotel are not working. I have to claim 90 steps everytime I go out (with child seat). Internet is not free (expensive)
a spacious room, nice bathroom, fantastic bed. the staff are very friendly and nice. breakfast: some pastry items were not fresh, the orange juice doesn't flow out of the container easily. sometimes the pastry items are not restocked in time.
room, bad, location, car parking distance from metro
Location perfect for work at La Défense
Very comfortable and spacious room, good location, close to public transportation, very quiet. Very expensive Internet access - even 90 euros Paris hotels have free internet access !!!!
Had an amazing time :))) and experience :)) great staff. I had to give a good for location only reason because it is not in city but!!!!! Shuttle leaves Hotel like every 45 min to train station literally 20 min from Main City I would do it all over again with Relais Hotel ! Beds were super comfortable!!! Amazing rooms, clean, pool and facilities amazing!!!!!! Free water in rooms :)))))) shower and bathroom really good!
big bed. the room had nice furniture. very nice pool and spa area. room shower smelled mouldy.
the comfortable bed No
Well designed and furnished , 5 minutes walk from the Metro, placed in scrapsky quarter - nice to see 1-2 times. Restaurant in the lobby is very expensive and has very small choice of the meal. Breakfast is usual one but also is rather expensive. I also may recommend to the hotel concierge not to use this taxi service that they ordered for us. We wait it 30 mins in the lobby and we sited to the car - it was already 22 euros. I asked driver - why - he said - "its no problem, I won't charge you additionally" - but finally he did.
Fresh, clean, modern, simple Shower leaked under glass door - no lip to stop flow, duvets are too hot even with air-conditioning on high fan
nice design, location, staff no free wifi, no body milk, breakfast could have been better (no boiled eggs)
clean, and helpful staff The hotel entrance was close during my stay, the car parking should be free but they charge 20 Euro per day
the junior suite is spacious. the espresso machine, the bed. near a big shopping mall. Quite business area. It is a bit expensive. the conceirge (unintentionally) mislead us when we ask him about rent a car company in the city.
It is close to subway, and rather quiet on weekends. The bedding is excellent, very comfortable. The route going to the hotel by car or taxi is so winding and takes a lot of turns within the district before reaching the hotel. This is due to the public traffic planning in La Defense, perhaps.
it was easy and comfortable, the location was good and easy for the city either by taxi or train. Very expensive, but so were all the other Paris hotels that day!!
Room, location good for the sites, all the sites are the metro 1 line (yellow) which is the la defense. The food was expensive and of low quality.
the location the internet not free like other 4-star hotels in paris
The location is perfect. Now most of the hotels in the world provide free internet service. E.G. Concorde Lafayette in Porte Maillot, Paris
While the room wasn't the prettiest, the bed, internet, and shower were all fantastic. For my 8 hour visit before an early morning flight, this is what I needed. I wouldn't stay here for the decor! but for a budget place that meets all the essentials near the airport, it's great.
Efficient staff The suite was not 5 star based on the Australian 5 star rating. Note only one robe, fittings in the bathroom need seeing too as well as some varnish
i cant really say as i was there for a few hrs b4 my flight back home to australia...but overall i had a few good hrs sleep well since its close to the airport the noise of the planes were pretty loud
Old and dingy. I thought from the reviews and pictures it was new, but the place was pretty rough.
The bartender that night was great. The lady at the front desk when I first checked in was very nice and helpful. The shower was nice. It's close to CDG. I had requested a late checkout when I booked the hotel, and they told me that was possible, but when I checked in, they had no record of my request. I ended up having to pay 25€ to upgrade, which would also get me free breakfast in the morning, and the lady at the front desk was very nice and helpful. The next day, I got a call at 12:30 telling me that checkout was at 12:00 and that it was 10€ per hour to stay later. I told them I'd already paid for the upgrade last night. They looked around and found it and apologized for the confusion. Then as I checked out, they told me I had to pay 26€ for breakfast. I had to go through the whole thing all over again and show them my receipt before they sorted it out. Rooms were run down. Heat was on one temperature only, and adjusting the thermostat didn't help. I had to open the windows it was so hot. Food was mediocre and over priced. The menus they gave us were old, so the food was actually 5€ more than it even showed on the menu, and it wasn't good. (And they didn't tell us about the price difference until they brought the bill.) This hotel is in no way a 4 star hotel. There are tons of hotels in that area close to CDG. Stay at one of those.
Original price was honoured by booking com. Good accommodation for the price.
Shabby room. Waited over an hour to check in. Never received the wake up call I requested. Almost missed my flight.
Hotel functioned well, was clean and reception staff were helpful. Bar was very poor - highly priced and staff not really suited to the role. Communication not their thing.
The hotel is very convinient to reach from the Airport by using the black bus. it stops right in fornt of the hotel.Nice breakfast.
Staff at front desk very helpful and friendly. Vrey clean nice atomsphere. The hotel shuttle service (Blackline?) is really bad. If travelling with luggage it will be a nightmare for older or infirm persons. It is however free, so can't complain too much.......Nowhere quiet to have a meal.
No free internet
Both dinner and breakfast, particularly the latter, were good. Personally, as a Cordon Bleu and now living in France, I would have preferred something more specialised, not just Steak and Chips however good it was - and it was. I am not sure if it was the hotel to blame or only the driver of the shuttle but I ended up at the wrong terminal and had to walk for 40 mins to get to the right one. May I suggest that certainly the Millenium, maybe all the hotels at Roissy, should keep a list of which airlines fly from which terminals. I was travelling by Air Transat and should have been taken to Terminal 3 not 2a.
Really liked the hotel. Comfortable. Clean. Great staff and "inside" the airport. The shuttle to the airport is right out the hotel. 5 minutes and you're in the terminal 2. The price was a bit high.
nothing The price wat to high and we slept with all the painters in the hallway we had to jump over the paint cans and it smelled. We could not move in the room the beds were to close to each other and that all for $250 / a night.
We stayed at this hotel after returning from Spain, the night before our return flight home. The proximity to Paris CDG airport and the ease of getting to the airport made this the perfect hotel.
Fabulously convenient location--just walk out of hotel and into Charles De Gaulle airport. Elegant decor. A surprisingly delicious dinner in the restaurant with friends. A good breakfast. I think the room as a little hot. I was too tired to try and fiddle with the thermostat so perhaps that was fixable.
once found (they were still putting the signs up in the terminal, very convenient place to stay. it was surprisingly quiet. stained carpet, small rooms, cant open the windows for fresh air, to the extent that it was a relief to get outside the next morning
A good choice for an overnight stay when leaving CDG on a morning flight. Excellent restaurant
been connect to the airport and to the train station
When needing being close to the airport it is very convenient.
the hotel was very clean and staff were very helpful and room was the best i stayed in during my week of bussiness
At airport Convenient Breakfast good Carpet dirty Bathroom mildew on tiles Air freshener too strong
Location and price nothing it was all good
Room was very clean with all of the necessities. Very good location if coming in on SNCF train or on plain. When first arrived was given a room that the guests had not yet checked out of and it had not been cleaned. Hotel quickly gave us another room but we were disturbed we were given a key to someone else's room and had access to their baggage.
The room was perfect,clean n comfortable.......its close to the metro station and rhe internet connection was ok it was hard to find it on the first day.the directions were not very clear
The Buffet Not even one english chanel at the tv (only french speaking chanels). This lack of variety is nowadays very rare in Europe...
Breakfast was the worst, they charge you Euro 9 for the breakfast and they got nothing. Cheese is Old and i didnot dare to eat the meat, cake was dry (i thought it was cake). The last day of stay was the 16th and i was given yoghurt from the 15th. I would avoid it. Not worth it. Even by campanile standards, it was bad .
Mayb a map to nearest Metro or phone numbers for taxis. otherwise hassle free and did the job well.
very clean, helpful staff The hotel was very good, just be advised it is quite isolated and there is limited facilities at the weekend.
Breakfast, clean rooms, comfortable. Location: had to take a train and two subways to get to city center. Parking: parked a car for 3 days ad only found out during check out that there is charge for parking (no information was provided on the website or during check in, when we asked where to park).
twin room with a connecting door good when no neighbour, which was not the case!
Overall great place to stay. The shuttle was a bit hard to find at CDG - but once located all went well. If you want to use the shuttle - locate where the TGV station on level 5 is - that is where they pick you up. It is a 3 min ride to hotel. Nice pool for the family - a hard thing to find in Paris.
Great convenient location to CDG train station and Roissy airport. Room good size, clean and bed comfortable Nice, quiet and relaxed atmosphere Toilet tank made strange noises every 20 minutes or so ALL night.. Water temperature in shower fluctuates between cool and warm and cannot be regulated. Water pressure weak in shower Strange display - amenities "missing" in bathroom - sewing kit box is empty, Q-tips and shoe shine cloth just sat on tray without boxes... Executive Lounge food needs improvement.
No internet in The room and no water to drink
Easy access to terminal 1 & 2 None.
Great location. The airport train station is very nearby and that's probably the best way to get there unless you have a lot of luggage, in which case there is also a free shuttle. The room was nice and the bed was comfy. The restaurant had a very limited menu and all of the food was very overpriced. Also, there was no hot tub.
Enjoyed the Executive Lounge and room size. Shame that there is no shuttle to Terminal 3. I know the terminal is close, but my 80 year old mother had a difficult time getting from the hotel to Terminal 3.
Great location next to airport for last night in Paris. We always stay at the Hilton to ease the logistics of returning home in the US.
Hotel is excellent in all aspects no free wifi in the rooms. free airport shutlle need to be run to every terminal
Food was REALLY expensive but we didn't have choice. 2 burgers 2 coke 59 euros. And it took for ever to get that to the bar Close to the airport
Beautiful hotel closest to the airport.
Nice room and bathroom. It was nice staying there before an early flight. They had a shuttle that took us to the airport. We enjoyed a bottle of wine in the bar. Nothing
The hotel is easily accessible from the RER CDG terminal 1-3 (second to last on the RER B)...it's so close you can actually use the luggage carts in the terminal to push your suitcases (and kids) to hotel. There is also usually a stockpile of a half-dozen carts just outside the hotel on the way to the station from other travellers who figured this out. The airport and hotel are in zone 5 of the metro, so if you get a day pass that includes zone 5 you're all set for a day trip into the city on the RER (30-50 minutes depending on the train and destination). The hotel breakfast was rather pricy, and you can get cheap pastries and coffee in the RER station for the whole family for the price of one breakfast. There is a hotel shuttle that picks up at the 5th floor of RER terminal 2...which has a number of logitical issues: 1) If you have a cart, you need to use the elevators...which usually have too many people waiting for them while they service the floors you're not on. 2) if you are being dropped off by the shuttle, don't expect carts to be available on the 5th floor. I had to go down the stairs to get a cart on the 4th floor, then carried it up to the 5th floor, loaded up several bags, waited 10 minutes for the elevator, then decided it would be faster to carry the bags down to the 4th floor and reload there. It was faster than waiting for the elevator on the 5th floor. 3) the shuttle can only hold a certain number of people, and even if it runs every 15-20 minutes, it's possible during peak times that you might have to wait for a third shuttle.
The buffet at the hotel's resturaunt was quick, tasty and convenient. We stayed at this hotel only to catch a very early flight. It was very close to the airport. Minor items only like no tea kettle and s shower head that would not stay up.
We had a 7am international flight. Their first shuttle was 5:15 putting us to airport at wrong terminal at 5:45. Had to take a taxi. Wish i had stayed in paris central. I stayed at an airport hotel for their free shuttle service but ended up taking a taxi...
The staff were really great. And the Room was nice and quiet. Everything was great.
The fact that we only had to stay here one night. Gross.
Decent hotel. Clean, safe, friendly desk clerks, convenient to CDG airport, which is why we booked it. The Golden Tuplib uses 2 twin beds pushed together in lieu of an actual Queen or King sized mattress. This is not as comfortable, due to the seam and rigid area between the beds. This is a common trend in European hotels, and it is lamentable. Have they not heard of larger mattresses? Do they not experience the same discomfort?
The shuttle from the airport to the hotel pases frequently and is a short ride. The room was great, clean, and spacious. The staff was very nice and helpful. Would definitely recommend and would come back.
Free wifi. Free airport shuttle. Friendly staff. Near a walkable town/neighborhood. Nothing negative to say. It was a nice overnight rest stop before heading to the CDG airport.
Nice staff, good rate, not fancy but adequate` I asked for a morning wake up call that never came which caused me to almost oversleep and be late for the airport.
Clean. Good shuttle service. Close to the airport only takes 10 mins to get there. Space age tablet room control was more of a gimmick than functional
All of the staff were very welcoming & helpful. Especially Sandrine @ the front desk who was nice enough to upgrade our room & give us a late checkout! All the other staff were equally accomadating. The hotel was clean quiet & well maintained, it was a nice preflight stay.
Comfortable bed and shuttle service to the airport. The room was very small, difficult to move about with four pieces of luggage.
staff was not very competent food was expensive and mediocre
Transport to the airport, great beds
Very nice service in the Hotel I had a old room with bad wallpaper and a very used bathroom.
Only its location It was very overpriced. It was also a very poor quality room and very small. We have stayed in much nicer rooms for 1/3 the cost.
The closeness to CDG, which made our start on Saturday am so much less stressful. When we checked into the room, there was no coffee, no sugar, no milk available for us to make a drink. There was only 1 set of towels visible, the others were in the wardrobe, but had not seen these.
The free shuttle bus to the tgv station I felt the staff could have been more friendly
You don't hear one sound there, not from outside, nor from hotel inside. It was great for rest.
Proximity to airport. Great place to stay if you have an early morning flight. The service in the restaurant was painfully slow, and the food was not worth the wait.
The general atmosphere of the hotel was excellent. The room was clean and comfortable. The food at the restaurant was excellent and prompt to arrive. My sister and I wanted to eat breakfast at the bar in the hotel (since breakfast was listed on the menu as a possibility) but it was strangely not open and we had to find food somewhere else. Otherwise, there was nothing we didn't like.
The hotel was fantastic, having extremely comfortable and relaxing rooms. There was a very nice tub and shower, with a very plush bed. The facilities were also fantastic, with a nice pool area. The bar is directly downstairs as well, where you can have them uncork you a bottle and enjoy it in the comfort of your room. What a great refresher on a long trip! Probably the best hotel I've ever stayed at. Nothing.
Clean no-smoking room,comfortable bed Having to pay for the shuttle to fair ground maison&object
Nothing special It is located not at the terminal but in 15-20 minnutes away by shuttle bus. It is not clearly mentioned that actually there are 3 different Novotels there and you need to carefully check which one is the right one.
Location provided goos access to CDG airport, hotel was clean, modern and with good services; front desk staff were pleasant and efficient
easy to live even with a 21 month baby The service maid is knocking at the door at 9 am, we were sleeping, they should check before if the people are at the breakfast or not. The shuttle system is very poor, why don't you stop at CDG 2B ? long run on foot through CDG
Friendly, helpful staff, comfortable room, convenient to airport. Loved being able to walk to the little village for dinner.
The hotel was extremely comfortable, we especially appreciated the 'Wellbeing Centre' - gym, pool, sauna, steam room, etc. It was a great way to end a four week Eropean tour and prepare for 24 hours travel to Australia. As we were checking in, the desk clerk efficiently offered information about our departing flight the following morning (ours was an overnight stay in preparation for an international flight). She confirmed the terminal for us and that the flight was on time. While the airport shuttle bus isn't specifically the hotel's responsibility, the route it takes is rediculous if one seeks terminal one. We spent over 50 minutes on the bus and even began picking up new passengers and returned to a stop immediately beside the hotel before getting to terminal one. The desk staff should be encouraged to advise guests heading for terminal one that the route is impractical and that they should either use a differnt shuttle bus (if an alternative exists), or take a cab. The actual distance from the hotel was under ten minutes, but we took over 50 minutes on the bus - and were late for our flight as a result.
the room was very good. (soffa and bed) it is the kind of room that can be used as an office out of office for a couple of days The internet connection (wirless by orange) did not work on my mobile device.
Nice room, very friendly and helpful staff. Will definitely return!
Shuttle bus driver was very helpful. Attractive lobby. Business type hotels are sometimes not particularly friendly to the ordinary traveller. This was the case at this hotel. Internet access cost 5 Euros for 15 minutes ( in the lobby) Many hotels I find give this as a free service now. Room was clean but not exceptional.
A nice evening meal at a reasonable cost Price of beer in the restaurant was rather expensive
easy access to airport and free transfer no resturant
The staff at this hotel is the worst I have ever seen,
the room was overheated and the staff wouldn't care and they were rude.
Modern and clran.
clean, excelent, good breakfast
the design of the room , the Staff was mostly unkind, very unprofessional , Brakfest was the whorse i have ever seen !
The staff were friendly and helpful, the room large and clean. Free shuttle bus to CDG, You can then get a train or bus into Paris. I didn't realise before booking there wasn't a dining room? I wasn't expecting to have to go eat somewhere else. There are 2 other places to eat and the food was good.
Spacious and nice layout, equiped with microwave. Very clean and quiet. Hard to get a live receptionist thru the phone.
concept and design, I like it. flatiron, hope there is one.
Nothing absolutely nothing the service was poor TV and internet did not work and staff at front desk was aatrocious. See above
rooms, staff, very far from city center, no transportation access near it,