Excellent
10.0
Pros:
Price, comfort and helpful staff
Cons:
Limited menu of mostly oriental, vegan themed food
Poor
1.0
Pros:
Staff was kind enough.
Cons:
iPad system was barely functional and did next to none of what was promised.
Excellent
10.0
Pros:
welcome to the future, all controlled by iPad very clean room and comfortable bed. highly recommended, I'll stay again next visit.
Excellent
10.0
Pros:
The room was amazing, super clean, very comfortable bed! View was great, blinds completely darkened the room. The service was great, employees were super super nice and helpful, I would have loved to stay another night!
Cons:
Everything was perfect!
Mediocre
3.0
Cons:
Unpractical room lay-out.
Excellent
9.0
Pros:
In this COVID-19 era, I was very impressed with the measures taken by CitizenM to make my stay comfortable and almost normal. A special thank you to Henock who was so patient and helpful with my printing issues.
Cons:
part of the food I ordered for dinner was cold:-(
Excellent
10.0
Pros:
Great staff and location.
Excellent
10.0
Pros:
the art the gentleman at check in the room
Cons:
the fact that parking was paying
Excellent
9.7
Pros:
The location was excellent, just a short walk to the CDG shuttle / Terminal 3. Great use of space in the small room, with really cool mood lighting and room controls. The bar/restaurant had a great selection of food/snacks/drinks. Also enjoyed the added benefit of desktop computers with printers available for free use.
Cons:
Only 1 elevator out of 3 was working and with COVID limitations on the number of passengers per elevator, this was annoying. The bed only had a comforter and no top sheet so we had to keep the room much cooler than necessary to not be sweating.
Excellent
10.0
Okay
5.0
Pros:
Foof
Cons:
Room too hot for sleeping
Excellent
9.5
Excellent
9.7
Pros:
Great experience in a very modern facility... something different than other hotels. Too bad I spend only one night!
Cons:
Nothing!
Excellent
9.0
Pros:
The modern design, The soap :-), the pillows
Cons:
the rooms were a bit small ...
Good
6.8
Pros:
I liked the location and the staff were very nice, breakfast was very expensive but good.
Cons:
The room was not clean - there was splatter from the previous guests in the room, the shower had not been thoroughly cleaned, there was no hand soap in the room. The electronic drapes did not work either - this was a bit let down and I am expecting a partial refund for these issues.
Excellent
8.2
Excellent
9.0
Pros:
Great location, excellent bed, very friendly staff, technology all worked.
Cons:
I wouldn't want to stay for multiple nights. It is too small for that. It is perfect for a one night stop over when catching a flight the next morning.
Excellent
10.0
Pros:
Price location
Excellent
9.4
Excellent
10.0
Pros:
Cleanliness, easy access to airport, comfortable bed
Cons:
Expensive to get to Paris (must take the RER)
Okay
4.0
Pros:
Clean and nice staff.
Cons:
The room was very, very small. It was a do it yourself check-in which required help. Transportation required taking a train, so more walking than a hotel shuttle.
Good
7.0
Pros:
Close to the airport, but not as close as other hotels. Staff was extremely nice and helpful. Definitely has a cool vibe. Perfect for one or two people that need a place to stay for one night.
Cons:
AC in the room was not working so we were hot all night. There was a mini fridge that also didn't keep anything cool. Room was very small for two people and a baby.
Excellent
8.0
Pros:
Comfortable bed, easybpmcheck in and out
Cons:
One person has to climb over the other to get in and out of bed. No bathmat, had to use one of our hand towels.
Excellent
9.5
Excellent
9.0
Pros:
proximity to CGD airport/tramway
Cons:
no directions at the RER CDG train station; took us some time to figure out the hotel busses do not go to the hotel.
Excellent
10.0
Pros:
Close to the RER stop at CDG terminal 1, and easy access to all three CDG terminals. Rapid and easy automated check-in and check-out. Room was clean and well-appointed. The desk had three outlets in different voltages, as well as USB ports making charging devices and working easy. Bed was very comfortable, the blackout curtains shut out light effectively, and the room was quiet. Would have no hesitation staying at a citizenM hotel again.
Cons:
Meals were good, but expensive for the quality. Beaming media to the TV from the handheld pad is a nice touch, but it is difficult to figure out how to beam media to the TV while getting audio to headphones.
Good
7.1
Pros:
Clean room with comfortable beds. The tech gadgets in the room and the entertainment system were excellent
Cons:
Service was just ok. There were a bunch of very young staff with variable level of service mentality. They market a 24/7 canteen which is nothing more than a refrigerator full of pre made food. There was a warm meal offered at dinner for 23 Euro which was essentially self serve cafeteria food. We tried to get a cocktsil nightcap and we're told there was no alcohol service after midnight despite the fact that there was a staff member behind the bar. I asked if we could take a bottle of beer ( in the refrigerator ) to the room and the staff member made it clear he didn't want to answer the same question more than once. I've been to Paris many times and I don't recall a midnight curfew for alcohol. This wouldn't be such a big deal if they hadn't marketed the 24/7 canteen so heavily. The service was essentially hostel service.
Excellent
10.0
Pros:
It's a fun hotel to stay in. We really liked the tablet for all the room controls.
Excellent
8.0
Pros:
I was a honor member but did not have my members number on me at the time of check in but they gave me free WIFI on my word and came down with the information later that evening. I appreciate the honor service
Cons:
Since I prepaid and I was not planning to use any other services, I did not appreciate not knowing at check-in that there was a city tax that was not in the prepaid payment. Even though the amount was only 5Euro, I should have been told this at check-in and better yet it should have been part of the prepaid amount which state that is was room charge and taxes. I had limited funds since I was coming from vacation and I had spent most of my Euro's by the time I was checking out of hotel.
Poor
1.0
Pros:
The bed was comfortable.
Cons:
This hotel advertises itself as a 24 Hour hotel at the Charles de Gaulle airport. What they fail to mention is that if you fly in late, there is no way to walk or take a shuttle to the hotel. We had to pay 20 Euros to take a taxi for a 2 minute ride.
Excellent
9.0
Pros:
I loved the location very convenient if you have and early flight out. The staff is very nice and super willing to help.
Cons:
The meals are a little over priced for what you get. The food was good but a little pricey
Good
7.7
Pros:
Rooms setup good for the space and the iPad.
Cons:
No snacks and limited food on the buffet along with price being too high for the food you received.
Excellent
10.0
Pros:
Very comfortable living room with easy access to outdoor patio. Perfect for our relaxing drinks
Cons:
Great staff service offer to contact taxi but high priced just to CDG 2 A
Excellent
8.0
Pros:
easy to airport
Cons:
very high price food
Excellent
10.0
Pros:
small room, but clean, modern, and convenient location
Excellent
9.0
Pros:
Small but very modern room. Everything worked, and the lobby was very well laid out and had 24-hour food and coffee. Just steps from the Airport tram.
Cons:
Smallish room.
Excellent
10.0
Pros:
The staff was very friendly and helpful, highly recommended and great price.
Excellent
8.0
Pros:
very clear, friendly staff, nice rooms
Cons:
shower kind of tiny, no parking space other than paying, not even for the first hour in which people come loaded with luggage and have to choice but to pay for the parking.