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Cons: "Too many delays including leading the gate due to ground staff leaving equipment behind the plane .... really ?! On the upside - announcements from 1st officer was good"

Cons: "My window seat didn’t have a window"

Cons: "London Concorde first Lounge is old, food and service terrible, toilets dirty. And that is the best they got. Will try to avoid BA and only use if no other option. LH and AF much better in Europe"

Cons: "Hard to get over having to recheck our luggage"

Pros: "First class check in was smooth and efficient ! Love the passage way that lead me directly to lounge"
Cons: "Service in the lounge should be improved and there is no clear direction of which gate ie Gate 10A / C / E etc when boarding . Had to check a few times to ensure it’s the right gate"

Pros: "Short flight"
Cons: "Nothing - don’t expect too much on short flight"

Pros: "New plane."
Cons: "Plane was late to arrive so we were delayed about 30 min. However we had sufficient notice from BA and KAYAK regarding the changes."

Pros: "It was a quick boarding process and a quick flight! We were early!"
Cons: "I didn’t get any snacks, and no entertainment."

Pros: "It was short. The crew was friendly."
Cons: "The drinks and snacks were not complimentary."

Pros: "Staff were friendly."
Cons: "Heathrow’s use of buses to move passengers around is ridiculous for a modern airport. No water offered on flight exacerbated by dehydration from previous flight. All refreshments for a fee. I will not fly BA again if there is an alternative."

Pros: "Quick, smooth flight and a polite captain"
Cons: "Late leaving and arriving and baggage took forever to be delivered to belt."

Cons: "We couldn’t get on the flight. We arrived late because of an earlier flight but were at the ticket area before this flight even started boarding. Our boarding passes would not print at our departure location and I wasn’t able to check in online for it because it kept linking to the American Airlines website for checkin. We tried to print our boarding passes at the kiosks but it said we needed to seek assistance. We were misdirected to the ticketing/rebooking line which we sat in and watched the board change to boarding and later gate closing. There were only two agents at the desk helping the completely full queue. We were told that our reservation was apparently already changed to a later flight for some reason. Being delayed seven hours is a great way to start a honeymoon off."

Pros: "It was cool in the plane on a hot day."
Cons: "Nothing to report, all was normal. The safety video is awful."

Pros: "Ease of boarding"
Cons: "Nothing"

Pros: "It was a short flight"
Cons: "There is a charge for beverage service."

Pros: "Nice professional crew"

Pros: "On time and smooth flight."
Cons: "We were packed in like sardines. There were no plugs to charge devices."

Pros: "Crew was very nice and helpful, even for such a short flight"

Pros: "Not yet done."
Cons: "My American partner's passport expires 2 months after our return to the US. Unfortunately, the French issued a year ago the following rule: to enter France, the foreign passport must not expire at least 3 months after the return date. British Airways let us fly to London, explaining this to us, how it would be on us if there were problems further down, and that we would have to get our luggage in London. We chose to fly thinking it would be OK, we had listened to an online person who had had the same problem and the French later told him they would have let him in, also I am myself a dual citizen of France and the US, plus I am autistic, an invisible disability (in my case) that makes it impossible for me to travel alone. I usually do not even say it since not much is understood -by those who do not have it- on how to accommodate it However in London BA did not allow my partner to go on. Due to the fact yesterday was Easter Monday, the American consulate in London was closed. We have spent the night in a nearby motel and now, the next day, I am waiting alone back at the airport with our 2 large suitcases while my partner is at the American consulate. We are poor, do not have phone, currency or charger for England, and I do not do well with stress, so it is difficult. Now we cannot easily reach one another. We hope to be able to fly on a standby basis (that's what BA told us we could hopefully do) later today. Sorry for this long letter, I hope it does not bore whoever reads it (if it is even read :). Anne-Laure"

Pros: "Arriving in Paris"
Cons: "They have a fare that does not charge for Regular Bags....we booked it unknown toy us assuming we each could take a regular bag for no charge....well we have ended up paying an extra 400+ pounds for our bags to go each way to Paris and it has ruined our first time to Paris. The fare online was foreign to us and deceitful being from the US in every way. No one could even work with us or was willing to make a decision but everyone seemed to agree while still charging. No more British Airways Deceipt!"

Pros: "The trip was short flight and on time"

Cons: "We waited on the tarmac to deplane longer than we were in the air."

Pros: "Love BA airlines. Just be on time get on the plane and they will get you to where you want to go."

Pros: "The plane was new. The crew was awesome and the flight short."

Cons: "No complimentary drinks, not even water."

Pros: "Lucky enough to get an empty seat next to us."
Cons: "Forced to gate check a bag for no reason; there was plenty of room and other similar bags were allowed through."

Pros: "on time, easy flight, comfortable, fairly priced"

Cons: "30 minute delay. No boarding announcements except for "final call - doors closing in 2 minutes""

Pros: "Nothing!"
Cons: "2 of 3 luggage kissed transfer at Heathrow to the Paris flight despite 2:30 hrs layover and arrived on next flight 4 hrs later"

Pros: "N/A"
Cons: "My previous flight was delayed at the start and further in flight so I missed my connection. LHR makes too much use of buses."

Pros: "The plane was not full and therefor gave us an opportunity to spread out."
Cons: "No complaints as this flight was pretty empty we had all the room we needed"

Cons: "You charged me for coffe after flying all night"

Pros: "The flight was very good. Friendly crew, and barely half full so room to spread out. No good or entertainment (just a pond-hopper to Paris)."
Cons: "We sat waiting for takeoff for 45+ minutes. I slept for most of that, but woke up to us taxiing for takeoff (instead of landing as I had expected)."

Pros: "Every thing on time no Daly"
Cons: "Nil"

Cons: "Distances between terminal at Paris (CDG) gave me troubles for next flight."

Cons: "We were mislead on gate assigment which impacted our whole experience. There was no entertainment"

Pros: "everything went smoothly"

Pros: "We made it safely"
Cons: "No USB or outlet ports for charging the devices. Excuse me, but it is 2017."

Pros: "I had extra leg room."
Cons: "The TV screen was in a stick and it had been used so much that if I didn't pull it forward all the way it would not stay up. Then when you try to put it down it hits the wall in front of you and doesn't tuck in."

Pros: "The flight was very short, and comfortable. I fell asleep 5minutes into the air and woke up 15minutes before landing; shortest flight I've taken yet."

Pros: "Loved how easy it was to board the plane."
Cons: "That there was a child who would not stop yelling but that is not your fault."

Cons: "It has been a week and British airways still hasn't delivered my suitcase."

Pros: "Boarded quickly and on time"
Cons: "Baggage didn't make the connection. No free food or drinks"

Cons: "No drink for economy, short fly"

Pros: "Comfortable seating"

Pros: "No complimentary food or drink London to Paris"

Pros: "We appreciated the friendliness of the male Flighr Attendant during the boarding process."
Cons: "The landing announcement by the female Flight Attendant was inaudible (too close to the microphone?), and very uninspiring especially for tourists who were landing in wonderful Paris(!!!!!!!) from a 20-hour travel day. Wow."

Pros: "Cabin crew always professional. The cabin was fresh and new."
Cons: "the leg room In club Europe is appalling. No premium feel at all."

Cons: "British Airways didn't have my leg of this flight (London to Paris) as part of original checkin from Austin to London. As a result I stood in Customer relations line for 90 minutes, missed my flight, and was separated from other member in my travel party who didn't experience same problem and we were both on same booking confirmation"

Pros: "Crew were friendly"
Cons: "My sons car seat was lost in transit therefore didn’t have any seat for him to sit in once landed at Inverness Airport."

Pros: "Didn't need to worry about my bag being larger than a handbag"
Cons: "Why is it always my flight that's delayed????"

Pros: "We got to Lisbon in one piece. Comfortable during the flight. Well behaved neighbouring passengers."
Cons: "Although the flight is actually good, my overall experience is still poor due to the boarding crew at the gates. If anything I want to make an official complaint on how poor the services were towards other passengers and us. I will do this in the week."

Pros: "The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable."
Cons: "Nothing."

Pros: "The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable."
Cons: "Nothing."

Pros: "Easy ticketing and check-in, boarding was quick and efficient, flight arrived earlier"
Cons: "Seat a bit cramped and it was a bit hot on-flight"

Pros: "Staff were friendly."
Cons: "My flight was delayed which meant I was over an hour late for my connecting travel. Delay kept increasing as I was waiting at Luton airport."

Pros: "On time and nice staff"
Cons: "No vegan options on menu other than crisps......."

Pros: "service"

Cons: "Terrible experience with easy jet, for the second time the broke my bag, the attendant just before boarding to the plane she charged me ( in a very rude way) 50€ just because she thought my cabin bag is bigger than standard!! Who will redeem me for my 300€ broken bag. I will try never to fly easy jet unless it is the only available option."

Pros: "Mmmmm"
Cons: "Mmmm"

Pros: "Friendly competent staff."
Cons: "Lack of space between the seats."

Pros: "Quick flight."
Cons: "They threw a black man off the flight for being rude. He wasnt being rude. He was travelling with gf for romantic weekend in Amsterdam. Despite quite a few passangers speaking sensibly on his behalf and despite him apoligising to keep himself on flight. Clear racism!!!!"

Pros: "All was great during take off and but landing was a bit of a hard bump. Non of the hot food was available as the oven was broken."

Cons: "Lady at the counter was absolutely rude and digusting. She had no manners and customer service at all. She was screaming at people to place everything in one bag, instead of saying it calmly. Not the best start of your holidays at 6am."

Pros: "Speed of getting to the destination"

Pros: "Flight took off slightly late but landed at PMI roughly on time. I had the worst seat on the aircraft according to seat guru 31D which is the last row by the back door. But being the NEO 320 the seat was extremely comfortable and for someone who doesn't sleep on flights I nearly nodded off a few times. Knee room was ok but overall the seat was very comfortable and I could have easily spent a few more hours in that seat."
Cons: "Only problem was that the service trolley started at the front of the plane and it took a fair amount of time before it reached the last row, and being a fairly short flight by the time we finished our drinks the seat belt lights came on for landing."

Pros: "Crew, staff,"
Cons: "We were delayed 50 minutes and the seats are uncomfy with no legroom. It is quite squashed and makes it worse when people put their seat back in front of you even though there are spare seats throughout the rest of the plane."

Pros: "Liked the easy check in"
Cons: "Didn’t allow me to take bagpack and my carry on at the same time"

Pros: "For a trip lasting less than 2 hours, an agent told me a small personal bag was allowed. After waiting on a huge line to board my plane, turns out I had to shove my bag into my carry on luggage because I was misguided by the EasyJet agent entirely. Awful service in comparison to line lengths and rules, idiotic overlook by staff and generally subpar airline service."
Cons: "Staff agent said a tiny carry on purse was allowed (mine was so small that it could’ve easily slipped into the pocket of the back of the seat in front of me). When I was ready to board I was rushed to stuff my bag in my carry on despite being told previously it was allowed. Also an incident where another passengers water bottle spilled onto my carry on (no doubtedly) because he was forced to stuff the tiniest of all things into his carry luggage) was handled very poorly by staff, with annoyance that we brought it to attention."

Pros: "Liverpool airport is really easy to arrive at and get to your gate. easyJet have some relaxed Liverpool staff and with Liverpool airport and easyJet Liverpool staff you have a relaxed combination."

Pros: "Arrived 10 minutes early at the stand. The seat next to me was empty."
Cons: "I have getting a bus from the plane to immigration. This seems to be the case at Zürich with Easy jet flights"

Pros: "Get what you pay for"
Cons: "Unfortunately there was a 45 minute delay before take-off"

Cons: "Easy jet late yet again, no food on board. This is becomming a typical occurance out if Luton and its just not good enough."

Pros: "The speed of the que was not to bad"
Cons: "Very unprofessional service from the lady that checked myself and my friend in. I had 2 very small bags with me. Not even reaching 15 kilos. Has I had problems with my big luggage I had to use to smaller bags. She said very rudely. "You paid for 1 bag, you will have to pay. Surely whatever the policy is. She could use her common sense and be more understanding as I told her the zip in my bigger bag wouldn't close. The smaller bags didn't even weigh 15 kilos. We then had to pay 38 pounds for absolutely nothing. After we paid She looked at the bags as if she knew she was wrong as they were so small it really didn't justify that amount of money. We payed then she said nothing and angrily told us to speak to customer services and get out of the que as there were more other ppl in line. I will never ever use easyjet again. Will go to British Airways or raynair. Easyjet greed for money is ridiculous."

Pros: "Staff on the plane, views of Switzerland."
Cons: "Flight was delayed twice, but we were at the boarding gate when found out, then given an incorrect time which was brought forward later. It was all confusing"

Pros: "Quick flight, great take off and smooth landing"

Pros: "Had a great seat, 2f and middle seat was empty so had plenty of room to lounge about"
Cons: "All was good"

Pros: "Really all was good especially the price. Efficent and smooth. The one thing was carry on bag, counting a laptop; almost every where I've been a laptop considered like a woman's purse. Fortunately I was able to cram it in to my other bag, but had I not serious problem."
Cons: "Carry on policy! Wrote about above, but really could have ruined trip. Need to align with general airline policies."

Pros: "Nice cabin crew"
Cons: "Delay due to late arrival then deicing. Food expensive and not much legroom."

Cons: "Too tightly packed. The legroom is disappearing."

Pros: "AWESOME would do it again!"

Cons: "Took way to long to be served a drink and then had to rush my drink before landing"

Pros: "Smooth take-off and landing, no major issues on the flight to report."
Cons: "We were taken by coach to a plane bound for Paris and were than told to disembark, to be taken to the correct plane for Palma! In the process a mother and her son that were left on the wrong plane had to be collected, before we could take off, which delayed the flight by 45 minutes."

Cons: "What I do not like is that EasyJet always run late at least to Paris Charles De Gaulle You borrow steal and use other planes to plug holes created by poor planning or at least that is how it appears. Guessing that explains the recent press."

Pros: "The hot tea"
Cons: "The noisy children they were not controlled by there perants"

Pros: "Nice and helpful crews"
Cons: "Delay"

Pros: "left and landed on time"

Pros: "All of it"

Pros: "Service from everyone was great"

Pros: "Was it a new plane? Seemed to be quite roomy for an Easyjet flight. Very quick security at Luton!"
Cons: "Boarding seemed really staggered instead of free flowing.like other flights, that is, a few people for on, it looked like it.was going to be a quiet flight, then a few more people for on, then heaps of people got on really late, so then there were problems with overhead space and people couldn't get past one another in the aisle... It was a bit of a shambles. Very slow passport control in Stockholm."

Pros: "Left on time, landed early. Quick boarding, quick disembarking."
Cons: "Most passengers had carry on put in the hold but there ended up being lots of room in the overhead lockers."

Cons: "Luton airport is undergoing renovation at the moment. It resembles more of a crowded bus station that an international airport. Very little seating and amenities. Worse still flight was delayed by an hour, another hour spent in this awful airport. We were called to gate 30 minutes before boarding and again very small waiting area with about 10 seats. Very uncomfortable journey"

Cons: "Delayed by 2h30"

Pros: "thank you"

Cons: "Boarding in Amsterdam was delayed and information was not available about it. The boarding gates did not have facilities for handicapped people on wheelchairs, or people with children in pushchairs, who had to carry them down through all the stairs to the boarding gate and then wait. They should be told in advance of those limitations and not allowed to take the pushchairs on the plane, I think."

Cons: "Was a delay caused by a false alarm! Annoying that I got up at 4 to wait around for 2 hours"

Pros: "Everything went well."
Cons: "No problems."

Pros: "The best part of the whole experience was arriving at the destination. Good to keep my expectations grounded."
Cons: "I was not liking the drive to the airport, the airport, the inside of the airport, Frankie and bennys (bleurgh), the delay, the lack of space, lack of air, lack of seats, lack of information blah blah blah etc The flight was uneventful once it was finally in progress but No mention of compensation vouchers for the 3 hour delay or my free phonecall. Why is it accepted that this service is so normal. Those flights were expensive because we didn't want to fly late evening time. Me and my kids had a horrendous afternoon and evening and night topped off with no sick bags on the plane for the vomiting child that should have been in bed 3 hours earlier. Thanks once again easy jet but a special thanks to Luton airport. Wow and wow"

Pros: "Nothing"
Cons: "Nothing"

Cons: "The food"

Pros: "Price of ticket"
Cons: "Seats are terrible."

Pros: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Cons: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."

Pros: "Flight arrived"
Cons: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."

Pros: "The flight arrived ten minutes early at our destination."
Cons: "Extremely small and uncomfortable seats even for a small person."

Pros: "I liked how the crew on the plane worked. Very nice."
Cons: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."

Pros: "Easy to book. Comfortable flight."
Cons: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."

Cons: "2 hrs late and we missed all our following connections as a result."

Pros: "Staff was nice and felt bad for their company’s policy."
Cons: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."

Cons: "You have to inform the customers, that company needs you to have a visa"

Pros: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."

Cons: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."

Pros: "There wasn't any delays, perfect landing"

Pros: "Cheap."
Cons: "Last minute boarding change & overall 1 hr delay"

Pros: "Nothing!"
Cons: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"

Pros: "Excellent pilot"

Pros: "Pleasant staff."
Cons: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."

Pros: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Cons: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."

Pros: "Standard service , even was late come almost in time"
Cons: "Was a bit late"

Pros: "Flight was on schedule"
Cons: "No free drinking water"

Pros: "Absolutely nothing"
Cons: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."

Cons: "Lost our baggage, took a day to get it. Paying to sit next to your travel partner is ridiculous."

Pros: "The crew are always lovely,very professional,helpful and make us feel welcome"
Cons: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"

Cons: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"

Pros: "grea air line always on time staff are friendly"

Pros: "was on time"

Pros: "The flight was cheap and got you where I wanted"
Cons: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."

Pros: "I liked that I got to my destination in one piece."
Cons: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."

Cons: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"

Cons: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"

Pros: "Wizzair suggestion to compensate us"
Cons: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."

Cons: "Before bording a man ask me to gollow him to mrsire my bag and let me pau 40 pound because its litle bit biger than he want and let others pass woth biger bag ."

Pros: "NOTHING! !!! VERY POOR wizz air!!"
Cons: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"

Pros: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Cons: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."

Pros: "Everyone was really friendly and accommodating to my needs"
Cons: "40 minutes late taking off - sitting on the plane"

Pros: "nice servers"
Cons: "no kosher food for free"

Pros: "Nice crew"
Cons: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"

Cons: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"

Cons: "Crampt seats, mob to board the plane, hour delay with no reason given."

Pros: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Cons: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."

Pros: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Cons: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"

Pros: "Nothing"
Cons: "Hidden fees"

Pros: "No food or entertainment on this flight,"
Cons: "I found the luggage allowance confusing"

Cons: "I didn't eat No entertainment"

Pros: "The weather was nice."
Cons: "The boarding was announced 30 minutes before the beginning of the procedure. All the passengers were standing in the queue, without any possibilities to sit down. At Luton there is no connection among the announcements and the actual status of the boarding of a particular plane."

Pros: "I like the bubbly upbeat attitude of the flight attendants interacting excellently in English and other languages and also how they dealt with an angry passenger."

Pros: "Brand new planes - on board crew was pleasant and the flights were smooth and on time."
Cons: "Ridiculous size restrictions on carry-on. If you can pack your clothes in a wallet, then you should be able to carry on at no cost. Only the smallest of bags will meet the "free" requirement. Website is awful to attempt to online check in. Crazy that they charge for check in at the airport if you cannot get their site to work. Customer service phone call also costs a quid a minute. It's almost as if they are proud that they screw you if you encounter any difficulty or you've made a mistake in the complicated boarding pass emailing procedure."

Pros: "Nothing at all... They were unfriendly and I missed my flight because of them. Lot money and time is gone"
Cons: "How they organized everything in this day!!!! 4th of July 2017 TERRIBLY Terrible"

Pros: "Nice new plane and caught up time even though it was late leaving left Luton late"
Cons: "Left late"

Pros: "Transparent fare, no frills and punctual."
Cons: "Hideous seats - seat backs don't decline which, combined with minimal legroom (even in "premium" section"), makes for a very uncomfortable flight."

Cons: "This sucked."

Cons: "Seats far too small and uncomfortable."

Pros: "Boarding was smooth and everything was on time"

Pros: "I got me there and back"

Cons: "The flight was an hour late with no announcements made in the terminal"

Cons: "Was an hour late."

Pros: "Flight attendants seemed nice."
Cons: "Over three hour delay for mechanical issues! Also, check in was a big pain. Bought tickets through vayama. Not recommended."

Pros: "The person I was sitting next to."
Cons: "Everything. Horrible experience at Gatwick and witnessed one staff member being very condescending towards a guest and made her get off the plane for Vuelung’s mistake. Will never fly this airline again."

Pros: "Short flying time"
Cons: "Communication with flight delay"

Pros: "Quick flight"
Cons: "Had to exist and renter via departure and go through security again because there was no direct transfer, it was horrible having to go through security again."

Cons: "There was nothing about the trip to like. I still have not made it to Agadir. The flight in Denver was delayed two hours, causing my family to miss all connections. This I turn required me to fork out $1000 additional to make it to my final destination."

Pros: "Empty plane so I could switch to exit row. The other rows do not have enough room for someone 186cm tall"

Pros: "Crew was nice and friendly"
Cons: "Horrendous experience from checking to the airport. Be aware when trying to check in online, not only posible if you don’t pay a fee to choose seats. Therefore you are unable to check in until the last minute, and as they overbook the flight, if you don’t pay, You risk not get into the plane."

Cons: "For the price it's OK, its a low budget airline."

Cons: "A bit late getting underway but flight crew courteous, plane clean, deboarding efficient. Overall, reasonably comfortable efficient budget airline"

Cons: "boarding was slow"

Pros: "Straight check in and boarding process. Even the flight was delayed we arrived on time"
Cons: "No food offered for free. No even water offered"

Pros: "The food was great"
Cons: "I have not gotten my baggage for my flight I have been here 3 days after I landed"

Pros: "Good but not the delay"
Cons: "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."

Pros: "The crew are so helpful and friendly"
Cons: "Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible"

Pros: "Crew"
Cons: "Seats are like deck chairs with no leg room"

Pros: "Clean, nice crew"
Cons: "More than 1 hour delay"

Pros: "Getting off the plane in Barcelona"
Cons: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."

Pros: "Staff and smooth fligfht"
Cons: "Really long delay with hardly any information of when takeoff will be"

Pros: "we reached our destination alive"
Cons: "We sat on the aircraft on the tarmac for two hours, no explanation. Food and drink were served 20 mins before landing, some people didn’t get a chance to have a drink. Staff were disorganised confused and rude. My debit card was handed to another passenger because the steward had no idea what he was doing. Beyond awful!"

Pros: "Seats were clean"
Cons: "Delayed flight which lead to then sitting in the plane on the runway awaiting a time to take off. Flight attendant didn’t serve the back half of then plane with drinks. Luggage Carousel kept changing."

Pros: "Nothing"
Cons: "Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation."

Pros: "Nothing.... Very poor. Generally Vueling has a poor image but I took a chance nothing has changed"
Cons: "On board the plane I was told you have to pay for all the food drinks quite abruptly maybe because I had shorts on and a tee shirt the lady in question thought I did not have much money.....Never go by how somebody is dressed that's my advice to your airline staff...."

Pros: "Safe flight, good leg room"
Cons: "Delayed departure, delayed boarding"

Pros: "Crew was nice and welcoming"
Cons: "Plane took off an hr later, not many vegetarian or vegan meals to choose from, my legs didn’t fit in my seating area..."

Pros: "Boarded from front and back of plane"
Cons: "Very expensive but felt like budget airline. No space at all, legs were in pain bumped up to back of the front chair the whole time. Crew members very inattentive. No room for small carryon items. Would be more okay with this if tickets were cheaper, but for what I paid I expect better"

Cons: "Very little legroom"

Cons: "Flight was delayed 4 hours was unable to catch my connecting flight in London to Barcelona. Had to buy another flight ticket in London, wait another day, pay for a night a hotel to get to my destination in Barcelona. I was supposed to arrive in Barcelona on Saturday April 1st and did not get there until 2 the following day. Will not use this service again."

Pros: "It was comfortable, clean and efficient."
Cons: "The crew didn’t know f they had any vegan food."

Pros: "Furious, Vueling is always late!!!"
Cons: "Always late,, they don't care!!"

Pros: "Staff were fine, lovely to check in online and not have to worry"
Cons: "Once onboard we sat for nearly an hour going nowhere"

Pros: "Excellent check in . Before time arrival."

Pros: "Comfort and friendliness of crew"
Cons: "Everyone told to board at the same time but they no one being boarded for over 30 mins. So left just standing in a long line for ages. Why tell us to board before you’re ready to board anyone? And why all at the same time and not groups of rows?"

Pros: "Great cabin crew"
Cons: "We were left waiting without any information regarding he delay, how long it’d be, nothing!"

Pros: "Quick flight"
Cons: "Everything else! Where am I supposed to put my legs?"

Pros: "I like very much weather of Barcelona which is ideal for me.people of spain very cooperative with excellent attitude."

Pros: "The low price and civilised flight times. Had no hold baggage."
Cons: "Attempts to get extra money by not allowing check in before 7 days without paying extra for choosing seats."

Pros: "Left on time !"
Cons: "Could not buy a beer as they “ran out” of alcohol! Cramped seats and could not position myself comfortably as just no leg room."

Pros: "Perfect"
Cons: "Everything was Ok, staff, ladies are elegant and pleasant. Planes are on time. Could not be better"

Cons: "It was so uncomfortably cramped on the back row that my knees were numb by the end of the flight. I am tall but not ridiculously so. I think there should be minimum standards for legroom that exceed what was available on this flight."

Pros: "Flight not shown delayed at airport. Eventually left an hour late. No information or apology at boarding gate. Staff went and hid so the desk was empty. No apology or explanation on board either. Flight got us from A to Be but with zero grace or service. As a first experience this was bad."
Cons: "Zero service"

Cons: "2h delay for an already late flight. landed at 2am."

Pros: "Nothing"
Cons: "Was not what I expected when booking with British Airways. This low budget airline did not continue the level of service expected when I booked the trip. It was like riding a bus in the sky. #NoComplimentaryAnything"

Cons: "Very very small amount of legroom Flight was delayed c.90 minutes, there wasn't a lot of information and eventually were told they had to use a different plane, which may have explained it's quite poor old condition."

Pros: "Efficient way to get to Paris"

Pros: "Rate. Didn’t like the charge of 55 pounds when I couldn’t check in on my phone. But the person at the desk was pleasant."

Pros: "Price"
Cons: "Lateness and the waiting in the area to board with about 6 other flights in a small area with confusing announcements"

Pros: "All is great. Just tired after a long day...."

Pros: "Airport OK. Efficient service. On time arrival."
Cons: "Gate area bit narrow and clumsy. Walk to plane. Deposit your own bag on large trolley outside plane due to opportunistic charging policy of RyanAir. Seat basic no recline. No seat pockets. No wifi. Still paying £200 return.."

Pros: "we did not receive the boading check in pass even we did an online check in and end up we have to pay 55pounds extra"

Pros: "All good - typical Ryanair - on time , comfortable , good crew , no frills - perfect price"
Cons: "Nothing !"

Pros: "The crew were really friendly and helpful. It was painless, quick, and easy :)"

Pros: "Reasonable seat space, good crew"

Cons: "If we must have random allocated seats and be separated could it be at least boarding on same door. I use my Ryanair app for both of us for check in and it makes boarding chaotic when one is in front and the other at the back"

Pros: "It was very speedy and the crew were helpful, it was value for money."

Cons: "The plane was faulty so we had to change aircrafts and ended up leaving 2.5hours later than scheduled"

Pros: "Cheap and got to Madrid 15 mins early. You get what you pay for."
Cons: "Early Sunday fligh... took 30 mins to queue from motorway to Stansted terminal. If were checking in bag there was a big queue too (I didn't need to). The slowest part was airport security, allow extra 20 minutes at least to get through. Did priority boarding so we didn't queue to board and sat together and had room for our bags (some ended up at feet or in hold)"

Pros: "N/A"
Cons: "6 hour delay. 5 euro voucher - that could only buy water. But worse than that was the staff on board. Their rudeness was beyond belief. They: - Stood next to me and bitched about their job and people on board the flight - Laughed about a girl in front of me and her weight - Yelled at me for having my laptop open at the start of our decent (rather than ask me to close it) - Did not apologies once for the delay (which meant I missed a family members birthday) A formal complaint will be written."

Pros: "The air crew were excellent"
Cons: "Communications around boarding and gates was chaotic and our take off was delayed for over an hour. Staff were rude and unhelpful. They seemed confused themselves and found it difficult to communicate anything helpful to passengers"

Cons: "They took my cabin luggage to the cargo even though it is the right size due to no more space in over head compartment and I believe if they where strict about the size with the All Pax and only allowed one price each in the hand the compartments would have been sufficient. You need to make sure to ask pax to be at check in desk 2 hrs before dept during peak periods due to security takes longer time make the story short I was happy with the above all standards Abdullah Benafif."

Pros: "Price"
Cons: "Allocation of seats saw my wife in 5c and myself in 31d. 31e was vacant."

Pros: "There is nothing to like about flying RyanAir"
Cons: "No legroom, seats are cramped. £100 for 1x 20kg bag and £56 to reserve 2 seats. £2 payment charge in order for me to give them money... No entertainment Delayed inexplicably for an hour on the taxiway - no reason given. There aren't even seat-back pockets. Truly awful flight."

Pros: "Seats were more spacious then expected."
Cons: "When checking in I noticed me and my boyfriend were "randomly allocated" seats 10 rows apart. When I called and enquiried about this I was told that I would have to pay to move the seats even though there were 4 seats available next to my boyfriends allocated seat. This is ridiculous seeing as it was not a separate booking and there were plenty of seats available! On the way back my boyfriend was charged 50 euros for a bag which the flight attendant deemed as oversized even though on the way there it was perfectly fine. Her reasoning was that it would have to be put under the plane... When walking to the plane we saw that most people were asked to leave their hand luggage on the tarmac to be put "under the plane" without being charged so essentially we were ripped off yet again!"

Cons: "Just not nice . I know it is budget but whole experience was nasty"

Pros: "Ryanair compares well with a lot more expensive airlines. It's not perfect by any means but it offers excellent value for money."

Pros: "The flight was on time"
Cons: "The boarding, I had priority boarding pass..I was so confused where to go"

Pros: "Good service to local airports"
Cons: "Left late due to passengers acting like zombies"

Pros: "Friendly and helpful cabin staff"
Cons: "Really cramped seating :-("

Pros: "I didn't like anything"
Cons: "Everything is boor"

Pros: "Nothing I can think of."
Cons: "Flight was delayed by 3 hours. This affect our hotel and taxi arrangements severely. Also the baggage collection was extremey slow and painful with a wait of 1-2 hours."

Pros: "Service on time"
Cons: "People next to me"

Pros: "Overall was fine."
Cons: "The chairs are way far be replaced as they are extremely uncomfortable. Thanks anyway and all the best"

Pros: "Ryanair - the carrier for low class English people looking for a cheap holiday in the sun"
Cons: "Gosh, what a horrible airline. To avoid unless the price is dirt cheap."

Pros: "The flight departed on time and the crew were welcoming on board. The aircraft was clean and tidy. The flight en-route was comfortable, but only as we were asked to move to the emergency exits due to a lack of occupancy. The aircraft arrived on time and disembarkation was efficient. Castellon is a small quiet regional airport and a pleasure to fly from and to. There are now some additional facilities being installed (food and drinks outlets) which will make the experience more comfortable."
Cons: "We pre-paid for speedy boarding and fasttrack. Fasttrack was good but speedy boarding was a waste of money as we were boarded via a single queue onto a bus and then transported to the aircraft. On-board service was chaotic with many passengers around us complaining about the hot food. The method of pre-ordering whilst they then serve the cold service went badly wrong and all around us passenger were complaining about not getting their food. Then it would appear they ran out of one food product which left one passenger behind us very upset and they complained. Our food arrived but it was overcooked and they attempted to overcharge us but did not argue when we pointed out their error. On arrival at Castellon whilst waiting for border entry passengers were queuing onto the tarmac prior to having access to the under-cover terminal. It had been raining but had unfortunately stopped. If it were raining this would not be an acceptable situation and one that Ryanair should address with the airport."

Pros: "As per always, Ryanair are cheap, get you to your destination on time with minimal effort."

Pros: "Friendly, calm crew. Luggage collection was speedy."
Cons: "When gate was announced everyone went straight to long queue, with only one person working gate. No sign of anyone to do priority seating, if we had booked it. We had earlier been in a long queue for security, so were feeling, tired & frazzled. Our hand baggage went into the hold instead of on the plane."

Cons: "Delay"

Pros: "Punctuality, cheery crew, decent leg room compared to some other airlines, inability to recline seats (great!)."
Cons: "Lack of seat-back pocket in front for book, newspaper etc."

Pros: "There wasn't anything that stands out that made me happy."
Cons: "Our flight was delayed. We were asked to go to our gate at 18.55 and had to queue for 45 minutes before getting on the plane as it hadn't landed yet from the previous flight. No information was given regarding this. We got on the plane at about 8.10pm and it took off at 8.30pm, 50 minutes later than the squeduled time."

Pros: "Good price for the ticket and on time departure."
Cons: "It seemed a bit bare bones in terms of fit out, comfort and staffing levels were minimal. That said, at that price who cares."

Pros: "Crew were good"
Cons: "Checkin was a mess 90 guaranteed hand luggage is farcical Control of hand luggage is a joke"

Cons: "Was late almost one hour"

Cons: "Boarding process"

Pros: "Good experience this time. Thank you."

Pros: "The plane arrived before"

Pros: "Friendly staff"
Cons: "small delay. Old plane"

Cons: "early rise for late flight by an hour"

Pros: "Efficient boarding, very friendly and professional cabin crew. Good landing."

Pros: "Nothing"
Cons: "The woman working at the boarding desk. Although we were running late the door was still open and she closed it in front of us and did not let us board the plane making us miss the last flight of the day and for the whole weekend. Horrible staff, terrible airline and costumer service is below acceptable"

Pros: "Price"
Cons: "Motor sounds"

Pros: "Cheap"
Cons: "Cheap"

Pros: "Ryanair is always and will always be the worst airline ever."
Cons: "Because of how Ryanair works"

Pros: "Cannot complain about the price and allocated seating"
Cons: "Not much food available as advertised Herded into the waiting area before the plane has landed, no seating available there"

Pros: "Comfortable enough that I slept the whole way through the flight. I like the tall seats as they provide moe privacy."

Pros: "Friendly staff, arrived early both ways"
Cons: "No leg room, screaming kids, not as cheap as it needed to be for this hassle"