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New plane

Some passengers a bit too noisy.

Price and reliability. Ryanair remain my airline of choice.

Onboard sale of scratch cards. You are still asking for a rating on food and entertainment - you should offer "No Opinion"

45 minute delay on take off

The crew were professional and VERY entertaining

Delayed by 2h30

Delayed by 2h30

Crew very pleasant Flight on time

Had to reming staff about priotity boarding - very disorganised Bag prices are crazy - encurages people take ridiculous sized hand luggage on board and they are not stopped

We were left on the plane for 1 1/2 hours as they missed their slot

Terrible

Terrible

Good leg space and new clean aircraft Landing was superb

Never had a reason to complain when flying with city jet. Smooth check in with a generous luggage allowance just wish they flew to more destinations

Over crowding at gates.Seating area is cramped

Checked in . Boarded .took off .. smooth flight.landed fun began .

less pricey and going to London city airport was good

they demand that headphones are not be used until the seat belt sign comes off. that's almost the whole time, on a short flight.

When the captain said there was only 10 minutes of the flight left and the refreshment cart was less than half way up the aisle, the third flight attendant began taking drinks orders from the back of the plane. He moved forwards and backwards getting everyone drinks and crisps. He even grabbed us some wine, even though only the drinks cart had the wine.

Long time to wait for a drink

When the captain said there was only 10 minutes of the flight left and the refreshment cart was less than half way up the aisle, the third flight attendant began taking drinks orders from the back of the plane. He moved forwards and backwards getting everyone drinks and crisps. He even grabbed us some wine, even though only the drinks cart had the wine.

Long time to wait for a drink

The food was not good

The efficiency and helpfulness of the staff who got us on the next available flight after the one we missed due to the long wait at customs.

Staff was nice. Flight was not fully booked so the crew accommodated the passengers to sit on the empty seats and next to persons they wanted.

Boarding was a mess. Took very long to get on the plane after already extended wait times without any update at the gate. With a flight arrival at 0:30 local time it also does not help if you have to wait an madditiona 20-30 minutes on the plane after landing because the tunnel connection to the gate is not in place.

Smooth check in nice crew - not too complicated

would be nice to have a complimentary glass of water but all beverages and snacks are paid separately

friendly personnel

boarding procedure

My seat..... No row in front of it. Crew were excellent. Friendly and professional Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk

Choice of films. I've seen a lot of them and the rest were awful Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example. Hot food boring, tasteless