1 star
Hotel Genziana
Photos of Hotel Genziana
Overview
Hotel with a 24-hour front desk, steps from National Gallery of Palazzo Spinola Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Hotel Genziana offers 13 air-conditioned accommodations with hair dryers and complimentary toiletries. This Genoa hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and bidets. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hotel Genziana
- Bar/Lounge
- Free Wi-Fi
- Coffee shop
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Internet
- Parking
- Laundry service
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Heating
- Adapter
- Body soap
- Air-conditioned
- Dustbins
Bathroom
- Shower
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- Concierge service
- Safety deposit box
- Mini-market on site
- Key access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Dining
- Minibar
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee shop
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
Bedroom
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
General
- Family rooms
- Tile/marble floor
- Storage available
Media and entertainment
- Flat-screen TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Things to do
- Bicycle hire
Family friendly
- Cribs available
Reviews of Hotel Genziana
7.0
Good
1500 verified ratings
Wonderful
253
Very good
213
Good
241
Okay
178
Fair
233
Mediocre
126
Poor
256
Summary of reviews
Guests say
Guests generally found the service to be friendly and accommodating, highlighting the helpfulness of the staff. However, many reviews pointed out serious concerns regarding the hotel's location, describing it as unsafe and noisy, with reports of unsanitary conditions in the surrounding area. Cleanliness was also a recurring issue, with some guests mentioning dirty bathrooms and unpleasant odors. Overall, while the service received praise, the location and cleanliness left much to be desired.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7 out of 10
45 reviews
Location
Vico Delle Mele 7, 16123 Genoa, Genoa
What's nearby
- Palazzo San Giorgio180 yd
- Palazzo Rosso197 yd
- Palazzi dei Rolli230 yd
- Genoa Via Garibaldi264 yd
- Walls of Genoa268 yd
- Aquarium of Genoa301 yd
- Palazzo Ducale357 yd
- Accademia ligustica di belle arti433 yd
- Genoa City Centre0.3 mi
- Piazza de Ferrari0.3 mi
- Basilica della Santissima Annunziata del Vastato0.3 mi
- Museo delle Culture del Monde0.7 mi
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: 010025-ALB-0047, IT010025A17XYB5IJ7
Essential information about Hotel Genziana
Low season | October |
|---|---|
High season | April |
Average price (weeknight) | £71 |
When to book a room at Hotel Genziana
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in GenoaGood to know
Value for money | 7.5 |
|---|---|
Distance to city centre | 0.9 mi |
Nearest airport | Genoa Cristoforo Colombo |
Distance to airport | 4.0 mi |