Overview

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Chulia Heritage Hotel

No. 380, Chulia Street, George Town (Penang) 10200, Malaysia
+60 4263 3380

£16+

Overall guest ratings

7.6/10 Good
Based on 2,408 reviews

Review highlights

  • 8.9
  • 8.8
  • 5.0
  • 4.9

Good to know

  • Pleasant hotel grounds
  • Good outdoor sports facilities
  • Friendly service

Nearby

    show all

    About

    Located in Penang (Chinatown), Chulia Heritage Hotel is minutes from Camera Museum and Cheong Fatt Tze Mansion. This hotel is within close proximity of Penang Islamic Museum and Cathedral of the Assumption.

    Rooms

    Make yourself at home in one of the 45 air-conditioned rooms featuring LCD televisions. Satellite television is provided for your entertainment. Bathrooms with showers are provided.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Take advantage of the hotel's 24-hour room service.

    Business, Other Amenities

    Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Bicycle hire
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 2,408 reviews
    • 8.9 "Bar is amazing."
    • 8.8 "Great service."
    • 8.8 "Location is great."
    • 8.1 "Generally very clean."
    • 5.0 "Rooms are ok."
    • 4.9 "Internet is poor."
    • 3.8 "Not very comfortable."
    • 1.2 "Awful breakfast."
    View all review categories

    Overall rating

    7.5 Good
    Based on 1,300 reviews
    • 9.2 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      9.5 "95% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      8.2 "Easily accessible by car, said 82%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.3 "Food is delicious."
    • 8.1 "Generally very clean."
      8.0 "80% said rooms were clean."
      9.0 "90% thought it was clean."
      8.4 "84% said the bathroom was clean."
    • 7.0 "Good amenities."
      5.4 "54% thought the building was acceptable."
    • 4.6 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      2.2 "78% said rooms were small."
      0.0 "100% criticized the small bathroom."
      3.3 "67% had problems with the shower."
      4.1 "59% found problems with the furniture."
      2.6 "Air conditioning was criticized by 74%."
      4.2 "58% thought the tv was sub-standard."
      3.5 "65% were disappointed with the minibar."
      0.5 "95% were unhappy with the view."
      4.6 "For 54%, the rooms looked old."
    • 4.6 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 3.5 "Not very comfortable."
      2.2 "78% said rooms were small."
      3.9 "61% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
      2.6 "Air conditioning was criticized by 74%."
    • 1.3 "Awful breakfast."
    View all review categories

    Overall rating

    7.4 Good
    Based on 674 reviews
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 8.2 "Location is great."
      8.5 "City centre within easy reach, said 85%."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 7.8 "Good cleanliness."
      7.4 "74% said rooms were clean."
      9.0 "90% thought it was clean."
      8.3 "83% said the bathroom was clean."
    • 4.7 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.6 "Rooms are not good."
      3.9 "61% complained about the bathroom."
      2.3 "77% said rooms were small."
      2.9 "Air conditioning was criticized by 71%."
      0.0 "100% criticized the small bathroom."
      3.0 "70% had problems with the shower."
    • 1.0 "Awful breakfast."

    Overall rating

    7.2 Good
    Based on 48 reviews
    • 8.7 "Location is great."
    • 8.7 "Good value."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.3 "Generally very clean."
      8.0 "80% said rooms were clean."
    • 5.0 "Rooms are ok."
      4.0 "60% complained about the bathroom."
    • 3.4 "Not very comfortable."

    Overall rating

    7.7 Good
    Based on 385 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.9 "Location is great."
      9.0 "90% liked the proximity to sightseeing."
      9.5 "95% enjoyed the restaurants & bars nearby."
    • 8.1 "Generally very clean."
      7.9 "79% said rooms were clean."
      9.2 "92% thought it was clean."
      8.5 "85% said the bathroom was clean."
    • 6.5 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.2 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 4.9 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      4.1 "59% thought it was too noisy."
      2.3 "77% said rooms were small."
      0.0 "100% criticized the small bathroom."
    • 1.0 "Awful breakfast."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Pleasant hotel grounds"
    "Good outdoor sports facilities"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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