3 stars
Gorillas Lake Kivu Hotel
Photos of Gorillas Lake Kivu Hotel
Overview
Beach hotel with a 24-hour business center and a poolside bar Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and a playground. Gorillas Lake Kivu Hotel offers 35 accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. Beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Gisenyi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Gorillas Lake Kivu Hotel
- Outdoor pool
- Beachfront
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Lake view
- Lockers
- Pool view
- Storage available
- Beachfront
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
Services and conveniences
- Business centre
- Car hire
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Towels/sheets (extra fee)
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Toilet
- Toilet paper
Kitchen
- Electric kettle
- Kitchenette
- Tea/coffee maker
- Coffee machine
- Dining area
Accessibility and suitability
- Private apartment in building
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Upper floors accessible by stairs
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Pool and spa
- Hot tub
- Outdoor pool
- Pool with a view
- Pool bar
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Bedroom
- Extra-long beds (> 2 metres)
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Fishing
- Canoeing
- Hiking
Family friendly
- Child pool
- Complimentary breakfast
- Playground
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Gorillas Lake Kivu Hotel
7.1
Good
209 verified ratings
Wonderful
41
Very good
45
Good
46
Okay
24
Fair
24
Mediocre
12
Poor
17
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, but many expressed dissatisfaction with cleanliness, outdated amenities, and noise levels. Some mentioned issues with room sizes and value for money, while others enjoyed the breakfast and the overall atmosphere.AI-generated from customer reviews
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Score by provider
7.1 out of 10
35 reviews
8 out of 10
1 review
Location
Avenue de la Cooperation, Gisenyi
What's nearby
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Gorillas Lake Kivu Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.7 |
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Distance to city centre | 0.6 mi |