Lake Kivu Serena Hotel

Lake Kivu Serena Hotel

Gisenyi Rwanda, Gisenyi 100, Rwanda
+250 252 541 111
£121
Cheapest

rate per night

8.4
Great

based on 94 reviews

Lake Kivu Serena Hotel
Sat 22/1
Sun 23/1
ProviderNightly total
Travelocity£121
ebookers.com£129
Hotels.com£135

About Lake Kivu Serena Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi and Parking for free
This Gisenyi hotel is on the beach, 0.1 mi (0.1 km) from Gisenyi Beach, and within 6 mi (10 km) of Rwanda Tourism University College and Kigali Independent University.

Photos of Lake Kivu Serena Hotel

Rooms available at Lake Kivu Serena Hotel

Sat 22/1
Sun 23/1
Show deals with
Double rooms(£121 - £152)
Double room
no bed type specified
no bed type specified
Travelocity

£121/night

£121 totalTravelocity
no bed type specified
no bed type specified
Hotels.com

£135/night

£135 totalHotels.com
no bed type specified
no bed type specified
Expedia

£136/night

£136 totalExpedia
Standard rooms(£129 - £217)
Standard Room
no bed type specified
no bed type specified
ebookers.com

£129/night

£129 totalebookers.com
no bed type specified
no bed type specified
Booking.com

£143/night

£143 totalBooking.com
no bed type specified
no bed type specified
Priceline

£143/night

£143 totalPriceline
Deluxe rooms(£376)
Deluxe room
no bed type specified
no bed type specified
Snaptravel

£376/night

£376 totalSnaptravel

Amenities at Lake Kivu Serena Hotel

  • Private beach
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Cleaning products

General

  • Executive lounge access
  • Family rooms
  • Hardwood or parquet floors
  • Inner courtyard view
  • Interconnected room(s) available
  • Lake view
  • Landmark view
  • Lockers
  • Mountain view
  • Pool view
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor

Basics

  • Internet
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Accessible by lift
  • Upper floors accessible by lift

Kitchen

  • Wine glasses
  • Electric kettle
  • Kitchenware
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Pool and spa

  • Infinity pool
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Balcony

Bedroom

  • Electric blankets
  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Dining table

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet
  • Babysitting/child care services (surcharge)

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Trouser press
  • Iron and ironing board

Fitness

  • Fitness centre
  • Tennis

Workspace

  • Desk

Things to do

  • Gift shop

Reviews of Lake Kivu Serena Hotel

8.4
GreatBased on 94 verified guest reviews
8.3Solo
8.1Families
8.5Couples
8.8Friends

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Location

Gisenyi Rwanda, Gisenyi 100

What's nearby

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Lake Kivu Serena Hotel

  • Lake Kivu Serena Hotel is located at Gisenyi Rwanda, 0.8 miles from the centre of Gisenyi.

  • Check-in time is 14:00 and check-out time is 11:30 at Lake Kivu Serena Hotel.

  • Yes, Lake Kivu Serena Hotel offers free Wi-Fi.

  • Yes, Lake Kivu Serena Hotel offers free parking.

  • No, Lake Kivu Serena Hotel does not offer free airport shuttle service.

  • Lake Kivu Serena Hotel is 2.8 miles from Goma. Lake Kivu Serena Hotel is 52.1 miles from Bukavu Kamenbe.

  • Yes, Lake Kivu Serena Hotel is a pet-friendly hotel.

  • Yes, Lake Kivu Serena Hotel has a pool on-site.

Nearby hotels and places to stay

Good to know

Value for money

7.5

Distance to city centre

0.8 mi

Location rating

9.5

Nearest airport

Kigali Intl

Distance to airport

62.9 mi