4 stars
Lake Kivu Serena Hotel
Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi, Rwanda
Gisenyi, Rwanda
See location+250 252 541 111Photos of Lake Kivu Serena Hotel
Overview
Lake Kivu Serena Hotel is located in the resort Rwandan town of Gisenyi, on the shores of Lake Kivu,the sixth largest lake in Africa. The hotel is ideally situated on a sandy palm lined beach, with the nearby Virunga Volcanoes providing a spectacular backdrop on one side and a panoramic view of the lake on the other.Within several hours drive of both the Rwandan capital, and the glorious Volcanoes National Park (home of the world famous mountain gorillas), it overlooks its own private beach and offers; 66 luxury hotel rooms, executive suites and family accommodation, a panoramic restaurant, indoor and beachside bars, a luxury swimming pool, and the Maisha' Health Centre (offering an extensive range of health and beauty regimes, boating, swimming, volley ball, tennis, fishing, hiking and trekking). This hotel on Lake Kivu also boasts a world-class fully-integrated Conference Centre, a distinguishing service offering in Rwanda.
Latest deals for Lake Kivu Serena Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Lake Kivu Serena Hotel
- Fitness centre
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business centre
- Flat-screen TV
- Airport shuttle
- Meeting/Banquet facilities
- Internet
- Parking
Services and conveniences
- Conference rooms
- Business centre
- Express check-out
- Meeting/Banquet facilities
- Room service
- 24-hour front desk
Dining
- Bar/Lounge
- Minibar
- Refrigerator
- Microwave
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
Parking and transportation
- Parking
- Airport shuttle
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
Media and entertainment
- Flat-screen TV
Bathroom
- Hairdryer
Outdoor
- Garden
Laundry
- Laundry facilities
Things to do
- Gift shop
Family friendly
- Babysitting or child care
Fitness
- Fitness centre
Pool
- Pool
Reviews of Lake Kivu Serena Hotel
8.3
Very good
207 verified ratings
Wonderful
99
Very good
59
Good
26
Okay
9
Fair
9
Mediocre
4
Poor
1
Summary of reviews
Guests say
Guests appreciated the hotel's great location, friendly service, and cleanliness. The breakfast was often highlighted as excellent. However, many felt that the rooms were small and the overall value for the price was lacking, especially with some amenities missing like fridges and elevators.AI-generated from customer reviews
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Score by provider
8.4 out of 10
130 reviews
9.6 out of 10
3 reviews
Location
Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi
What's nearby
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:30 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Lake Kivu Serena Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 10.0 |
|---|---|
Distance to city centre | 0.8 mi |