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Lake Kivu Serena Hotel
4 stars

Lake Kivu Serena Hotel

Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi, Rwanda
Gisenyi, Rwanda
See location+250 252 541 111
From
£158
Cheapest

rate per night

8.6
Very good
based on 210 reviews
210 reviews
Room type
Provider
Nightly total
Standard Room
£158
Double room
£163
Superior room
£168
11 more Lake Kivu Serena Hotel deals
11 more Lake Kivu Serena Hotel deals

Photos of Lake Kivu Serena Hotel

Overview

Lake Kivu Serena Hotel is located in the resort Rwandan town of Gisenyi, on the shores of Lake Kivu,the sixth largest lake in Africa. The hotel is ideally situated on a sandy palm lined beach, with the nearby Virunga Volcanoes providing a spectacular backdrop on one side and a panoramic view of the lake on the other.Within several hours drive of both the Rwandan capital, and the glorious Volcanoes National Park (home of the world famous mountain gorillas), it overlooks its own private beach and offers; 66 luxury hotel rooms, executive suites and family accommodation, a panoramic restaurant, indoor and beachside bars, a luxury swimming pool, and the Maisha' Health Centre (offering an extensive range of health and beauty regimes, boating, swimming, volley ball, tennis, fishing, hiking and trekking). This hotel on Lake Kivu also boasts a world-class fully-integrated Conference Centre, a distinguishing service offering in Rwanda.
8.6
Very good rating
Based on 210 verified guest reviews

Latest deals for Lake Kivu Serena Hotel

Fri 18/7
Sat 19/7
Queen room
2 queen beds
£176
Standard Room
bed type unknown
£158
bed type unknown
£160
bed type unknown
£166
Deluxe room
bed type unknown
£247
Double room
bed type unknown
£163
Superior room
bed type unknown
£168
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences

Amenities at Lake Kivu Serena Hotel

  • Private beach
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Inner courtyard view
  • Interconnected room(s) available
  • Lake view
  • Landmark view
  • Lockers
  • Mountain view
  • Pool view
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor

Basics

  • Internet
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Kitchen

  • Wine glasses
  • Electric kettle
  • Kitchenware
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Accessible by lift
  • Upper floors accessible by lift

Pool and spa

  • Infinity pool
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Balcony

Bedroom

  • Electric blankets
  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Dining table

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Trouser press
  • Iron and ironing board

Fitness

  • Fitness centre
  • Tennis

Workspace

  • Desk

Things to do

  • Gift shop

Reviews of Lake Kivu Serena Hotel

8.6
Very good
210 verified ratings
Wonderful
101
Very good
59
Good
27
Okay
9
Fair
9
Mediocre
4
Poor
1

Summary of reviews

Guests say
Guests appreciated the hotel's great location, friendly service, and cleanliness. The breakfast was often highlighted as excellent. However, many felt that the rooms were small and the overall value for the price was lacking, especially with some amenities missing like fridges and elevators.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Amenities8 out of 10
Room Size3 out of 10
Value for Price2.5 out of 10
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Location

Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi

What's nearby

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Lake Kivu Serena Hotel

Low season

High season

Average price (weeknight)

August
June
£163
Cheapest month to stay with an average 1% drop in price.
Most expensive month to stay with an average 2% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Lake Kivu Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Lake Kivu Serena Hotel

  • If you’re after a cheap room at Lake Kivu Serena Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in August and June.
  • The cheapest price a room at Lake Kivu Serena Hotel was booked for on KAYAK in the last 2 weeks was £158, while the most expensive was £158.
  • How long should you stay at Lake Kivu Serena Hotel? KAYAK users usually book their rooms here for 6 days.

FAQs when booking at Lake Kivu Serena Hotel

  • Where is Lake Kivu Serena Hotel located?

    Lake Kivu Serena Hotel is located at Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), 0.8 miles from the centre of Gisenyi.

  • When is check-in time and check-out time at Lake Kivu Serena Hotel?

    Check-in time is 14:00 and check-out time is 11:30 at Lake Kivu Serena Hotel.

  • Does Lake Kivu Serena Hotel offer free Wi-Fi?

    Yes, Lake Kivu Serena Hotel offers free Wi-Fi.

  • Does Lake Kivu Serena Hotel offer free parking?

    Yes, Lake Kivu Serena Hotel offers free parking.

  • How far is Lake Kivu Serena Hotel from the airport?

    Lake Kivu Serena Hotel is 2.6 miles from Goma. Lake Kivu Serena Hotel is 52.1 miles from Bukavu Kamenbe.

  • Does Lake Kivu Serena Hotel have a pool?

    Yes, Lake Kivu Serena Hotel has a pool on-site.

  • How does KAYAK find such great Lake Kivu Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Lake Kivu Serena Hotel in Gisenyi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Lake Kivu Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Lake Kivu Serena Hotel.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
59% cheaper
Makutano Kivu Resort
0.28 mi£62+
2-star hotel
84% cheaper
Musanto Hotel
7.6 Good (205 reviews)0.3 miBeachfront, Restaurant, Bar/Lounge£24+
3-star hotel
58% cheaperGorillas Lake Kivu Hotel7.2 Good (210 reviews)0.56 miOutdoor pool, beachfront, Fitness centre£63+
3-star hotel
81% cheaper
Kivu Peace View Hotel
7.8 Good (84 reviews)0.58 miBar/Lounge, Room service, Free Wi-Fi£29+

Cheapest

See cheapest stays in Gisenyi
2-star hotel
85% cheaper
Ubumwe Hotel
6.2 Good (22 reviews)1.12 miBeachfront, Restaurant, Bar/Lounge£23+
2-star hotel
84% cheaper
Musanto Hotel
7.6 Good (205 reviews)0.3 miBeachfront, Restaurant, Bar/Lounge£24+
3-star hotel
81% cheaper
Kivu Peace View Hotel
7.8 Good (84 reviews)0.58 miBar/Lounge, Room service, Free Wi-Fi£29+
3-star hotel
59% cheaper
Makutano Kivu Resort
0.28 mi£62+

Most recommended

See most recommended stays in Gisenyi
3-star hotel
55% cheaper
The Palm Beach Resort
8.1 Excellent (136 reviews)1.82 miWi-Fi, Free toiletries£68+
3-star hotel
81% cheaper
Kivu Peace View Hotel
7.8 Good (84 reviews)0.58 miBar/Lounge, Room service, Free Wi-Fi£29+
2-star hotel
84% cheaper
Musanto Hotel
7.6 Good (205 reviews)0.3 miBeachfront, Restaurant, Bar/Lounge£24+
3-star hotel
58% cheaperGorillas Lake Kivu Hotel7.2 Good (210 reviews)0.56 miOutdoor pool, beachfront, Fitness centre£63+

Good to know

Value for money

Distance to city centre

7.7
0.8 mi

Everything you need to know for your stay in Gisenyi

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