United Kingdom
GBP

Lake Kivu Serena Hotel

4 stars
8.4
Very good
based on 229 reviews
229 reviews
Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi, Rwanda
Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi
+250 788 200 430
Sat 10/10
-
Sun 11/10
2 guests, 1 room
Pool
Lobby
Restaurant
Pool
Other
Restaurant
Restaurant
Restaurant
Bedroom
Other
Other
Pool
Building
Bedroom
Other
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Conference room
Bedroom
Other
Restaurant
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Balcony
Other
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Other
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Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Set on a private stretch of palm-lined lakeshore in Gisenyi, overlooking Africas sixth-largest lake with the Virunga Volcanoes as a dramatic backdrop, our resort blends tropical charm with modern comfort, offering a unique gateway to Rwandas Great Lakes region.With 66 stylish rooms and suites, guests enjoy spacious accommodation surrounded by manicured gardens and swaying palm trees. Leisure highlights include a spectacular swimming pool, water sports on the lake and a private beach reserved exclusively for hotel guests. Dining is a highlight, with lakefront meals at Kiyaga Restaurant and evening sundowners at Ziwani Caf.Renowned for warm hospitality and personalised service, Lake Kivu Serena Hotel is also one of Rwandas premier venues for weddings, corporate retreats and social gatherings, featuring a modern conference centre and scenic outdoor spaces. Whether for a weekend escape or an extended holiday, it is the perfect lakeside retreat.
8.4
Very good
229 reviews

Latest deals for Lake Kivu Serena Hotel

Sat 10/10
-
Sun 11/10
Deals from
£111
•Cheapest rate per night
Compare prices for Queen room, Standard Room and 10 more Lake Kivu Serena Hotel deals.
Queen room, 2 queen beds
£111
nightly with fees
Standard Room, bed type unknown
£167
nightly with fees
Superior room, bed type unknown
£197
nightly with fees
Superior room, bed type unknown
£153
nightly with fees
Double room, 1 queen bed
£168
nightly with fees
Queen room, 2 queen beds
£182
nightly with fees
Queen room, 2 queen beds
£161
nightly with fees
Superior room, bed type unknown
£211
nightly with fees
Queen room, 2 queen beds
£169
nightly with fees
Superior room, bed type unknown
£172
nightly with fees
Standard Room, bed type unknown
£204
nightly with fees
Superior room, bed type unknown
£185
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Lake Kivu Serena Hotel

  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • Flat-screen TV
  • Airport shuttle
  • Meeting/Banquet facilities

Reviews of Lake Kivu Serena Hotel

8.4
Very good
229 verified ratings
Wonderful
115
Very good
62
Good
27
Okay
11
Fair
9
Mediocre
4
Poor
1

Summary of reviews

Guests say
Guests consistently highlight the hotel's excellent service, with staff described as friendly, helpful, and professional. The breakfast receives high marks for variety and quality. The location, especially the views of Lake Kivu and proximity to the lake, is frequently praised. The pool and overall cleanliness of the hotel are also positively mentioned. Some guests noted issues such as outdated decor, construction noise, and occasional slow room service, but overall, the positives far outweigh the negatives.
AI-generated from customer reviews
Service10 out of 10
Location9.5 out of 10
Breakfast9.5 out of 10
Pool9 out of 10
Cleanliness8.5 out of 10
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Location

Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Lake Kivu Serena Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

November
September
£160
£186
Cheapest month to stay with an average 19% drop in price.
Most expensive month to stay with an average 30% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Lake Kivu Serena Hotel

What is the cheapest day to book Lake Kivu Serena Hotel?

The cheapest day to book Lake Kivu Serena Hotel is Friday, with an average nightly rate of £139. The most expensive day is Saturday at £233 per night.

KAYAK's top tips for your stay at Lake Kivu Serena Hotel

  • If you’re after a cheap room at Lake Kivu Serena Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in November and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Lake Kivu Serena Hotel, plan to stay on a Friday or Thursday. The most expensive day is usually Saturday.
  • The cheapest price a room at Lake Kivu Serena Hotel was booked for on KAYAK in the last 2 weeks was £144, while the most expensive was £144.
  • How long should you stay at Lake Kivu Serena Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Lake Kivu Serena Hotel

  • Where is Lake Kivu Serena Hotel located?

    Lake Kivu Serena Hotel is located at Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), 0.9 miles from the centre of Gisenyi.

  • When is check-in time and check-out time at Lake Kivu Serena Hotel?

    Check-in time is 14:00 and check-out time is 11:30 at Lake Kivu Serena Hotel.

  • Does Lake Kivu Serena Hotel offer free Wi-Fi?

    Yes, Lake Kivu Serena Hotel offers free Wi-Fi.

  • How far is Lake Kivu Serena Hotel from the airport?

    Lake Kivu Serena Hotel is 2.8 miles from Goma. Lake Kivu Serena Hotel is 52.1 miles from Bukavu Kamenbe.

  • Does Lake Kivu Serena Hotel have a pool?

    Yes, Lake Kivu Serena Hotel has a pool on-site.

  • How does KAYAK find such great Lake Kivu Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Lake Kivu Serena Hotel in Gisenyi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Lake Kivu Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Lake Kivu Serena Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
32% cheaper
Lake Kivu Serena Hotel
9 Excellent (8 reviews)0 mi£136+
2-star hotel
88% cheaper
Musanto Hotel
8.1 Excellent (227 reviews)0.3 miBeachfront, Restaurant, Bar/Lounge£24+
3-star hotel
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Western Mountain Hotel
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3-star hotel
56% cheaperGorillas Lake Kivu Hotel6.8 Good (213 reviews)0.56 miOutdoor pool, Fitness centre, Bar/Lounge£88+

Cheapest

See cheapest stays in Gisenyi
2-star hotel
91% cheaper
Kivu Nest Hotel
8.4 Excellent (16 reviews)1.06 miRestaurant, Bar/Lounge, Room service£18+
3-star hotel
91% cheaper
La Planete Hotel
8.3 Excellent (3 reviews)1.48 miRestaurant, Bar/Lounge, Room service£18+
3-star hotel
91% cheaper
La Briella Hotel
7.3 Good (2 reviews)0.66 miFitness centre, Restaurant, Bar/Lounge£19+
3-star hotel
90% cheaper
Zola Apartments
1.1 miWi-Fi, Free toiletries£20+

Most recommended

See most recommended stays in Gisenyi
4-star hotel
32% cheaper
Lake Kivu Serena Hotel
9 Excellent (8 reviews)0 mi£136+
2-star hotel
91% cheaper
Kivu Nest Hotel
8.4 Excellent (16 reviews)1.06 miRestaurant, Bar/Lounge, Room service£18+
3-star hotel
91% cheaper
La Planete Hotel
8.3 Excellent (3 reviews)1.48 miRestaurant, Bar/Lounge, Room service£18+
2-star hotel
88% cheaper
Musanto Hotel
8.1 Excellent (227 reviews)0.3 miBeachfront, Restaurant, Bar/Lounge£24+

Good to know

Value for money

Distance to city centre

10.0
0.9 mi

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