Lake Kivu Serena Hotel

4 stars
8.4
Very good
based on 229 reviews
229 reviews
Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi, Rwanda
Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi
+250 788 200 430
Tue 11/8
-
Wed 12/8
2 guests, 1 room
Pool
Lobby
Restaurant
Pool
Other
Restaurant
Restaurant
Restaurant
Bedroom
Other
Other
Other
Building
Bedroom
Other
Other
Other
Bedroom
Conference room
Bedroom
Other
Restaurant
Other
Balcony
Other
Other
Living room
Other
Other
Other
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Lake Kivu Serena Hotel celebrates the shores of this African Great Lake as a destination of astonishing beauty, where pristine beaches and the sparkling waters of Africas sixth largest lake come together in breathtaking fashion. Your arrival is greeted by a bright, open-plan lobby giving way to a private stretch of beach reserved exclusively for hotel guests. We welcome you to experience unparalleled warmth, hospitality and relaxation at our tropically inspired hotel in Gisenyi, Rwanda.With guest accommodations, restaurants and a spectacular swimming pool nestled among palm trees and manicured grounds and gardens, our privileged waterfront enclave provides all the amenities you would expect from a resort considered by many to be one of Rwandas best.Boasting gracious, personalised hospitality and abundant recreational activities on land and water, this 66-room getaway is the perfect choice for an extended holiday or weekend escape. Guests may choose from a selection of beautifully appointed rooms and suites and savour exceptional dining highlighted by the lakefront Kiyaga Restaurant and evening sundowners on the beach at Ziwani Caf. A modern conference centre and outdoor event venues overlooking the lake set us among the areas premier hotels for corporate and social gatherings.
8.4
Very good
229 reviews

Latest deals for Lake Kivu Serena Hotel

Tue 11/8
-
Wed 12/8
Queen room, 2 queen beds
£109
nightly with fees
Standard Room, bed type unknown
£160
nightly with fees
Superior room, bed type unknown
£189
nightly with fees
Superior room, bed type unknown
£128
nightly with fees
Queen room, 2 queen beds
£166
nightly with fees
Standard Room, bed type unknown
£167
nightly with fees
Queen room, 2 queen beds
£158
nightly with fees
Deluxe room, bed type unknown
£249
nightly with fees
Superior room, 2 twin beds
£164
nightly with fees
Queen room, 2 queen beds
£179
nightly with fees
Superior room, bed type unknown
£219
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Lake Kivu Serena Hotel

  • Outdoor pool
  • Fitness centre
  • Bar/Lounge
  • Room service
  • Business centre
  • Flat-screen TV
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet
  • Pets allowed on request. Charges may apply.

Services and conveniences

  • Conference rooms
  • Room service
  • Business centre
  • Express check-out
  • Meeting/Banquet facilities
  • 24-hour front desk

Dining

  • Bar/Lounge
  • Microwave
  • Minibar
  • Refrigerator

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Designated smoking area

Basics

  • Internet
  • Air-conditioned

Parking and transportation

  • Airport shuttle

Media and entertainment

  • Flat-screen TV

Bathroom

  • Hairdryer

Outdoor

  • Garden

Laundry

  • Laundry facilities

Things to do

  • Gift shop

Family friendly

  • Babysitting/child care services (surcharge)

Fitness

  • Fitness centre

Pool

  • Outdoor pool

Reviews of Lake Kivu Serena Hotel

8.4
Very good
229 verified ratings
Wonderful
115
Very good
62
Good
27
Okay
11
Fair
9
Mediocre
4
Poor
1

Summary of reviews

Guests say
Guests consistently praise the hotel for its outstanding service, friendly and attentive staff, and excellent breakfast with a wide variety of options. The location by Lake Kivu is highly appreciated for its beautiful views and peaceful atmosphere. Many guests highlight the clean and comfortable rooms, as well as the well-maintained pool area. While a few mention minor issues such as outdated decor, construction noise, or slow room service, the overall experience is overwhelmingly positive, making the hotel a top choice for both relaxation and family stays.
AI-generated from customer reviews
Service10 out of 10
Location9.5 out of 10
Breakfast9.5 out of 10
Pool9 out of 10
Cleanliness8.5 out of 10
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Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Lake Kivu Serena Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

October
January
£158
£137
Cheapest month to stay with an average 6% drop in price.
Most expensive month to stay with an average 8% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Lake Kivu Serena Hotel

What is the cheapest day to book Lake Kivu Serena Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Lake Kivu Serena Hotel is Wednesday, with an average nightly rate of £130. The most expensive day is Tuesday at £200 per night.

KAYAK's top tips for your stay at Lake Kivu Serena Hotel

  • If you’re after a cheap room at Lake Kivu Serena Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in October and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Lake Kivu Serena Hotel, plan to stay on a Friday or Saturday. The most expensive day is usually Thursday.
  • The cheapest price a room at Lake Kivu Serena Hotel was booked for on KAYAK in the last 2 weeks was £137, while the most expensive was £137.
  • How long should you stay at Lake Kivu Serena Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Lake Kivu Serena Hotel

  • Where is Lake Kivu Serena Hotel located?

    Lake Kivu Serena Hotel is located at Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), 0.9 miles from the centre of Gisenyi.

  • When is check-in time and check-out time at Lake Kivu Serena Hotel?

    Check-in time is 14:00 and check-out time is 11:30 at Lake Kivu Serena Hotel.

  • How far is Lake Kivu Serena Hotel from the airport?

    Lake Kivu Serena Hotel is 2.8 miles from Goma. Lake Kivu Serena Hotel is 52.1 miles from Bukavu Kamenbe.

  • Does Lake Kivu Serena Hotel have a pool?

    Yes, Lake Kivu Serena Hotel has a pool on-site.

  • How does KAYAK find such great Lake Kivu Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Lake Kivu Serena Hotel in Gisenyi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Lake Kivu Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Lake Kivu Serena Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
16% cheaper
Lake Kivu Serena Hotel
9 Excellent (8 reviews)0 mi£134+
2-star hotel
88% cheaper
Musanto Hotel
8 Excellent (226 reviews)0.3 miBeachfront, Restaurant, Bar/Lounge£19+
3-star hotel
64% cheaper
Western Mountain Hotel
2.9 Mediocre (1 review)0.49 miWi-Fi£59+
3-star hotel
60% cheaperGorillas Lake Kivu Hotel6.8 Good (214 reviews)0.56 miOutdoor pool, Fitness centre, Bar/Lounge£64+

Cheapest

See cheapest stays in Gisenyi
2-star hotel
90% cheaper
Kivu Nest Hotel
8.5 Excellent (11 reviews)1.06 miRestaurant, Bar/Lounge, Room service£16+
3-star hotel
89% cheaper
La Briella Hotel
7.3 Good (2 reviews)0.66 miFitness centre, Restaurant, Bar/Lounge£18+
2-star hotel
88% cheaper
Musanto Hotel
8 Excellent (226 reviews)0.3 miBeachfront, Restaurant, Bar/Lounge£19+
3-star hotel
64% cheaper
Western Mountain Hotel
2.9 Mediocre (1 review)0.49 miWi-Fi£59+

Most recommended

See most recommended stays in Gisenyi
4-star hotel
16% cheaper
Lake Kivu Serena Hotel
9 Excellent (8 reviews)0 mi£134+
2-star hotel
90% cheaper
Kivu Nest Hotel
8.5 Excellent (11 reviews)1.06 miRestaurant, Bar/Lounge, Room service£16+
2-star hotel
88% cheaper
Musanto Hotel
8 Excellent (226 reviews)0.3 miBeachfront, Restaurant, Bar/Lounge£19+
3-star hotel
39% cheaper
Ubumwe Hotel Gisenyi
7.6 Good (33 reviews)0.8 mi£98+

Good to know

Value for money

Distance to city centre

10.0
0.9 mi

Everything you need to know for your stay in Gisenyi

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