Search
Photos
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays
Lake Kivu Serena Hotel
4 stars

Lake Kivu Serena Hotel

Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi, Rwanda
Gisenyi, Rwanda
See location+250 252 541 111
From
£135
Cheapest

rate per night

8.7
Very good
based on 215 reviews
215 reviews
Room type
Provider
Nightly total
Superior room
£135
Standard Room
£158
Double room
£163
13 more Lake Kivu Serena Hotel deals
13 more Lake Kivu Serena Hotel deals

Photos of Lake Kivu Serena Hotel

Overview

Lake Kivu Serena Hotel celebrates the shores of this African Great Lake as a destination of astonishing beauty, where pristine beaches and the sparkling waters of Africas sixth largest lake come together in breathtaking fashion. Your arrival is greeted by a bright, open-plan lobby giving way to a private stretch of beach reserved exclusively for hotel guests. We welcome you to experience unparalleled warmth, hospitality and relaxation at our tropically inspired hotel in Gisenyi, Rwanda.With guest accommodations, restaurants and a spectacular swimming pool nestled among palm trees and manicured grounds and gardens, our privileged waterfront enclave provides all the amenities you would expect from a resort considered by many to be one of Rwandas best.Boasting gracious, personalised hospitality and abundant recreational activities on land and water, this 66-room getaway is the perfect choice for an extended holiday or weekend escape. Guests may choose from a selection of beautifully appointed rooms and suites and savour exceptional dining highlighted by the lakefront Kiyaga Restaurant and evening sundowners on the beach at Ziwani Caf. A modern conference centre and outdoor event venues overlooking the lake set us among the areas premier hotels for corporate and social gatherings.
8.7
Very good rating
Based on 215 verified guest reviews

Latest deals for Lake Kivu Serena Hotel

Mon 22/9
Tue 23/9
Superior room
bed type unknown
£135
nightly with fees
bed type unknown
£137
nightly with fees
bed type unknown
£216
nightly with fees
Standard Room
bed type unknown
£158
nightly with fees
bed type unknown
£160
nightly with fees
bed type unknown
£163
nightly with fees
Queen room
2 queen beds
£176
nightly with fees
Deluxe room
bed type unknown
£247
nightly with fees
Double room
bed type unknown
£163
nightly with fees
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences

Amenities at Lake Kivu Serena Hotel

  • Private beach
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Inner courtyard view
  • Interconnected room(s) available
  • Lake view
  • Landmark view
  • Lockers
  • Mountain view
  • Pool view
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor

Basics

  • Internet
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Kitchen

  • Wine glasses
  • Electric kettle
  • Kitchenware
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Accessible by lift
  • Upper floors accessible by lift

Pool and spa

  • Infinity pool
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Balcony

Bedroom

  • Electric blankets
  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Dining table

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Trouser press
  • Iron and ironing board

Fitness

  • Fitness centre
  • Tennis

Workspace

  • Desk

Things to do

  • Gift shop

Reviews of Lake Kivu Serena Hotel

8.7
Very good
215 verified ratings
Wonderful
105
Very good
60
Good
27
Okay
9
Fair
9
Mediocre
4
Poor
1

Summary of reviews

Guests say
Guests generally loved the location of the hotel, especially its proximity to the lake and the beautiful gardens. The staff received high praise for their friendliness and helpfulness, contributing to a pleasant experience. Many enjoyed the breakfast options available, although some guests felt the hotel was overpriced for the quality of the amenities, and there were complaints about noise levels during certain events. Overall, the cleanliness and atmosphere of the hotel were appreciated, making it a desirable place to stay despite some areas needing improvement.
AI-generated from customer reviews
Service10 out of 10
Location10 out of 10
Cleanliness9 out of 10
Breakfast8.5 out of 10
Value for Price3 out of 10
Noise Level2.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi

What's nearby

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Lake Kivu Serena Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

October
June
£163
£135
Cheapest month to stay with an average 12% drop in price.
Most expensive month to stay with an average 6% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Lake Kivu Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Lake Kivu Serena Hotel

  • If you’re after a cheap room at Lake Kivu Serena Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in October and August.
  • The cheapest price a room at Lake Kivu Serena Hotel was booked for on KAYAK in the last 2 weeks was £135, while the most expensive was £135.
  • How long should you stay at Lake Kivu Serena Hotel? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Lake Kivu Serena Hotel

  • Where is Lake Kivu Serena Hotel located?

    Lake Kivu Serena Hotel is located at Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), 0.8 miles from the centre of Gisenyi.

  • When is check-in time and check-out time at Lake Kivu Serena Hotel?

    Check-in time is 14:00 and check-out time is 11:30 at Lake Kivu Serena Hotel.

  • Does Lake Kivu Serena Hotel offer free Wi-Fi?

    Yes, Lake Kivu Serena Hotel offers free Wi-Fi.

  • Does Lake Kivu Serena Hotel offer free parking?

    Yes, Lake Kivu Serena Hotel offers free parking.

  • How far is Lake Kivu Serena Hotel from the airport?

    Lake Kivu Serena Hotel is 2.8 miles from Goma. Lake Kivu Serena Hotel is 52.1 miles from Bukavu Kamenbe.

  • Does Lake Kivu Serena Hotel have a pool?

    Yes, Lake Kivu Serena Hotel has a pool on-site.

  • How does KAYAK find such great Lake Kivu Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Lake Kivu Serena Hotel in Gisenyi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Lake Kivu Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Lake Kivu Serena Hotel.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
51% cheaper
Makutano Kivu Resort
0.28 mi£63+
2-star hotel
82% cheaper
Musanto Hotel
7.6 Good (213 reviews)0.3 miBeachfront, Restaurant, Bar/Lounge£23+
3-star hotel
42% cheaperGorillas Lake Kivu Hotel7.1 Good (213 reviews)0.56 miOutdoor pool, beachfront, Fitness centre£73+
3-star hotel
72% cheaper
Kivu Peace View Hotel
7.8 Good (84 reviews)0.58 miBar/Lounge, Room service, Free Wi-Fi£36+

Cheapest

See cheapest stays in Gisenyi
2-star hotel
82% cheaper
Musanto Hotel
7.6 Good (213 reviews)0.3 miBeachfront, Restaurant, Bar/Lounge£23+
2-star hotel
78% cheaper
La Corniche Gisenyi
6.3 Good (1 review)0.87 mi£28+
3-star hotel
72% cheaper
Kivu Peace View Hotel
7.8 Good (84 reviews)0.58 miBar/Lounge, Room service, Free Wi-Fi£36+
3-star hotel
51% cheaper
Makutano Kivu Resort
0.28 mi£63+

Most recommended

See most recommended stays in Gisenyi
3-star hotel
72% cheaper
Kivu Peace View Hotel
7.8 Good (84 reviews)0.58 miBar/Lounge, Room service, Free Wi-Fi£36+
2-star hotel
82% cheaper
Musanto Hotel
7.6 Good (213 reviews)0.3 miBeachfront, Restaurant, Bar/Lounge£23+
3-star hotel
47% cheaper
Dian Fossey Nyiramacibir Hotel
7.1 Good (23 reviews)1.06 miBar/Lounge£68+
3-star hotel
42% cheaperGorillas Lake Kivu Hotel7.1 Good (213 reviews)0.56 miOutdoor pool, beachfront, Fitness centre£73+

Good to know

Value for money

Distance to city centre

8.0
0.8 mi

Everything you need to know for your stay in Gisenyi

Complete your trip to Gisenyi

Hotels in Gisenyi

Not what you’re looking for? Find thousands of other hotels, flights, car hires and package deals with KAYAK.