Overview

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Hotel Serra Azul

Rua Garibaldi, 152, Gramado 95670-000, Brazil
+55 543 295 7200

£60+

Overall guest ratings

8.9/10 Excellent
Based on 622 reviews

Review highlights

  • 9.8
  • 9.6
  • 9.3
  • 3.3

Good to know

  • Professional service
  • Friendly service

Nearby

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Game room
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Pool table
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    Based on 622 reviews
    • 9.8 "Terrific location."
    • 9.6 "Excellent breakfast."
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 6.7 "Average amenities."
    • 6.3 "Average cleanliness."
    • 3.3 "Vibe wasn't good."
      0.0 "100% criticized the unstylish hotel."
    • 3.0 "Awful rooms."
      0.0 "100% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      0.6 "94% said rooms were small."
      3.6 "64% said rooms were dirty."
      0.0 "100% criticized the small bathroom."
    • 2.6 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      0.0 "100% criticized the small bathroom."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 466 reviews
    • 9.9 "Terrific location."
    • 9.7 "Excellent breakfast."
    • 9.1 "World class service."
      8.9 "89% thought the service was very professional."
    • 3.3 "Vibe wasn't good."
    • 3.0 "Awful rooms."
      0.0 "100% complained about the bathroom."
      0.8 "92% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      0.0 "100% criticized the small bathroom."
    • 3.0 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      0.0 "100% criticized the small bathroom."
      4.8 "52% didn't like the uncomfortable beds."

    Overall rating

    8.8 Excellent
    Based on 155 reviews
    • 9.9 "Terrific location."
    • 9.6 "Excellent breakfast."
    • 9.3 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 3.1 "Awful rooms."
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou
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