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Crown Plaza Hangzhou
4 stars

Crown Plaza Hangzhou

Tian Cheng Road, 88, Hangzhou 310020, China
Hangzhou, China
See location+86 571 8645 8888
6.1
Okay
based on 64 reviews
64 reviews
Provider
Provider for Crown Plaza Hangzhou
Provider for Crown Plaza Hangzhou
Provider for Crown Plaza Hangzhou

Photos of Crown Plaza Hangzhou

Overview

Rating
Hangzhou hotel in Downtown Hangzhou with a restaurant and a bar A restaurant, a bar/lounge, and a business center are available at this hotel. Additionally, concierge services, a front-desk safe, and a banquet hall are onsite. Crown Plaza Hangzhou offers 230 accommodations.
Rating
6.1
Okay
Based on 64 verified guest reviews

Latest deals for Crown Plaza Hangzhou

Tue 13/5
Wed 14/5

Amenities at Crown Plaza Hangzhou

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • Airport shuttle
  • Meeting/Banquet facilities
  • Laundry service
  • Laundry facilities
  • Hairdryer

Services and conveniences

  • Room service
  • Business centre
  • Express check-out
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • 24-hour front desk

Dining

  • Restaurant
  • Bar/Lounge
  • Refrigerator

Laundry

  • Laundry facilities
  • Laundry service

Basics

  • Free Wi-Fi
  • Air-conditioned

Parking and transportation

  • Airport shuttle

Accessibility and suitability

  • Lift

Bathroom

  • Hairdryer

Things to do

  • Gift shop

General

  • Storage available

Health and safety

  • Safe

Spa

  • Sauna

Reviews of Crown Plaza Hangzhou

6.1
Okay
64 verified ratings
Wonderful
6
Very good
5
Good
14
Okay
12
Fair
10
Mediocre
3
Poor
14

Summary of reviews

Guests say
Guests generally appreciated the location of the hotel, noting its proximity to restaurants and transportation. However, many reviews highlighted significant issues with cleanliness, including dirty bathrooms and rooms. The service received criticism as well, with guests reporting unhelpful staff and language barriers. Overall, while the location was a positive aspect, the hotel fell short in cleanliness and customer service.
AI-generated from customer reviews
Location8 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
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Location

Tian Cheng Road, 88, Hangzhou 310020

What's nearby

  • Hangzhou Theatre2.5 mi
  • Wulin Square2.7 mi
  • Hangzhou Grand Theatre2.9 mi
  • Hangzhou Railway Station3.1 mi
  • Baochu Pagoda3.5 mi
  • West Lake4.1 mi
  • Yellow Dragon Sports Center4.4 mi
  • Hangzhou Botanical Garden4.9 mi
  • Leifeng Pagoda4.9 mi
  • Zhejiang University Yuquan Campus5 mi
  • Jingci Temple5 mi
  • China National Tea Museum6.2 mi

Policies

Check-in/Check-out

Check in anytime after 09:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Crown Plaza Hangzhou

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Crown Plaza Hangzhou

  • Where is Crown Plaza Hangzhou located?

    Crown Plaza Hangzhou is located at Tian Cheng Road, 88 in City Centre, 2.3 miles from the centre of Hangzhou. Hangzhou Theatre is the closest landmark to Crown Plaza Hangzhou.

  • When is check-in time and check-out time at Crown Plaza Hangzhou?

    Check-in time is 09:00 and check-out time is 12:00 at Crown Plaza Hangzhou.

  • Does Crown Plaza Hangzhou offer free Wi-Fi?

    Yes, Crown Plaza Hangzhou offers free Wi-Fi.

  • How far is Crown Plaza Hangzhou from the airport?

    Crown Plaza Hangzhou is 14.4 miles from Hangzhou. Crown Plaza Hangzhou is 65.9 miles from Jinhua Yiwu.

  • How does KAYAK find such great Crown Plaza Hangzhou hotel deals?

    KAYAK scours the web for all room deals available at Crown Plaza Hangzhou in Hangzhou and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crown Plaza Hangzhou and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crown Plaza Hangzhou.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
12% cheaperHangzhou Bay Hotel9.2 Excellent (1 review)0.07 miRestaurant, Free Wi-Fi, Business centre£33+
3-star hotel
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Home Inn Selected Hangzhou East Railway Station Tiancheng Road
0.1 mi£19+
4-star hotel
Hampton By Hilton Hangzhou East Station
0.21 mi£46+
3-star hotel
31% cheaper
East Inn
0.21 mi£26+

Cheapest

See cheapest stays in Hangzhou
2-star hotel
73% cheaper
Donghang Hotel (West Square Branch of Hangzhou East Railway Station)
0.49 mi£10+
2-star hotel
67% cheaper
Hangzhou Yunmeng Hotel
0.3 mi£13+
1-star hotel
61% cheaper
Shangyu Hotel
0.65 mi£15+
2-star hotel
57% cheaperHome Inn Neo Hangzhou East Railway Station Zhejiang University Huajiaci Genshan West Road7.1 Good (11 reviews)0.46 miWi-Fi£16+

Most recommended

See most recommended stays in Hangzhou
3-star hotel
12% cheaperHangzhou Bay Hotel9.2 Excellent (1 review)0.07 miRestaurant, Free Wi-Fi, Business centre£33+
4-star hotel
Yagu Resort Hangzhou
8.6 Excellent (3 reviews)0.56 miIndoor pool, Fitness centre, Bar/Lounge£95+
4-star hotel
8% cheaper
Ssaw Boutique Hotel Hangzhou East
8.3 Excellent (60 reviews)0.56 miFitness centre, Restaurant, Room service£34+
3-star hotel
10% cheaper
Ji Hotel Hangzhou East Railway Station
8 Excellent (14 reviews)0.41 mi£34+

Good to know

Distance to city centre

2.3 mi

Nearest airport

Hangzhou

Distance to airport

14.6 mi

Everything you need to know for your stay in Hangzhou