5 stars
Grand Hyatt Hangzhou
Photos of Grand Hyatt Hangzhou
Overview
Luxury hotel with 5 restaurants and a full-service spa 5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Grand Hyatt Hangzhou offers 388 accommodations with minibars and espresso makers. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Recreational amenities at the hotel include an indoor pool, a health club, and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Grand Hyatt Hangzhou
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Valet parking
Dining
- Wine glasses
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Coffee shop
Services and conveniences
- ATM on-site
- Business centre
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- Bottle of water
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Dustbins
Pool and spa
- Spa and wellness centre
- Massage
- Spa
- Hot tub
- Indoor pool
- Sauna
- Pool with a view
Accessibility and suitability
- Disabled access
- Lift
- Accessible by lift
- No smoking
- Designated smoking area
Bathroom
- Shower
- Hairdryer
- Toilet paper
- Bathrobe
- Private bathroom
Parking and transportation
- Airport shuttle
- Free parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Hiking
- Bicycle hire
- Beauty salon
General
- Executive lounge access
- Seating area
- Telephone
- Storage available
Bedroom
- Alarm clock
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Terrace/Patio
Fitness
- Fitness centre
Reviews of Grand Hyatt Hangzhou
8.6
Very good
497 verified ratings
Wonderful
246
Very good
90
Good
84
Okay
23
Fair
24
Mediocre
12
Poor
18
Summary of reviews
Guests say
Guests consistently praised the hotel's fantastic location near West Lake, highlighting its cleanliness and comfortable accommodations. The service received positive remarks, particularly from the concierge and staff, who were noted for their helpfulness. However, some guests mentioned issues with odors in certain rooms and areas, as well as concerns about the value for price in some cases.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.5 out of 10
12 reviews
Location
28 Hu Bin Road, Hangzhou 310007
What's nearby
- Baochu Pagoda0.5 mi
- West Lake0.8 mi
- Hangzhou Theatre1 mi
- Wulin Square1.1 mi
- Hangzhou Railway Station1.5 mi
- Leifeng Pagoda1.8 mi
- Hangzhou Botanical Garden1.8 mi
- Jingci Temple1.9 mi
- Yellow Dragon Sports Center1.9 mi
- Zhejiang University Yuquan Campus2.2 mi
- China National Tea Museum2.9 mi
- Hangzhou Zoo3.2 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Grand Hyatt Hangzhou
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | June | £140 | £177 |
Cheapest month to stay with an average 18% drop in price. | Most expensive month to stay with an average 10% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Grand Hyatt Hangzhou
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in HangzhouGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
8.1 | 2.6 mi | Hangzhou | 16.7 mi |
Everything you need to know for your stay in Hangzhou
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