Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Grand Metropark Hotel Hangzhou
Top City Hotel

2 Pinghai Rd, Hangzhou 310006, China
+86 571 8708 8088

£55+

Overall guest ratings

8.9/10 Excellent
Based on 2,613 reviews

Review highlights

  • 9.6
  • 9.1
  • 5.0
  • 3.8

Good to know

  • Great reception
  • Friendly atmosphere
  • Good accessibility by car

Nearby

    show all

    About

    Featuring a nightclub, Grand Metropark Hotel Hangzhou puts you within a 10-minute drive of West Lake. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Imperial Kitchen, one of 3 restaurants, which serves Chinese cuisine and is open for lunch and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer 24-hour room service and refrigerators.

    Less More
    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Free parking
    • Pool table
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Outdoor pool
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Outdoor tennis
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 2,613 reviews
    • 9.6 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      9.8 "98% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      9.8 "Near to public transport, according to 98%."
      7.7 "Great parking, according to 77%."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      9.3 "Housekeeping was great, according to 93%."
      7.1 "Management was excellent, said 71%."
    • 6.9 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      1.3 "87% said rooms were small."
      1.4 "86% complained about the bathroom."
      1.7 "For 83%, the rooms looked old."
      0.4 "96% criticized the small bathroom."
      1.7 "83% thought they were poorly maintained."
      3.0 "70% found problems with the furniture."
    • 3.8 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.2 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    • 2.9 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      0.4 "96% criticized the small bathroom."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 287 reviews
    • 9.9 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "Good access to the airport, said 100%."
      9.8 "98% liked the proximity to shopping."
    • 9.2 "Perfectly clean."
      9.5 "95% said rooms were clean."
    • 8.7 "Great service."
      8.9 "89% thought the service was very professional."
      8.8 "88% said the reception staff was great."
      9.8 "98% found the staff to be very friendly."
    • 7.0 "Good breakfast."
    • 5.4 "Rooms are ok."
    • 4.3 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 3.0 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      0.3 "97% criticized the small bathroom."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 1,306 reviews
    • 9.6 "Terrific location."
      9.2 "Easily accessible by car, said 92%."
      9.8 "98% liked the proximity to shopping."
      8.4 "Great parking, according to 84%."
      8.8 "88% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      9.9 "Near to public transport, according to 99%."
    • 9.0 "Perfectly clean."
      9.3 "93% said rooms were clean."
      8.2 "82% thought it was clean."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      9.5 "Housekeeping was great, according to 95%."
    • 7.0 "Good breakfast."
    • 4.1 "Rooms are not good."
      1.0 "90% said rooms were small."
      1.1 "89% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
      0.3 "97% criticized the small bathroom."
      2.3 "Air conditioning was criticized by 77%."
      1.5 "85% thought they were poorly maintained."
      2.6 "74% found problems with the furniture."
    • 3.0 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 2.4 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      0.3 "97% criticized the small bathroom."
      2.3 "Air conditioning was criticized by 77%."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 940 reviews
    • 9.6 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.7 "97% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      7.5 "Great parking, according to 75%."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "Perfectly clean."
      9.3 "93% said rooms were clean."
      8.6 "86% thought it was clean."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.1 "Housekeeping was great, according to 91%."
    • 6.8 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
    • 3.9 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.5 "Not very comfortable."
      1.7 "83% said rooms were small."
      0.5 "95% criticized the small bathroom."
    • 3.1 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 78 reviews
    • 9.7 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 6.7 "Average value."
    • 5.0 "Rooms are ok."
    • 4.0 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 2.9 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 2.7 "Quite uncomfortable."
      1.2 "88% said rooms were small."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly atmosphere"
    "Good accessibility by car"
    data provided by TrustYou

    Photos
    Map

    Map

    Close