Overview

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West Lake State Guest House
Top Luxury Hotel

18 Yanggong Causeway, Hangzhou 310007, China
+86 571 8797 9889

£123+

Overall guest ratings

9.5/10 Excellent
Based on 3,398 reviews

Review highlights

  • 8.7
  • 8.7
  • 8.7
  • 6.6

Good to know

  • Pleasant hotel grounds
  • Great view
  • Friendly atmosphere
  • Luxurious Hotel

Nearby

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    About

    West Lake State Guest House features a marina and puts you within a 15-minute drive of West Lake. Guests indulge in reflexology, then grab a bite to eat at the restaurant. A terrace and a garden are other highlights at this luxurious hotel, and rooms offer LCD TVs and minibars (stocked with some free items).

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free long-term parking
    • Designated smoking area
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.5 Excellent
    Based on 3,398 reviews
    • 8.7 "Vibe was good."
      9.8 "98% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      7.9 "79% enjoyed the lobby entrance."
    • 8.7 "Great service."
      9.6 "96% thought the service was very professional."
      9.2 "92% found the staff to be very friendly."
      7.4 "Housekeeping was great, according to 74%."
      8.2 "82% were happy with the shuttle service."
      7.5 "75% said the concierge service was amazing."
      9.3 "Management was excellent, said 93%."
      7.5 "75% found the restaurant service to be one of the best."
      8.8 "88% were impressed by the valet service."
    • 8.7 "Location is great."
    • 7.6 "Tasty food."
      8.3 "Yummy desserts, said 83%."
      9.0 "90% enjoyed the fish/seafood dishes."
    • 7.3 "Good breakfast."
    • 6.6 "Average amenities."
    • 3.9 "Value below average."
      1.7 "The price was too high for 83%."
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    Overall rating

    9.4 Excellent
    Based on 441 reviews
    • 9.2 "Awesome vibe."
      9.9 "99% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 9.0 "Terrific location."
    • 8.2 "Great service."
      9.6 "96% thought the service was very professional."
      9.2 "92% found the staff to be very friendly."
    • 7.7 "Tasty food."
      9.2 "92% enjoyed the fish/seafood dishes."
    • 7.3 "Good breakfast."
    • 4.4 "Value below average."
      2.3 "The price was too high for 77%."

    Overall rating

    9.5 Excellent
    Based on 2,446 reviews
    • 8.6 "Location is great."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
      8.3 "83% were happy with the shuttle service."
      8.5 "85% were impressed by the valet service."
    • 8.4 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 7.4 "Tasty food."
      8.6 "Yummy desserts, said 86%."
      8.8 "88% enjoyed the fish/seafood dishes."
    • 7.3 "Nice rooms."
      9.7 "97% thought the view was good."
      8.8 "88% said rooms were clean."
    • 6.7 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 3.7 "Value below average."
      1.6 "The price was too high for 84%."
    View all review categories

    Overall rating

    9.5 Excellent
    Based on 441 reviews
    • 8.8 "Great service."
      9.7 "97% thought the service was very professional."
      9.4 "94% found the staff to be very friendly."
    • 8.7 "Vibe was good."
      9.9 "99% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 8.7 "Location is great."
    • 7.7 "Nice rooms."
      9.7 "97% thought the view was good."
      9.0 "90% said rooms were clean."
    • 7.4 "Tasty food."
      7.9 "Yummy desserts, said 79%."
    • 3.4 "Value below average."

    Overall rating

    9.5 Excellent
    Based on 67 reviews
    • 8.9 "Great service."
      9.7 "97% thought the service was very professional."
    • 8.9 "Location is great."
    • 8.6 "Vibe was good."
      9.8 "98% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 7.9 "Tasty food."
    • 7.7 "Good breakfast."
    • 6.4 "Average amenities."
      5.5 "55% thought the building was acceptable."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Pleasant hotel grounds"
    "Great view"
    "Friendly atmosphere"
    "Luxurious Hotel"
    data provided by TrustYou

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