Guest reviews
Overall rating
8.2
Excellent
Based on 5,546 reviews
Overall
8.4
Boarding
8.5
Comfort
8.2
Crew
8.8
Entertainment
7.3
Food
7.8
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Hawaiian Airlines traveller reviews
Pros
"Crew was friendly and accommodating"
"Great leg room in coach!"
"Great service with a smile."
Cons
"The free entertainment is very poor"
"Should not be charged extra to watch movies."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
extra comfort
flight crew
long flight
great flight
hot meal
free entertainment
food was good
friendly staff
movies or tv
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6.3
Pitty they treat it like 'low cost'
Pros: Beautiful plane in great condition. Very pleasant and very comfortable.
Cons: For some reason, no entertainment (only paid, and using your own phone/tablet) and no meal. On the outgoing flight with the same company there was a meal provided. They treat the flight as a 'low cost', only - its a full cost flight. No option to select seats either. All in all - flight was great, but not good enough value for the cost.
review from
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9.3
Cons: There should have been movie/tv options that were free!
review from
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6.8
Cons: Being stuck on the tarmac for 40 minutes with screaming children was not the best :(
review from
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8.5
Pros: Check in was very friendly and efficient.
review from
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7.0
No food was offered as it was a short flight. Tooshrtt for entertain
Pros: Very freely and efficient.
Cons: Seats a bit uncomfortable
review from
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7.6
Pros: Crew great, on time , good flight.
Cons: the headphone jack worked on outbound flight but not on the return flight, different sized hole.
review from
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5.6
Decent value
Pros: Short functional flight at good price point
Cons: Tight quarters, only juice offered in flight as drink
review from
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10.0
pleasant trip
Pros: Comfort and complementary dinner and cocktails
Cons: Nothing
review from
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8.6
Pros: Same as above.
Cons: Entertainment not applicable.
review from
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8.6
Pros: Very courteous. Clean. On time.
Cons: Have to pay for movies. Basically no entertainment for a long flight.
review from
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9.0
Cons: I wish the airline goes back to serving real meals for breakfasts and dinners on the longer flights like going to the islands & returning to mainland. We were expecting warm decent meals like what they use to serve in the past rather than snack type breakfast and sandwiches & chips for dinner, on coach with extended leg room. This is one of the enticing parts of flying this airline.
review from
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10.0
Yay a free meal!
Pros: Hawaiian Airlines is fantastic. Great crew, great service. Loved the bbq chicken sandwich and chips for free. And the free rum punch drink!
Cons: Nothing was bad. It was fantastic.
review from
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9.3
Cons: There should have been movie/tv options that were free!
review from
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8.5
Pros: Check in was very friendly and efficient.
review from
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10.0
pleasant trip
Pros: Comfort and complementary dinner and cocktails
Cons: Nothing
review from
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8.6
Pros: Same as above.
Cons: Entertainment not applicable.
review from
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8.6
Pros: Very courteous. Clean. On time.
Cons: Have to pay for movies. Basically no entertainment for a long flight.
review from
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9.0
Cons: I wish the airline goes back to serving real meals for breakfasts and dinners on the longer flights like going to the islands & returning to mainland. We were expecting warm decent meals like what they use to serve in the past rather than snack type breakfast and sandwiches & chips for dinner, on coach with extended leg room. This is one of the enticing parts of flying this airline.
review from
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10.0
Yay a free meal!
Pros: Hawaiian Airlines is fantastic. Great crew, great service. Loved the bbq chicken sandwich and chips for free. And the free rum punch drink!
Cons: Nothing was bad. It was fantastic.
review from
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6.8
Cons: Being stuck on the tarmac for 40 minutes with screaming children was not the best :(
review from
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7.0
No food was offered as it was a short flight. Tooshrtt for entertain
Pros: Very freely and efficient.
Cons: Seats a bit uncomfortable
review from
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7.6
Pros: Crew great, on time , good flight.
Cons: the headphone jack worked on outbound flight but not on the return flight, different sized hole.
review from
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6.3
Pitty they treat it like 'low cost'
Pros: Beautiful plane in great condition. Very pleasant and very comfortable.
Cons: For some reason, no entertainment (only paid, and using your own phone/tablet) and no meal. On the outgoing flight with the same company there was a meal provided. They treat the flight as a 'low cost', only - its a full cost flight. No option to select seats either. All in all - flight was great, but not good enough value for the cost.
review from
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5.6
Decent value
Pros: Short functional flight at good price point
Cons: Tight quarters, only juice offered in flight as drink
review from
Flight status
Hawaiian Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
108
Honolulu
HNL
Kailua-Kona
KOA
70
Honolulu
HNL
Long Beach
LGB
26
Honolulu
HNL
Portland
PDX
36
Honolulu
HNL
Phoenix
PHX
30
Kahului
OGG
Seattle
SEA
8
Honolulu
HNL
Las Vegas
LAS
4
Honolulu
HNL
Los Angeles
LAX
163
Honolulu
HNL
Lihue
LIH
821
Honolulu
HNL
Tokyo
NRT
22
Honolulu
HNL
Seattle
SEA
20
Honolulu
HNL
Sacramento
SMF
451
Honolulu
HNL
Sydney
SYD
68
Lihue
LIH
Oakland
OAK
25
Portland
PDX
Honolulu
HNL
35
Phoenix
PHX
Honolulu
HNL
612
Honolulu
HNL
Lanai City
LNY
610
Honolulu
HNL
Hoolehua
MKK
613
Lanai City
LNY
Honolulu
HNL
611
Hoolehua
MKK
Honolulu
HNL
620
Honolulu
HNL
Kapalua
JHM
651
Kapalua
JHM
Honolulu
HNL
855
Honolulu
HNL
Tokyo
HND
342
Honolulu
HNL
Hilo
ITO
50
Honolulu
HNL
New York
JFK
48
Honolulu
HNL
Oakland
OAK
346
Honolulu
HNL
Kahului
OGG
12
Honolulu
HNL
San Francisco
SFO
341
Hilo
ITO
Honolulu
HNL
179
Hilo
ITO
Kahului
OGG
51
New York
JFK
Honolulu
HNL
450
Osaka
KIX
Honolulu
HNL
367
Kailua-Kona
KOA
Honolulu
HNL
599
Kailua-Kona
KOA
Lihue
LIH
269
Kailua-Kona
KOA
Kahului
OGG
7
Las Vegas
LAS
Honolulu
HNL
1
Los Angeles
LAX
Honolulu
HNL
63
Los Angeles
LAX
Lihue
LIH
33
Los Angeles
LAX
Kahului
OGG
69
Long Beach
LGB
Honolulu
HNL
324
Lihue
LIH
Honolulu
HNL
500
Lihue
LIH
Kailua-Kona
KOA
64
Lihue
LIH
Los Angeles
LAX
210
Lihue
LIH
Kahului
OGG
824
Tokyo
NRT
Honolulu
HNL
67
Oakland
OAK
Lihue
LIH
23
Oakland
OAK
Kahului
OGG
335
Kahului
OGG
Honolulu
HNL
152
Kahului
OGG
Hilo
ITO
340
Kahului
OGG
Kailua-Kona
KOA
34
Kahului
OGG
Los Angeles
LAX
379
Kahului
OGG
Lihue
LIH
24
Kahului
OGG
Oakland
OAK
40
Kahului
OGG
Portland
PDX
38
Kahului
OGG
San Diego
SAN
42
Kahului
OGG
San Francisco
SFO
46
Kahului
OGG
San Jose
SJC
39
Portland
PDX
Kahului
OGG
37
San Diego
SAN
Kahului
OGG
21
Seattle
SEA
Honolulu
HNL
29
Seattle
SEA
Kahului
OGG
11
San Francisco
SFO
Honolulu
HNL
41
San Francisco
SFO
Kahului
OGG
45
San Jose
SJC
Kahului
OGG
19
Sacramento
SMF
Honolulu
HNL
44
Honolulu
HNL
San Jose
SJC
458
Tokyo
HND
Honolulu
HNL
449
Honolulu
HNL
Osaka
KIX
62
Kailua-Kona
KOA
Los Angeles
LAX
61
Los Angeles
LAX
Kailua-Kona
KOA
47
Oakland
OAK
Honolulu
HNL
452
Sydney
SYD
Honolulu
HNL
460
Seoul
ICN
Honolulu
HNL
445
Honolulu
HNL
Auckland
AKL
15
San Diego
SAN
Honolulu
HNL
43
San Jose
SJC
Honolulu
HNL
16
Honolulu
HNL
San Diego
SAN
444
Brisbane
BNE
Honolulu
HNL
465
Honolulu
HNL
Pago Pago
PPG
466
Pago Pago
PPG
Honolulu
HNL
897
Honolulu
HNL
Beijing
PEK
Top flight routes
Top airports served by Hawaiian Airlines
- Tokyo Haneda Airport (HND)
- Honolulu Airport (HNL)
- Sapporo Chitose Airport (CTS)
- Kahului Airport (OGG)
- New York John F Kennedy Intl Airport (JFK)
- Kona International Airport (KOA)
- Tokyo Narita Airport (NRT)
- Lihue Airport Airport (LIH)
- Osaka Itami Airport (ITM)
- Fukuoka Airport (FUK)
- Hilo International Airport (ITO)
- Los Angeles Airport (LAX)
- Okinawa Naha Airport (OKA)
- Nagoya Chubu Centrair Intl & other airports Airport (NGO)
- Osaka Kansai International Airport (KIX)
Hawaiian Airlines contact information
- HA IATA code
- Call
- hawaiianair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
