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Freezing

Pros: Crew was fast in getting drinks, snacks, dinner, clean up done. Ontime departure and arrival.

Cons: It was FREEZING on the plane! They sell blankets for $10. Not sure if they were trying to drum up blanket sales or what, but they're planes are freezing!! bring a warm coat if you fly Hawaiian Airlines.

Always a smooth flight

Pros: Nice service, smooth flight.

Cons: Food is given but usually pretty bad. Also no free entertainment. Movies and tv shows all cost money.

Cons: Stiff seats.

Cons: Stiff seats

Tired of being subjected to ads and minimal perks

Pros: Food served is actually ok. Planes on time

Cons: I'm so sick and tired of being subjected to damn ads on Hawaiian Airlines flights. They literally use the claims form as an excuse to show a short video about how to fill it out and THEN give you two or three ads because they figure "what the hell we have your attention now and we're going to sell you something and increase our profits." I have had it with this type of capitalism that just milks people's patience. No thanks! And no more damn Hawaiian Airlines credit cards ads! For crying out loud.

Difficult with a family

Pros: I liked that we could all sit together, and it feel like we have enough room.

Cons: On a 5+ hour flight, I was not thrilled with having to pay money for each kid to watch a movie, and then didn't feel as f I could justify spending the money on my husband and I as well, so we didn't watch anything. If each seat has a tv screen, why not have a complimentary in flight movie or two, and then charge if people want to watch something else?