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The Westin Oaks Houston at the Galleria

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5011 Westheimer at Post Oak, Houston, TX 77056, United States

+1 713 960 8100

£103+

The Westin Oaks Houston at the Galleria

Overview
Reviews
Photos
Map

The Westin Oaks Houston at the Galleria - Houston - Building

Provided by Leonardo

The Westin Oaks Houston at the Galleria - Houston - Bedroom

Provided by Leonardo

The Westin Oaks Houston at the Galleria - Houston - Pool

Provided by Leonardo

Overall guest ratings

8.3/10 Excellent

Based on 1487 reviews

Review highlights

Location

8.5
Comfort

8.0
WiFi

3.4
Wellness Area

1.0

Good to know

Professional service
Great view
Great shopping

Nearby

About

With excellent shopping, dining, and entertainment just steps away, The Westin Oaks Houston at the Galleria puts you in the heart of Houston’s chic Uptown district. The hotel is connected to The Galleria, home to Nordstrom, Macy’s, and Saks. Guests will discover everything they need to feel their best, from our WestinWORKOUT® Fitness Studio to the wholesome fare of the White Oak Kitchen + Drinks restaurant. And, with more than 23,000 square feet of meeting space at your disposal, you can host any event in style. Our 406 guest rooms, including six suites, are designed to leave you feeling your best. Enjoy stunning views over the vibrant city of Houston, wake refreshed in our world-renowned Westin Heavenly® Bed, and surround yourself with real pampering in our Heavenly® Bath.

Starwood Hotels

Amenities

Fitness centre
Pets allowed on request. Charges may apply.
Facilities for disabled guests
ATM on-site
Babysitting or child care
Business centre
Car hire
Internet
Wi-Fi
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24 Hour Front Desk
Safe
Designated smoking area
Storage available
Free parking
Wedding services

Guest reviews

All reviews

Families

Couples

Business

Solo

Overall rating

8.3 Excellent

Based on 1,487 reviews

Location

8.5

Comfort

8.0

Service

6.9

Room

6.6

Breakfast

6.2

Food

5.0

Vibe

4.5

Bar and Beverages

4.2

Amenities

4.0

WiFi

3.4

Wellness Area

1.0

Overall rating

8.4 Excellent

Based on 654 reviews

Location

8.4

Comfort

7.9

Room

6.5

Service

6.4

Value for money

6.1

Vibe

5.2

Food

4.3

Amenities

4.0

WiFi

3.3

Overall rating

8.2 Excellent

Based on 490 reviews

Location

7.9

Comfort

7.7

Service

7.0

Cleanliness

6.9

Room

6.2

Amenities

4.0

Vibe

3.6

Overall rating

8.1 Excellent

Based on 193 reviews

Location

8.2

Service

7.0

Value for money

6.4

Room

6.0

Overall rating

8.4 Excellent

Based on 148 reviews

Location

8.4

Comfort

8.1

Room

6.9

Service

6.9

Value for money

5.8

Vibe

4.5

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

friendly staff

galleria mall

valet parking

free parking

hotel was very nice

great view

galleria area

great location

great room

large room

access to the mall

pink mold

great hotel

spacious rooms

parking garage

right in the galleria

location and free parking

location and the room

easy access to the mall

needs a complete

staff and the free parking

9.4

Pros: Location

Cons: Room service

Reviewed Nov 2016

review from
8.6

Pros: There was a problem with one of the two rooms originally reseved. The staff was very helpful and friendly. Thank you! The room is spacious and beds, bedding are great!

Cons: Bathroom too small, too old. Coffee machine cheap, awful.

Reviewed Aug 2014

review from
8.0

Nice

Pros: Close to the mall, beds are comfortable, free parking

Cons: Needs to be cleaner

Reviewed Sep 2015

review from
2.0

Cons: The agency ( Kayak ) didnot my reservation to the hotel i was stuck for 4 hours with no solution , later on I got email with refund.

Reviewed Sep 2017

review from
6.0

Cons: Double queen size bed room is book but it's not available while checkin

Reviewed Jul 2016

review from
10.0

Expectations exceeded

Pros: Although I arrived after 11:00 PM, I was greeted promptly, professionally and courteously. When it was discovered there had been an error in my booking information (Not by the hotel itself), they addressed and resolved the issue immediately. My room was spacious, clean. Self-parking was free.

Cons: There was no ramp for my rolling luggage between the parking garage and the hotel elevator. This, however, was a minor inconvenience.

Reviewed Sep 2015

review from

9.4

Pros: Location

Cons: Room service

Reviewed Nov 2016

review from
8.6

Pros: There was a problem with one of the two rooms originally reseved. The staff was very helpful and friendly. Thank you! The room is spacious and beds, bedding are great!

Cons: Bathroom too small, too old. Coffee machine cheap, awful.

Reviewed Aug 2014

review from
10.0

Expectations exceeded

Pros: Although I arrived after 11:00 PM, I was greeted promptly, professionally and courteously. When it was discovered there had been an error in my booking information (Not by the hotel itself), they addressed and resolved the issue immediately. My room was spacious, clean. Self-parking was free.

Cons: There was no ramp for my rolling luggage between the parking garage and the hotel elevator. This, however, was a minor inconvenience.

Reviewed Sep 2015

review from

8.0

Nice

Pros: Close to the mall, beds are comfortable, free parking

Cons: Needs to be cleaner

Reviewed Sep 2015

review from

2.0

Cons: The agency ( Kayak ) didnot my reservation to the hotel i was stuck for 4 hours with no solution , later on I got email with refund.

Reviewed Sep 2017

review from
6.0

Cons: Double queen size bed room is book but it's not available while checkin

Reviewed Jul 2016

review from

Map