Overview

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The Westin Galleria Houston
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5060 West Alabama, Houston, TX 77056, United States
+1 713 960 8100

£122+

Overall guest ratings

8.2/10 Excellent
Based on 910 reviews

Review highlights

  • 9.2
  • 7.7
  • 5.7
  • 5.6

Good to know

  • Accessible parking
  • Affordable parking

Nearby

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    About

    With endless shopping, dining, and entertainment just steps away, The Westin Galleria Houston puts you in the center of Houston’s chic Uptown district. The hotel is connected to The Galleria shopping center, home to Nordstrom, Macy’s, and Saks. Guests will discover everything they need to feel their best, from our 24-hour WestinWORKOUT® Fitness Studio to the wholesome fare of the Daily Grill restaurant. And, with more than 72,000 square feet of meeting space, we can host any event in style. Our 478 guest rooms and suites are designed to leave you feeling your best. Indulge the senses with our world-renowned Westin Heavenly® Bed, Heavenly® Bath, complimentary Starbucks® coffee, and stunning views of the vibrant city of Houston.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Express check out
    • Cable or satellite TV
    • Internet (surcharge)
    • Free parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 910 reviews
    • 9.2 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      7.6 "Great parking, according to 76%."
      9.2 "92% thought parking was inexpensive."
      7.8 "Easily accessible by car, said 78%."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 6.8 "Average comfort."
      5.0 "For only 50%, the noise level was all right."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
      5.9 "59% considered the lobby entrance to be so-so."
    • 5.8 "Food is average."
    • 5.7 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      5.6 "56% thought the kitchenette was ok."
      5.7 "For only 57%, the tv was ok."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 3.3 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      3.3 "67% didn't like the unstylish hotel."
    • 3.0 "Disappointing internet connection."
      3.4 "66% thought it was overpriced."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 336 reviews
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      7.4 "Great parking, according to 74%."
      9.3 "93% thought parking was inexpensive."
    • 7.2 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.4 "Average comfort."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.6 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 3.5 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 2.8 "Disappointing internet connection."
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    Overall rating

    8.4 Excellent
    Based on 327 reviews
    • 9.2 "Terrific location."
      7.6 "Great parking, according to 76%."
      9.7 "97% liked the proximity to shopping."
      9.3 "93% thought parking was inexpensive."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.0 "High comfort."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.5 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
    • 5.0 "Average cleanliness."
    • 3.3 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 2.9 "Disappointing internet connection."
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    Overall rating

    7.9 Good
    Based on 154 reviews
    • 9.2 "Terrific location."
      7.7 "Great parking, according to 77%."
      9.5 "95% liked the proximity to shopping."
      9.1 "91% thought parking was inexpensive."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.1 "Average comfort."
    • 5.9 "Average value."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.2 "Rooms are ok."
    • 3.2 "Disappointing internet connection."
      3.9 "61% thought it was overpriced."
      2.3 "77% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.6 Good
    Based on 91 reviews
    • 9.1 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 7.2 "High comfort."
      8.0 "80% said the beds were comfortable."
    • 5.8 "Rooms are ok."
    • 5.8 "Average value."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Accessible parking"
    "Affordable parking"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    galleria mall
    westin
    room was nice
    houston
    nice staff
    nice hotel
    great location
    self parking
    free parking
    hotel had a great location
    free wifi in lobby
    inside the mall
    right next to galleria
    location and free parking
    great and the room
    great location for shopping
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