Pros (+) Room super comfy
Cons (-) Room Air conditioner could be better. Hotel lobby was remodeling and i didn't know until i got there.
4 stars
JW Marriott Houston by The Galleria
Photos of JW Marriott Houston by The Galleria
Overview
Welcome to the completely renovated JW Marriott Houston by The Galleria. Situated across from the Galleria mall, our hotel allows each guest easy access to a luxury shopping and dining experience. For those traveling with family, our hotel is conveniently located near the Houston Zoo and Downtown Aquarium. Our on-site restaurant, Stray Horse, is open for breakfast, lunch and dinner and features elevated cuisine with regional flavors. Visit JW Market for crafted coffee and grab-n-go options. Stay on track with your fitness goals in our spacious hotel fitness center and yoga room. Enjoy the fresh air at our rooftop pool overlooking the city or enhance your experience with a private pool cabana. Our 41,500 sq ft of renovated space offers memorable settings where events can thrive. End your evening in a renovated suite with stylish furnishings, luxury bedding, and city views. Throughout your stay in Houston, Texas, let us treat you to the seamless service and an enriching experience.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at JW Marriott Houston by The Galleria
- Outdoor pool
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Valet parking
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Non-feather pillow
- Pets not allowed
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Breakfast in the room
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Executive lounge access
- Interconnected room(s) available
- Storage available
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Outdoor pool
Things to do
- Gift shop
- Cycling
- Bowling
- Hiking
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
Parking and transportation
- Parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness centre
- Tennis
Outdoor
- Terrace/Patio
Reviews of JW Marriott Houston by The Galleria
8.1
Very good
340 verified ratings
Wonderful
191
Very good
43
Good
27
Okay
20
Fair
24
Mediocre
9
Poor
26
Summary of reviews
Guests say
Guests appreciated the great location and friendly service of the hotel. Cleanliness was also highlighted positively, with many noting the nice and clean rooms. However, some guests experienced issues such as noise from the elevators, uncomfortable beds, and concerns about the bathroom cleanliness. Additionally, there were complaints regarding hidden fees and the need for hotel updates.AI-generated from customer reviews
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Score by provider
7.9 out of 10
1 review
9.2 out of 10
4 reviews
All reviews
Pros (+) The Destino bar staff was phenomenal!
Pros (+) Great service, accessible, clean and modern
Cons (-) Having the room right across the elevators and right below the concierge lounge. The constant noise from the elevators and the clunking from above made for a poor nights sleep.
Pros (+) Free wifi was great and would have been much more stressful without it
Cons (-) Friendly professional staff
Location
5150 Westheimer Road, Houston, TX 77056
What's nearby
- Lakewood Church2 mi
- Buffalo Bayou Park3.9 mi
- Rice University4.6 mi
- Museum of Fine Arts4.7 mi
- Houston Museum of Natural Science4.8 mi
- Houston Zoo4.9 mi
- Hermann Park5 mi
- Sam Houston Park5.8 mi
- Co-Cathedral of the Sacred Heart5.9 mi
- Downtown Houston6 mi
- Houston Theater District6.1 mi
- Houston JPMorgan Chase Tower6.2 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about JW Marriott Houston by The Galleria
Low season | January |
|---|---|
High season | April |
Average price (weekend night) | £290 |
When to book a room at JW Marriott Houston by The Galleria
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.5 |
|---|---|
Distance to city centre | 6.0 mi |
Nearest airport | Houston Hobby |
Distance to airport | 13.0 mi |