Overview

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Indian Wells Resort Hotel

76-661 Highway 111, Indian Wells, CA 92210, United States
+1 760 345 6466

£105+

Overall guest ratings

7.4/10 Good
Based on 1,754 reviews

Review highlights

  • 9.2
  • 8.2
  • 5.5
  • 5.4

Good to know

  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    Location.

    Lucille Ball and Desi Arnaz conceived of the Indian Wells Resort Hotel in Indian Wells, Calif; as an exclusive desert escape. Indian Wells Country Club and the Golf Resort at Indian Wells is adjacent to this resort that is dramatically framed by the Santa Rosa Mountains.

    Hotel Features.

    Drenched in natural light, the resort's inviting lobby is furnished with overstuffed wicker chairs and a collection of horse statues in tribute to two nearby polo fields. A winding staircase overlooks an indoor grotto with playful fountains and verdant flora. The resort features 18,000 square feet of flexible meeting and banquet space, including three distinctively designed ballrooms and three smaller meeting spaces. The "100 Club" is a cigar bar-like meeting suite accented with rich, dark wood and leather furnishings. A lobby business center and computer stations accommodate traveling professionals. Wireless Internet access is available throughout the hotel.

    Recreational opportunities abound as guests may take advantage of an outdoor splash pool, spa tub, two tennis courts and a mirrored fitness room. Dining options include Frank's Place, an upscale restaurant with live entertainment on selected evenings, and the seasonal Palm Terrace that offers tempting poolside fare. This is a smoke-free property.

    Guestrooms.

    This three-story resort features 126 standard guestrooms and 25 suites, including one, two-story, four-bedroom townhouse. All are nonsmoking. Marble bathrooms include complimentary toiletries. All rooms have coffeemakers, flat-screen TVs, video game consoles, and complimentary wireless Internet access.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Golf
    • No smoking
    • Cable or satellite TV
    • Pets not allowed
    • Free valet parking
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    Based on 2,073 reviews
    • 9.2 "Terrific location."
      7.4 "Great parking, according to 74%."
      9.6 "96% liked the proximity to shopping."
      9.5 "95% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
    • 8.2 "Pool is good."
    • 6.6 "Service is ok."
      5.6 "56% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
      5.0 "Bar service was average, according to 50%."
    • 5.9 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
      5.9 "Only 59% thought the pool was clean."
    • 5.6 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.9 "59% thought the bathroom was big enough."
      6.2 "62% thought the minibar was ok."
    • 5.5 "Internet is average."
    • 5.4 "Breakfast is mediocre."
    • 5.2 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
      6.3 "The price was ok for 63%."
      5.0 "50% thought the dining experience was appropriate."
      6.0 "60% thought the snacks were adequate."
    • 4.8 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 1,119 reviews
    • 9.1 "Terrific location."
    • 8.3 "Pool is good."
    • 5.8 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 5.5 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      5.3 "53% said the reception staff was ok."
      7.0 "70% found the restaurant service to be one of the best."
    • 5.2 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      5.7 "Only 57% said rooms were clean enough."
      6.0 "60% thought the minibar was ok."
    • 5.1 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      5.9 "Only 59% thought the pool was clean."
    • 5.0 "Bar is ok."
    • 5.0 "Breakfast is mediocre."
    • 5.0 "Vibe was decent."
      1.5 "85% criticized the unstylish hotel."
    • 4.8 "Disappointing food."
      3.8 "62% did not enjoy the desserts."
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    Overall rating

    7.0 Good
    Based on 580 reviews
    • 9.1 "Terrific location."
      7.6 "Great parking, according to 76%."
      9.3 "93% thought parking was inexpensive."
    • 8.0 "Pool is good."
    • 7.6 "High value."
      9.4 "94% were happy with the price of the breakfast."
    • 6.4 "Service is ok."
      5.5 "55% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 5.6 "Internet is average."
    • 5.3 "Average comfort."
    • 5.2 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      3.6 "64% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      3.0 "70% found problems with the furniture."
      1.5 "For 85%, the rooms looked old."
    • 4.5 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    Based on 228 reviews
    • 8.9 "Location is great."
    • 8.3 "Good value."
    • 6.5 "Service is ok."
    • 6.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 6.0 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 5.5 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 4.9 "Disappointing food."
    • 4.8 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 145 reviews
    • 9.3 "Terrific location."
    • 7.8 "High value."
      9.4 "94% were happy with the price of the breakfast."
    • 6.8 "Service is ok."
      5.8 "58% said the reception staff was ok."
    • 5.9 "Average cleanliness."
      5.7 "57% thought the cleanliness of the hotel was average."
      6.0 "Only 60% said rooms were clean enough."
    • 5.6 "Breakfast is mediocre."
    • 5.5 "Average amenities."
    • 5.4 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      6.0 "Only 60% said rooms were clean enough."
    • 5.3 "Average comfort."
      5.0 "Beds were acceptable for 50%."
    • 4.8 "Disappointing food."
    • 4.5 "Vibe wasn't good."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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