Overview

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Indian Wells Resort Hotel

76-661 Highway 111, Indian Wells, CA 92210, United States
+1 760 345 6466

£92+

Overall guest ratings

7.4/10 Good
Based on 1,871 reviews

Review highlights

  • 9.1
  • 8.5
  • 5.3
  • 5.2

Good to know

  • Friendly service

Nearby

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    About

    Location.

    Lucille Ball and Desi Arnaz conceived of the Indian Wells Resort Hotel in Indian Wells, Calif; as an exclusive desert escape. Indian Wells Country Club and the Golf Resort at Indian Wells is adjacent to this resort that is dramatically framed by the Santa Rosa Mountains.

    Hotel Features.

    Drenched in natural light, the resort's inviting lobby is furnished with overstuffed wicker chairs and a collection of horse statues in tribute to two nearby polo fields. A winding staircase overlooks an indoor grotto with playful fountains and verdant flora. The resort features 18,000 square feet of flexible meeting and banquet space, including three distinctively designed ballrooms and three smaller meeting spaces. The "100 Club" is a cigar bar-like meeting suite accented with rich, dark wood and leather furnishings. A lobby business center and computer stations accommodate traveling professionals. Wireless Internet access is available throughout the hotel.

    Recreational opportunities abound as guests may take advantage of an outdoor splash pool, spa tub, two tennis courts and a mirrored fitness room. Dining options include Frank's Place, an upscale restaurant with live entertainment on selected evenings, and the seasonal Palm Terrace that offers tempting poolside fare. This is a smoke-free property.

    Guestrooms.

    This three-story resort features 126 standard guestrooms and 25 suites, including one, two-story, four-bedroom townhouse. All are nonsmoking. Marble bathrooms include complimentary toiletries. All rooms have coffeemakers, flat-screen TVs, video game consoles, and complimentary wireless Internet access.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Golf
    • No smoking
    • Cable or satellite TV
    • Pets not allowed
    • Free valet parking
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    Based on 1,871 reviews
    • 9.1 "Terrific location."
      8.2 "Great parking, according to 82%."
      8.4 "84% liked the proximity to shopping."
      9.6 "96% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
    • 8.5 "Pool is good."
    • 7.5 "High value."
      9.4 "94% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 7.0 "Good service."
      5.6 "56% said the reception staff was ok."
      5.8 "Only 58% thought the service was professional."
      5.6 "Only 56% found the restaurant service to be good."
      5.9 "59% thought the valet service was acceptable."
      6.8 "Bar service was average, according to 68%."
    • 5.4 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
      6.2 "Only 62% thought the pool was clean."
    • 5.2 "Average comfort."
    • 5.2 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      6.9 "69% thought the minibar was ok."
    • 4.6 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 3.8 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 1,029 reviews
    • 9.2 "Terrific location."
      8.0 "Great parking, according to 80%."
    • 8.6 "Pool is good."
    • 7.5 "High value."
      9.5 "95% were happy with the price of the breakfast."
    • 6.8 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      5.2 "52% said the reception staff was ok."
      5.4 "Only 54% thought the service was professional."
      6.2 "Bar service was average, according to 62%."
    • 5.7 "Food is average."
    • 4.9 "Not very clean."
      2.5 "75% said the bathroom was dirty."
    • 4.9 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      2.2 "78% thought they were poorly maintained."
      4.8 "52% complained about the bathroom."
      2.4 "76% found problems with the furniture."
      1.8 "For 82%, the rooms looked old."
      2.6 "Air conditioning was criticized by 74%."
      2.5 "75% said the bathroom was dirty."
    • 4.8 "Breakfast is below average."
    • 4.4 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 4.2 "Internet is poor."
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    Overall rating

    7.3 Good
    Based on 523 reviews
    • 9.1 "Terrific location."
      8.3 "Great parking, according to 83%."
      9.3 "93% thought parking was inexpensive."
    • 8.4 "Pool is good."
    • 7.1 "High value."
      9.4 "94% were happy with the price of the breakfast."
    • 7.0 "Good service."
      5.7 "57% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
    • 5.6 "Food is average."
    • 5.4 "Average cleanliness."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 5.4 "Breakfast is mediocre."
    • 5.3 "Average comfort."
    • 5.1 "Rooms are ok."
    • 4.3 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 205 reviews
    • 9.0 "Terrific location."
      8.5 "Great parking, according to 85%."
    • 8.7 "Pool is good."
    • 8.1 "Good value."
      9.5 "95% were happy with the price of the breakfast."
    • 7.2 "Good service."
      7.3 "73% found the staff to be very friendly."
    • 5.9 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."
    • 4.9 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
    • 4.4 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.4 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      5.0 "Only 50% said rooms were clean enough."
      1.9 "For 81%, the rooms looked old."
      1.8 "82% thought they were poorly maintained."
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    Overall rating

    7.9 Good
    Based on 112 reviews
    • 9.0 "Terrific location."
    • 7.5 "High value."
    • 7.0 "Good service."
      7.1 "71% found the staff to be very friendly."
    • 5.5 "Food is average."
    • 5.4 "Breakfast is mediocre."
    • 5.3 "Average amenities."
    • 5.1 "Average cleanliness."
      5.4 "54% thought the cleanliness of the hotel was average."
    • 5.1 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
    • 5.0 "Average comfort."
    • 4.3 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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