Pros (+) The hotel had a nice environment for families, it was clean, and everyone was very friendly. We were exhausted when we got there but still had a long evening the coffee bar in the lobby was a welcomed site it was complete with our favorite creamers as well. There was a mix up with our room that was supposed to be prepaid but apparently wasn't. Jacob went above and beyond to make sure we wouldn't b...
Cons (-) The lady that checked us in failed to tell me that our room had not been prepaid and that The Hampton Inn would be charging my card instead. Instead of informing me of this I got a bill slipped under my door while we slept causing me to have to inquire into what was going on. Jacob really did save this situation, however I did not appreciated her lack of communication.
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