Recent reviews
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- Negative
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2.0
I am totally sad and angry
Pros: When I arrived to airport I went to Payless office at airport as per my reservation but they informed me that no any car available and they totally refused to help me FYI It’s first time to visit Turkey
Cons: I would like to inform u that I will not deal with your site again and I will inform every person I know about your bad service Plus I will post at Facebook
review from
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8.4
Have many choices
Pros: Employees are perfect
Cons: The price
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2.0
Bad service
Pros: The car was in good condition
Cons: Such bad service at reception, they told me that I needed to pay for insurance again after buying insurance on Kayak. Then the car wasn’t filled with fuel as stated on the website. I then also had to pay extra when I brought the car back to SAW airport for the parking
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3.6
Cons: They charge me 2 times for insurance and the payless custumer service didn't help me att all. I will never rent a car from this page and payless.
review from
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2.0
Make sure what car you get before signing
Pros: Nothing
Cons: Classification of the cars is terrible. How come car A and car B can be considered as the same class cars as car A’s price is double of car B??? And they tell you that they will give you car A, But in the last minute try to give you car B. I cancelled booking. And I really am doubtful about renting again from Payless!! Those who want to rent must make sure what car they will get you
review from
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2.0
Terrible in all means
Cons: Didn't get the car I asked for or similar as I booked, also I requested full to full I got empty and was panicked cause I couldn't find a gas station near by in the middle of the night. Not very helpful staff! Payless never again!
review from
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2.0
Cons: They refused to rent a car to me. They told me that they don't have a car to rent.
review from
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2.0
COMPLETE RIP OFF!!
Pros: location,
Cons: they don't honor online pricing, they overcharged and force you to take insurance. Car was dirty, damaged and had no gas.
review from
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2.0
Terrible experiencr
Cons: Even though I made the reservation for Saturday and had a confirmation number, when I went to the counter at the airport I wad told I could not rent a car for less than three days. Terrible experience cost me two hours of frustration until I ended up finding a bus. I tried to get in touch with the company but they have no email and never tweeted.
review from
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2.0
They refused to give me the car
Cons: In the website there was one amount to pay during the car rental period but once I went there to take it they asked for extra payments and deposit and visa .....
review from
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2.0
They are not Proffetional
Cons: When I came to the counter there weren't similar car to the one I have booked. They offer me smaller car with same price and they start bargaining so I decided to leave them. They weren't helpful nor they were ready.
review from
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2.0
They didn't have my reservation
Pros: Although I showed them my online reservation through Kayak with my confirmation number they said they didn't recieve anything and when I tried to hire a car anyway the price they gave me was re than double what I was offered online. Very dodgy service so I went to a different company.
review from
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2.0
I am totally sad and angry
Pros: When I arrived to airport I went to Payless office at airport as per my reservation but they informed me that no any car available and they totally refused to help me FYI It’s first time to visit Turkey
Cons: I would like to inform u that I will not deal with your site again and I will inform every person I know about your bad service Plus I will post at Facebook
review from
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2.0
Bad service
Pros: The car was in good condition
Cons: Such bad service at reception, they told me that I needed to pay for insurance again after buying insurance on Kayak. Then the car wasn’t filled with fuel as stated on the website. I then also had to pay extra when I brought the car back to SAW airport for the parking
review from
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3.6
Cons: They charge me 2 times for insurance and the payless custumer service didn't help me att all. I will never rent a car from this page and payless.
review from
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2.0
Make sure what car you get before signing
Pros: Nothing
Cons: Classification of the cars is terrible. How come car A and car B can be considered as the same class cars as car A’s price is double of car B??? And they tell you that they will give you car A, But in the last minute try to give you car B. I cancelled booking. And I really am doubtful about renting again from Payless!! Those who want to rent must make sure what car they will get you
review from
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2.0
Terrible in all means
Cons: Didn't get the car I asked for or similar as I booked, also I requested full to full I got empty and was panicked cause I couldn't find a gas station near by in the middle of the night. Not very helpful staff! Payless never again!
review from
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2.0
Cons: They refused to rent a car to me. They told me that they don't have a car to rent.
review from
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2.0
COMPLETE RIP OFF!!
Pros: location,
Cons: they don't honor online pricing, they overcharged and force you to take insurance. Car was dirty, damaged and had no gas.
review from
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2.0
Terrible experiencr
Cons: Even though I made the reservation for Saturday and had a confirmation number, when I went to the counter at the airport I wad told I could not rent a car for less than three days. Terrible experience cost me two hours of frustration until I ended up finding a bus. I tried to get in touch with the company but they have no email and never tweeted.
review from
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2.0
They refused to give me the car
Cons: In the website there was one amount to pay during the car rental period but once I went there to take it they asked for extra payments and deposit and visa .....
review from
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2.0
They are not Proffetional
Cons: When I came to the counter there weren't similar car to the one I have booked. They offer me smaller car with same price and they start bargaining so I decided to leave them. They weren't helpful nor they were ready.
review from
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2.0
They didn't have my reservation
Pros: Although I showed them my online reservation through Kayak with my confirmation number they said they didn't recieve anything and when I tried to hire a car anyway the price they gave me was re than double what I was offered online. Very dodgy service so I went to a different company.
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