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Krystal Ixtapa
4 stars

Krystal Ixtapa

Boulevard Ixtapa, Lote 4 Y 4 A, 40880 Ixtapa, Guerrero, Mexico
Ixtapa, Mexico
See location+52 755 555 0510
From
£81
Cheapest

rate per night

7.9
Good
based on 1291 reviews
1,291 reviews
Room type
Provider
Nightly total
King room
Standard Room
Double room

Photos of Krystal Ixtapa

Overview

This elegant hotel is situated in Hotel Zone 1, and offers an outdoor pool, a private beach and water slides. It also features a kids club, a beauty centre and a coffee bar.

A concierge, babysitting/child services and a 24-hour reception are just some of the convenient services at Krystal Ixtapa. In addition, the multilingual staff are on hand to offer assistance.

The rooms include wireless internet access, movies-on-demand and tea and coffee making facilities. Interconnecting rooms are also on offer.

Krystal Ixtapa has an on-site restaurant, ideal for guests wishing to dine in. The in-house bar offers a relaxing setting for an evening drink.

The hotel is within walking distance of Campo de Golf Ixtapa. Ixtapa Island is an easy car trip away.

7.9
Good rating
Based on 1,291 verified guest reviews

Latest deals for Krystal Ixtapa

Tue 8/7
Wed 9/7
King room
bed type unknown
bed type unknown
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Double room
1 twin bed
bed type unknown
Superior room
1 king bed
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Krystal Ixtapa

  • Private beach
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business centre

Services and conveniences

  • Conference rooms
  • Business centre
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Conditioner

Things to do

  • Gift shop
  • Bicycle hire
  • Game room
  • Golf
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Water park
  • Pool table
  • Night club

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

General

  • Sea view
  • Garden view
  • Telephone
  • Pool view
  • Storage available

Pool and spa

  • Spa and wellness centre
  • Massage
  • Outdoor pool
  • Water slide

Bathroom

  • Shower
  • Hairdryer
  • Toilet paper
  • Private bathroom

Outdoor

  • Beach towels
  • Balcony
  • Private beach
  • Garden

Dining

  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation

Accessibility and suitability

  • Disabled access
  • Lift
  • No smoking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking

Media and entertainment

  • Cable or satellite TV
  • TV

Health and safety

  • Daily housekeeping
  • Safe

Workspace

  • Desk

Fitness

  • Fitness centre

Reviews of Krystal Ixtapa

7.9
Good
1291 verified ratings
Wonderful
403
Very good
236
Good
211
Okay
103
Fair
128
Mediocre
83
Poor
128

Summary of reviews

Guests say
Guests appreciated the great location of the hotel, especially being close to the beach and shopping areas. However, many reviews highlighted significant issues with cleanliness, including dirty rooms and pool areas. Service was also a concern, with reports of unresponsive staff and issues during check-in. While some guests enjoyed the food and amenities, others found them lacking, indicating a need for improvements in both service and maintenance.
AI-generated from customer reviews
Location9 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
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Score by provider

All reviews

8.0
Very good
Ramon, Feb 2020
Pros (+) Food was great. Never had a bad dish during the stay. Staff was friendly and attentive.
Cons (-) The bed was hard and the hotel could use renovations.

Location

Boulevard Ixtapa, Lote 4 Y 4 A, 40880 Ixtapa, Guerrero

What's nearby

  • El Palmar Beach382 yd
  • Delfiniti de México397 yd
  • Carlo Scuba414 yd
  • Magic World Aquapark435 yd
  • Marina Ixtapa Golf Club0.5 mi
  • Marina Ixtapa0.7 mi
  • Palma Real Golf Course0.9 mi
  • Vista Hermosa Beach1.1 mi
  • Playa Linda3 mi
  • Isla Ixtapa3.6 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Krystal Ixtapa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Krystal Ixtapa

  • How long should you stay at Krystal Ixtapa? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Krystal Ixtapa

  • Where is Krystal Ixtapa located?

    Krystal Ixtapa is located at Boulevard Ixtapa , Lote 4 Y 4 A, 1.2 miles from the centre of Ixtapa. El Palmar Beach is the closest landmark to Krystal Ixtapa.

  • When is check-in time and check-out time at Krystal Ixtapa?

    Check-in time is 16:00 and check-out time is 12:00 at Krystal Ixtapa.

  • Does Krystal Ixtapa offer free Wi-Fi?

    Yes, Krystal Ixtapa offers free Wi-Fi.

  • Does Krystal Ixtapa offer free parking?

    Yes, Krystal Ixtapa offers free parking.

  • How far is Krystal Ixtapa from the airport?

    Krystal Ixtapa is 10.4 miles from Ixtapa-Zihuatanejo Intl. Krystal Ixtapa is 43.7 miles from Lazaro Cardenas.

  • Does Krystal Ixtapa have a pool?

    Yes, Krystal Ixtapa has a pool on-site.

  • How does KAYAK find such great Krystal Ixtapa hotel deals?

    KAYAK scours the web for all room deals available at Krystal Ixtapa in Ixtapa and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Krystal Ixtapa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Krystal Ixtapa.

See more FAQs

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3-star hotel
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4-star hotel
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4-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.6
1.2 mi
Ixtapa-Zihuatanejo Intl
10.4 mi