Krystal Ixtapa

3 stars
Boulevard Ixtapa 4 y 4 A Zona Hotelera, 40880 Ixtapa, Guerrero, Mexico
Ixtapa, Mexico
+52 755 555 0510
8.0
Very good
based on 1450 reviews
1,450 reviews
Fri 15/5
-
Sat 16/5
2 guests, 1 room
Deals from
£88
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
£88
Double room
£131
King room
£148
36 more Krystal Ixtapa deals
36 more Krystal Ixtapa deals
Pool
Other
Other
Other
Patio
Balcony
Other
Beach
Other
Front desk
Other
Hallway
Bedroom
Bedroom
Other
Restaurant
Other
Other
Bedroom
Balcony
Other
Other
Pool
Conference room
Other
Banquet hall
Other
Bedroom
Building
Bedroom
Building
Bedroom
Other
Other
Building
Restaurant
Pool
Building
Building
Pool
Pool
Photos of Krystal Ixtapa
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This elegant hotel is situated in Hotel Zone 1, and offers an outdoor pool, a private beach and water slides. It also features a kids club, a beauty centre and a coffee bar.

A concierge, babysitting/child services and a 24-hour reception are just some of the convenient services at Krystal Ixtapa. In addition, the multilingual staff are on hand to offer assistance.

The rooms include wireless internet access, movies-on-demand and tea and coffee making facilities. Interconnecting rooms are also on offer.

Krystal Ixtapa has an on-site restaurant, ideal for guests wishing to dine in. The in-house bar offers a relaxing setting for an evening drink.

The hotel is within walking distance of Campo de Golf Ixtapa. Ixtapa Island is an easy car trip away.

8.0
Very good rating
Based on 1,450 verified guest reviews

Latest deals for Krystal Ixtapa

Fri 15/5
-
Sat 16/5
Superior room
1 king bed
£156
nightly with fees
bed type unknown
£176
nightly with fees
bed type unknown
£186
nightly with fees
Standard Room
1 king bed
£88
nightly with fees
bed type unknown
£91
nightly with fees
2 double beds
£118
nightly with fees
King room
bed type unknown
£148
nightly with fees
bed type unknown
£161
nightly with fees
bed type unknown
£178
nightly with fees
Double room
1 twin bed
£131
nightly with fees
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Krystal Ixtapa

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business centre

Things to do

  • Gift shop
  • Bicycle hire
  • Game room
  • Golf
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Water park
  • Shopping
  • Pool table
  • Windsurfing
  • Night club

Services and conveniences

  • Conference rooms
  • Business centre
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Conditioner

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)
  • Playground

General

  • Sea view
  • Garden view
  • Interconnected room(s) available
  • Telephone
  • Pool view
  • Storage available

Outdoor

  • Beach chairs
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • 24-hour security
  • Safe

Pool and spa

  • Massage
  • Spa
  • Outdoor pool
  • Water slide

Bathroom

  • Shower
  • Hairdryer
  • Toilet paper
  • Private bathroom

Dining

  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation

Accessibility and suitability

  • Disabled access
  • Lift
  • No smoking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking

Media and entertainment

  • Cable or satellite TV
  • TV

Fitness

  • Fitness classes
  • Fitness centre

Workspace

  • Desk

Reviews of Krystal Ixtapa

8.0
Very good
1450 verified ratings
Wonderful
472
Very good
276
Good
228
Okay
114
Fair
133
Mediocre
87
Poor
140

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, delicious food, and friendly, attentive staff. The beach and pool areas were highlights, with many enjoying the ocean views and poolside relaxation. However, several guests noted issues with maintenance, cleanliness, and room comfort, including problems with elevators, air conditioning, and bathroom conditions. Service received mixed reviews, with some guests finding staff helpful and others experiencing poor customer service. Overall, the hotel offers a good beach getaway with room for improvement in facilities and service quality.
AI-generated from customer reviews
Location9 out of 10
Bed Comfort3.5 out of 10
Cleanliness2.5 out of 10
Service2 out of 10
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All reviews

8.0
Very good
Ramon, Feb 2020
Pros (+) Food was great. Never had a bad dish during the stay. Staff was friendly and attentive.
Cons (-) The bed was hard and the hotel could use renovations.

Location

Boulevard Ixtapa 4 y 4 A Zona Hotelera, 40880 Ixtapa, Guerrero

What's nearby

  • El Palmar Beach382 yd
  • Delfiniti de México397 yd
  • Carlo Scuba414 yd
  • Magic World Aquapark435 yd
  • Marina Ixtapa Golf Club0.5 mi
  • Marina Ixtapa0.7 mi
  • Palma Real Golf Course0.9 mi
  • Vista Hermosa Beach1.1 mi
  • Playa Linda3 mi
  • Isla Ixtapa3.6 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Krystal Ixtapa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Krystal Ixtapa

  • How long should you stay at Krystal Ixtapa? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Krystal Ixtapa

  • Where is Krystal Ixtapa located?

    Krystal Ixtapa is located at Boulevard Ixtapa 4 y 4 A Zona Hotelera, 1.2 miles from the centre of Ixtapa. El Palmar Beach is the closest landmark to Krystal Ixtapa.

  • When is check-in time and check-out time at Krystal Ixtapa?

    Check-in time is 16:00 and check-out time is 12:00 at Krystal Ixtapa.

  • Does Krystal Ixtapa offer free Wi-Fi?

    Yes, Krystal Ixtapa offers free Wi-Fi.

  • Does Krystal Ixtapa offer free parking?

    Yes, Krystal Ixtapa offers free parking.

  • How far is Krystal Ixtapa from the airport?

    Krystal Ixtapa is 10.4 miles from Ixtapa-Zihuatanejo Intl. Krystal Ixtapa is 43.7 miles from Lazaro Cardenas.

  • Does Krystal Ixtapa have a pool?

    Yes, Krystal Ixtapa has a pool on-site.

  • How does KAYAK find such great Krystal Ixtapa hotel deals?

    KAYAK scours the web for all room deals available at Krystal Ixtapa in Ixtapa and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Krystal Ixtapa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Krystal Ixtapa.

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3-star hotel
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Most recommended

See most recommended stays in Ixtapa
3-star hotel
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3-star hotel
17% cheaperPosada Real Ixtapa8.2 Excellent (241 reviews)0.21 miSnorkelling, Outdoor pool, beachfront£103+
4-star hotel
Park Royal Beach Ixtapa8.1 Excellent (444 reviews)0.15 miPrivate beach, Outdoor pool, Fitness centre£169+
4-star hotel
Sunscape Dorado Pacifico Ixtapa
7.8 Good (101 reviews)0.13 miOutdoor pool, beachfront, Fitness centre£187+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.8
1.2 mi
Ixtapa-Zihuatanejo Intl
10.4 mi

Everything you need to know for your stay in Ixtapa