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Krystal Ixtapa

Blvd Ixtapa, S/N 4 Y 4A Zona Hotelera, 40880 Ixtapa, GR, Mexico
+52 755 553 0333


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Overall guest ratings

7.0/10 Good
Based on 350 reviews
See all reviews

Review highlights

  • 7.8
  • 6.3
  • 4.5
  • 4.1


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    When you stay at Krystal Ixtapa in Ixtapa, you'll be on the beach and minutes from Magic World Aquapark and Delfiniti. This beach hotel is within close proximity of Marina Ixtapa Golf Club and Marina Ixtapa.


    Make yourself at home in one of the 255 air-conditioned guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.


    Take advantage of recreational opportunities offered, including an outdoor pool, a waterslide, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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    • Fitness centre
    • Free Wi-Fi
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Night club
    • Storage available
    • Non-smoking rooms available
    • Beachfront
    • Facilities for disabled guests
    • Concierge service
    • Child pool
    • Beauty salon
    • Air-conditioned
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Wedding services
    • Terrace/Patio
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    Guest reviews

    Overall rating

    7.0 Good
    Based on 350 reviews
    • 7.8 "Good location."
    • 6.3 "Service is ok."
    • 5.5 "Breakfast is mediocre."
    • 4.5 "Not very clean."
    • 4.1 "Disappointing food."
    • 3.9 "Rooms are not good."
    • 3.3 "Not very comfortable."
    • 2.7 "Terrible amenities."
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    Overall rating

    6.8 Good
    Based on 175 reviews
    • 8.1 "Pool is good."
    • 8.1 "Location is great."
    • 6.2 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 4.7 "Not very clean."
    • 4.4 "Rooms are not good."
      1.4 "86% thought they were poorly maintained."
    • 3.9 "Disappointing food."
    • 3.5 "Not very comfortable."
    • 2.2 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
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    Overall rating

    6.9 Good
    Based on 175 reviews
    • 8.0 "Pool is good."
    • 7.6 "Good location."
    • 6.2 "Service is ok."
    • 3.9 "Disappointing food."
    • 3.2 "Awful rooms."
      2.2 "78% complained about the bathroom."
    • 2.9 "Quite uncomfortable."
    • 2.7 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
    • 1.3 "Horrible vibe."
      0.1 "99% criticized the unstylish hotel."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    data provided by TrustYou

    Recent reviews


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