Overview

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West Star Hotel

Hwy 93 & Poker Street, Jackpot, NV 89825, United States
+1 775 755 2600

£40+

Overall guest ratings

6.5/10 Good
Based on 407 reviews

Review highlights

  • 8.6
  • 4.9
  • 4.6
  • 4.0

Nearby

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    About

    Try your luck at the casino when you stay at West Star Hotel in Jackpot. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. All rooms feature room service and free WiFi.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Internet
    • Meeting/Banquet facilities
    • Casino
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pool table
    • Designated smoking area
    • Non-smoking rooms available
    • Business centre
    • Laundry facilities
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.5 Good
    Based on 407 reviews
    • 8.6 "Great service."
      9.2 "92% said the reception staff was great."
    • 7.1 "Good location."
    • 4.9 "Breakfast is below average."
    • 4.6 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
    • 4.0 "Internet is poor."
    • 3.9 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      3.6 "64% didn't like the uncomfortable beds."
      2.5 "75% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      0.8 "92% found problems with the furniture."
      1.2 "88% thought the tv was sub-standard."
      2.8 "72% said the bathroom was dirty."
      2.3 "77% were disappointed with the minibar."
      2.7 "73% had problems with the shower."
    • 3.3 "Not very clean."
      3.5 "65% said rooms were dirty."
      1.9 "81% thought it was rather dirty."
      2.8 "72% said the bathroom was dirty."
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    Overall rating

    6.5 Good
    Based on 313 reviews
    • 8.4 "Great service."
    • 7.1 "Good location."
    • 4.6 "Breakfast is below average."
    • 4.3 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
    • 3.8 "Rooms are not good."
      3.7 "63% didn't like the uncomfortable beds."
      3.4 "66% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      2.7 "73% had problems with the shower."
      0.0 "For 100%, the rooms looked old."
      0.9 "91% found problems with the furniture."
      1.2 "88% thought the tv was sub-standard."
      0.5 "95% thought they were poorly maintained."
    • 3.2 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
      2.1 "79% thought it was rather dirty."
    • 2.2 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
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    Overall rating

    5.9 OK
    Based on 81 reviews
    • 8.4 "Great service."
      8.4 "84% found the staff to be very friendly."
    • 4.5 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
    • 3.9 "Rooms are not good."
      3.8 "62% didn't like the uncomfortable beds."
      3.7 "63% said rooms were dirty."
    • 3.3 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 2.7 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."

    Overall rating

    7.3 Good
    Based on 12 reviews
    • 8.7 "Great service."
    • 4.1 "Rooms are not good."
    data provided by TrustYou

    Recent reviews

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    Find reviews that mention:
    room and heat
    room and heat
    stale smoke
    smoking room available
    hard bed pillows
    beds were very uncomfortable
    filthy smells
    cream cheese
    continental breakfast
    room was a smoking
    dead flies
    pleasant and helpful
    comfortable and the staff
    pressure or hot water
    future i will book
    linen had stains
    walls from the ceiling
    wet in areas

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