Recent reviews
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- Neutral
- Negative
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3.7
Old and mold smell
review from KAYAK -
10.0
Staff was great and extremely helpful
review from KAYAK -
9.7
Close to airport and beach front Very small pool
review from KAYAK -
7.4
Great view and cozy rooms. Shower was way to small you couldn't turn around with out being entangled in the cold shower curtain.
review from KAYAK -
5.1
The grounds and location are excellent. The staff can be a bit ambivalent. There is a huge difference in the quality of the rooms in the individual towers. The beds are just okay. This is NOT the Royal Lahaina
review from KAYAK -
4.2
The view was "pretty" good, it is kind of spoiled by the shabby exterior of the building however. The room looked like it was last remodeled in the 70s. Old spring mattress. The A/C dripped on the bed. There is no real beach just the little cove/lagoon.
review from KAYAK -
5.4
Lovely location and great place to sit out and enjoy the view. Check in was very late due to delayed flight and woman was really warm and welcoming and helpful at 200am. Couple of the housekeepers were also really friendly and welcoming. Didn't have the buffet breakfast but it looked pretty good value for $20 and the coffee was good. Rooms are really grimy, halways are filthy, daytime staff could give a stuff whether you are enjoying your stay or not. Won't stay there again, it is just a printing press for some outfit that does the bare minimum in upkeep and staff hiring.
review from KAYAK -
3.1
Dirty and outdated. Charged extra for wifi and parking and had mold in shower.
review from KAYAK -
7.1
Public spaces are great, loved the luau The room was disappointing
review from KAYAK -
8.2
I loved the architecture of this place and the staff was very accommodating in making sure we had a great view and a high floor. The waves were crashing below the lanai and made for a great sleep! And the view can't be beat! The restaurant/Mai tai bar is a hopping place (at least when we were there) and had great food and an amazing selection of tropical drinks to get you in the mood for the islands! It seems to be an older hotel and is a little dated and worn, decor-wise, but the bed was comfy enough. Parking is a little confusing and costs10$/day as does wireless internet, but there isn't a resort fee. My att signal was nonexistent in the room but fine everywhere else.
review from KAYAK -
6.2
saw a naked man
review from KAYAK -
5.7
Water leaks from above coakroaches in my first room, coachroaches leaping out at you from the main bar. You get to see and here the entertainment from your room every night even if you don't want to
review from KAYAK -
8.2
Felt like a fabulous vacation because of the Royal Kona Hotel.
review from KAYAK -
7.4
The view was amazing. Right in town... walk to the restaurants- no DUI after :) Staff is friendly. Huge wraparound lanai on my corner unit allowed the sound of the waves to permeate the room all night. I stayed on the lower level bay side. In the middle of the night some homeless people came and stole my lanai furniture. The bed was terribly lumpy and the furnishings were all dated. Room needs to be remodeled. But if they did this, I'm sure the price would be easily 25-50% more than I paid as the rest of the experience was very good. But seriously... Royal Kona, change the mattresses..
review from KAYAK -
7.4
Love the location, view, 6am coffee at Huggos, good bar, nice pool, parking for guests. Beds were very comfortable. Nice to have a fridge. Like the heavy, dark doors for sleeping. Bathroom in particular was dingy, toilet kept "refilling" randomly, plug in the shower was broken.
review from KAYAK -
5.7
Location is great -- right next to Kona town. Bar is awesome - but you'll need to drink a lot there so that your room looks better once you get back to it. Pool area has a great location, but is very small and no hot tub. Rooms were dirty, dark, outdated, old fixtures, missing light bulbs, stopped up tub -- I could go on but I'd go way over 100 characters. This hotel needs a major facelift to regain any prior glory. Go to the King Kamehameha that got a recent facelift if you want to stay close to Kona town.
review from KAYAK -
7.4
The rooms were very nice No beach pools were a long walk from the rooms and no restrooms near the pools
review from KAYAK -
4.8
A convenient place to stay with a nice secluded little lagoon for swimming. Easy walk to the tourist areas, restaurants and shops. Very noisy! Road noise loud even with all windows and doors closed. Couple next door fighting and throwing things - sounded like they were in our room with us. Facility seems dated overall. Extra charges for parking, wifi, etc.
review from KAYAK -
5.4
close to airport for early departure. right on the bay Room right over the kitchen area very loud . With generators going all night.
review from KAYAK -
7.0
Location. Room was clean, staff were helpful. Facility is due for an update. Generally old and tired buildings.
review from KAYAK -
6.0
Location is awesome Everything is extremely dated. Wifi did not work. TV remote did not work. Beds are extremly uncomfortable and just plain, no cushion evident. At least they removed the WIFI from my bill. I stayed two nights there and it was the same aprice as the two nights at a 4 star resort in Waikoloa, Hilton Waikoloa Village.
review from KAYAK -
9.6
Liked the location of the room especially. It was so neat to see and hear the ocean and watch the dolphins. Tell Liz thanks for telling us about them and for giving us such a great room. A little too much for our budget but it was really a great place to stay. The food is pricey of course but that's how it is when you are in that kind of environment. It would be so nice to have a continental breakfast and free bottled water in the room.
review from KAYAK -
5.3
nice location and wait staff was friendly. It worked for us because we basically rented the room for the day while we were waiting to take a red eye out.. pool was ok and ocean view was great. The hotel is old and the hallways and rooms smell. The rooms are basic and beds are not comfortable. They needed to be painted. You get what you pay for.
review from KAYAK -
7.3
facility was great charge for everything. Almost expected to have to pay for elevator use. Parking was extra, Internet was extra.
review from KAYAK
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10.0
Staff was great and extremely helpful
review from KAYAK -
9.7
Close to airport and beach front Very small pool
review from KAYAK -
8.2
I loved the architecture of this place and the staff was very accommodating in making sure we had a great view and a high floor. The waves were crashing below the lanai and made for a great sleep! And the view can't be beat! The restaurant/Mai tai bar is a hopping place (at least when we were there) and had great food and an amazing selection of tropical drinks to get you in the mood for the islands! It seems to be an older hotel and is a little dated and worn, decor-wise, but the bed was comfy enough. Parking is a little confusing and costs10$/day as does wireless internet, but there isn't a resort fee. My att signal was nonexistent in the room but fine everywhere else.
review from KAYAK -
8.2
Felt like a fabulous vacation because of the Royal Kona Hotel.
review from KAYAK -
9.6
Liked the location of the room especially. It was so neat to see and hear the ocean and watch the dolphins. Tell Liz thanks for telling us about them and for giving us such a great room. A little too much for our budget but it was really a great place to stay. The food is pricey of course but that's how it is when you are in that kind of environment. It would be so nice to have a continental breakfast and free bottled water in the room.
review from KAYAK
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7.4
Great view and cozy rooms. Shower was way to small you couldn't turn around with out being entangled in the cold shower curtain.
review from KAYAK -
7.1
Public spaces are great, loved the luau The room was disappointing
review from KAYAK -
7.4
The view was amazing. Right in town... walk to the restaurants- no DUI after :) Staff is friendly. Huge wraparound lanai on my corner unit allowed the sound of the waves to permeate the room all night. I stayed on the lower level bay side. In the middle of the night some homeless people came and stole my lanai furniture. The bed was terribly lumpy and the furnishings were all dated. Room needs to be remodeled. But if they did this, I'm sure the price would be easily 25-50% more than I paid as the rest of the experience was very good. But seriously... Royal Kona, change the mattresses..
review from KAYAK -
7.4
Love the location, view, 6am coffee at Huggos, good bar, nice pool, parking for guests. Beds were very comfortable. Nice to have a fridge. Like the heavy, dark doors for sleeping. Bathroom in particular was dingy, toilet kept "refilling" randomly, plug in the shower was broken.
review from KAYAK -
7.4
The rooms were very nice No beach pools were a long walk from the rooms and no restrooms near the pools
review from KAYAK -
7.0
Location. Room was clean, staff were helpful. Facility is due for an update. Generally old and tired buildings.
review from KAYAK -
7.3
facility was great charge for everything. Almost expected to have to pay for elevator use. Parking was extra, Internet was extra.
review from KAYAK
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3.7
Old and mold smell
review from KAYAK -
5.1
The grounds and location are excellent. The staff can be a bit ambivalent. There is a huge difference in the quality of the rooms in the individual towers. The beds are just okay. This is NOT the Royal Lahaina
review from KAYAK -
4.2
The view was "pretty" good, it is kind of spoiled by the shabby exterior of the building however. The room looked like it was last remodeled in the 70s. Old spring mattress. The A/C dripped on the bed. There is no real beach just the little cove/lagoon.
review from KAYAK -
5.4
Lovely location and great place to sit out and enjoy the view. Check in was very late due to delayed flight and woman was really warm and welcoming and helpful at 200am. Couple of the housekeepers were also really friendly and welcoming. Didn't have the buffet breakfast but it looked pretty good value for $20 and the coffee was good. Rooms are really grimy, halways are filthy, daytime staff could give a stuff whether you are enjoying your stay or not. Won't stay there again, it is just a printing press for some outfit that does the bare minimum in upkeep and staff hiring.
review from KAYAK -
3.1
Dirty and outdated. Charged extra for wifi and parking and had mold in shower.
review from KAYAK -
6.2
saw a naked man
review from KAYAK -
5.7
Water leaks from above coakroaches in my first room, coachroaches leaping out at you from the main bar. You get to see and here the entertainment from your room every night even if you don't want to
review from KAYAK -
5.7
Location is great -- right next to Kona town. Bar is awesome - but you'll need to drink a lot there so that your room looks better once you get back to it. Pool area has a great location, but is very small and no hot tub. Rooms were dirty, dark, outdated, old fixtures, missing light bulbs, stopped up tub -- I could go on but I'd go way over 100 characters. This hotel needs a major facelift to regain any prior glory. Go to the King Kamehameha that got a recent facelift if you want to stay close to Kona town.
review from KAYAK -
4.8
A convenient place to stay with a nice secluded little lagoon for swimming. Easy walk to the tourist areas, restaurants and shops. Very noisy! Road noise loud even with all windows and doors closed. Couple next door fighting and throwing things - sounded like they were in our room with us. Facility seems dated overall. Extra charges for parking, wifi, etc.
review from KAYAK -
5.4
close to airport for early departure. right on the bay Room right over the kitchen area very loud . With generators going all night.
review from KAYAK -
6.0
Location is awesome Everything is extremely dated. Wifi did not work. TV remote did not work. Beds are extremly uncomfortable and just plain, no cushion evident. At least they removed the WIFI from my bill. I stayed two nights there and it was the same aprice as the two nights at a 4 star resort in Waikoloa, Hilton Waikoloa Village.
review from KAYAK -
5.3
nice location and wait staff was friendly. It worked for us because we basically rented the room for the day while we were waiting to take a red eye out.. pool was ok and ocean view was great. The hotel is old and the hallways and rooms smell. The rooms are basic and beds are not comfortable. They needed to be painted. You get what you pay for.
review from KAYAK
