Pick-up location

Kailua-Kona

Car types

4x4, Commercial, Compact, Convertible, Economy, Full-size, Intermediate, Luxury, Mini, People carrier, Premium, Standard, Van

Hire locations

Airport locations

Popular agencies

Budget, Dollar, Thrifty, Alamo

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

customer service

pick up the car

credit card

car was clean

great car

car available

great service

easy drop

car was great

drop off the car

returned the car

friendly staff

great experience

airport location

car smelled

10.0

Pros: Fast car checkout and genuinely friendly staff

Reviewed May 2019

review from
10.0

Pros: Easy to pick up and return

Cons: All was good

Reviewed Apr 2019

review from
4.8

I felt cheated

Pros: Easy and efficient drop off

Cons: I paid for insurance when booking through KAYAK and was then told there was no insurance on the car. This was an unpleasant surprise after a flight. Travelling with a baby (after a flight) I didn’t have the luxury of time to go through emails and booking details to find out where the confusion (or dishonesty) was. Turned out I bought separate insurance not linked to Avis and the car through KAYAK. So I ended up paying twice and the overall deal was a lot more expensive than it should have been. The Avis attendant also wouldn’t stop chatting unnecessarily so I couldn’t concentrate on the business of getting the car asap and my family to our accommodation. The car was OK but not clean enough but I guess acceptable for a rental.

Reviewed Oct 2018

review from
2.8

Rates when booked does not match rates when picked up

Cons: Rates when booked does not match rates when picked up

Reviewed Oct 2018

review from
5.6

Be sure to conduct walk around

Pros: The agent was pleasant and we were assigned the correct car. Cost was what we expected.

Cons: The agent expected us to do our own car walkaround and record the results on a form attached to the key. There were several marks on the car - we took photos of the car in the rental parking lot to be safe. Be sure you do a walkaround before leaving with the car.

Reviewed Aug 2018

review from
2.0

Disaster!

Cons: April 2018: The absolute WORST rental car experience I have experienced. Worst of any retail/service experience, for that matter. Over 1 hour in line to get to the counter, only to be given my paperwork and then told to wait outside for another 45 minutes for the car! Management has created a culture of not caring about the customer, and it shows. Staff are surly, slow and uncaring. Exception: Phillip who took pity and went to get our car despite it not being his job. Do not subsidize this failed business and it’s incompetent management.

Reviewed Apr 2018

review from
2.0

Worst customer service, disgusting car

Pros: Nothing, this was one of the least value for $ I’ve ever experienced. The car was dirty crashed and old and the customer service woman at the counter was unbelievably rude upon check in, don’t start your vacation off with this terrible branch in Hawaii

Cons: Nothing, this was one of the least value for $ I’ve ever experienced. The car was dirty crashed and old and the customer service woman at the counter was unbelievably rude upon check in, don’t start your vacation off with this terrible branch in Hawaii

Reviewed Apr 2018

review from
10.0

Pros: In and out great customer service, will be back next year and do it again

Reviewed Apr 2017

review from
8.0

Rates

Cons: I had a flight delay in Seattle on 1/29 and contacted Avis to advise that I would not arrive until the 30th. They would not extend my pick up date and I had to create a new reservation at a higher rate. What had been an ok rate, I now had to pay more. The rental process, the car, etc. was very good. I'm just disappointed in the rate change due to an airline snafu.

Reviewed Mar 2017

review from
10.0

Pros: Staff was friendly, car was clean.

Cons: The line was long.

Reviewed Feb 2017

review from
6.0

Pros: SELECTION

Cons: price

Reviewed Nov 2016

review from
6.4

Pros: Short line for Avis members.

Cons: No car ready when I arrived. Car had tape residue marks over all door and trunk seams. Car was so under-powered, it was scary driving it. There are many steeply graded roads on the Big Island. The car slowed to 20 MPH trying to ascend some of the hills.

Reviewed Sep 2016

review from

10.0

Pros: Fast car checkout and genuinely friendly staff

Reviewed May 2019

review from
10.0

Pros: Easy to pick up and return

Cons: All was good

Reviewed Apr 2019

review from
10.0

Pros: In and out great customer service, will be back next year and do it again

Reviewed Apr 2017

review from
10.0

Pros: Staff was friendly, car was clean.

Cons: The line was long.

Reviewed Feb 2017

review from

8.0

Rates

Cons: I had a flight delay in Seattle on 1/29 and contacted Avis to advise that I would not arrive until the 30th. They would not extend my pick up date and I had to create a new reservation at a higher rate. What had been an ok rate, I now had to pay more. The rental process, the car, etc. was very good. I'm just disappointed in the rate change due to an airline snafu.

Reviewed Mar 2017

review from

4.8

I felt cheated

Pros: Easy and efficient drop off

Cons: I paid for insurance when booking through KAYAK and was then told there was no insurance on the car. This was an unpleasant surprise after a flight. Travelling with a baby (after a flight) I didn’t have the luxury of time to go through emails and booking details to find out where the confusion (or dishonesty) was. Turned out I bought separate insurance not linked to Avis and the car through KAYAK. So I ended up paying twice and the overall deal was a lot more expensive than it should have been. The Avis attendant also wouldn’t stop chatting unnecessarily so I couldn’t concentrate on the business of getting the car asap and my family to our accommodation. The car was OK but not clean enough but I guess acceptable for a rental.

Reviewed Oct 2018

review from
2.8

Rates when booked does not match rates when picked up

Cons: Rates when booked does not match rates when picked up

Reviewed Oct 2018

review from
5.6

Be sure to conduct walk around

Pros: The agent was pleasant and we were assigned the correct car. Cost was what we expected.

Cons: The agent expected us to do our own car walkaround and record the results on a form attached to the key. There were several marks on the car - we took photos of the car in the rental parking lot to be safe. Be sure you do a walkaround before leaving with the car.

Reviewed Aug 2018

review from
2.0

Disaster!

Cons: April 2018: The absolute WORST rental car experience I have experienced. Worst of any retail/service experience, for that matter. Over 1 hour in line to get to the counter, only to be given my paperwork and then told to wait outside for another 45 minutes for the car! Management has created a culture of not caring about the customer, and it shows. Staff are surly, slow and uncaring. Exception: Phillip who took pity and went to get our car despite it not being his job. Do not subsidize this failed business and it’s incompetent management.

Reviewed Apr 2018

review from
2.0

Worst customer service, disgusting car

Pros: Nothing, this was one of the least value for $ I’ve ever experienced. The car was dirty crashed and old and the customer service woman at the counter was unbelievably rude upon check in, don’t start your vacation off with this terrible branch in Hawaii

Cons: Nothing, this was one of the least value for $ I’ve ever experienced. The car was dirty crashed and old and the customer service woman at the counter was unbelievably rude upon check in, don’t start your vacation off with this terrible branch in Hawaii

Reviewed Apr 2018

review from
6.0

Pros: SELECTION

Cons: price

Reviewed Nov 2016

review from
6.4

Pros: Short line for Avis members.

Cons: No car ready when I arrived. Car had tape residue marks over all door and trunk seams. Car was so under-powered, it was scary driving it. There are many steeply graded roads on the Big Island. The car slowed to 20 MPH trying to ascend some of the hills.

Reviewed Sep 2016

review from

How much does it cost to hire a car in Kailua-Kona?

On average a hire car in Kailua-Kona costs £36 per day.

What is the most popular hire car in Kailua-Kona?

Economy (Jeep Renegade or similar) is the most frequently booked hire car type in Kailua-Kona.

What is the cheapest hire car agency in Kailua-Kona?

In the past 72 hours, the cheapest hire cars were found at Budget (£60/day), Dollar (£64/day) and Thrifty (£68/day).

What is the best hire car agency in Kailua-Kona?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Kailua-Kona are Alamo (8.7, 6678 reviews), Enterprise (8.5, 12912 reviews), and Avis (7.6, 2260 reviews).

Which car hire agencies are at the airport: Kona Intl Airport (KOA)?

Car hire companies onsite at Kona Intl Airport include Dollar, Budget, Hertz, Thrifty and Alamo.

Which car hire companies will pick you up at the airport: Kona Intl Airport (KOA)?

Car hire companies that offer shuttle or pick-up services from Kona Intl Airport to off-airport locations include Dollar, Budget, Hertz, Thrifty and Alamo.

What is the cheapest car hire location in Kailua-Kona?

In the last 72 hours the cheapest hire car price was found at Budget 73-361 Kupipi Street 96740 (7 miles from the city centre).

How can I find hire car agencies near me in Kailua-Kona?

Take a look at our extensive car hire location map to find the best hire cars near you.

What type of car is recommended for driving in Kailua Kona?

For the most part, any size vehicle will be perfectly suitable for Kailua Kona. However, more adventurous tourists may want to consider renting a 4WD vehicle, such as a Jeep, so they can take advantage of the smaller roads in the outlying areas of the island. Parking also won’t be an issue for even the largest of vehicles, so there are no limiting factors on that front.

What's the speed limit in Kailua Kona?

In comparison to other states in the U.S., Hawaii has particularly low speed limits, with the highest speed limits on highways (a mere 60 mph). However, aside from the low highway speeds, the speed limits are mostly the same as they are in other parts of the U.S. In general, drivers can expect speed limits of 25 mph to 40 mph on urban roads. It should also be noted that many of the mountainous roads have very low speed limits that can vary widely, so prepare to have to drive slowly.

How are gas prices in Kailua Kona?

Unfortunately for drivers in Kailua Kona, the city has some of the highest petrol prices in the U.S. On average, drivers can expect to pay around $4.00 per gallon of gas. This is significantly more expensive than even Seattle’s average price of $3. On a positive note, the distances you will be driving in Kailua Kona will be fairly short, so your petrol expenditures still shouldn’t end up too high.

Where are the best places to park in Kailua Kona?

Parking is abundantly available in Kailua Kona. There are plenty of parking garages, lots, and spaces for streetside parking in all areas of the town -- including right by the beach. Drivers should have no issue finding parking no matter where they go in town.

Most popular agency	Dollar
Most popular car type	Economy
Average price	£35/day
Good deal	£31/day

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