Kailua-Kona car hire
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Kailua-Kona, The Big Island, HI, United States
12 Jul — 19 Jul
Same drop-off
Kailua-Kona, The Big Island, HI, United States
Tue 12/7
Noon
Tue 19/7
Noon
Driver's age:
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Kailua-Kona car hire information
| Pick-up location | Kailua-Kona |
|---|---|
| Car types | Compact, Compact SUV, Convertible, Economy, Full-size, Full-size SUV, Intermediate, Luxury, Standard, Standard SUV |
| Hire locations | 18 |
| Airport locations | 12 |
| Popular agencies | Budget, Dollar, Thrifty, Hertz, Avis |
Cheap car hire in Kailua-Kona
| Economy | £55/day |
| Compact | £55/day |
| Intermediate | £55/day |
| Standard | £47/day |
| Full-size | £55/day |
| Full-size SUV | £51/day |
| Luxury | £105/day |
| Convertible | £55/day |
| Standard SUV | £65/day |
| Compact SUV | £96/day |
Kailua-Kona car rental reviews and directory
Alamo
8.2
Excellent
265 reviewsBest rated
Cleanliness
8.1
Comfort
8.3
Pick-up/Drop-off
7.9
Value for money
7.9
One location in Kailua-Kona
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Reviews
10.0 Excellent
May 2021
Pros:
Super friendly and helpful.10.0 Excellent
May 2021
Pros:
Friendly staff. Great priceCons:
Quality of the car10.0 Excellent
May 2021
Pros:
Yes very fast and efficientCons:
The price $$2.0 Mediocre
Apr 2021
Pros:
the car was easy to driveCons:
Horrible experience at pick-up. Had to wait for over an hour to get a car, sitting on the pavement. Alamo did not have the cars to cover the reservations. Manager gave me, and others, a free tank of gas (by telling us to return the cars without filling up the gas tank) as an apology for the mess at pick-up. That was considerate, but, when i dropped the car off i was given no receipt from Alamo. When i checked my credit card statement, I saw that Alamo had charged me nearly $70 more than the rental agreement. Clearly, that was for filling up the gas tank that I was told to return empty as a courtesy. I sent Alamo an email two days ago about this. NO response so far.4.0 Okay
Mar 2021
Cons:
One hour to get the car, and not what I wanted8.0 Excellent
Feb 2021
Cons:
It was very professional will use againEnterprise
7.6
Good
143 reviewsCleanliness
7.5
Comfort
8.0
Pick-up/Drop-off
7.4
Value for money
7.3
2 locations in Kailua-Kona
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Reviews
1.9 Horrible
Jun 2021
8.0 Excellent
Jun 2021
Pros:
Staff was friendly, very clear about the pickup and dropoff process, even though I didn't pick up my car from Enterprise (per instructions from the rental agency)Cons:
I wish they'd had the car I'd reserved ready. Originally they tried pushing a crossover on me and even the car I got was not the one I reserved. Given how expensive gas is in Hawaii, I reserved a compact on purpose, and was disappointed to not receive one.10.0 Excellent
May 2021
Pros:
Yes they wereCons:
The truck was not as clean as I would have expected. Vehicles are in short supply so I get that maybe some shortcuts were taken.10.0 Excellent
May 2021
Pros:
The staff was friendly. Told me to take a photo of some scratches and mention at check out. I did this. No problem. Got an upgraded car that I really liked - Nissan RougeCons:
Had no problems10.0 Excellent
May 2021
Pros:
Very roomy for my familyCons:
Car could have used some air freshener, it was musty.8.0 Excellent
Dec 2020
Pros:
Helpful staff and a spotless interior of the car. The line moved quickly once we got moving, and the car worked great with great gas mileage.Cons:
It was booked for enterprise which was actually closed and all joined the same office at budget. None of the airport shuttles show that logo, but a few had the noted of enterprise on the doors.Hertz
7.2
Good
432 reviewsCheapest deal
Cleanliness
7.6
Comfort
7.4
Pick-up/Drop-off
7.0
Value for money
7.0
3 locations in Kailua-Kona
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Reviews
2.0 Mediocre
Jan 2022
8.0 Excellent
Jan 2022
2.0 Mediocre
Jan 2022
8.0 Excellent
Jan 2022
4.0 Okay
Dec 2021
10.0 Excellent
Dec 2021
Budget
6.8
Good
132 reviewsMost popular
Cleanliness
6.8
Comfort
7.2
Pick-up/Drop-off
7.2
Value for money
6.1
One location in Kailua-Kona
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Reviews
8.0 Excellent
May 2021
Pros:
The pick up staff was okay but was not showing warm-welcoming; the drop off was great.Cons:
Better hospitality at the pick-up counter.4.0 Okay
May 2021
Cons:
The quality of vehicle did not match the price. The keep was beat up and had no modern features. The soft top was not secure and did not operate properly.8.0 Excellent
Apr 2021
Cons:
Rental car prices in Hawaii are outrageous right now.10.0 Excellent
Apr 2021
Pros:
Perfect location! Quick shuttle from airport to facility, courteous drivers and super easy return.Cons:
A bit disorganized upon arrival to get car. Having Avis Preferred status helped but it would be great if they could handle busy times better.10.0 Excellent
Mar 2021
Pros:
YesCons:
Nothing! It was perfect!10.0 Excellent
Feb 2021
Pros:
Ease of rental and customer servicePayless
6.8
Good
103 reviewsCleanliness
6.7
Comfort
6.9
Pick-up/Drop-off
6.7
Value for money
6.7
One location in Kailua-Kona
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Reviews
8.0 Excellent
May 2021
Cons:
The cost of the rental reported by Payless was less than what we paid Priceline.2.0 Mediocre
May 2021
Cons:
30 minute wait to get our car. Car was dirty and in terrible shape10.0 Excellent
Apr 2021
Pros:
The staff was so nice and friendly. I had to wait about 5 minutes before I spoke to an agent which was fine. Then we had about a 8 minute wait till the car arrived. It was clean and good for us.Cons:
I’m not sure I agree with the “film the car as insurance that you got it in this condition”. In Maui I had a real person with a different company and I like that more.8.0 Excellent
Apr 2021
Pros:
Clean, good-working car. Drop off was easy and quick.Cons:
Picking up the car took over an hour. The staff was friendly but did not seem very concerned about getting people taken care of in a timely manner.4.0 Okay
Apr 2021
Cons:
Super long wait upon pick up. And then the car had a bad battery. Had it jumped twice and exchanged the car for a worse car...10.0 Excellent
Dec 2020
Pros:
The staff at check out and check in were all super friendly and helpful.Cons:
I guess the Payless company is a small part of the volume as the 'paperwork' was actually paper for our rental. Would've been nice to have it electronicThrifty
6.3
Good
206 reviewsCleanliness
6.9
Comfort
7.0
Pick-up/Drop-off
5.7
Value for money
6.3
2 locations in Kailua-Kona
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Reviews
6.0 Good
May 2021
Pros:
They were friendly as they could be. I tried to keep clean but Hawaii has alot of sand!!Cons:
I had to wait for almost 2 hours to get the vehichle, it was not a 4x4, they did offer to change but after waiting I wasn't in the mood. Gas was only 1/4 tank full had to fill up the next morning and last to days change oil light came on.4.0 Okay
May 2021
Cons:
Got a Nissan Rogue at a compact car rate, which was OK, but a second driver wasn't included without an additional $13 per day charge, and car was expensive to begin with. Had to go off-airport, or rate would have been even higher. Not convenient.10.0 Excellent
May 2021
Pros:
The staff were very helpful and friendly. I had to modify the contract in the middle, and they gave me the same rate and was very flexible.Cons:
The car interior could have been cleaner.4.0 Okay
Apr 2021
Cons:
Car was dirty the last person hotel key was on the car key and there was no gas6.0 Good
Apr 2021
Pros:
Staff was outstanding; process was quick. Actual car...could have been sharper and cleanerCons:
I am grateful for the service and effort despite this and all rental car companies getting caught during a perfect storm of love inventory and high demand on island during our visit. That said, despite receiving an upgrade (thx!) the vehicle had a cosmetic/service issue with the front spoiler/air dam that forced me to deal with it personally. Not a deal breaker, but an annoyance during our vacation.10.0 Excellent
Feb 2021
Pros:
Staff friendly. Car nice and roomy.Cons:
can't think of anythingDollar
6.0
Good
300 reviewsCleanliness
7.1
Comfort
7.1
Pick-up/Drop-off
6.0
Value for money
5.7
3 locations in Kailua-Kona
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Reviews
5.9 Okay
Jul 2021
6.0 Good
May 2021
Cons:
Dollar rental charged me for gas despite me having returned the tank full. Their customer service line has a menu option for this exact problem which means they are doing this all the time.10.0 Excellent
May 2021
Pros:
EasyCons:
Nothing. They were great10.0 Excellent
May 2021
Pros:
Easy transaction4.0 Okay
May 2021
Pros:
The car was good and they held my reservationCons:
I don't know whose fault this is, Dollar's or Kayak's, but I chose to pick up the car at an off airport site because the price was right and the pick up spot was close to my lodging. However, when I made the reservation to pick up the car at 4 pm on Friday, there was no notice and I was not informed that the pick up counter closed at 4 pm on Friday and did not open again until 8 am Monday. Therefore, when I showed up to pick up the car the counter was closed and we didn't have a car for the whole weekend. Luckily, it didn't impact our trip too much and Dollar didn't cancel my reservation for not showing up on Friday. It would've been nice to get some kind of warning about the hours of the reservation desk at King Kamehameha Hotel so that I didn't have to spend Saturday morning on the phone with Dollar trying to make sure that they wouldn't give my reservation away.10.0 Excellent
May 2021
Pros:
They were e cells that in delivering a great vehicle; clean; top notch; and caring attendants who quickly responded to my request to extend my rental needs snd add an extra driver for an affordable price! Best rent a car service ever!!!National
8.3
Excellent
53 reviewsCleanliness
8.3
Comfort
8.3
Pick-up/Drop-off
8.2
Value for money
7.7
One location in Kailua-Kona
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Reviews
10.0 Excellent
May 2021
Pros:
They just rented me a car without giving me the whole rental car thing10.0 Excellent
May 2021
Pros:
Staff was friendly and helpful. We were having to wait a long time while they cleaned a recent return that was supposed to be ours so they just gave us a larger SUV that was already cleaned and ready to go at no additional cost.8.0 Excellent
May 2021
Pros:
5 of the 6 previous categories should be excellent instead of good. the excellent button didn't work as a choiceCons:
the only drawback was the inside windshield was pretty bad. Not washed very well.4.0 Okay
May 2021
Pros:
Nice vehicleCons:
Check in process and price8.0 Excellent
May 2021
Pros:
Very easy pick up and return.Cons:
The key fob to our Jeep ran out of batteries on the 2nd day. As a result, had to get the car towed and exchange the car. While that process was fairly smooth, it effectively blew the entire morning. At the counter, the agent told me that the Jeep's key batteries commonly run out after 4 months. He also told us the trick on how to get the Jeep started again. Had we known, it would have saved the hassle of the tow.6.0 Good
Apr 2021
Cons:
Rental car prices are through the roof right now. Takes a big bite out of your fun budgetAvis
6.8
Good
27 reviewsCleanliness
7.1
Comfort
6.8
Pick-up/Drop-off
7.1
Value for money
6.8
One location in Kailua-Kona
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Reviews
10.0 Excellent
May 2019
Pros:
Fast car checkout and genuinely friendly staff10.0 Excellent
Apr 2019
Pros:
Easy to pick up and returnCons:
All was good4.8 Okay
Oct 2018
Pros:
Easy and efficient drop offCons:
I paid for insurance when booking through KAYAK and was then told there was no insurance on the car. This was an unpleasant surprise after a flight. Travelling with a baby (after a flight) I didn’t have the luxury of time to go through emails and booking details to find out where the confusion (or dishonesty) was. Turned out I bought separate insurance not linked to Avis and the car through KAYAK. So I ended up paying twice and the overall deal was a lot more expensive than it should have been. The Avis attendant also wouldn’t stop chatting unnecessarily so I couldn’t concentrate on the business of getting the car asap and my family to our accommodation. The car was OK but not clean enough but I guess acceptable for a rental.2.8 Mediocre
Oct 2018
Cons:
Rates when booked does not match rates when picked up5.6 Okay
Aug 2018
Pros:
The agent was pleasant and we were assigned the correct car. Cost was what we expected.Cons:
The agent expected us to do our own car walkaround and record the results on a form attached to the key. There were several marks on the car - we took photos of the car in the rental parking lot to be safe. Be sure you do a walkaround before leaving with the car.2.0 Mediocre
Apr 2018
Cons:
April 2018: The absolute WORST rental car experience I have experienced. Worst of any retail/service experience, for that matter. Over 1 hour in line to get to the counter, only to be given my paperwork and then told to wait outside for another 45 minutes for the car! Management has created a culture of not caring about the customer, and it shows. Staff are surly, slow and uncaring. Exception: Phillip who took pity and went to get our car despite it not being his job. Do not subsidize this failed business and it’s incompetent management.Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Kailua-Kona
Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Kailua-Kona
1661 travellers who hired a car in Kailua-Kona gave the car agency they used an average rating of 6.8
Car hire locations in or near Kailua-Kona
Good to know
Most popular agency | Budget |
|---|---|
Most popular car type | Intermediate |
Average price | £78/day |
Good deal | £65/day |
When to book a car hire in Kailua-Kona
Average daily price per month
Car hire prices as pick-up date approaches
Car rental insurance in Kailua-Kona
Collision Damage Waiver (CDW) & Theft Protection Waiver
Some Kailua-Kona car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the hire price but not all of them. We recommend always be aware of your coverage when hiring a car in Kailua-Kona.
Deductible
Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Kailua-Kona car rental.
Top tips for renting a car in Kailua-Kona
- Renting a car certainly adds another dimension to any trip to Hawaii. With a car you can get around the island cheaply and quickly. This is particularly so for visitors to Kailua Kona, as from the town you can go by car to both Rainbow Falls State Park and Hawaii Volcanoes National Park. You could also take the chance to drive up the summit of Mauna Kea.
- Is picking up the hire car step one of your trip to Hawaii? Well, if your flight lands at Kona International Airport, you will find all hire car facilities are actually located off-site, and you will need to take a shuttle to them. However, this will not be a big problem, thanks to the continuous shuttle pick up and drop off; no matter when your plane lands, the wait shouldn’t be more than a minute or two.
- If you are looking to drive down Saddle Road on the Big Island, one thing to keep in mind is that, at times, the radio options can become quite limited and even occasionally non-existent. Thus, it is highly advised to bring a few CDs or other means of music just to keep yourself and your passengers as you loop around the island.
- While Kailua-Kona may not have full-on rush hour, the town does occasionally experience varying degrees of traffic and congestion. In particular, Highway 11 and Henry Street can become backed up and bogged down during peak hours from 8:00 a.m. to 9:00 a.m. and from 5:00 p.m. to 6:00 p.m.
- 25% of our users found a car hire in Kailua-Kona for £65 or less
- Book your car hire in Kailua-Kona at least 1 day before your trip in order to get a below-average price
- Off-airport car hire locations in Kailua-Kona are around 28% cheaper than airport locations on average
- Intermediate car hires in Kailua-Kona are around -15% cheaper than other car types, on average