Overview

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Cinnamon Citadel Kandy

124, Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
+94 812 234 365

£70+

Overall guest ratings

8.2/10 Excellent
Based on 986 reviews

Review highlights

  • 9.0
  • 7.3
  • 7.3
  • 4.4

Good to know

  • Nice building
  • Great menu
  • Friendly service
  • Great view

Nearby

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    About

    Everything about the Cinnamon Citadel Kandy is an escapist's dream. Be it the luxurious amenities and panoramic views offered in every room, or boat rides and nature walks that get you up close and personal with the wild inhabitants of the surrounding forests. Or simply the warmth of our ever-smiling staff, whose prompt service and attention to every little detail completes the experience of the perfect getaway.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 986 reviews
    • 9.0 "Excellent breakfast."
    • 7.3 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.3 "Good location."
      7.5 "75% liked the proximity to sightseeing."
    • 7.2 "Nice rooms."
      9.7 "97% thought the view was good."
      8.0 "80% enjoyed the balcony."
    • 6.3 "Average comfort."
      6.1 "For only 61%, the noise level was all right."
    • 4.4 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 2.4 "Disappointing wellness & sports facilities."
      3.6 "64% didn't like the fitness area."
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    Overall rating

    8.2 Excellent
    Based on 532 reviews
    • 8.9 "Breakfast is good."
    • 7.6 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.3 "Nice rooms."
      9.8 "98% thought the view was good."
      9.1 "91% thought rooms were spacious."
    • 7.3 "Good location."
    • 6.5 "Vibe was decent."
      7.0 "70% enjoyed the friendly atmosphere."
    • 4.6 "Internet is poor."
    • 2.9 "Disappointing wellness & sports facilities."
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    Overall rating

    8.0 Good
    Based on 404 reviews
    • 9.3 "Excellent pool."
    • 9.0 "Excellent breakfast."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 7.1 "Good amenities."
      7.1 "71% thought the building was wonderful."
      7.3 "73% found the grounds to be nice."
      8.9 "89% enjoyed the lobby entrance."
    • 7.1 "Good location."
    • 6.7 "Vibe was decent."
    • 6.5 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 6.0 "Average comfort."
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    Overall rating

    7.6 Good
    Based on 49 reviews
    • 9.5 "Excellent pool."
    • 9.2 "Excellent breakfast."
    • 7.7 "Tasty food."
    • 7.2 "Nice rooms."
    • 7.0 "Good service."
    • 6.5 "Location is acceptable."
    Good to know
    "Nice building"
    "Great menu"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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