La Quinta Inn Kansas City North

Location was good You can hear everything in the halls, house keeping makes no efforts to maintain a low noise level. Found small roaches on my wall, bathroom door wouldn't shut right

Breakfast room was clean. Decent selection for the price we had given for the room. Location was great for NKC hospital visit. Heater was on OFF when we arrived. It was near zero outside. Took almost 3 hours to warm room enough to remove coats! TV remote batteries were dead - no other way to turn on TV. Phone had no button to contact the desk so Went to desk for new - could not find any charged batteries - took almost 15 minutes to get some that would work some of the time. While there, 2 young men had been to hospital to get letter from doctor about bites received at the hotel (bedbugs). They were trying to get a refund and had to go through all this. Sure was not a good introduction. Checked the beds in our room as best we could and got along ok. Not the cleanest place we have been.

Beds were comfortable. Slight smell of smoke in the hotel but not terribly noticeable. The ice machine and elevator were broke or on the fritz.

Staff was very nice. Breakfast was good and worked well for our family. Our room wasn't nearly as nice as other La Quintas we've stayed at. The bathroom had a horrible repair job done between the toilet and shower. Problem was that the shower head was leaking and was shooting water down on the repair patch. It just felt like our room was bandaged together.