Overview

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The Westin Kansas City at Crown Center

1 East Pershing Road, Kansas City, MO 64108, United States
+1 816 474 4400

£119+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 1,167 reviews
See all reviews

Review highlights

  • 9.0
  • 8.4
  • 7.1
  • 6.1

Good to know

  • Friendly service
  • Professional service

Nearby

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    About

    Located in the heart of downtown, The Westin Kansas City at Crown Center is encompassed by Hallmark's Crown Center. This city within a city offers guests 85 acres of shops, restaurants, and theatres—all of which can be accessed from within the hotel. Begin your day with laps in the outdoor heated swimming pool before buckling down for business in our 53,873 square feet of meeting facilities. A whirlpool, sauna, and tennis courts fill your stay with activities to help you feel your best. Our 724 spacious guest rooms and suites leave guests feeling amazingly refreshed. With our Westin Heavenly® Bed, High Speed Internet Access, and WestinWORKOUT® Rooms, we help guests stay fit, productive, and well-rested throughout their stay.

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    Amenities

    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Spa
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Terrace/Patio
    • Wi-Fi
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,167 reviews
    • 9.0 "Terrific location."
    • 8.4 "Great service."
    • 7.1 "Wellness & sports facilities were pleasant enough."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Rooms are ok."
    • 6.1 "Food is average."
    • 5.2 "Average value."
    • 5.0 "Internet is average."
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    Overall rating

    8.4 Excellent
    Based on 560 reviews
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to shopping."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      7.0 "70% were happy with the room service."
    • 6.8 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
    • 6.5 "Breakfast is mediocre."
    • 5.9 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 5.6 "Food is average."
    • 5.0 "Average value."
    • 4.9 "Internet is poor."
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    Overall rating

    8.1 Excellent
    Based on 420 reviews
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 8.5 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 7.0 "Good breakfast."
    • 6.3 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.2 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 5.7 "Food is average."
    • 5.4 "Internet is average."
      6.0 "60% thought it was adequately priced."
    • 5.1 "Average value."
      6.0 "60% thought it was adequately priced."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 70 reviews
    • 9.1 "Terrific location."
    • 8.5 "Great service."
    • 6.8 "Rooms are ok."
    • 6.7 "Vibe was decent."
    • 5.1 "Average value."

    Overall rating

    8.5 Excellent
    Based on 116 reviews
    • 8.4 "Location is great."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.0 "High comfort."
      7.6 "76% said the beds were comfortable."
    • 6.4 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 5.8 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.1 "Average value."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Professional service"
    data provided by TrustYou

    Recent reviews


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