Overview

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The Westin Kansas City at Crown Center
Top Business Hotel

1 East Pershing Road, Kansas City, MO 64108, United States
+1 816 474 4400

£153+

Overall guest ratings

8.5/10 Excellent
Based on 977 reviews

Review highlights

  • 8.9
  • 8.8
  • 8.1
  • 6.9

Good to know

  • Pleasant entrance area
  • Good fitness area
  • Great shopping

Nearby

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    About

    Located in the heart of downtown, The Westin Kansas City at Crown Center is encompassed by Hallmark's Crown Center. This city within a city offers guests 85 acres of shops, restaurants, and theatres—all of which can be accessed from within the hotel. Begin your day with laps in the outdoor heated swimming pool before buckling down for business in our 53,873 square feet of meeting facilities. A whirlpool, sauna, and tennis courts fill your stay with activities to help you feel your best. Our 724 spacious guest rooms and suites leave guests feeling amazingly refreshed. With our Westin Heavenly® Bed, High Speed Internet Access, and WestinWORKOUT® Rooms, we help guests stay fit, productive, and well-rested throughout their stay.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Spa
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 977 reviews
    • 8.9 "Location is great."
      9.0 "90% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      8.3 "83% were impressed by the valet service."
      8.6 "86% said the concierge service was amazing."
      10.0 "100% said the recreation staff was great."
      8.3 "83% were happy with the shuttle service."
      7.0 "Housekeeping was great, according to 70%."
    • 8.1 "Pool is good."
    • 7.6 "Good breakfast."
      9.0 "90% were happy with the price of the breakfast."
    • 7.6 "Good amenities."
      7.9 "79% thought the building was wonderful."
      8.0 "80% enjoyed the lobby entrance."
      10.0 "Business facilities were excellent, according to 100%."
    • 6.9 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      6.7 "For only 67%, the bathroom was ok."
    • 5.0 "Average value."
      1.7 "The price was too high for 83%."
    • 3.9 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 459 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.6 "Location is great."
    • 6.4 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      6.2 "For only 62%, the bathroom was ok."
    • 5.9 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.5 "Value below average."
    • 4.0 "Internet is poor."

    Overall rating

    8.5 Excellent
    Based on 400 reviews
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 6.7 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      6.6 "For only 66%, the bathroom was ok."
    • 6.2 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.1 "Average value."
      5.7 "57% thought it was adequately priced."
    • 4.2 "Internet is poor."
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    Overall rating

    8.5 Excellent
    Based on 68 reviews
    • 8.9 "Location is great."
    • 8.7 "Great service."
    • 7.2 "Nice rooms."

    Overall rating

    8.2 Excellent
    Based on 48 reviews
    • 9.1 "Terrific location."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.2 "High comfort."
    • 6.8 "Rooms are ok."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Pleasant entrance area"
    "Good fitness area"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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