Overview

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Palais Royale

230 Katoomba Street, Katoomba, NSW, Australia
+61 247 846 300

£79+

Overall guest ratings

8.1/10 Excellent
Based on 965 reviews

Review highlights

  • 9.8
  • 9.0
  • 6.5
  • 6.3

Good to know

  • Spacious rooms
  • Nice building
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Located near a train station, Palais Royale is a great choice for a stay in Katoomba. You can indulge in massages or body treatments, then grab a bite to eat at the coffee shop/café. A bar/lounge and a spa tub are other highlights, and rooms offer LCD TVs and minibars.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Air-conditioned
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Concierge service
    • Bar/Lounge
    • Express check out
    • Pets not allowed
    • Free long-term parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 965 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Great parking, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.0 "80% found the restaurant service to be one of the best."
    • 7.3 "Good amenities."
      7.3 "73% thought the building was wonderful."
      9.0 "90% enjoyed the lobby entrance."
      7.3 "73% thought the architecture was beautiful."
      8.8 "88% found the grounds to be nice."
    • 7.1 "Good breakfast."
    • 6.8 "Vibe was decent."
    • 6.5 "Average value."
      5.0 "Breakfast prices were ok, according to 50%."
    • 6.3 "Internet is average."
    • 5.2 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
      5.2 "Cleanliness of the bathroom was average, said 52%."
      6.5 "65% said the view was so-so."
    • 2.6 "Disappointing wellness & sports facilities."
      2.2 "78% were unhappy with the sauna."
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    Overall rating

    7.9 Good
    Based on 540 reviews
    • 9.9 "Terrific location."
      10.0 "Great parking, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 6.9 "Vibe was decent."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
      7.0 "70% thought the architecture was beautiful."
    • 6.3 "Average value."
    • 6.1 "Internet is average."
    • 4.8 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      1.4 "86% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      2.3 "For 77%, the rooms looked old."
    • 2.7 "Disappointing wellness & sports facilities."
      2.0 "80% were unhappy with the sauna."
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    Overall rating

    8.2 Excellent
    Based on 260 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.0 "Good vibe."
      8.8 "88% enjoyed the friendly atmosphere."
      9.0 "90% said it was a stylish hotel."
      8.8 "88% enjoyed the lobby entrance."
    • 6.8 "Average value."
      5.0 "Breakfast prices were ok, according to 50%."
    • 6.7 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 6.1 "Internet is average."
    • 5.5 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.0 "For only 50%, the bathroom was ok."
      6.9 "Only 69% said rooms were big enough."
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    Overall rating

    8.7 Excellent
    Based on 164 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.7 "Good amenities."
      7.7 "77% thought the building was wonderful."
      9.2 "92% enjoyed the lobby entrance."
    • 7.1 "Good breakfast."
    • 7.1 "Good vibe."
      8.8 "88% said it was a stylish hotel."
      8.8 "88% enjoyed the friendly atmosphere."
      9.2 "92% enjoyed the lobby entrance."
    • 6.7 "Average value."
    • 6.0 "Rooms are ok."
      7.0 "70% said rooms were clean."
      5.6 "For only 56%, the bathroom was ok."
      5.6 "Cleanliness of the bathroom was average, said 56%."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Nice building"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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