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Kenya Airways: Expert advice and recommendations

Expert travel writer Ramsey Qubein shares all you need to know before booking a flight with Kenya Airways.
Ramsey Qubein
4 December 2025

The airline’s modern fleet

Other regional flights are operated by Boeing 737s in a 2-2 configuration in business class and 3-3 in economy. The airline uses these on flights all over Africa, sometimes on flights as long as 5 or 6 hours.

In economy class, the seats are in a restrictive 3-3-3 layout, and these can be quite uncomfortable on lengthy flights, especially the airline’s longest flight to New York JFK. I would definitely pay extra to assign seats in the emergency exit rows as they have more legroom.

Many Kenya Airways planes have seatback TV screens with 100 films, 30 documentaries and 55 TV shows. These are a great way to pass the time, and I am impressed that they installed these on the regional jets. Unfortunately, these are not on the Boeing 737 planes. Instead, these rely on overhead screens that play the same film for everyone to watch.

Travel experience

Premier World is the top product that the airline offers. Flight attendants are friendly, and I like that they offer some local ingredients although I wish they would add more Kenyan recipes to the menu. All of the airline’s flights have a meal service and open bar, and on longer sectors there are two meals. The JFK flight has three meals in each cabin.

Kenya Airways serves meals on all of its international flights in economy class. These are usually a hot meal with two choices, and the airline deserves praise for offering an open bar in economy class.

An expansive route network

A hub airport that has grown and modernised

Nairobi’s airport was outdated for the number of flights Kenya Aiways was adding, and it lacked the modern facilities of other airports. Luckily, a new terminal has opened and given Kenya Airways the hub it deserves. Still, some flights depart from the original terminal, and the difference is immediately noticeable.

Lounges

Sky Priority

Loyalty programme and partnerships

KQ Holidays

Low-cost division

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up to date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

FAQs about flying with Kenya Airways

  • What is Kenya Airways' carry-on size allowance?

    On board Kenya Airways flights, cabin baggage should not exceed 21x13x9in. If your hand luggage is bigger, the Kenya Airways assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Kenya Airways fly to?

    Kenya Airways offers direct flights to 43 cities in 33 different countries. Nairobi, Mombasa, and Dar Es Salaam are the most popular cities covered by Kenya Airways.

  • What is Kenya Airways’ primary hub?

    Kenya Airways concentrates most of its flight operations in Nairobi.

  • How does KAYAK find such low prices on Kenya Airways flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Kenya Airways.

  • What’s the cheapest route that Kenya Airways flies?

    In the last 72 hours, the cheapest route flown by Kenya Airways found on KAYAK was from Nairobi to Mombasa, with a price of £92 for a round-trip.

  • What are the most popular airports for Kenya Airways flights to depart from?

    With 39 Kenya Airways flights departing each week, Nairobi Jomo Kenyatta Intl airport is the most popular airport for Kenya Airways flights to depart from. The most popular destination from this airport is Addis Ababa. The next most popular departure airport is Cape Town Intl airport, with 3 Kenya Airways flights departing from there each week.

  • Is Kenya Airways part of an airline alliance?

    Yes, Kenya Airways is part of the SkyTeam airline alliance.

  • How many destinations does Kenya Airways fly to?

    In total, Kenya Airways flies to 44 destinations.

Kenya Airways customer reviews

6.8
Okay288 verified ratings
6.3Entertainment
6.4Food
6.9Comfort
7.0Boarding
7.7Crew
Traveller rating:
Sort by:
R
10.0 Wonderful
KGL
-
NBO
Great
N
2.0 Poor
NBO
-
LHR
No blankets provided on flight Very very disappointing
L
8.0 Very Good
KIS
-
NBO
No food
V
4.0 Mediocre
JFK
-
NBO
For a long haul flight, the seats were too narrow. Paid for extra legroom but wish I could have paid for width! I was pressed against another person for the whole donation of the flight.
D
6.0 Okay
NBO
-
KGL
Delayed flight made my day very long, but other than that KQ got me to my destination in good shape.
V
10.0 Wonderful
NBO
-
MBA
Perfect
V
8.0 Very Good
EBB
-
NBO
The nice treatment and lovely pilots who accepted my son inside for a photo.So lovely of them
V
4.0 Mediocre
NBO
-
JFK
Got delayed for over 24 hours. Fight was cancelled. Was put up at a nice hotel whose kitchen was unfortunately not prepared for the sudden influx of guests The headphone jacks on the seat were loose and sound kept getting dropped over the headphones. Food was good though. Certain items (Amarula) were not available for purchase over the on-plane duty free. Had been told i would pick my luggage at my final destination*wrong* had to pick it up in JFK and recheck it and then got charged for it**** too tired to argue with the Delta staff on the issue.... after a 15 hr flight.
A
8.0 Very Good
JFK
-
CMH
This one is not bad even it is late, but they apologize and every time they announced the update.
A
2.0 Poor
NBO
-
JFK
I’m very disappointed for this trip and I will never travel again in this airline. In addition, I don’t recommend to any human being to travel to Kenya Airways. They keep me at Nairobi for 4 days without care. I was at Nairobi from 6 a.m Morning up to 10 a:m Thursday. For that reason, I have trouble for my work and may be I will lose my job. During for those 4 days I didn’t have my medicine, I didn’t have clothes to change because all my clothes were in my checked bags. On Thursday, when I got flight, they don’t even apologize for all consequences I had. During for those 4 days, I learned many things for this airline. It is their system to treat passengers like this because they had hundreds or thousands passengers around Nairobi waiting for their flights after their original flights cancelled. If I lose my job, I planned to file claim to the airline. This is not airline to travel with.

Kenya Airways flight status

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Kenya Airways route map – Which destinations does Kenya Airways fly to?

Find out which destinations you can fly to direct with Kenya Airways by entering your departure airport. If you want to know whether Kenya Airways flies a certain route, enter both the departure and destination airport before hitting search.
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All Kenya Airways flight routes

Flight no.Departure airportArrival AirportDurationMonTueWedThuFriSatSun
305Dubai (DXB)Nairobi (NBO)5h 15m•••••••
509Accra (ACC)Nairobi (NBO)5h 40m••••
509Monrovia (ROB)Accra (ACC)1h 50m••••
510Accra (ACC)Freetown (FNA)2h 20m•••
510Nairobi (NBO)Accra (ACC)5h 40m•••
100Nairobi (NBO)London (LHR)9h 20m•••••••
101London (LHR)Nairobi (NBO)8h 35m•••••••
304Nairobi (NBO)Dubai (DXB)5h 15m•••••••
784Nairobi (NBO)Cape Town (CPT)5h 45m•
785Cape Town (CPT)Nairobi (NBO)5h 45m•
117Amsterdam (AMS)Nairobi (NBO)8h 35m•••••
116Nairobi (NBO)Amsterdam (AMS)9h 0m•••••
508Accra (ACC)Monrovia (ROB)2h 0m••••
887Bangkok (BKK)Nairobi (NBO)9h 5m•••
887Guangzhou (CAN)Bangkok (BKK)2h 55m•••
205Mumbai (BOM)Nairobi (NBO)6h 15m•••
886Bangkok (BKK)Guangzhou (CAN)2h 55m•••
113Paris (CDG)Nairobi (NBO)8h 25m•••
204Nairobi (NBO)Mumbai (BOM)6h 15m•••
886Nairobi (NBO)Bangkok (BKK)9h 31m•••
511Freetown (FNA)Accra (ACC)2h 30m•••
112Nairobi (NBO)Paris (CDG)8h 40m•••
761Johannesburg (JNB)Nairobi (NBO)4h 5m•••••
532Nairobi (NBO)Lagos (LOS)5h 15m•••
275Port Louis (MRU)Nairobi (NBO)4h 20m••
274Nairobi (NBO)Port Louis (MRU)4h 20m••
756Nairobi (NBO)Lilongwe (LLW)2h 30m•••
756Nampula (APL)Nairobi (NBO)2h 30m•••
756Lilongwe (LLW)Nampula (APL)1h 10m•••
554Nairobi (NBO)Kinshasa (FIH)3h 20m••
555Kinshasa (FIH)Nairobi (NBO)3h 30m••
533Lagos (LOS)Nairobi (NBO)5h 20m••
256Nairobi (NBO)Antananarivo (TNR)3h 20m••
257Antananarivo (TNR)Nairobi (NBO)3h 20m••
760Nairobi (NBO)Johannesburg (JNB)4h 15m•••••
251Victoria (SEZ)Nairobi (NBO)3h 10m•
754Lilongwe (LLW)Nairobi (NBO)2h 30m•
754Nairobi (NBO)Nampula (APL)2h 30m•
754Nampula (APL)Lilongwe (LLW)1h 15m•
490Nairobi (NBO)Zanzibar (ZNZ)1h 20m••••
782Nairobi (NBO)Livingstone (LVI)3h 15m••
783Livingstone (LVI)Nairobi (NBO)3h 15m••
782Livingstone (LVI)Cape Town (CPT)3h 10m••
783Cape Town (CPT)Livingstone (LVI)2h 50m••
401Addis Ababa (ADD)Nairobi (NBO)2h 15m••
420Nairobi (NBO)Entebbe (EBB)1h 20m••••••
421Entebbe (EBB)Nairobi (NBO)1h 15m••••••
3New York (JFK)Nairobi (NBO)13h 30m••••••
625Mombasa (MBA)Nairobi (NBO)1h 0m•••••••
704Harare (HRE)Lusaka (LUN)1h 5m••••
704Nairobi (NBO)Harare (HRE)3h 5m••••
704Lusaka (LUN)Nairobi (NBO)2h 40m••••
624Nairobi (NBO)Mombasa (MBA)1h 0m•••••••
351Juba (JUB)Nairobi (NBO)1h 40m•••••
586Ndola (NLA)Nairobi (NBO)2h 30m••
586Nairobi (NBO)Lubumbashi (FBM)2h 30m••
586Lubumbashi (FBM)Ndola (NLA)0h 45m••
350Nairobi (NBO)Juba (JUB)1h 45m•••••
2Nairobi (NBO)New York (JFK)15h 0m••••••
400Nairobi (NBO)Addis Ababa (ADD)2h 0m••
598Douala (DLA)Abidjan (ABJ)2h 35m••
599Douala (DLA)Nairobi (NBO)4h 20m••
599Abidjan (ABJ)Douala (DLA)2h 35m••
598Nairobi (NBO)Douala (DLA)4h 10m••
264Nairobi (NBO)Moroni (HAH)2h 30m••
471Kigali (KGL)Nairobi (NBO)1h 30m••••
487Dar Es Salaam (DAR)Nairobi (NBO)1h 25m••
486Nairobi (NBO)Dar Es Salaam (DAR)1h 25m••
265Moroni (HAH)Nairobi (NBO)2h 30m••
254Nairobi (NBO)Dzaoudzi (DZA)2h 30m•
255Dzaoudzi (DZA)Nairobi (NBO)2h 30m•
108Nairobi (NBO)London (LGW)9h 5m•••
427Arusha (JRO)Nairobi (NBO)1h 0m•
426Nairobi (NBO)Arusha (JRO)1h 0m•
470Nairobi (NBO)Kigali (KGL)1h 30m•••
709Harare (HRE)Nairobi (NBO)3h 0m•
726Nairobi (NBO)Lusaka (LUN)2h 45m•
491Zanzibar (ZNZ)Nairobi (NBO)1h 20m•
706Lusaka (LUN)Harare (HRE)1h 5m•
465Bujumbura (BJM)Nairobi (NBO)1h 40m•
464Nairobi (NBO)Bujumbura (BJM)1h 40m•
More flight routes

Kenya Airways contact information

Overview of Kenya Airways

Although this airline is based in Kenya, it offers flights to a variety of destinations across the world that are located in 41 different countries. For those that would like to visit Europe, you can choose from places like France, Switzerland, and the United Kingdom. If you would rather go somewhere in Asia, popular choices are Thailand, India, and China.

When you decide to travel with Kenya Airways, there are two classes for you to choose from, which are referred to as Economy and Business. Economy will provide you with standard benefits like snacks, drinks, and access to the plane’s entertainment system, while Business comes with a larger seat that provides more legroom, priority check-in, priority boarding, access to the airline lounge, and a gourmet meal.

Kenya Airways is known for having many connections with other airlines, such as KLM, which owns part of the company. Additionally, the airline is a member of both SkyTeam and the African Airlines Association, both of which are air alliances. They also maintain codeshare agreements with many other international airlines, including Air France, Delta Air Lines, EgyptAir, and Precision Air.

This airline has 40 planes that make up its fleet, with almost all of them being either Boeing or Embraer. Although the Embraer 190AR is the company’s smallest plane, it is the aircraft that is used the most often, as it is best suited for medium-range flights and can fit almost 100 passengers. For longer trips, the Boeing 787-8 is commonly used instead, as it can fit over 230 passengers and has a substantial amount of space for Business Class seats.

Everything you need to know about Kenya Airways flights

Kenya Airways information

IATA codeKQ
Routes100
Top routeMombasa to Nairobi Jomo Kenyatta Intl Airport
Airports served44
Top airportNairobi Jomo Kenyatta Intl
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.