Impiana KLCC Hotel

Pros: Location is excellent. It is directly connected to all the major malls and also close to the Twin Towers. Welcome fruits in the room is a bonus.

Cons: None.

Pros: The bed & the pillow is great

Cons: The price of hotel is increase daily and no breakfast is included. The unit rate is already expensive.

Pros: Room was big and comfortable. Great location.

Cons: Twin beds in the room!

Pros: Breakfast was best

Cons: Nothing

Decent, Hospitable, Great Location to stay

Pros: Great breakfast and staff that work there are very accommodating. Some good doormen who happily open the door for you (also at the 3rd floor bridge door). Superb location. Responsive cleaning crew. I would gladly return as I have pleasant memories here.

Cons: Horrendous Air Conditioning that is mild at best. It takes the heat away somewhat, but not cold enough to sleep with the blankets on. I have noticed this in my 4 different stays on Superior, Deluxe as well as Club Premier rooms. Such a let down for a 4+ Star rated hotel that is striving to be more. Decent Wifi Speeds (4Mb/s). Some doormen open the door for you; while others just watch you walk in and stand there looking at their phones or busy talking to someone else. Inconsistent hospitality (only) at the door is another major let down at this location. Plumbing issues on 2 of my stays thus far, but quickly taken care of.