Recent reviews
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6.8
Great breakfast and staff that work there are very accommodating. Some good doormen who happily open the door for you (also at the 3rd floor bridge door). Superb location. Responsive cleaning crew. I would gladly return as I have pleasant memories here. Horrendous Air Conditioning that is mild at best. It takes the heat away somewhat, but not cold enough to sleep with the blankets on. I have noticed this in my 4 different stays on Superior, Deluxe as well as Club Premier rooms. Such a let down for a 4+ Star rated hotel that is striving to be more. Decent Wifi Speeds (4Mb/s). Some doormen open the door for you; while others just watch you walk in and stand there looking at their phones or busy talking to someone else. Inconsistent hospitality (only) at the door is another major let down at this location. Plumbing issues on 2 of my stays thus far, but quickly taken care of.
review from KAYAK -
6.3
Location is very good, I did like swimming pool, and hotel crew are very nice too Structure near by, is noisy, I booked non smoking room, but they give me smoking room on the back not front as I mentioned during booking
review from KAYAK -
4.0
Smile of employee. The humidity was high in the room even if the air condition worked. The document papers had became wet in four days. The bed was somewhat wet as well. I stayed in a group. Everyone other than me had a welcome fruit, however it was not prepared from me. There is no consistency. But the each staffs were very kind. I thought there was a discrepancy between the attitude of the staffs and the facility of the hotel.
review from KAYAK -
6.7
Service was at it's best, calm and peace stay
review from KAYAK -
4.7
Location, variety of breakfest cleanliness. The room was very dirty; mould on the bathroom ceiling, the linen of the bed was dirty with huges stains. I would never stay in this hotel again.
review from KAYAK -
5.0
the location of the hotel as it was close to the convention center and it was walking distance Room cleaning, specially the bed cover.
review from KAYAK -
7.2
Great central location, very good breakfast, very friendly porters/doorman, great pillows on the bed (actually have a pillow menu) Bathrooms due for some work
review from KAYAK -
6.0
very good hotel. clean, beautifull and very nice staff!. very near to twin towers. Next time I will go to Impiana again! no
review from KAYAK -
6.0
the room was clean and had internet access. breakfast included was a good addition. i liked the accessibility and ease of getting a taxi.
review from KAYAK -
5.2
near my office
review from KAYAK -
5.2
Very central. easy access to everywhere. I was told it was a new hotel, but the interior looked run down. there were stains of humidity all over the wall and the furniture were worn out with sctrached here and there. I could also hear noise from the neighbors.
review from KAYAK
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6.8
Great breakfast and staff that work there are very accommodating. Some good doormen who happily open the door for you (also at the 3rd floor bridge door). Superb location. Responsive cleaning crew. I would gladly return as I have pleasant memories here. Horrendous Air Conditioning that is mild at best. It takes the heat away somewhat, but not cold enough to sleep with the blankets on. I have noticed this in my 4 different stays on Superior, Deluxe as well as Club Premier rooms. Such a let down for a 4+ Star rated hotel that is striving to be more. Decent Wifi Speeds (4Mb/s). Some doormen open the door for you; while others just watch you walk in and stand there looking at their phones or busy talking to someone else. Inconsistent hospitality (only) at the door is another major let down at this location. Plumbing issues on 2 of my stays thus far, but quickly taken care of.
review from KAYAK -
6.7
Service was at it's best, calm and peace stay
review from KAYAK -
7.2
Great central location, very good breakfast, very friendly porters/doorman, great pillows on the bed (actually have a pillow menu) Bathrooms due for some work
review from KAYAK
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6.3
Location is very good, I did like swimming pool, and hotel crew are very nice too Structure near by, is noisy, I booked non smoking room, but they give me smoking room on the back not front as I mentioned during booking
review from KAYAK -
4.0
Smile of employee. The humidity was high in the room even if the air condition worked. The document papers had became wet in four days. The bed was somewhat wet as well. I stayed in a group. Everyone other than me had a welcome fruit, however it was not prepared from me. There is no consistency. But the each staffs were very kind. I thought there was a discrepancy between the attitude of the staffs and the facility of the hotel.
review from KAYAK -
4.7
Location, variety of breakfest cleanliness. The room was very dirty; mould on the bathroom ceiling, the linen of the bed was dirty with huges stains. I would never stay in this hotel again.
review from KAYAK -
5.0
the location of the hotel as it was close to the convention center and it was walking distance Room cleaning, specially the bed cover.
review from KAYAK -
6.0
very good hotel. clean, beautifull and very nice staff!. very near to twin towers. Next time I will go to Impiana again! no
review from KAYAK -
6.0
the room was clean and had internet access. breakfast included was a good addition. i liked the accessibility and ease of getting a taxi.
review from KAYAK -
5.2
near my office
review from KAYAK -
5.2
Very central. easy access to everywhere. I was told it was a new hotel, but the interior looked run down. there were stains of humidity all over the wall and the furniture were worn out with sctrached here and there. I could also hear noise from the neighbors.
review from KAYAK
