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Pros: Yes

Pros: The crew was friendly.

Cons: The food was horrible.

Cons: Food was atrocious!

Pros: All the crews are awesome and very helpful, especially to the parents with young kid.

Cons: More variety and quality of food

Pros: Not much

Cons: Siting in 15E seat next to a big man that was taking part of my seat Extremely uncomfortable Had to wait over a hour for the luggage Long and complicated transfer at Muscat, New airport toilets smell like ashtray

Pros: Nothing

Cons: Back to back delayed flights, no entertainment, no food or drinks, slow luggage delivery, etc

Pros: Evrything about it i loved

Cons: No comment

Pros: Flight arrived when it should

Cons: the seating space is incredibly small, which made the flight uncomfortable

Pros: Plenty of room, noise low, allowing for me to sleep several hours. Crew efficient and friendly.

Cons: Many stale films, but I really don't care!

Cons: Reservation online

Pros: We were fed on a two-hour domestic flight. Crew were professional and the plane was nice and clean.

Cons: Boarding was behind schedule and we arrived slightly late.

Pros: The seats were roomy and comfortable. For airline food, it was actually pretty tasty. The in-flight entertainment was very good. I wish Vietnam Air was available in the States!

Pros: Entire flight was excellent crew very helpful. We had great experience definitely will recommend

Cons: They pretty much got it down right already. The embarking experience with the shuttle at the Hajj Terminal could be a whole lot better.

Pros: This airline is pathetic and the airline male hostessess are shame for airline. Rude poor behavior. Please don’t travel again with this airline . Always delayed flights and poor services

Cons: This airline is pathetic and the airline male hostessess are shame for airline. Rude poor behavior. Please don’t travel again with this airline . Always delayed flights and poor services

Pros: Nothing. Everyone was tough. Not smiling. Not helpful. Too many scans and check points

Pros: Seat comfortable

Cons: Flight was delayed and overhead bin space was very small

Pros: Food and service

Cons: Working wifi would be good. Better A/C. More comfortable seats

Cons: Don’t be late

Cons: Boarding was very slow.

Pros: Everything..

Cons: N\A

Pros: Newer aircraft. Fantastic service

Cons: Rushed boarding at ccj

Pros: The attendants and ground crew helping me was excellent.

Cons: They ran out of food! There were no snack and I had to go without food from AUH to IAD. No snacks either. The focus was on selling food. A truly sad experience. I thought Ethiad was among the top 5 airlines but this experience puts the worse that the top 25

Cons: The phone number to contact BA in Italy started with 02, didn’t work with a cell phone needs a country code. The check in staff were ok, but the disability support staff in both Rome and London were EXCELLENT and the cabin crew were great.

Pros: The crew did their best to maintain morale.

Cons: Considering this flight was delayed two and three quarters of an hour, and as we remained on board with no refreshments offered except a small glass of water during this time, it was not a pleasant experience.

Cons: Delayed, ended up missing connection. Still not arrived at destination. Will end up being an 8 hour delay!

Pros: Good food.

Cons: They are very slow in checking people in

Pros: Singapore airlines never disappoints

Pros: SQ always the best service

Pros: The crew Were exceptional .

Cons: If The seat recline could go down a bit more innpremium economy, that would be perfect

Pros: Excelent

Cons: I recomended yo my friend

Cons: Flight was delayed by 4.5 hours but they did not make any announcements on the PA. In fairness, they provided a meal voucher and partial refund o. The spot.

Cons: Wifi didn't work

Pros: Both check in and in flight crew were very nice and helpful.

Cons: Snack option

Pros: MU had been terrible on this trip. My flight MU544 was delayed from 00:55am to 12:10pm due to weather in Shanghai as they said. This made me miss my next flight to HNL. Next day i’m flying to LA and hotel they put me in in shanhgai was terrible :(

Cons: Could be honest about delay cause. Could put stranded passengers in better hotel rooms and not make strangers share a room. Could send bigger van so everyone and their luggages fit. (I have pics of packed van)

Cons: No WiFi at all

Pros: Crew staff was very helpful.

Cons: More entertainment options.

Pros: Tickets at good price.

Cons: I paid for the seats (thru justfly), but no seat for the second leg of our return trip were reserved for us. I also wanted to change seats (online, few days before the flight) but couldn’t. I asked China Eastern staff members at the airport and no one was willing/able to resolve my complaint.

Pros: The crew was amazing, the seating was HORRIBLE. It was an extremely long flight seats should have been even a scotch more comfortable with even a teeny bit mote leg room

Cons: Seats were too crampped.

Pros: Service and food

Cons: Old plane

Pros: Service and food

Cons: Old plane

Pros: It is on time. Nice aircraft and crew.

Cons: The breakfast needs improvement.

Pros: Only direct flight available to amman

Cons: Cleaning it stinks bad

Pros: Didnt have a neighbor. Lucky draw

Cons: Had difficulty with online check in through china southern

Pros: Nothing

Cons: Everything, totally understaffed, check-in kiosks do not work. Will avoid any carrier who uses them.

Pros: Both of us being seniors wheel chairs were not provided. Food was not good and even dinner with the fish was not there. They have to reheat fish which took more than 15 minutes.Assistance was not provided to both seniors for carrying luggage on the stairs while boarding the flight for Vancouver

Cons: The food quality may be improved and also necessary help be provided particularly to seniors in boarding and transit.

Cons: Every thing perfect, I’m so happy with the service.

Pros: The WHOLE flight was horrible. The crew in the airport extremely unhelpful. The boarding was horrible. The seats were not put together properly, the whole ride was extremely turbulent and we got stuck in the air for 45 mins NC of weather, I knw that's not the plane crew fault on that one

Cons: EVERYTHING. food was not good either

Pros: nothing. flight was delayed. i have connecting flight but then the plane left i had to stay in a hotel.

Cons: it could be better if my connecting flight waited for me

Pros: Plane was ok

Cons: Better customer service from airline employees

Pros: Good selection of movies and comfortable plane

Cons: You need to offer vegetarian/vegan options

Cons: The flight was delayed by 3 hours. They did not even attempt to text, though they knew the flight would be delayed. When I asked the check in agents about this, they said what can they do? This is a serious lack of taking personal responsibility. What can they do? They work for the company! There are several steps they could take, but they chose to abdicate responsibility instead. Even though I'd been there for several hours and specifically asked for a window seat and been granted a window seat, during boarding, they changed my seat to a middle, which was the icing on the cake. Also, during announcements, the pilot did not even give an apology. This is poor management And I'm disappointed in Air Astana.

Pros: Last half hour was through storms. I doubted we would be able to land. Not only did we land, but it was one of the smoothest set-downs I have experienced. These guys/gals know how to fly in winds.

Cons: Absolutely full place, slow boarding.

Pros: Welcome crew

Cons: Poor aircraft, very small seats and no entertainment

Pros: Great service and good food, comfortable seats that reclines to a bed (not quite fully flat). Polite and attentive crew.

Pros: Jenna our crew member was amazing. My wife and I traveled with our 5 kids ages 8, 6, 4, &11month old twins. Thought it would be a total nightmare but the crew was so helpful and understanding. They made sure the older 3 got their infotainment system working and setup the bassinets for the twins.

Pros: Crew, food, drinks and seats in business class were fantastic.

Pros: Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice.

Cons: Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly

Cons: more western vegetarian options