Overview

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Merdeka Palace Hotel & Suites

Jalan Tun Abang Haji Openg, , Kuching 93000, Malaysia
+60 8225 8000

£22+

Overall guest ratings

7.2/10 Good
Based on 1,380 reviews

Review highlights

  • 9.7
  • 8.0
  • 3.8
  • 3.6

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    About

    Merdeka Palace Hotels & Suites offers airport pick-up service (available on request). Guests can splash around at the outdoor pool or grab a bite to eat at one of the 2 restaurants. Rooms at this upscale hotel get the details right with deep soaking tubs, rainfall showerheads, and slippers.

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    Amenities

    • Fitness centre
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 1,380 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      9.3 "Great parking, according to 93%."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Food is delicious."
      7.0 "70% loved the menu selection."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
      8.3 "Hotel security was great, thought 83%."
    • 6.4 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 3.8 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      1.9 "81% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      4.8 "52% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      0.9 "91% found problems with the furniture."
      2.6 "74% said the bathroom was dirty."
      0.9 "91% thought the tv was sub-standard."
      2.2 "78% had problems with the shower."
      1.6 "Air conditioning was criticized by 84%."
      3.8 "62% were disappointed with the minibar."
      4.7 "53% were unsatisfied with the kitchenette."
    • 3.6 "Internet is poor."
    • 2.2 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
      2.6 "74% said the bathroom was dirty."
      3.5 "65% thought it was rather dirty."
      0.8 "Dirty pool, said 92%."
    • 1.3 "Disappointing wellness & sports facilities."
      1.4 "86% didn't like the fitness area."
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    Overall rating

    7.4 Good
    Based on 207 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 8.1 "Food is delicious."
    • 8.0 "Great service."
      8.4 "84% found the staff to be very friendly."
    • 4.1 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 3.9 "Rooms are not good."
      2.0 "80% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      2.7 "73% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
      4.8 "52% didn't like the uncomfortable beds."
    • 3.7 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.4 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
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    Overall rating

    7.2 Good
    Based on 841 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.4 "Great parking, according to 94%."
    • 7.0 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 4.0 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      2.1 "79% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      0.9 "For 91%, the rooms looked old."
      1.0 "90% thought the tv was sub-standard."
      2.7 "73% said the bathroom was dirty."
      4.7 "53% were unsatisfied with the kitchenette."
      3.9 "61% were disappointed with the minibar."
      2.2 "78% had problems with the shower."
      1.4 "Air conditioning was criticized by 86%."
    • 3.6 "Internet is poor."
    • 2.4 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
      0.7 "Dirty pool, said 93%."

    Overall rating

    6.7 Good
    Based on 55 reviews
    • 9.8 "Terrific location."
    • 8.2 "Food is delicious."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.8 "Average comfort."
    • 4.0 "Vibe wasn't good."
    • 3.8 "Rooms are not good."

    Overall rating

    7.1 Good
    Based on 276 reviews
    • 9.7 "Terrific location."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 6.0 "Average comfort."
      5.0 "Beds were acceptable for 50%."
    • 3.7 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.5 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 3.4 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      1.6 "84% said rooms were dirty."
      0.7 "For 93%, the rooms looked old."
      0.4 "96% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
    • 2.0 "Generally quite dirty."
      1.6 "84% said rooms were dirty."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
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