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Pros: Crew was friendly

Cons: Please catch up with the rest of the world and offer vegetarian options for your food. The entertainment did not work at all during the flight so not being able to watch a movie or listen to music during the 4 1/2 hours in flight was very annoying.

Pros: The WHOLE flight was horrible. The crew in the airport extremely unhelpful. The boarding was horrible. The seats were not put together properly, the whole ride was extremely turbulent and we got stuck in the air for 45 mins NC of weather, I knw that's not the plane crew fault on that one

Cons: EVERYTHING. food was not good either

Pros: The cost was very good

Cons: Transfer in Nanjing to Bangkok. Delayed was not good but worse was that we arrived so early we couldn't check in for an hour and couldn't go to business class lounge. Also no transfer hallway. Had to clear immigration just to get on next flight.

Cons: All my friends complained of back pain, so maybe the chairs be ergonomically friendly

Pros: Wonderful trip

Cons: A little rough air, but all was good

Cons: Getting more minimal on the food service. Emirate have more and better quality

Pros: The crew was easily the WORST I have dealt with. Both on the flight to Abu Dhabi and to NYC. They were rude, unhelpful and extremely arrogant. A co passenger was chatting with one of them and she happened to mention that working with people was the worst ever. She’s been with Etihad for 5 years!!!

Cons: Your crew all need customer service and etiquette training. ASAP!

Pros: On time, drop off to home in Mercedes!

Pros: Nothing

Cons: To begin with they checked our boarding pass a minimum of 7 times, it makes one feel like they are in the wrong place. Secondly the seats offer leg room as an LCC, but charging non LCC money for them. Overall poor airline, staff wasn’t kind at all.

Pros: The entertainment kept the kids happy

Cons: The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm

Pros: food was ok and ample.

Cons: window seat bad for me as I stand frequently. Cramped leg room Seperated from my wife

Cons: Hi flight Manchester to Muscat was good . Air craft Muscat to lahore was too old and very small . The main thing happed no baggage arrived they have lost it or will arrive after 2 / 3 days ... please help to find out my baggage.

Pros: Airplane

Cons: Seats Crew

Pros: Seat on the 787 is the best economy seat ever

Cons: Movie options more limited than other airlines. Crew were certainly OK - a bit abrupt, but I really don’t need someone fawning over me to be satisfied.

Pros: An easy quick trip. My flight was mostly empty at 1130pm.

Pros: Service and food

Cons: Old plane

Pros: Best crew I have ever had

Cons: Leg room is too small.

Pros: The food!!!!

Cons: Nothing

Pros: Service with a smile. Great manners.

Cons: Nothing. Great crew, food, flight.

Pros: Gave me aisle seat, great service

Pros: Great customer service, great and always smiling crew, wonderful flight

Cons: the food options need to be more. an option with steamed rice should always be available

Pros: They were very supportive.. Thanks.

Cons: Nothing

Cons: Food worse quality than before. No snacks as well

Pros: The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman.

Pros: Uneventful flight. Baby in next row only cried intermittently

Cons: Please place crying babies in a sound-proof compartment

Pros: Qatar Airways could not be described except a FIVE STARS airline. Great hospitality and respectful crew

Pros: Crew was amazing and aircraft was clean and seats comfortable!

Cons: I would like to have more air fresheners during the flight as there are some people who eat special food and it smells so bad in aircraft

Pros: Attentive crew. Good communication. On time.

Pros: The seats were roomy and comfortable. For airline food, it was actually pretty tasty. The in-flight entertainment was very good. I wish Vietnam Air was available in the States!

Cons: The whole online experience dealing with the airline is poor. I attempted to upgrade repeatedly online however the website would not recognise my ticket. This is the same with my repeated attempts at online checkin. I attempted to address the issues with airline ground staffhowever the weren’t inte

Pros: The food which we didn't expect. The friendly crew. Ease from checking in to flight.

Cons: Nothing

Pros: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Cons: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Pros: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.

Pros: The entertainment was amazing

Cons: The seats were a bit hard

Cons: We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip.

Cons: Wine ran out at the first meal - they only had 5 red and 5 white for the whole plane for a 13 hour flight. No hard alcohol at all so I couldn’t have my G&T to help with sleep. The food was definitely not anything special - the chicken and potatoes was potatoes with sauce and one nibble of chicken.

Pros: TV was okay when it was working, however crew was not around when I needed help and it was no longer functioning the last 3 hours of the flight.

Cons: Food wasn't great. Not many options. Nothing vegetarian, of course I brought my own food, however it wasn't anything hot.

Pros: Crew was able to accommodate my meal restriction on the spot without a problem. They were attentive but not overbearing.

Cons: the boarding at Kathmandu was a bit confused as was the checkin process. There could have been signage at the Kathmandu airport on where to check in for China Southern airlines.

Pros: I would like my money back,because I paid almost 50$ for the travel insurance. Would you please help me. Thanks

Pros: Co pilot chat

Cons: Couldn’t sleep - seat didn’t recline properly

Pros: The crew was great.

Cons: Seet could be more comfortable.

Pros: I loved the spacious business class cabins

Pros: Excellent fly, comfortable seat, on time

Cons: Very spice food

Pros: Everything was cool

Cons: Jeddah airport is mess launge plus food is trrrible

Pros: Overall crew is polite and nice.

Cons: Ground staff needs some training in assuring privacy of customer, during my whole checkin process a gentleman who is another customer stand next to me.

Cons: The flight from Manila to Jeddah was delayed 4 hours prior to departure, and then the connecting flight from Jeddah to Dubai was canceled. I was put on another flight, but my wait time for that connection was almost 6 hours.

Cons: Late departure

Cons: Flight was delayed by 4.5 hours but they did not make any announcements on the PA. In fairness, they provided a meal voucher and partial refund o. The spot.

Pros: I liked nothing crew rude and racist they hate white people all the Chinese people where able to lay down and sleep me being white and American they gave me a eilee Seat with someone sitting next to me so I never was able to sleep all other passengers had no one sitting next to them and where able

Cons: The airlines charged me twice 320 for my 2 surfboards for total of 640.00 which is wrong the crew rude they broke my suitcase handles tore apart my surfboard bag over charged my sports bag will never fly this airline Shanghai should b called shanghell the Chinese people in airport r rude and mean

Cons: plane parked too far from main terminal. long bus ride delays arrival time.

Pros: The WHOLE flight was horrible. The crew in the airport extremely unhelpful. The boarding was horrible. The seats were not put together properly, the whole ride was extremely turbulent and we got stuck in the air for 45 mins NC of weather, I knw that's not the plane crew fault on that one

Cons: EVERYTHING. food was not good either

Pros: The crew was friendly and courteous.

Cons: Make seats more comfortable and food more tasty

Cons: sea food

Cons: On the counter they have to checked all baggage weight they give hard time on the boarding time to costumer

Pros: The crew was easily the WORST I have dealt with. Both on the flight to Abu Dhabi and to NYC. They were rude, unhelpful and extremely arrogant. A co passenger was chatting with one of them and she happened to mention that working with people was the worst ever. She’s been with Etihad for 5 years!!!

Cons: Your crew all need customer service and etiquette training. ASAP!

Cons: No WiFi at all

Pros: Both check in and in flight crew were very nice and helpful.

Cons: Snack option

Pros: The seating for the short haul flight was far better than the long haul flight, the planes should have been switched as the short haul plane was more suited to long haul and vice versa

Cons: There was limited food available which meant there was no selection available just what was left, not acceptable

Cons: The crew is always nice on China Eastern. They seem to be late a lot of the time. We arrived almost 1 hour late. The business lounge is TERRIBLE. Get something to eat in the airport, not in the lounge.

Pros: Nithing

Cons: In Oman airs home airport there was no service desk. When the flight was delayed the sent 1 agent do deal with a full glitch’s worth of guests. Even though the delay was over 6 hours they gave no compensation besides lounge access to a lounge that is not fully functional. The next morning (yes the delay was overnight and they didn’t provide a hotel room) they called us all to the gate only to tell us they still were waiting for the plane to be repaired (the night before they’d Told us the flight would be in time as they’d flown another plane in). Again there was only one Oman air agent and just normal airport staff to handle the full flight. People were yelling and there was a lot of anger but no official announcements were ever made and only rumors passed from those who actually had a chance to talk to the on me guy. Finally when i arrived in Bangkok it seemed like they had there act together as there were many agents on the gangway to assist people to find connecting flights. Being so late there was only on flight for me and several others trying to get to Phuket. An agent took us to immigration and told us all he’d meet us in the other side to take us to the check in. HE DIDN’T SHOW UP. We couldn’t go back in the airport to find him or anyone from Oman air and were left to find an airport employee who graciously helped us find the booking office and just make the flight. I fly internationally regularly and this was by far the worst airline experience I’ve ever had or even heard about.

Pros: Price was really good

Cons: Flight was late then I missed the my next flight and there was not any other flight till morning and I have to stay at hotel was Oman arrange it but it was to much Hassal I faced and the people who was there to pick me from air port

Pros: food was ok and ample.

Cons: window seat bad for me as I stand frequently. Cramped leg room Seperated from my wife

Pros: The entertainment kept the kids happy

Cons: The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm Our luggage came out damaged and the airline would accept no liability

Pros: La atención excelente. La comida muy buena. El abordaje y la entrega de equipajes a tiempo.

Cons: They need to do better on food

Pros: Quick departure

Pros: That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews....

Cons: Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad.

Cons: All my friends complained of back pain, so maybe the chairs be ergonomically friendly

Pros: The food was very good.

Cons: The amenities and how i was treated was poor. They cater to Chinese people only. Will not fly again.

Pros: Very comfortable seat. Excellent service. clean toilet.

Cons: Food.

Pros: The crew was amazing, the seating was HORRIBLE. It was an extremely long flight seats should have been even a scotch more comfortable with even a teeny bit mote leg room

Cons: Seats were too crampped.

Pros: Roomy business class

Pros: Nithing

Cons: In Oman airs home airport there was no service desk. When the flight was delayed the sent 1 agent do deal with a full glitch’s worth of guests. Even though the delay was over 6 hours they gave no compensation besides lounge access to a lounge that is not fully functional. The next morning (yes the delay was overnight and they didn’t provide a hotel room) they called us all to the gate only to tell us they still were waiting for the plane to be repaired (the night before they’d Told us the flight would be in time as they’d flown another plane in). Again there was only one Oman air agent and just normal airport staff to handle the full flight. People were yelling and there was a lot of anger but no official announcements were ever made and only rumors passed from those who actually had a chance to talk to the on me guy. Finally when i arrived in Bangkok it seemed like they had there act together as there were many agents on the gangway to assist people to find connecting flights. Being so late there was only on flight for me and several others trying to get to Phuket. An agent took us to immigration and told us all he’d meet us in the other side to take us to the check in. HE DIDN’T SHOW UP. We couldn’t go back in the airport to find him or anyone from Oman air and were left to find an airport employee who graciously helped us find the booking office and just make the flight. I fly internationally regularly and this was by far the worst airline experience I’ve ever had or even heard about.

Pros: Nothing as such

Cons: Air condition was very low

Cons: Air craft very small was full with passengers ac was not good before takeoff. No baggage arrived to lahore i am really depressed due to baggage .please help to find baggae

Pros: They were very supportive. Thanks.

Pros: All

Cons: To be cabin in business class

Pros: Great crew. More room for seat would be better

Cons: All seats should look like the first class seats. I’m a little person and still was cramped. Can’t sit in same position for that long.

Pros: The entertainment is very good and it's a smooth ride.

Cons: Sometimes the crew could come across as brass and disappear for long periods. Also, how do you ever tell the person next to you, who's bigger than you, to try not to bump you every time they move. Definitely made for a not very comfortable flight.