Kuching Hotels

The riverview from the room. Size of the room. Breakfast. Spa.

Chech in staff could give some information about activities in the hotel like special dinners/happy hour/entertainment.We had to find out ourself

some of the facilities seems to no functioning such as toilet ventilation fans.. lights...

The hotel location is in city center and nearest to shopping mall which does not need a transport for shopping.

location, breakfast

Non responsivesive staff. Need to send frequent reminder.

The friendliness of the staff.. Excellent!!

The noise from across the river during their karaoke session at nights

warm welcome, very privat, helpfull staff, great breakfast, individuel

no complaints

Staff were very friendly and attentive from the moment we arrived until when we departed. Hotel offered all comforts of an International hotel but much more personal. High quality decor in rooms and hotel.

Precious room and good view

Bathroom is a little bit old

Helpful staff

dated room, unclean windows (outside) unfortunately spoiled the great view from the suite.

Friendly and helpful staff, good location with free parking, restaurants onsite, and proximity to good dining and shopping options. When I stayed there the hotel constantly kept displays of stunningly beautiful tropical flowers throughout the lobby--a nice touch that lent an additional feeling of luxury.

This hotel compares well to any good hotel, anywhere--no complaints.

Staff was friendly and helpful.

N/A

Room is definitely clean for a budget hotel and the price is definitely charged reasonably. Excellent parking space and breakfast is stocked sufficiently. Staff is friendly and so is security. Definitely will be a guest next time around.

No complaint.

The hot water was inconsistent, the airconditioning poor, the TV channels limited.

Housekeeping was excellant, rooms were very clean

The fish and chips were of poor standard, purchased in an empty restraurant and took 40mins to cook.

The Basaga felt like a country home. Lovely entrance. The rooms were quite small, but we had an outside shower in a very private courtyard which we really liked. Very quiet. Breakfast was adequate and the outdoor setting for the meals was very nice. We had an evening meal there and it was good too. Next door and across the road are many local eateries. It was a 30 minute walk into the city centre, but we enjoyed that - it was part of our exercise program. Taxis are readily called if you so desire.

The walkway to the courtyard was very dark.. no light was on...

Location

Easy access to shopping centres, restaurants and cinemas

None

Clean room, well furnished, everything worked. Very good LCD TV. Proper daily replenishment of drinking water and tea/coffee sachets.

Breakfast was nowhere near what was advertised, totally inadequate. Reception staff were not knowledgeable about shopping and restaurants in Kuching,

Location and staff.

outdated hotel and no value for money.

Very friendly staff, excellent service and nice Atmosphere. A very clean hotel with modern design that is perfectly suited for a visit to Kuching.

The design and the atmosphere, very welcoming staff..I would recommend it to anyone

free wifi in the lobby, room is nice and big, staff very friendly

no safety box and wifi inside the room, bad location = we are in the middle of nowhere

location, ethnic decorations

The staff from receiving me at the airport until the counter service staff are professional and efficient

Leaking air-conditioning and wet my notebook on the desk, workers come in repair with dirty shoes amd make the carpet cannot walk with bare foot. Noisy at night-awaken many time with sound of slamming on room doors.

the hotel is in the city, the shopping mall juzt right beside the hotel.

The car park is very confusing, I can't get to lobby from the car park before I check in, I have to walk through the mall to the hotel lobby with my things.

great value for money - almost get anything; hair-dryer, fridge, kettle, and LCD TV!

need attention: introduce toilet's door-lock for future

Convenient and room cleanliness.