Best Western Bayou Inn & Suites

the room was clean and very pretty, the problem was there was an overwhelming mold smell in the room. We had just driven 800 miles and if we weren't so exhausted I would have asked for a different room. I woke up and felt sick from the smell.

It was Filthy, old and discusting.

This guest did not leave comments about this hotel.

The location. When I booked the information said it was a non-smoking room. The room given to me was smoking. I called the front desk and asked for a non-smoking she said there was no availability. She was not helpful nor friendly at all. The carpets needed changing.

Front desk employees were friendly. Hotel smell like smoke.

The a/c was perfect! The bed too. Their beast wasn't too bad either. Yes! The light bulb in bathroom was out. The guy up front called to ask how to get a light bulb and the person in the other end said to grab it from the lamp. Btw, they were 2 completely different bulbs. They didn't have cots to put my kid in:(

Nothing. Stay somewhere cleaner, quieter and roach free with a better hotel staff. The room was dirty and had roaches. The front desk staff and housekeepers were rude. Housekeeping did not want to clean - just watch TV and bring towels. The free breakfast was monitored by the front desk who made it a point to hover and block stations.

Appearance and cleanliness. Disappointed at check-in they were not willing to provide us a room with 1 bed, despite showing availability on line. Had to take one with two beds that was very crowded with furniture and extra bed we did not need.

Nothing. Yes. First of all I paid around--- to stay in a hotel room in which has a wet bar- that is the ONLY reason in which I paid so much. I consider that to be false advertising which is illegal. Secondly, the condition of the hotel room w

Nothing I requested a King non smoking but was told that the reservation did not specify so we were stuck in a smoking room. We were told that the hotel was booked so unless we wanted to pay extra and upgrade there was nothing they could do. Rude staff!

Location, breakfast, free internet Room was dirty (used q-tip on the floor, sheets wrinkled not sure if they where changed, shower curtain holder broken, mold on a wall)

The carpet was dirty and the bathroom was falling apart. There was obvious severe water damage left to rot and mold in the bathroom wall. The shower head was falling out of the wall.

it was the only one available for new years eve There was a stuffy smell throughout the hotel and my room. The hotel room door was very difficult to open. Overall it was okay

location It was dirty maintenance was very poor shower had was fallowing out of the wall horrible

nice breakfast. staff was great. very poor room layout.ended up having to leave light on in bathroom and closing bathroom door 98% of the way so we wouldn't keep running into it. also way too much furniture for the size of the room - desk next to air conditioner so cold air blew on you.

Location Old smell

Nice place. Lady at the front desk was not very nice and helpful. Need to get rid of her if they would like to make the place better.

The room smelled musty.

When I went in the room it was nice. But after going to bed and waking up in the morning I had bite marks all of my arms. I was told by the front desk that they didn't have bed bug that he checked for them. But couldn't exsplan what the bites was from..

The price. Our room smelled like we just came in from the pool at all times.

Bed was ok Not up to most hotel standards. Needs more attention to cleaning and details. Rooms very strong mildew smell. Once ac cooled room smell was better. This is not because its Louisiana!!

The complimentary breakfast had a better selection than I expected. Make-your-own waffles, muffins, toast, cereal, eggs, bacon, yogurt, etc. The rooms stank of mildew. The 1st room we were given smelled so bad, as soon as we walked in, we went right back out to complain. The 2nd room also smelled, but not as bad. The desk attendant said it was just a reality of life in LA. Um, no. I'm from LA.

Location was perfect, close to family for funeral services of family member. Room smelled like a damp hamper. Receptionist told me NO more rooms were available. She told me she couldnt give me a 800 number to speak to someone else. Magically 5-10 minutes later, she offered a room down the hall. Had the audacity to blame humidity!

the only thing that was worth anything a freezer on the mini fridge the bathroom was not clean the sink and bathtub were leaking and the shower curtain stunkthe bed linens and the pillows did not smell fresh at all and I could smell body odorI did ask him to replace it and they finally did

The main lobby was nice.... The main thing that ruined the hotel experience was I booked a Non-Smoking Room , which I had ..on the second floor , however going to my room the 'hallway'was FULL OF SMOKE and they put me right next to a smoking room.. They said they couldn't move me..

The mattress was horrible. We had to move room because of a 4' hole then the next room was almost as bad

The decor was nice, breakfast was adequate. The room was clean. Front desk was very rude to another customer, location kinda shady, screaming babies at 7am.....unfriendly housekeeper. Good for one night, if you must.

The front desk tried but failed even after talking to her supervisor. We were put in a smoking room and had to leave immediately because the smell was irritating my wife's throat. We did not stay and we are disputing charges since we could not sleep there. We ended up driving to Beaumont and got a better room smoke-free.

Mold in 'rooms'. There were only 3 rooms available and they all had mold. We were in town for a funeral so we unfortunately had to deal with the room containing the least amount of mold. You can even smell the dampness when exiting the elevator.

The price and the breakfast The location, the room smelled, the pool was dirty.

Was a nice hotel for the price. The room felt like there was a lot of moisture, the carpet felt wet and sheets felt damp not too bad to complain but it wasn't normal.

The cleanliness and bed was comfortable The room was horrible, the tub drain kept letting the water out, the jacuzzi jets weren't working, and the shower was small and had water goin directly on the floor and leaking out of the faucet head shooting on to the wall

Friendly staff. Only had smoking rooms and bugs in room.

I enjoyed the free breakfast. The hotel was located near several fast food restaurants and walking distance to Family Dollar and Dollar General. The hotel room smelt old and musty. The room was not dirty but it had an old smell. The room was average and included everything that you would normally find, nothing was above average about this hotel.

I didnt end up staying here and regret using priceline I named my price and got a smoking room that i couldnt change or cancel for a refund. Thanks for wasting--- and helping me decide to never use your services again.

beds smoke smell in room; ashtray by TV; advertised as no-smoking hotel; checked in at 3 am and was told late check out was 'no problem,' but woken by housekeeping at 11 and front desk offered nothing but, 'we'll charge you if you aren't out by 12'