Good to know
Distance to city centre
|Cebu City Mactan Intl|
Distance to airport
|"Great breakfast, enjoyable relaxing place."||(in 123 reviews)|
|"Very friendly and helpful staff."||(in 269 reviews)|
|"Amazing service, beautiful and clean room/facilities."||(in 123 reviews)|
|"Tiny room with no windows, deceptive pictures."||(in 109 reviews)|
|"Swimming pool is not clean enough"||(in 25 reviews)|
|"Rooms at the street are noisy"||(in 40 reviews)|
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In a situation out of our control we stayed for a week! The food was average and the pool was small (but we had a pool!) My favourite thing about this hotel were the staff, through a stressful time they kept positivity, happiness and kind spirits! They made our stay! Thank you everyone
The staff at Elosia were exceptional. They were super responsive to our needs and really helpful. It is the staff that give this place the rating they have. The rooms were clean and comfy, and the shower was hot and powerful, which can be hard to find in Philippines.
The breakfast was pretty limited; I have a gluten intolerance so it always hard for me to eat well in Asia, but the breakfast was more limited than most. I only could eat watermelon and an omelette. My partner can eat pretty much anything but he was also quite limited; my suggestion to the hotel would be to widen their offering of food. They have toas, waffles, and cereal, which was great but the majority of food available for breakfast were things like; stirfry noodles, garlic rice etc.... food that natives eat for breakfast. This is great, but the hotel was full of Western people and we are not used to eating 'dinner-like' foods for breakfast. My recommendation would be to have the weighting off food available leaning towards western food - this might be really uncultured of me but I just can't eat noodles and rice and marinated meats for breakfast. My only other problem was that as we were on the 4th floor, at the front of the hotel... it was extremely noisy. The traffic outside was extremely noisy although thankfully, because of the virus curfew, the traffic was pretty much gone by 10pm. If staying once the virus has gone, request to be in the new wing; not the old one. Also, if you are given room 403 in the old wing; you will hear really loud buzzing noises pretty much all day and night. The lift generator is above the room and it is really loud. We called to ask them as we were worried the noise sounded electrical and wasn't safe and so they investigated it and kindly taped up the lift for us to try and stop the noise. They were so helpful and tried so hard for us; it was still noisy but didn't have the heart to tell them as it was late and turning off the lift didn't help unfortunately. Try and get a different floor, and try to move to the new wing (slightly more expensive i think).
Clean comfortable room, nice food, handy for the airport with the bonus of a free airport shuttle.
Checkout process very slow.
There’s everything you could want: a coffee shop, a restaurant, a pool and a pool table. The outdoor area and the second wing are 100 meters back from the road so it’s quiet. There’s a free shuttle to the airport and it’s next to a little mall with shops and restaurants.
Rooms are pretty compact, and so is the pool. Pool could be cleaned more often especially when it’s busy.
Rooms were nice, breakfast good, swimming pool nice, staff friendly and outlet shopping centre handy.
We left on a tour with no paperwork which caused a big problem when we went to another island the tour guide didn't show up.
With a stay at Eloisa Royal Suites in Lapu-Lapu (Basak), you'll be within a 15-minute drive of Cebu Yacht Club and The Outlets at Pueblo Verde. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
based on 3,089 reviews
Things to know
- Good access to airport
- Great shopping
- Good shuttle service
Policies vary by room type and provider.
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Most popular landmarks
- Gaisano Grand Mall Mactan 1.3 mi
- Marcelo Fernan Bridge 1.7 mi
- Mactan Marina Mall 2 mi
- The Jungle Cultural Entertainment Center 2 mi
- Cebu Yacht Club 2.1 mi
- Mactan Island Aquarium 2.7 mi
|Cebu City Mactan Intl||1.4 mi|
|Panglao Bohol–Panglao Intl||52.3 mi|