Overview

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Best Western Victoria Palace

60-64 Warwick Way, London, SW1V 1SA, United Kingdom
+44 207 821 7113

£83+

Overall guest ratings

7.7/10 Good
Based on 4,940 reviews

Review highlights

  • 9.7
  • 9.2
  • 7.6
  • 4.6

Good to know

  • Friendly service
  • Train station is close

Nearby

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    About

    The Best Western Victoria Palace is a recently refurbished modern air-conditioned property within walking distance of Victoria Rail Station and Coach Terminal. A host of attractions are only a short walk away, including Buckingham Palace, Houses of Parliament and Westminster Abbey. Other attractions such as The London Eye, West End Shopping, Madam Tussauds, Theatre Land and the many restaurants and clubs of Leicester Square are a short taxi/tube or bus ride away. Enjoy your stay.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 4,940 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "City centre within easy reach, said 96%."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      7.5 "75% were happy with the room service."
      8.3 "Management was excellent, said 83%."
      10.0 "100% said the recreation staff was great."
    • 7.6 "Good breakfast."
    • 7.2 "Internet works."
      9.6 "96% thought it was a great value."
    • 6.3 "Average value."
    • 4.6 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.2 "58% had problems with the shower."
      2.4 "76% criticized the small bathroom."
      4.7 "53% said the bathroom was dirty."
      2.4 "76% found problems with the furniture."
      4.5 "Air conditioning was criticized by 55%."
      2.1 "79% thought the tv was sub-standard."
      3.0 "70% were disappointed with the minibar."
    • 3.7 "Not very comfortable."
      1.7 "83% said rooms were small."
      2.4 "76% criticized the small bathroom."
      4.5 "Air conditioning was criticized by 55%."
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    Overall rating

    7.8 Good
    Based on 2,223 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "Near to public transport, according to 96%."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "City centre within easy reach, said 97%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 7.2 "Internet works."
      9.7 "97% thought it was a great value."
    • 6.3 "Average value."
    • 4.1 "Rooms are not good."
      1.6 "84% said rooms were small."
      3.6 "64% complained about the bathroom."
      3.9 "61% had problems with the shower."
      2.4 "76% criticized the small bathroom."
      2.3 "77% found problems with the furniture."
      4.5 "55% said the bathroom was dirty."
      2.2 "78% thought the tv was sub-standard."
      4.2 "Air conditioning was criticized by 58%."
      3.1 "69% were disappointed with the minibar."
    • 3.3 "Not very comfortable."
      1.6 "84% said rooms were small."
      5.0 "For only 50%, the noise level was all right."
      2.4 "76% criticized the small bathroom."
      4.2 "Air conditioning was criticized by 58%."
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    Overall rating

    7.7 Good
    Based on 1,531 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 6.9 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 6.0 "Average value."
    • 4.2 "Rooms are not good."
      1.7 "83% said rooms were small."
      2.0 "80% thought they were poorly maintained."
      2.4 "76% criticized the small bathroom."
      2.2 "78% found problems with the furniture."
      4.3 "57% said the bathroom was dirty."
      4.5 "Air conditioning was criticized by 55%."
      3.0 "70% were disappointed with the minibar."
    • 3.8 "Not very comfortable."
      1.7 "83% said rooms were small."
      2.4 "76% criticized the small bathroom."
      4.5 "Air conditioning was criticized by 55%."
    View all review categories

    Overall rating

    7.1 Good
    Based on 49 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
    • 6.5 "Average value."
    • 5.0 "Rooms are ok."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 3.7 "Not very comfortable."
      1.8 "82% said rooms were small."

    Overall rating

    7.5 Good
    Based on 1,136 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.3 "Good breakfast."
    • 7.1 "Internet works."
    • 6.7 "Average value."
    • 4.4 "Rooms are not good."
      1.5 "85% said rooms were small."
      4.7 "53% said the bathroom was dirty."
      2.3 "77% thought they were poorly maintained."
      4.4 "56% had problems with the shower."
      2.4 "76% criticized the small bathroom."
      2.5 "75% found problems with the furniture."
      2.1 "79% thought the tv was sub-standard."
    • 3.4 "Not very comfortable."
      1.5 "85% said rooms were small."
      4.9 "51% thought it was too noisy."
      2.4 "76% criticized the small bathroom."
    View all review categories
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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