Guest reviews
Overall rating
3.2 Mediocre
Based on 150 reviews
Location
8.7
Service
4.9
Breakfast
3.7
Comfort
2.8
Vibe
2.7
WiFi
2.7
Food
2.0
Room
1.9
Cleanliness
0.7
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Golden Star Hotel
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£42+
Golden Star Hotel
Review highlights
- 8.7
- 4.9
- 1.9
- 0.7
Good to know
- Train station is close
Recent reviews
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3.7
Pros: Location
Cons: Hard to contact staff No breakfast or WiFi --as promised on website Bed was uncomfortable and the blanket was the thickness of a sheet Window had cracks to the outdoors -- freezing Heat did not work Shower had no pressure and was either burning hot or freezing cold Toilet had no leg room-- even for a short girl
review from
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2.0
Its a room with on suite not hotel no kettle unless you ask
Pros: Nothing to like here avoid this place
Cons: Its a room with on suite not hotel no kettle unless you ask. They did go out to but a kettle mug coffee and mug when I said this is meant to be a hotel. Windows broken sash cords on at least two rooms, one of the rooms toil seat broken, central heating on full when not needed, Some rooms do not have anywhere to hang your cloths, mouldy bathroom fittings carpets need a clean, only stayed one night have ask for money back on other two nights spent in hotel round the corner Best Western this is a proper hotel I manged to get a good rate slightly more but everything clean and works. This is not a hotel it has a sign to say it is its just a room with on suit if you are lucky the owners have no idea they offer a discount but this does not give you space to hang your clothes awaiting on refund now which they say will take 5 days. very poor
review from
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3.7
Pros: Location
Cons: Hard to contact staff No breakfast or WiFi --as promised on website Bed was uncomfortable and the blanket was the thickness of a sheet Window had cracks to the outdoors -- freezing Heat did not work Shower had no pressure and was either burning hot or freezing cold Toilet had no leg room-- even for a short girl
review from
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2.0
Its a room with on suite not hotel no kettle unless you ask
Pros: Nothing to like here avoid this place
Cons: Its a room with on suite not hotel no kettle unless you ask. They did go out to but a kettle mug coffee and mug when I said this is meant to be a hotel. Windows broken sash cords on at least two rooms, one of the rooms toil seat broken, central heating on full when not needed, Some rooms do not have anywhere to hang your cloths, mouldy bathroom fittings carpets need a clean, only stayed one night have ask for money back on other two nights spent in hotel round the corner Best Western this is a proper hotel I manged to get a good rate slightly more but everything clean and works. This is not a hotel it has a sign to say it is its just a room with on suit if you are lucky the owners have no idea they offer a discount but this does not give you space to hang your clothes awaiting on refund now which they say will take 5 days. very poor
review from
