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|"Amazing room with amazing view."||(in 126 reviews)|
|"Exceptionally friendly and helpful staff."||(in 284 reviews)|
|"Breakfast very good Views amazing."||(in 199 reviews)|
|"Room service was absolutely terrible."||(in 16 reviews)|
|"I don't recommend this Hotel."||(in 65 reviews)|
|"Room service was absolutely terrible."||(in 152 reviews)|
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I liked where it was located.
Packing area was packed which is understandable so I had to go to the underground car park which is understandable but what I don’t understand is why an employee couldn’t give me the correct code to get into the underground car park. Also 20 minutes after I had checked out of the hotel I had realised I had left some clothes behind which was my mistake but to come back to the hotel to get no help, to find my clothes had been stolen was crazy. When booking I also asked if I would get a nice view as that is what I want and that’s what I’m willing to pay, just for me to pay and look at a tennis court all day. It’s not bad, I just personally wouldn’t go back, plenty other hotels I can receive a better service from
Worst hotel experience :(
There were a number of issues prior to even arriving at the hotel - I contacted I contacted the hotel to ensure they could verify my reservation so I didn't experience any issues on arrival. I was passed from pillar to post to try and confirm this, and they were adamant that there was no reservation with my details. Another member of the team said she couldn't discuss anything with me because she didn't believe it was my booking. On arrival at the hotel, I had no internet connection. I was extremely surprised but also annoyed because prior to making the reservation, I specifically checked on the Hilton Hotels & Resorts website where it stated that Wi-Fi was complimentary in all guest rooms. Not only this, but when I went to take a shower, the bath was extremely filthy & greasy and there was no soap available to even wash my hands. For a renowned hotel chain that has an excellent reputation, I was not expecting this appalling service. Although I did contact Mr Chris Nassetta (CEO) and his team handled the matter pretty well - so that was a positive.
Saturday night with girl friends
The staff were very friendly , professional , and efficient . We had a quick check in could not complain about anything at all.
I liked the whole experience the bedroom was excellent , the breakfast was one of the best we have had in a hotel. Really would recommend this lovely hotel to any body
Nice clean hotel free use of the shuttle ferry across the Thames
We had two rooms the heating did not work in either room we were given electric heaters
Fantastic hotel and staff. Breakfast Was included in the price of the door and it was delicious apart from the sausages, too fatty.
Key card would not let me access my room 3 times which meant a trip back to reception.
DoubleTree by Hilton Hotel London - Docklands Riverside is located along the River Thames with stunning views of Canary Wharf – perfect for travellers looking to make the most out of London. This former 17th century Wharf Building boasts exposed brickwork and London’s last dry dock for shipbuilding. The hotel’s complimentary ferry provides access to Canary Wharf and a connection to the Thames Clippers for an unforgettable voyage into central London. The nearby Underground station and Docklands Light Railway also offer links to the city.
Guest rooms feature a flat-screen LCD TV, opening windows and tea/coffee facilities. Most guest rooms also boast city and river views. Business travellers will appreciate the laptop-sized safe, large desk and 24-hour room service. Choose a suite for a separate living area with sofa bed – perfect for families.
Discover the Columbia Restaurant, and savor seasonal produce and individual barbeques on the outdoor terrace. For private dining, visit The Library or The Snug – exceptional places to celebrate special occasions.
Host a conference in Riverside hotel for up to 300 guests in one of 14 meeting rooms. Wedding receptions are stylish in the Millennium Suite, which opens to the terrace for spectacular London views.
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based on 4,677 reviews
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Most popular landmarks
- Tower Bridge 1.8 mi
- Tower of London 1.8 mi
- Tate Modern 2.8 mi
- Southbank Centre 3.6 mi
- Somerset House 3.6 mi
- London Eye 3.7 mi