Overview

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Kensington Suite Hotel

128-130 Holland Road, London, W14 8BD, United Kingdom
+44 207 602 3395

£36+

Overall guest ratings

6.0/10 OK
Based on 1,112 reviews

Review highlights

  • 8.8
  • 6.2
  • 3.5
  • 3.2

Nearby

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    About

    With a stay at Kensington Suite Hotel in London (London City Centre), you'll be convenient to Westfield London Shopping Centre and Royal Albert Hall. This hotel is close to Imperial College London and Harrods.

    Rooms

    Make yourself at home in one of the 41 guestrooms, featuring kitchenettes with refrigerators and microwaves. LCD televisions with digital programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

    Amenities

    Take in the views from a garden and make use of amenities such as wireless Internet access (surcharge) and concierge services.

    Dining

    A complimentary continental breakfast is included.

    Business, Other Amenities

    Featured amenities include express check-in, a 24-hour front desk, and luggage storage.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Internet
    • Wi-Fi
    • No smoking
    • Express check out
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cribs available
    • Kitchen/Kitchenette
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.0 OK
    Based on 1,112 reviews
    • 8.8 "Location is great."
      9.6 "Near to public transport, according to 96%."
      9.7 "97% liked the proximity to shopping."
      7.0 "City centre within easy reach, said 70%."
    • 6.2 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      5.2 "52% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
      5.4 "54% thought the management was tolerable."
    • 5.8 "Average value."
    • 3.5 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
      4.0 "Unfriendly atmosphere, according to 60%."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 3.2 "Awful rooms."
      0.6 "94% said rooms were small."
      3.1 "69% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      0.4 "96% found problems with the furniture."
      2.6 "74% had problems with the shower."
      0.6 "94% criticized the small bathroom."
      0.3 "Air conditioning was criticized by 97%."
      4.2 "58% were unsatisfied with the kitchenette."
      3.2 "For 68%, the rooms looked old."
      3.0 "70% were disappointed with the minibar."
      2.0 "80% thought the tv was sub-standard."
    • 3.0 "Awful breakfast."
    • 2.8 "Food is inedible."
      0.7 "93% found the side dishes unedible."
    • 2.6 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      1.7 "For 83%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    6.2 Good
    Based on 544 reviews
    • 9.0 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      9.8 "98% liked the proximity to shopping."
      7.0 "City centre within easy reach, said 70%."
    • 6.0 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      5.8 "Cleanliness of the bathroom was average, said 58%."
    • 5.7 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
    • 5.3 "Average value."
    • 3.2 "Awful breakfast."
    • 3.2 "Horrible vibe."
    • 2.8 "Food is inedible."
    • 2.6 "Awful rooms."
      0.4 "96% said rooms were small."
      2.8 "72% complained about the bathroom."
      2.4 "76% had problems with the shower."
      1.1 "89% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
      0.4 "96% found problems with the furniture."
      3.9 "61% were unsatisfied with the kitchenette."
      0.3 "Air conditioning was criticized by 97%."
    • 2.3 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
    View all review categories

    Overall rating

    6.3 Good
    Based on 266 reviews
    • 8.9 "Location is great."
      9.7 "Near to public transport, according to 97%."
      9.8 "98% liked the proximity to shopping."
    • 6.3 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      5.3 "53% said the reception staff was ok."
    • 6.0 "Average value."
    • 3.2 "Horrible vibe."
    • 3.1 "Awful breakfast."
    • 3.1 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    • 2.9 "Awful rooms."
      0.9 "91% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      3.0 "70% complained about the bathroom."
      0.3 "97% found problems with the furniture."
      1.0 "90% criticized the small bathroom."
    • 2.5 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      3.6 "64% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
    View all review categories

    Overall rating

    5.5 OK
    Based on 33 reviews
    • 9.0 "Terrific location."
    • 6.1 "Service is ok."
      5.0 "50% said the reception staff was ok."
    • 3.3 "Breakfast is below average."
    • 3.1 "Awful rooms."
    • 2.1 "Quite uncomfortable."

    Overall rating

    6.3 Good
    Based on 266 reviews
    • 8.4 "Location is great."
      9.6 "Near to public transport, according to 96%."
      9.6 "96% liked the proximity to shopping."
    • 6.0 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      5.0 "50% said the reception staff was ok."
    • 5.9 "Average value."
    • 3.5 "Rooms are not good."
      0.8 "92% said rooms were small."
      2.9 "71% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      0.3 "97% found problems with the furniture."
      2.5 "75% had problems with the shower."
    • 3.1 "Awful breakfast."
    • 2.9 "Food is inedible."
    • 2.8 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      3.5 "65% thought it was too noisy."
    • 2.4 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
    View all review categories
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